Xiuzhen Zhang

Lin Tian, Xiuzhen Zhang, Jey Han Lau

State-sponsored trolls are the main actors of influence campaigns on social media and automatic troll detection is important to combat misinformation at scale. Existing troll detection models are developed based on training data for known campaigns (e.g.\ the influence campaign by Russia's Internet Research Agency on the 2016 US Election), and they fall short when dealing with {\em novel} campaigns with new targets. We propose MetaTroll, a text-based troll detection model based on the meta-learning framework that enables high portability and parameter-efficient adaptation to new campaigns using only a handful of labelled samples for few-shot transfer. We introduce \textit{campaign-specific} transformer adapters to MetaTroll to ``memorise'' campaign-specific knowledge so as to tackle catastrophic forgetting, where a model ``forgets'' how to detect trolls from older campaigns due to continual adaptation. Our experiments demonstrate that MetaTroll substantially outperforms baselines and state-of-the-art few-shot text classification models. Lastly, we explore simple approaches to extend MetaTroll to multilingual and multimodal detection. Source code for MetaTroll is available at: https://github.com/ltian678/metatroll-code.git.

Shoujin Wang, Xiuzhen Zhang, Yan Wang et al.

Recommender systems (RSs) aim to help users to effectively retrieve items of their interests from a large catalogue. For a quite long period of time, researchers and practitioners have been focusing on developing accurate RSs. Recent years have witnessed an increasing number of threats to RSs, coming from attacks, system and user generated noise, system bias. As a result, it has become clear that a strict focus on RS accuracy is limited and the research must consider other important factors, e.g., trustworthiness. For end users, a trustworthy RS (TRS) should not only be accurate, but also transparent, unbiased and fair as well as robust to noise or attacks. These observations actually led to a paradigm shift of the research on RSs: from accuracy-oriented RSs to TRSs. However, researchers lack a systematic overview and discussion of the literature in this novel and fast developing field of TRSs. To this end, in this paper, we provide an overview of TRSs, including a discussion of the motivation and basic concepts of TRSs, a presentation of the challenges in building TRSs, and a perspective on the future directions in this area. We also provide a novel conceptual framework to support the construction of TRSs.

Shoujin Wang, Qi Zhang, Liang Hu et al.

In recent years, sequential recommender systems (SRSs) and session-based recommender systems (SBRSs) have emerged as a new paradigm of RSs to capture users' short-term but dynamic preferences for enabling more timely and accurate recommendations. Although SRSs and SBRSs have been extensively studied, there are many inconsistencies in this area caused by the diverse descriptions, settings, assumptions and application domains. There is no work to provide a unified framework and problem statement to remove the commonly existing and various inconsistencies in the area of SR/SBR. There is a lack of work to provide a comprehensive and systematic demonstration of the data characteristics, key challenges, most representative and state-of-the-art approaches, typical real-world applications and important future research directions in the area. This work aims to fill in these gaps so as to facilitate further research in this exciting and vibrant area.

Sishun Liu, Ke Deng, Xiuzhen Zhang et al.

In the marked temporal point processes (MTPP), a core problem is to parameterize the conditional joint PDF (probability distribution function) $p^*(m,t)$ for inter-event time $t$ and mark $m$, conditioned on the history. The majority of existing studies predefine intensity functions. Their utility is challenged by specifying the intensity function's proper form, which is critical to balance expressiveness and processing efficiency. Recently, there are studies moving away from predefining the intensity function -- one models $p^*(t)$ and $p^*(m)$ separately, while the other focuses on temporal point processes (TPPs), which do not consider marks. This study aims to develop high-fidelity $p^*(m,t)$ for discrete events where the event marks are either categorical or numeric in a multi-dimensional continuous space. We propose a solution framework IFIB (\underline{I}ntensity-\underline{f}ree \underline{I}ntegral-\underline{b}ased process) that models conditional joint PDF $p^*(m,t)$ directly without intensity functions. It remarkably simplifies the process to compel the essential mathematical restrictions. We show the desired properties of IFIB and the superior experimental results of IFIB on real-world and synthetic datasets. The code is available at \url{https://github.com/StepinSilence/IFIB}.

An Quang Tang, Xiuzhen Zhang, Minh Ngoc Dinh et al.

Key Point Analysis (KPA) aims for quantitative summarization that provides key points (KPs) as succinct textual summaries and quantities measuring their prevalence. KPA studies for arguments and reviews have been reported in the literature. A majority of KPA studies for reviews adopt supervised learning to extract short sentences as KPs before matching KPs to review comments for quantification of KP prevalence. Recent abstractive approaches still generate KPs based on sentences, often leading to KPs with overlapping and hallucinated opinions, and inaccurate quantification. In this paper, we propose Prompted Aspect Key Point Analysis (PAKPA) for quantitative review summarization. PAKPA employs aspect sentiment analysis and prompted in-context learning with Large Language Models (LLMs) to generate and quantify KPs grounded in aspects for business entities, which achieves faithful KPs with accurate quantification, and removes the need for large amounts of annotated data for supervised training. Experiments on the popular review dataset Yelp and the aspect-oriented review summarization dataset SPACE show that our framework achieves state-of-the-art performance. Source code and data are available at: https://github.com/antangrocket1312/PAKPA

Nannan Huang, Lin Tian, Haytham Fayek et al.

Opinion summarisation is a task that aims to condense the information presented in the source documents while retaining the core message and opinions. A summary that only represents the majority opinions will leave the minority opinions unrepresented in the summary. In this paper, we use the stance towards a certain target as an opinion. We study bias in opinion summarisation from the perspective of opinion diversity, which measures whether the model generated summary can cover a diverse set of opinions. In addition, we examine opinion similarity, a measure of how closely related two opinions are in terms of their stance on a given topic, and its relationship with opinion diversity. Through the lens of stances towards a topic, we examine opinion diversity and similarity using three debatable topics under COVID-19. Experimental results on these topics revealed that a higher degree of similarity of opinions did not indicate good diversity or fairly cover the various opinions originally presented in the source documents. We found that BART and ChatGPT can better capture diverse opinions presented in the source documents.

