Ziwei Zhu

Xiangjue Dong, Ziwei Zhu, Zhuoer Wang et al. · amazon-science, microsoft-research

Pre-trained Language Models are widely used in many important real-world applications. However, recent studies show that these models can encode social biases from large pre-training corpora and even amplify biases in downstream applications. To address this challenge, we propose Co$^2$PT, an efficient and effective debias-while-prompt tuning method for mitigating biases via counterfactual contrastive prompt tuning on downstream tasks. Our experiments conducted on three extrinsic bias benchmarks demonstrate the effectiveness of Co$^2$PT on bias mitigation during the prompt tuning process and its adaptability to existing upstream debiased language models. These findings indicate the strength of Co$^2$PT and provide promising avenues for further enhancement in bias mitigation on downstream tasks.

Zheyuan Liu, Guangyao Dou, Yijun Tian et al.

Machine Unlearning (MU) algorithms have become increasingly critical due to the imperative adherence to data privacy regulations. The primary objective of MU is to erase the influence of specific data samples on a given model without the need to retrain it from scratch. Accordingly, existing methods focus on maximizing user privacy protection. However, there are different degrees of privacy regulations for each real-world web-based application. Exploring the full spectrum of trade-offs between privacy, model utility, and runtime efficiency is critical for practical unlearning scenarios. Furthermore, designing the MU algorithm with simple control of the aforementioned trade-off is desirable but challenging due to the inherent complex interaction. To address the challenges, we present Controllable Machine Unlearning (ConMU), a novel framework designed to facilitate the calibration of MU. The ConMU framework contains three integral modules: an important data selection module that reconciles the runtime efficiency and model generalization, a progressive Gaussian mechanism module that balances privacy and model generalization, and an unlearning proxy that controls the trade-offs between privacy and runtime efficiency. Comprehensive experiments on various benchmark datasets have demonstrated the robust adaptability of our control mechanism and its superiority over established unlearning methods. ConMU explores the full spectrum of the Privacy-Utility-Efficiency trade-off and allows practitioners to account for different real-world regulations. Source code available at: https://github.com/guangyaodou/ConMU.

Zhuoer Wang, Yicheng Wang, Ziwei Zhu et al. · amazon-science, microsoft-research

Question generation is a widely used data augmentation approach with extensive applications, and extracting qualified candidate answers from context passages is a critical step for most question generation systems. However, existing methods for candidate answer extraction are reliant on linguistic rules or annotated data that face the partial annotation issue and challenges in generalization. To overcome these limitations, we propose a novel unsupervised candidate answer extraction approach that leverages the inherent structure of context passages through a Differentiable Masker-Reconstructor (DMR) Model with the enforcement of self-consistency for picking up salient information tokens. We curated two datasets with exhaustively-annotated answers and benchmark a comprehensive set of supervised and unsupervised candidate answer extraction methods. We demonstrate the effectiveness of the DMR model by showing its performance is superior among unsupervised methods and comparable to supervised methods.

Chahat Raj, Anjishnu Mukherjee, Aylin Caliskan et al.

Large Language Models (LLMs) perpetuate social biases, reflecting prejudices in their training data and reinforcing societal stereotypes and inequalities. Our work explores the potential of the Contact Hypothesis, a concept from social psychology for debiasing LLMs. We simulate various forms of social contact through LLM prompting to measure their influence on the model's biases, mirroring how intergroup interactions can reduce prejudices in social contexts. We create a dataset of 108,000 prompts following a principled approach replicating social contact to measure biases in three LLMs (LLaMA 2, Tulu, and NousHermes) across 13 social bias dimensions. We propose a unique debiasing technique, Social Contact Debiasing (SCD), that instruction-tunes these models with unbiased responses to prompts. Our research demonstrates that LLM responses exhibit social biases when subject to contact probing, but more importantly, these biases can be significantly reduced by up to 40% in 1 epoch of instruction tuning LLaMA 2 following our SCD strategy. Our code and data are available at https://github.com/chahatraj/breakingbias.

Anjishnu Mukherjee, Chahat Raj, Ziwei Zhu et al.

