Manoj Madushanka Perera

Manoj Madushanka Perera, Adnan Mahmood, Kasun Eranda Wijethilake et al.

Recent advancements in Large Language Models (LLMs) have improved their ability to process extended conversational contexts, yet fine-tuning and evaluating short- and long-term memories remain difficult due to the absence of datasets that encode both short- and long-term conversational history. Existing conversational datasets lack memory grounding, overlook topic continuity, or rely on costly human annotation. To address these gaps, we introduce AgenticAI-DialogGen, a modular agent-based framework that generates persona-grounded and topic-guided conversations without human supervision. The framework uses LLM agents to extract knowledge graphs, identify topics, build speaker personas, and simulate topic-guided conversations from unstructured conversations. A QA module generates memory-grounded Question Answer (QA) pairs drawn from short- and long-term conversational histories. We also generated a new dataset entitled, TopicGuidedChat (TGC), where long-term memory is encoded as speaker-specific knowledge graphs and short-term memory as newly generated topic-guided conversations. Evaluations depict that AgenticAI-DialogGen yields higher conversational quality and LLMs fine-tuned on TGC dataset achieve improved performance on memory-grounded QA tasks.

Manoj Madushanka Perera, Adnan Mahmood, Kasun Eranda Wijethilake et al.

This particular paper introduces an Adaptive Context Management (ACM) framework for the Conversational Question Answering (ConvQA) systems. The key objective of the ACM framework is to optimize the use of the conversation history by dynamically managing context for maximizing the relevant information provided to a ConvQA model within its token limit. Our approach incorporates a Context Manager (CM) Module, a Summarization (SM) Module, and an Entity Extraction (EE) Module in a bid to handle the conversation history efficaciously. The CM Module dynamically adjusts the context size, thereby preserving the most relevant and recent information within a model's token limit. The SM Module summarizes the older parts of the conversation history via a sliding window. When the summarization window exceeds its limit, the EE Module identifies and retains key entities from the oldest conversation turns. Experimental results demonstrate the effectiveness of our envisaged framework in generating accurate and contextually appropriate responses, thereby highlighting the potential of the ACM framework to enhance the robustness and scalability of the ConvQA systems.

Manoj Madushanka Perera, Adnan Mahmood, Kasun Eranda Wijethilake et al.

Conversational Question Answering (ConvQA) systems have emerged as a pivotal area within Natural Language Processing (NLP) by driving advancements that enable machines to engage in dynamic and context-aware conversations. These capabilities are increasingly being applied across various domains, i.e., customer support, education, legal, and healthcare where maintaining a coherent and relevant conversation is essential. Building on recent advancements, this survey provides a comprehensive analysis of the state-of-the-art in ConvQA. This survey begins by examining the core components of ConvQA systems, i.e., history selection, question understanding, and answer prediction, highlighting their interplay in ensuring coherence and relevance in multi-turn conversations. It further investigates the use of advanced machine learning techniques, including but not limited to, reinforcement learning, contrastive learning, and transfer learning to improve ConvQA accuracy and efficiency. The pivotal role of large language models, i.e., RoBERTa, GPT-4, Gemini 2.0 Flash, Mistral 7B, and LLaMA 3, is also explored, thereby showcasing their impact through data scalability and architectural advancements. Additionally, this survey presents a comprehensive analysis of key ConvQA datasets and concludes by outlining open research directions. Overall, this work offers a comprehensive overview of the ConvQA landscape and provides valuable insights to guide future advancements in the field.