Jeongha Kim

Hyungwoo Song, Jeongha Kim, Minju Kim et al.

While it is known that North Korean defectors (NKDs) struggle with South Korea's healthcare system, the specific challenges of their patient journey remain underexplored. To investigate this, we conducted interviews with 10 NKDs about an 8-step patient journey and identified the clinical consultation step as a critical barrier for all participants, marked by three key challenges: expressing symptoms, managing social and cultural concerns, and overcoming language differences. In response, we developed Medibridge, a mobile prototype that allows users to rehearse with an AI doctor before a real hospital visit to generate a tangible ``Helper Note'' for their actual consultation. Our evaluation with 15 NKDs showed improvements in perceived communication capability, including greater expression clarity, reduced social and cultural concerns, and enhanced linguistic confidence. Our contributions include an empirical understanding of NKDs' healthcare challenges, a novel AI-powered rehearsal system that prepares users for real-world clinical communication, and design implications for inclusive technologies for displaced populations.

Hyeoneui Kim, Jeongha Kim, Huijing Xu et al.

Stress, arising from the dynamic interaction between external stressors, individual appraisals, and physiological or psychological responses, significantly impacts health yet is often underreported and inconsistently documented, typically captured as unstructured free-text in electronic health records. Ambient AI technologies offer promise in reducing documentation burden, but predominantly generate unstructured narratives, limiting downstream clinical utility. This study aimed to develop an ontology for mental stress and evaluate the feasibility of using a Large Language Model (LLM) to extract ontology-guided stress-related information from narrative text. The Mental Stress Ontology (MeSO) was developed by integrating theoretical models like the Transactional Model of Stress with concepts from 11 validated stress assessment tools. MeSO's structure and content were refined using Ontology Pitfall Scanner! and expert validation. Using MeSO, six categories of stress-related information--stressor, stress response, coping strategy, duration, onset, and temporal profile--were extracted from 35 Reddit posts using Claude Sonnet 4. Human reviewers evaluated accuracy and ontology coverage. The final ontology included 181 concepts across eight top-level classes. Of 220 extractable stress-related items, the LLM correctly identified 172 (78.2%), misclassified 27 (12.3%), and missed 21 (9.5%). All correctly extracted items were accurately mapped to MeSO, although 24 relevant concepts were not yet represented in the ontology. This study demonstrates the feasibility of using an ontology-guided LLM for structured extraction of stress-related information, offering potential to enhance the consistency and utility of stress documentation in ambient AI systems. Future work should involve clinical dialogue data and comparison across LLMs.