Human biases are ubiquitous but not uniform: disparities exist across linguistic, cultural, and societal borders. As large amounts of recent literature suggest, language models (LMs) trained on human data can reflect and often amplify the effects of these social biases. However, the vast majority of existing studies on bias are heavily skewed towards Western and European languages. In this work, we scale the Word Embedding Association Test (WEAT) to 24 languages, enabling broader studies and yielding interesting findings about LM bias. We additionally enhance this data with culturally relevant information for each language, capturing local contexts on a global scale. Further, to encompass more widely prevalent societal biases, we examine new bias dimensions across toxicity, ableism, and more. Moreover, we delve deeper into the Indian linguistic landscape, conducting a comprehensive regional bias analysis across six prevalent Indian languages. Finally, we highlight the significance of these social biases and the new dimensions through an extensive comparison of embedding methods, reinforcing the need to address them in pursuit of more equitable language models. All code, data and results are available here: https://github.com/iamshnoo/weathub.

Chahat Raj, Anjishnu Mukherjee, Aylin Caliskan et al.

Existing works examining Vision-Language Models (VLMs) for social biases predominantly focus on a limited set of documented bias associations, such as gender:profession or race:crime. This narrow scope often overlooks a vast range of unexamined implicit associations, restricting the identification and, hence, mitigation of such biases. We address this gap by probing VLMs to (1) uncover hidden, implicit associations across 9 bias dimensions. We systematically explore diverse input and output modalities and (2) demonstrate how biased associations vary in their negativity, toxicity, and extremity. Our work (3) identifies subtle and extreme biases that are typically not recognized by existing methodologies. We make the Dataset of retrieved associations, (Dora), publicly available here https://github.com/chahatraj/BiasDora.

Xiangjue Dong, Yun He, Ziwei Zhu et al.

A key component of modern conversational systems is the Dialogue State Tracker (or DST), which models a user's goals and needs. Toward building more robust and reliable DSTs, we introduce a prompt-based learning approach to automatically generate effective adversarial examples to probe DST models. Two key characteristics of this approach are: (i) it only needs the output of the DST with no need for model parameters, and (ii) it can learn to generate natural language utterances that can target any DST. Through experiments over state-of-the-art DSTs, the proposed framework leads to the greatest reduction in accuracy and the best attack success rate while maintaining good fluency and a low perturbation ratio. We also show how much the generated adversarial examples can bolster a DST through adversarial training. These results indicate the strength of prompt-based attacks on DSTs and leave open avenues for continued refinement.

Anjishnu Mukherjee, Ziwei Zhu, Antonios Anastasopoulos

We present a comprehensive three-phase study to examine (1) the cultural understanding of Large Multimodal Models (LMMs) by introducing DalleStreet, a large-scale dataset generated by DALL-E 3 and validated by humans, containing 9,935 images of 67 countries and 10 concept classes; (2) the underlying implicit and potentially stereotypical cultural associations with a cultural artifact extraction task; and (3) an approach to adapt cultural representation in an image based on extracted associations using a modular pipeline, CultureAdapt. We find disparities in cultural understanding at geographic sub-region levels with both open-source (LLaVA) and closed-source (GPT-4V) models on DalleStreet and other existing benchmarks, which we try to understand using over 18,000 artifacts that we identify in association to different countries. Our findings reveal a nuanced picture of the cultural competence of LMMs, highlighting the need to develop culture-aware systems. Dataset and code are available at https://github.com/iamshnoo/crossroads

Yuqing Zhou, Ruixiang Tang, Ziyu Yao et al.

Language models (LMs), despite their advances, often depend on spurious correlations, undermining their accuracy and generalizability. This study addresses the overlooked impact of subtler, more complex shortcuts that compromise model reliability beyond oversimplified shortcuts. We introduce a comprehensive benchmark that categorizes shortcuts into occurrence, style, and concept, aiming to explore the nuanced ways in which these shortcuts influence the performance of LMs. Through extensive experiments across traditional LMs, large language models, and state-of-the-art robust models, our research systematically investigates models' resilience and susceptibilities to sophisticated shortcuts. Our benchmark and code can be found at: https://github.com/yuqing-zhou/shortcut-learning-in-text-classification.

Yuqing Zhou, Zhuoer Wang, Jie Yuan et al.

