Zhen Wen

IR
h-index17
11papers
664citations
Novelty39%
AI Score52

11 Papers

IRJul 5, 2023
Recommender Systems in the Era of Large Language Models (LLMs)

Zihuai Zhao, Wenqi Fan, Jiatong Li et al.

With the prosperity of e-commerce and web applications, Recommender Systems (RecSys) have become an important component of our daily life, providing personalized suggestions that cater to user preferences. While Deep Neural Networks (DNNs) have made significant advancements in enhancing recommender systems by modeling user-item interactions and incorporating textual side information, DNN-based methods still face limitations, such as difficulties in understanding users' interests and capturing textual side information, inabilities in generalizing to various recommendation scenarios and reasoning on their predictions, etc. Meanwhile, the emergence of Large Language Models (LLMs), such as ChatGPT and GPT4, has revolutionized the fields of Natural Language Processing (NLP) and Artificial Intelligence (AI), due to their remarkable abilities in fundamental responsibilities of language understanding and generation, as well as impressive generalization and reasoning capabilities. As a result, recent studies have attempted to harness the power of LLMs to enhance recommender systems. Given the rapid evolution of this research direction in recommender systems, there is a pressing need for a systematic overview that summarizes existing LLM-empowered recommender systems, to provide researchers in relevant fields with an in-depth understanding. Therefore, in this paper, we conduct a comprehensive review of LLM-empowered recommender systems from various aspects including Pre-training, Fine-tuning, and Prompting. More specifically, we first introduce representative methods to harness the power of LLMs (as a feature encoder) for learning representations of users and items. Then, we review recent techniques of LLMs for enhancing recommender systems from three paradigms, namely pre-training, fine-tuning, and prompting. Finally, we comprehensively discuss future directions in this emerging field.

IRSep 24, 2023
Design Principles of Robust Multi-Armed Bandit Framework in Video Recommendations

Belhassen Bayar, Phanideep Gampa, Ainur Yessenalina et al.

Current multi-armed bandit approaches in recommender systems (RS) have focused more on devising effective exploration techniques, while not adequately addressing common exploitation challenges related to distributional changes and item cannibalization. Little work exists to guide the design of robust bandit frameworks that can address these frequent challenges in RS. In this paper, we propose a new design principles to (i) make bandit models robust to time-variant metadata signals, (ii) less prone to item cannibalization, and (iii) prevent their weights fluctuating due to data sparsity. Through a series of experiments, we systematically examine the influence of several important bandit design choices. We demonstrate the advantage of our proposed design principles at making bandit models robust to dynamic behavioral changes through in-depth analyses. Noticeably, we show improved relative gain compared to a baseline bandit model not incorporating our design choices of up to $11.88\%$ and $44.85\%$, respectively in ROC-AUC and PR-AUC. Case studies about fairness in recommending specific popular and unpopular titles are presented, to demonstrate the robustness of our proposed design at addressing popularity biases.

IRMar 13Code
InterDeepResearch: Enabling Human-Agent Collaborative Information Seeking through Interactive Deep Research

Bo Pan, Lunke Pan, Yitao Zhou et al.

Deep research systems powered by LLM agents have transformed complex information seeking by automating the iterative retrieval, filtering, and synthesis of insights from massive-scale web sources. However, existing systems predominantly follow an autonomous "query-to-report" paradigm, limiting users to a passive role and failing to integrate their personal insights, contextual knowledge, and evolving research intents. This paper addresses the lack of human-in-the-loop collaboration in the agentic research process. Through a formative study, we identify that current systems hinder effective human-agent collaboration in terms of process observability, real-time steerability, and context navigation efficiency. Informed by these findings, we propose InterDeepResearch, an interactive deep research system backed by a dedicated research context management framework. The framework organizes research context into a hierarchical architecture with three levels (information, actions, and sessions), enabling dynamic context reduction to prevent LLM context exhaustion and cross-action backtracing for evidence provenance. Built upon this framework, the system interface integrates three coordinated views for visual sensemaking, and dedicated interaction mechanisms for interactive research context navigation. Evaluation on the Xbench-DeepSearch-v1 and Seal-0 benchmarks shows that InterDeepResearch achieves competitive performance compared to state-of-the-art deep research systems, while a formal user study demonstrates its effectiveness in supporting human-agent collaborative information seeking. Project page with system demo: https://github.com/bopan3/InterDeepResearch.

HCJan 19Code
RAGExplorer: A Visual Analytics System for the Comparative Diagnosis of RAG Systems

Haoyu Tian, Yingchaojie Feng, Zhen Wen et al.

