Chih‐Hao Huang

Feras A. Batarseh, Laura Freeman

Artificial Intelligence (AI) algorithms are increasingly providing decision making and operational support across multiple domains. AI includes a wide library of algorithms for different problems. One important notion for the adoption of AI algorithms into operational decision process is the concept of assurance. The literature on assurance, unfortunately, conceals its outcomes within a tangled landscape of conflicting approaches, driven by contradicting motivations, assumptions, and intuitions. Accordingly, albeit a rising and novel area, this manuscript provides a systematic review of research works that are relevant to AI assurance, between years 1985 - 2021, and aims to provide a structured alternative to the landscape. A new AI assurance definition is adopted and presented and assurance methods are contrasted and tabulated. Additionally, a ten-metric scoring system is developed and introduced to evaluate and compare existing methods. Lastly, in this manuscript, we provide foundational insights, discussions, future directions, a roadmap, and applicable recommendations for the development and deployment of AI assurance.

Chih-Hao Huang, Feras A. Batarseh, Adel Boueiz et al.

The quality of service in healthcare is constantly challenged by outlier events such as pandemics (i.e. Covid-19) and natural disasters (such as hurricanes and earthquakes). In most cases, such events lead to critical uncertainties in decision making, as well as in multiple medical and economic aspects at a hospital. External (geographic) or internal factors (medical and managerial), lead to shifts in planning and budgeting, but most importantly, reduces confidence in conventional processes. In some cases, support from other hospitals proves necessary, which exacerbates the planning aspect. This manuscript presents three data-driven methods that provide data-driven indicators to help healthcare managers organize their economics and identify the most optimum plan for resources allocation and sharing. Conventional decision-making methods fall short in recommending validated policies for managers. Using reinforcement learning, genetic algorithms, traveling salesman, and clustering, we experimented with different healthcare variables and presented tools and outcomes that could be applied at health institutes. Experiments are performed; the results are recorded, evaluated, and presented.