Large language model (LLM)-based agents are widely deployed in user-facing services but remain error-prone in new tasks, tend to repeat the same failure patterns, and show substantial run-to-run variability. Fixing failures via environment-specific training or manual patching is costly and hard to scale. To enable self-evolving agents in user-facing service environments, we propose WISE-Flow, a workflow-centric framework that converts historical service interactions into reusable procedural experience by inducing workflows with prerequisite-augmented action blocks. At deployment, WISE-Flow aligns the agent's execution trajectory to retrieved workflows and performs prerequisite-aware feasibility reasoning to achieve state-grounded next actions. Experiments on ToolSandbox and $τ^2$-bench show consistent improvement across base models.

Jinhao Pan, Ziwei Zhu, Jianling Wang et al.

Collaborative filtering (CF) based recommendations suffer from mainstream bias -- where mainstream users are favored over niche users, leading to poor recommendation quality for many long-tail users. In this paper, we identify two root causes of this mainstream bias: (i) discrepancy modeling, whereby CF algorithms focus on modeling mainstream users while neglecting niche users with unique preferences; and (ii) unsynchronized learning, where niche users require more training epochs than mainstream users to reach peak performance. Targeting these causes, we propose a novel end-To-end Adaptive Local Learning (TALL) framework to provide high-quality recommendations to both mainstream and niche users. TALL uses a loss-driven Mixture-of-Experts module to adaptively ensemble experts to provide customized local models for different users. Further, it contains an adaptive weight module to synchronize the learning paces of different users by dynamically adjusting weights in the loss. Extensive experiments demonstrate the state-of-the-art performance of the proposed model. Code and data are provided at \url{https://github.com/JP-25/end-To-end-Adaptive-Local-Leanring-TALL-}

Jinhao Pan, Chahat Raj, Ziyu Yao et al.

Large Language Models (LLMs) often exhibit social biases inherited from their training data. While existing benchmarks evaluate bias by term-based mode through direct term associations between demographic terms and bias terms, LLMs have become increasingly adept at avoiding biased responses, leading to seemingly low levels of bias. However, biases persist in subtler, contextually hidden forms that traditional benchmarks fail to capture. We introduce the Description-based Bias Benchmark (DBB), a novel dataset designed to assess bias at the semantic level that bias concepts are hidden within naturalistic, subtly framed contexts in real-world scenarios rather than superficial terms. We analyze six state-of-the-art LLMs, revealing that while models reduce bias in response at the term level, they continue to reinforce biases in nuanced settings. Data, code, and results are available at https://github.com/JP-25/Description-based-Bias-Benchmark.

Ziwei Zhu, Changhao Shan, Bihong Zhang et al.

Spoken languages show significant variation across mandarin and accent. Despite the high performance of mandarin automatic speech recognition (ASR), accent ASR is still a challenge task. In this paper, we introduce meta-learning techniques for fast accent domain expansion in mandarin speech recognition, which expands the field of accents without deteriorating the performance of mandarin ASR. Meta-learning or learn-to-learn can learn general relation in multi domains not only for over-fitting a specific domain. So we select meta-learning in the domain expansion task. This more essential learning will cause improved performance on accent domain extension tasks. We combine the methods of meta learning and freeze of model parameters, which makes the recognition performance more stable in different cases and the training faster about 20%. Our approach significantly outperforms other methods about 3% relatively in the accent domain expansion task. Compared to the baseline model, it improves relatively 37% under the condition that the mandarin test set remains unchanged. In addition, it also proved this method to be effective on a large amount of data with a relative performance improvement of 4% on the accent test set.

Liyang He, Yuren Zhang, Ziwei Zhu et al.

Retrieval Augmented Generation (RAG) systems are increasingly vital in dynamic domains like online gaming, yet the lack of a dedicated benchmark has impeded standardized evaluation in this area. The core difficulty lies in Dual Dynamics: the constant interplay between game content updates and the shifting focus of the player community. Furthermore, the necessity of automating such a benchmark introduces a critical requirement for player-centric authenticity to ensure generated questions are realistic. To address this integrated challenge, we introduce ChronoPlay, a novel framework for the automated and continuous generation of game RAG benchmarks. ChronoPlay utilizes a dual-dynamic update mechanism to track both forms of change, and a dual-source synthesis engine that draws from official sources and player community to ensure both factual correctness and authentic query patterns. We instantiate our framework on three distinct games to create the first dynamic RAG benchmark for the gaming domain, offering new insights into model performance under these complex and realistic conditions. Code is avaliable at: https://github.com/hly1998/ChronoPlay.