The advent of Retrieval-Augmented Generation (RAG) has significantly enhanced the ability of Large Language Models (LLMs) to produce factually accurate and up-to-date responses. However, the performance of a RAG system is not determined by a single component but emerges from a complex interplay of modular choices, such as embedding models and retrieval algorithms. This creates a vast and often opaque configuration space, making it challenging for developers to understand performance trade-offs and identify optimal designs. To address this challenge, we present RAGExplorer, a visual analytics system for the systematic comparison and diagnosis of RAG configurations. RAGExplorer guides users through a seamless macro-to-micro analytical workflow. Initially, it empowers developers to survey the performance landscape across numerous configurations, allowing for a high-level understanding of which design choices are most effective. For a deeper analysis, the system enables users to drill down into individual failure cases, investigate how differences in retrieved information contribute to errors, and interactively test hypotheses by manipulating the provided context to observe the resulting impact on the generated answer. We demonstrate the effectiveness of RAGExplorer through detailed case studies and user studies, validating its ability to empower developers in navigating the complex RAG design space. Our code and user guide are publicly available at https://github.com/Thymezzz/RAGExplorer.

CLSep 20, 2025Code
ConceptViz: A Visual Analytics Approach for Exploring Concepts in Large Language Models

Haoxuan Li, Zhen Wen, Qiqi Jiang et al.

Large language models (LLMs) have achieved remarkable performance across a wide range of natural language tasks. Understanding how LLMs internally represent knowledge remains a significant challenge. Despite Sparse Autoencoders (SAEs) have emerged as a promising technique for extracting interpretable features from LLMs, SAE features do not inherently align with human-understandable concepts, making their interpretation cumbersome and labor-intensive. To bridge the gap between SAE features and human concepts, we present ConceptViz, a visual analytics system designed for exploring concepts in LLMs. ConceptViz implements a novel dentification => Interpretation => Validation pipeline, enabling users to query SAEs using concepts of interest, interactively explore concept-to-feature alignments, and validate the correspondences through model behavior verification. We demonstrate the effectiveness of ConceptViz through two usage scenarios and a user study. Our results show that ConceptViz enhances interpretability research by streamlining the discovery and validation of meaningful concept representations in LLMs, ultimately aiding researchers in building more accurate mental models of LLM features. Our code and user guide are publicly available at https://github.com/Happy-Hippo209/ConceptViz.

CVJun 16, 2025Code
VIS-Shepherd: Constructing Critic for LLM-based Data Visualization Generation

Bo Pan, Yixiao Fu, Ke Wang et al.

Data visualization generation using Large Language Models (LLMs) has shown promising results but often produces suboptimal visualizations that require human intervention for improvement. In this work, we introduce VIS-Shepherd, a specialized Multimodal Large Language Model (MLLM)-based critic to evaluate and provide feedback for LLM-generated data visualizations. At the core of our approach is a framework to construct a high-quality visualization critique dataset, where we collect human-created visualization instances, synthesize corresponding LLM-generated instances, and construct high-quality critiques. We conduct both model-based automatic evaluation and human preference studies to evaluate the effectiveness of our approach. Our experiments show that even small (7B parameters) open-source MLLM models achieve substantial performance gains by leveraging our high-quality visualization critique dataset, reaching levels comparable to much larger open-source or even proprietary models. Our work demonstrates significant potential for MLLM-based automated visualization critique and indicates promising directions for enhancing LLM-based data visualization generation. Our project page: https://github.com/bopan3/VIS-Shepherd.

LGOct 13, 2021Code
TAG: Toward Accurate Social Media Content Tagging with a Concept Graph

Jiuding Yang, Weidong Guo, Bang Liu et al.

Although conceptualization has been widely studied in semantics and knowledge representation, it is still challenging to find the most accurate concept phrases to characterize the main idea of a text snippet on the fast-growing social media. This is partly attributed to the fact that most knowledge bases contain general terms of the world, such as trees and cars, which do not have the defining power or are not interesting enough to social media app users. Another reason is that the intricacy of natural language allows the use of tense, negation and grammar to change the logic or emphasis of language, thus conveying completely different meanings. In this paper, we present TAG, a high-quality concept matching dataset consisting of 10,000 labeled pairs of fine-grained concepts and web-styled natural language sentences, mined from the open-domain social media. The concepts we consider represent the trending interests of online users. Associated with TAG is a concept graph of these fine-grained concepts and entities to provide the structural context information. We evaluate a wide range of popular neural text matching models as well as pre-trained language models on TAG, and point out their insufficiency to tag social media content with the most appropriate concept. We further propose a novel graph-graph matching method that demonstrates superior abstraction and generalization performance by better utilizing both the structural context in the concept graph and logic interactions between semantic units in the sentence via syntactic dependency parsing. We open-source both the TAG dataset and the proposed methods to facilitate further research.

