CLAug 8, 2023
Benchmarking LLM powered Chatbots: Methods and MetricsDebarag Banerjee, Pooja Singh, Arjun Avadhanam et al.
Autonomous conversational agents, i.e. chatbots, are becoming an increasingly common mechanism for enterprises to provide support to customers and partners. In order to rate chatbots, especially ones powered by Generative AI tools like Large Language Models (LLMs) we need to be able to accurately assess their performance. This is where chatbot benchmarking becomes important. In this paper, we propose the use of a novel benchmark that we call the E2E (End to End) benchmark, and show how the E2E benchmark can be used to evaluate accuracy and usefulness of the answers provided by chatbots, especially ones powered by LLMs. We evaluate an example chatbot at different levels of sophistication based on both our E2E benchmark, as well as other available metrics commonly used in the state of art, and observe that the proposed benchmark show better results compared to others. In addition, while some metrics proved to be unpredictable, the metric associated with the E2E benchmark, which uses cosine similarity performed well in evaluating chatbots. The performance of our best models shows that there are several benefits of using the cosine similarity score as a metric in the E2E benchmark.
CLNov 1, 2025Code
Leveraging the Cross-Domain & Cross-Linguistic Corpus for Low Resource NMT: A Case Study On Bhili-Hindi-English Parallel CorpusPooja Singh, Shashwat Bhardwaj, Vaibhav Sharma et al.
The linguistic diversity of India poses significant machine translation challenges, especially for underrepresented tribal languages like Bhili, which lack high-quality linguistic resources. This paper addresses the gap by introducing Bhili-Hindi-English Parallel Corpus (BHEPC), the first and largest parallel corpus worldwide comprising 110,000 meticulously curated sentences across Bhili, Hindi, and English. The corpus was created with the assistance of expert human translators. BHEPC spans critical domains such as education, administration, and news, establishing a valuable benchmark for research in low resource machine translation. To establish a comprehensive Bhili Machine Translation benchmark, we evaluated a wide range of proprietary and open-source Multilingual Large Language Models (MLLMs) on bidirectional translation tasks between English/Hindi and Bhili. Comprehensive evaluation demonstrates that the fine-tuned NLLB-200 distilled 600M variant model outperforms others, highlighting the potential of multilingual models in low resource scenarios. Furthermore, we investigated the generative translation capabilities of multilingual LLMs on BHEPC using in-context learning, assessing performance under cross-domain generalization and quantifying distributional divergence. This work bridges a critical resource gap and promotes inclusive natural language processing technologies for low-resource and marginalized languages globally.
CVNov 14, 2025Code
CrossMed: A Multimodal Cross-Task Benchmark for Compositional Generalization in Medical ImagingPooja Singh, Siddhant Ujjain, Tapan Kumar Gandhi et al.
Recent advances in multimodal large language models have enabled unified processing of visual and textual inputs, offering promising applications in general-purpose medical AI. However, their ability to generalize compositionally across unseen combinations of imaging modality, anatomy, and task type remains underexplored. We introduce CrossMed, a benchmark designed to evaluate compositional generalization (CG) in medical multimodal LLMs using a structured Modality-Anatomy-Task (MAT) schema. CrossMed reformulates four public datasets, CheXpert (X-ray classification), SIIM-ACR (X-ray segmentation), BraTS 2020 (MRI classification and segmentation), and MosMedData (CT classification) into a unified visual question answering (VQA) format, resulting in 20,200 multiple-choice QA instances. We evaluate two open-source multimodal LLMs, LLaVA-Vicuna-7B and Qwen2-VL-7B, on both Related and Unrelated MAT splits, as well as a zero-overlap setting where test triplets share no Modality, Anatomy, or Task with the training data. Models trained on Related splits achieve 83.2 percent classification accuracy and 0.75 segmentation cIoU, while performance drops significantly under Unrelated and zero-overlap conditions, demonstrating the benchmark difficulty. We also show cross-task transfer, where segmentation performance improves by 7 percent cIoU even when trained using classification-only data. Traditional models (ResNet-50 and U-Net) show modest gains, confirming the broad utility of the MAT framework, while multimodal LLMs uniquely excel at compositional generalization. CrossMed provides a rigorous testbed for evaluating zero-shot, cross-task, and modality-agnostic generalization in medical vision-language models.
CLDec 4, 2025
AdiBhashaa: A Community-Curated Benchmark for Machine Translation into Indian Tribal LanguagesPooja Singh, Sandeep Kumar
Large language models and multilingual machine translation (MT) systems increasingly drive access to information, yet many languages of the tribal communities remain effectively invisible in these technologies. This invisibility exacerbates existing structural inequities in education, governance, and digital participation. We present AdiBhashaa, a community-driven initiative that constructs the first open parallel corpora and baseline MT systems for four major Indian tribal languages-Bhili, Mundari, Gondi, and Santali. This work combines participatory data creation with native speakers, human-in-the-loop validation, and systematic evaluation of both encoder-decoder MT models and large language models. In addition to reporting technical findings, we articulate how AdiBhashaa illustrates a possible model for more equitable AI research: it centers local expertise, builds capacity among early-career researchers from marginalized communities, and foregrounds human validation in the development of language technologies.