Yun He, Haochen Chen, Ziwei Zhu et al.

We propose PsiRec, a novel user preference propagation recommender that incorporates pseudo-implicit feedback for enriching the original sparse implicit feedback dataset. Three of the unique characteristics of PsiRec are: (i) it views user-item interactions as a bipartite graph and models pseudo-implicit feedback from this perspective; (ii) its random walks-based approach extracts graph structure information from this bipartite graph, toward estimating pseudo-implicit feedback; and (iii) it adopts a Skip-gram inspired measure of confidence in pseudo-implicit feedback that captures the pointwise mutual information between users and items. This pseudo-implicit feedback is ultimately incorporated into a new latent factor model to estimate user preference in cases of extreme sparsity. PsiRec results in improvements of 21.5% and 22.7% in terms of Precision@10 and Recall@10 over state-of-the-art Collaborative Denoising Auto-Encoders. Our implementation is available at https://github.com/heyunh2015/PsiRecICDM2018.

Bowen Wei, Ziwei Zhu

Rule-based neural networks stand out for enabling interpretable classification by learning logical rules for both prediction and interpretation. However, existing models often lack flexibility due to the fixed model structure. Addressing this, we introduce the Normal Form Rule Learner (NFRL) algorithm, leveraging a selective discrete neural network, that treat weight parameters as hard selectors, to learn rules in both Conjunctive Normal Form (CNF) and Disjunctive Normal Form (DNF) for enhanced accuracy and interpretability. Instead of adopting a deep, complex structure, the NFRL incorporates two specialized Normal Form Layers (NFLs) with adaptable AND/OR neurons, a Negation Layer for input negations, and a Normal Form Constraint (NFC) to streamline neuron connections. We also show the novel network architecture can be optimized using adaptive gradient update together with Straight-Through Estimator to overcome the gradient vanishing challenge. Through extensive experiments on 11 datasets, NFRL demonstrates superior classification performance, quality of learned rules, efficiency and interpretability compared to 12 state-of-the-art alternatives. Code and data are available at \url{https://anonymous.4open.science/r/NFRL-27B4/}.

Bowen Wei, Ziwei Zhu

Deep neural networks have achieved remarkable performance in various text-based tasks but often lack interpretability, making them less suitable for applications where transparency is critical. To address this, we propose ProtoLens, a novel prototype-based model that provides fine-grained, sub-sentence level interpretability for text classification. ProtoLens uses a Prototype-aware Span Extraction module to identify relevant text spans associated with learned prototypes and a Prototype Alignment mechanism to ensure prototypes are semantically meaningful throughout training. By aligning the prototype embeddings with human-understandable examples, ProtoLens provides interpretable predictions while maintaining competitive accuracy. Extensive experiments demonstrate that ProtoLens outperforms both prototype-based and non-interpretable baselines on multiple text classification benchmarks. Code and data are available at \url{https://anonymous.4open.science/r/ProtoLens-CE0B/}.

Mamnuya Rinki, Chahat Raj, Anjishnu Mukherjee et al.

Evaluations of Large Language Models (LLMs) often overlook intersectional and culturally specific biases, particularly in underrepresented multilingual regions like South Asia. This work addresses these gaps by conducting a multilingual and intersectional analysis of LLM outputs across 10 Indo-Aryan and Dravidian languages, identifying how cultural stigmas influenced by purdah and patriarchy are reinforced in generative tasks. We construct a culturally grounded bias lexicon capturing previously unexplored intersectional dimensions including gender, religion, marital status, and number of children. We use our lexicon to quantify intersectional bias and the effectiveness of self-debiasing in open-ended generations (e.g., storytelling, hobbies, and to-do lists), where bias manifests subtly and remains largely unexamined in multilingual contexts. Finally, we evaluate two self-debiasing strategies (simple and complex prompts) to measure their effectiveness in reducing culturally specific bias in Indo-Aryan and Dravidian languages. Our approach offers a nuanced lens into cultural bias by introducing a novel bias lexicon and evaluation framework that extends beyond Eurocentric or small-scale multilingual settings.