HCApr 18, 2025
Exploring Multimodal Prompt for Visualization Authoring with Large Language Models

Zhen Wen, Luoxuan Weng, Yinghao Tang et al.

Recent advances in large language models (LLMs) have shown great potential in automating the process of visualization authoring through simple natural language utterances. However, instructing LLMs using natural language is limited in precision and expressiveness for conveying visualization intent, leading to misinterpretation and time-consuming iterations. To address these limitations, we conduct an empirical study to understand how LLMs interpret ambiguous or incomplete text prompts in the context of visualization authoring, and the conditions making LLMs misinterpret user intent. Informed by the findings, we introduce visual prompts as a complementary input modality to text prompts, which help clarify user intent and improve LLMs' interpretation abilities. To explore the potential of multimodal prompting in visualization authoring, we design VisPilot, which enables users to easily create visualizations using multimodal prompts, including text, sketches, and direct manipulations on existing visualizations. Through two case studies and a controlled user study, we demonstrate that VisPilot provides a more intuitive way to create visualizations without affecting the overall task efficiency compared to text-only prompting approaches. Furthermore, we analyze the impact of text and visual prompts in different visualization tasks. Our findings highlight the importance of multimodal prompting in improving the usability of LLMs for visualization authoring. We discuss design implications for future visualization systems and provide insights into how multimodal prompts can enhance human-AI collaboration in creative visualization tasks. All materials are available at https://OSF.IO/2QRAK.

CVDec 9, 2021
CA-SSL: Class-Agnostic Semi-Supervised Learning for Detection and Segmentation

Lu Qi, Jason Kuen, Zhe Lin et al.

To improve instance-level detection/segmentation performance, existing self-supervised and semi-supervised methods extract either task-unrelated or task-specific training signals from unlabeled data. We show that these two approaches, at the two extreme ends of the task-specificity spectrum, are suboptimal for the task performance. Utilizing too little task-specific training signals causes underfitting to the ground-truth labels of downstream tasks, while the opposite causes overfitting to the ground-truth labels. To this end, we propose a novel Class-Agnostic Semi-Supervised Learning (CA-SSL) framework to achieve a more favorable task-specificity balance in extracting training signals from unlabeled data. CA-SSL has three training stages that act on either ground-truth labels (labeled data) or pseudo labels (unlabeled data). This decoupling strategy avoids the complicated scheme in traditional SSL methods that balances the contributions from both data types. Especially, we introduce a warmup training stage to achieve a more optimal balance in task specificity by ignoring class information in the pseudo labels, while preserving localization training signals. As a result, our warmup model can better avoid underfitting/overfitting when fine-tuned on the ground-truth labels in detection and segmentation tasks. Using 3.6M unlabeled data, we achieve a significant performance gain of 4.7% over ImageNet-pretrained baseline on FCOS object detection. In addition, our warmup model demonstrates excellent transferability to other detection and segmentation frameworks.

CLApr 5, 2020
GIANT: Scalable Creation of a Web-scale Ontology

Bang Liu, Weidong Guo, Di Niu et al.

Understanding what online users may pay attention to is key to content recommendation and search services. These services will benefit from a highly structured and web-scale ontology of entities, concepts, events, topics and categories. While existing knowledge bases and taxonomies embody a large volume of entities and categories, we argue that they fail to discover properly grained concepts, events and topics in the language style of online population. Neither is a logically structured ontology maintained among these notions. In this paper, we present GIANT, a mechanism to construct a user-centered, web-scale, structured ontology, containing a large number of natural language phrases conforming to user attentions at various granularities, mined from a vast volume of web documents and search click graphs. Various types of edges are also constructed to maintain a hierarchy in the ontology. We present our graph-neural-network-based techniques used in GIANT, and evaluate the proposed methods as compared to a variety of baselines. GIANT has produced the Attention Ontology, which has been deployed in various Tencent applications involving over a billion users. Online A/B testing performed on Tencent QQ Browser shows that Attention Ontology can significantly improve click-through rates in news recommendation.

LGJan 6, 2016
A Survey on Social Media Anomaly Detection

Rose Yu, Huida Qiu, Zhen Wen et al.

Social media anomaly detection is of critical importance to prevent malicious activities such as bullying, terrorist attack planning, and fraud information dissemination. With the recent popularity of social media, new types of anomalous behaviors arise, causing concerns from various parties. While a large amount of work have been dedicated to traditional anomaly detection problems, we observe a surge of research interests in the new realm of social media anomaly detection. In this paper, we present a survey on existing approaches to address this problem. We focus on the new type of anomalous phenomena in the social media and review the recent developed techniques to detect those special types of anomalies. We provide a general overview of the problem domain, common formulations, existing methodologies and potential directions. With this work, we hope to call out the attention from the research community on this challenging problem and open up new directions that we can contribute in the future.