Chahat Raj, Bowen Wei, Aylin Caliskan et al.

While bias in large language models (LLMs) is well-studied, similar concerns in vision-language models (VLMs) have received comparatively less attention. Existing VLM bias studies often focus on portrait-style images and gender-occupation associations, overlooking broader and more complex social stereotypes and their implied harm. This work introduces VIGNETTE, a large-scale VQA benchmark with 30M+ images for evaluating bias in VLMs through a question-answering framework spanning four directions: factuality, perception, stereotyping, and decision making. Beyond narrowly-centered studies, we assess how VLMs interpret identities in contextualized settings, revealing how models make trait and capability assumptions and exhibit patterns of discrimination. Drawing from social psychology, we examine how VLMs connect visual identity cues to trait and role-based inferences, encoding social hierarchies, through biased selections. Our findings uncover subtle, multifaceted, and surprising stereotypical patterns, offering insights into how VLMs construct social meaning from inputs.

Mehrdad Fazli, Bowen Wei, Ahmet Sari et al.

Large vision-language models (LVLMs) achieve impressive performance on multimodal tasks but often suffer from hallucination, and confidently describe objects or attributes not present in the image. Current training-free interventions struggle to maintain accuracy in open-ended and long-form generation scenarios. We introduce the Confidence-Aware Attention Calibration (CAAC) framework to address this challenge by targeting two key biases: spatial perception bias, which distributes attention disproportionately across image tokens, and modality bias, which shifts focus from visual to textual inputs over time. CAAC employs a two-step approach: Visual-Token Calibration (VTC) to balance attention across visual tokens, and Adaptive Attention Re-Scaling (AAR) to reinforce visual grounding guided by the model's confidence. This confidence-driven adjustment ensures consistent visual alignment during generation. Experiments on CHAIR, AMBER, and POPE benchmarks demonstrate that CAAC outperforms baselines, particularly in long-form generations, effectively reducing hallucination.

Bowen Wei, Mehrdad Fazli, Ziwei Zhu

Large language models (LLMs) have demonstrated impressive performance on natural language tasks, but their decision-making processes remain largely opaque. Existing explanation methods either suffer from limited faithfulness to the model's reasoning or produce explanations that humans find difficult to understand. To address these challenges, we propose \textbf{ProtoSurE}, a novel prototype-based surrogate framework that provides faithful and human-understandable explanations for LLMs. ProtoSurE trains an interpretable-by-design surrogate model that aligns with the target LLM while utilizing sentence-level prototypes as human-understandable concepts. Extensive experiments show that ProtoSurE consistently outperforms SOTA explanation methods across diverse LLMs and datasets. Importantly, ProtoSurE demonstrates strong data efficiency, requiring relatively few training examples to achieve good performance, making it practical for real-world applications.

Chahat Raj, Mahika Banerjee, Aylin Caliskan et al.

When a student fails an exam, do we tend to blame their effort or the test's difficulty? Attribution, defined as how reasons are assigned to event outcomes, shapes perceptions, reinforces stereotypes, and influences decisions. Attribution Theory in social psychology explains how humans assign responsibility for events using implicit cognition, attributing causes to internal (e.g., effort, ability) or external (e.g., task difficulty, luck) factors. LLMs' attribution of event outcomes based on demographics carries important fairness implications. Most works exploring social biases in LLMs focus on surface-level associations or isolated stereotypes. This work proposes a cognitively grounded bias evaluation framework to identify how models' reasoning disparities channelize biases toward demographic groups.

Rahul Pandey, Ziwei Zhu, Hemant Purohit

Effective labeled data collection plays a critical role in developing and fine-tuning robust streaming analytics systems. However, continuously labeling documents to filter relevant information poses significant challenges like limited labeling budget or lack of high-quality labels. There is a need for efficient human-in-the-loop machine learning (HITL-ML) design to improve streaming analytics systems. One particular HITL- ML approach is online active learning, which involves iteratively selecting a small set of the most informative documents for labeling to enhance the ML model performance. The performance of such algorithms can get affected due to human errors in labeling. To address these challenges, we propose ORIS, a method to perform Online active learning using Reinforcement learning-based Inclusive Sampling of documents for labeling. ORIS aims to create a novel Deep Q-Network-based strategy to sample incoming documents that minimize human errors in labeling and enhance the ML model performance. We evaluate the ORIS method on emotion recognition tasks, and it outperforms traditional baselines in terms of both human labeling performance and the ML model performance.

Jianling Wang, Kaize Ding, Ziwei Zhu et al.

Session-based recommender systems aim to improve recommendations in short-term sessions that can be found across many platforms. A critical challenge is to accurately model user intent with only limited evidence in these short sessions. For example, is a flower bouquet being viewed meant as part of a wedding purchase or for home decoration? Such different perspectives greatly impact what should be recommended next. Hence, this paper proposes a novel session-based recommendation system empowered by hypergraph attention networks. Three unique properties of the proposed approach are: (i) it constructs a hypergraph for each session to model the item correlations defined by various contextual windows in the session simultaneously, to uncover item meanings; (ii) it is equipped with hypergraph attention layers to generate item embeddings by flexibly aggregating the contextual information from correlated items in the session; and (iii) it aggregates the dynamic item representations for each session to infer the general purpose and current need, which is decoded to infer the next interesting item in the session. Through experiments on three benchmark datasets, we find the proposed model is effective in generating informative dynamic item embeddings and providing more accurate recommendations compared to the state-of-the-art.

Ziwei Zhu, Jianling Wang, James Caverlee

Recommendation algorithms typically build models based on historical user-item interactions (e.g., clicks, likes, or ratings) to provide a personalized ranked list of items. These interactions are often distributed unevenly over different groups of items due to varying user preferences. However, we show that recommendation algorithms can inherit or even amplify this imbalanced distribution, leading to unfair recommendations to item groups. Concretely, we formalize the concepts of ranking-based statistical parity and equal opportunity as two measures of fairness in personalized ranking recommendation for item groups. Then, we empirically show that one of the most widely adopted algorithms -- Bayesian Personalized Ranking -- produces unfair recommendations, which motivates our effort to propose the novel fairness-aware personalized ranking model. The debiased model is able to improve the two proposed fairness metrics while preserving recommendation performance. Experiments on three public datasets show strong fairness improvement of the proposed model versus state-of-the-art alternatives. This is paper is an extended and reorganized version of our SIGIR 2020~\cite{zhu2020measuring} paper. In this paper, we re-frame the studied problem as `item recommendation fairness' in personalized ranking recommendation systems, and provide more details about the training process of the proposed model and details of experiment setup.

Yun He, Ziwei Zhu, Yin Zhang et al.

Knowledge of a disease includes information of various aspects of the disease, such as signs and symptoms, diagnosis and treatment. This disease knowledge is critical for many health-related and biomedical tasks, including consumer health question answering, medical language inference and disease name recognition. While pre-trained language models like BERT have shown success in capturing syntactic, semantic, and world knowledge from text, we find they can be further complemented by specific information like knowledge of symptoms, diagnoses, treatments, and other disease aspects. Hence, we integrate BERT with disease knowledge for improving these important tasks. Specifically, we propose a new disease knowledge infusion training procedure and evaluate it on a suite of BERT models including BERT, BioBERT, SciBERT, ClinicalBERT, BlueBERT, and ALBERT. Experiments over the three tasks show that these models can be enhanced in nearly all cases, demonstrating the viability of disease knowledge infusion. For example, accuracy of BioBERT on consumer health question answering is improved from 68.29% to 72.09%, while new SOTA results are observed in two datasets. We make our data and code freely available.

Ziwei Zhu, Jianling Wang, Yin Zhang et al.

This paper highlights our ongoing efforts to create effective information curator recommendation models that can be personalized for individual users, while maintaining important fairness properties. Concretely, we introduce the problem of information curator recommendation, provide a high-level overview of a fairness-aware recommender, and introduce some preliminary experimental evidence over a real-world Twitter dataset. We conclude with some thoughts on future directions.