Luan Pham, Huong Ha, Xiuzhen Zhang et al.

Existing multi-source root cause analysis (RCA) methods for microservice systems assume all services have traces to construct a service call graph. However, this assumption is not practical as microservice systems evolve rapidly and may contain blackbox services without traces, such as compiled software or unsupported services. We refer to these services as blind spots. In the presence of blind spots, the performance of existing multi-source RCA methods may be affected, as they only diagnose visible services on the call graph. To overcome this limitation, we propose TORAI, a novel unsupervised approach that effectively pinpoints fine-grained root causes without relying on the service call graph. Instead, TORAI first measures anomaly severity using available multi-source telemetry data. It then performs clustering to group services based on their severity symptoms and conducts causal analysis to rank services within each severity cluster. Finally, TORAI aggregates the cluster rankings and uses hypothesis testing to identify fine-grained root causes. TORAI provides an unsupervised approach that leverages available multi-source telemetry data for RCA without requiring a constructed service call graph or further intrusive actions, thus addressing the limitations of existing methods. Our experiments on three benchmark systems demonstrate that TORAI outperforms state-of-the-art baselines remarkably in the presence of blind spots. Performance on real-world failures further shows that TORAI can accurately pinpoint the root causes in top-3 recommendations.

Shiwei Zhang, Mingfang Wu, Xiuzhen Zhang

In support of open and reproducible research, there has been a rapidly increasing number of datasets made available for research. As the availability of datasets increases, it becomes more important to have quality metadata for discovering and reusing them. Yet, it is a common issue that datasets often lack quality metadata due to limited resources for data curation. Meanwhile, technologies such as artificial intelligence and large language models (LLMs) are progressing rapidly. Recently, systems based on these technologies, such as ChatGPT, have demonstrated promising capabilities for certain data curation tasks. This paper proposes to leverage LLMs for cost-effective annotation of subject metadata through the LLM-based in-context learning. Our method employs GPT-3.5 with prompts designed for annotating subject metadata, demonstrating promising performance in automatic metadata annotation. However, models based on in-context learning cannot acquire discipline-specific rules, resulting in lower performance in several categories. This limitation arises from the limited contextual information available for subject inference. To the best of our knowledge, we are introducing, for the first time, an in-context learning method that harnesses large language models for automated subject metadata annotation.

Sishun Liu, Ke Deng, Yongli Ren et al.

Marked Temporal Point Process (MTPP) has been well studied to model the event distribution in marked event streams, which can be used to predict the mark and arrival time of the next event. However, existing studies overlook that the distribution of event marks is highly imbalanced in many real-world applications, with some marks being frequent but others rare. The imbalance poses a significant challenge to the performance of the next event prediction, especially for events of rare marks. To address this issue, we propose a thresholding method, which learns thresholds to tune the mark probability normalized by the mark's prior probability to optimize mark prediction, rather than predicting the mark directly based on the mark probability as in existing studies. In conjunction with this method, we predict the mark first and then the time. In particular, we develop a novel neural MTPP model to support effective time sampling and estimation of mark probability without computationally expensive numerical improper integration. Extensive experiments on real-world datasets demonstrate the superior performance of our solution against various baselines for the next event mark and time prediction. The code is available at https://github.com/undes1red/IFNMTPP.

Lin Tian, Xiuzhen Zhang, Jey Han Lau

We apply causal mediation analysis to explain the decision-making process of neural models for rumour detection on Twitter. Interventions at the input and network level reveal the causal impacts of tweets and words in the model output. We find that our approach CMA-R -- Causal Mediation Analysis for Rumour detection -- identifies salient tweets that explain model predictions and show strong agreement with human judgements for critical tweets determining the truthfulness of stories. CMA-R can further highlight causally impactful words in the salient tweets, providing another layer of interpretability and transparency into these blackbox rumour detection systems. Code is available at: https://github.com/ltian678/cma-r.

Sishun Liu, Ke Deng, Yan Wang et al.

Explainability of machine learning models is mandatory when researchers introduce these commonly believed black boxes to real-world tasks, especially high-stakes ones. In this paper, we build a machine learning system to automatically generate explanations of happened events from history by \gls{ca} based on the \acrfull{tpp}. Specifically, we propose a new task called \acrfull{ehd}. This task requires a model to distill as few events as possible from observed history. The target is that the event distribution conditioned on left events predicts the observed future noticeably worse. We then regard distilled events as the explanation for the future. To efficiently solve \acrshort{ehd}, we rewrite the task into a \gls{01ip} and directly estimate the solution to the program by a model called \acrfull{model}. This work fills the gap between our task and existing works, which only spot the difference between factual and counterfactual worlds after applying a predefined modification to the environment. Experiment results on Retweet and StackOverflow datasets prove that \acrshort{model} significantly outperforms other \acrshort{ehd} baselines and can reveal the rationale underpinning real-world processes.

Renqiang Luo, Huafei Huang, Shuo Yu et al.

The design of Graph Transformers (GTs) generally neglects considerations for fairness, resulting in biased outcomes against certain sensitive subgroups. Since GTs encode graph information without relying on message-passing mechanisms, conventional fairness-aware graph learning methods cannot be directly applicable to address these issues. To tackle this challenge, we propose FairGT, a Fairness-aware Graph Transformer explicitly crafted to mitigate fairness concerns inherent in GTs. FairGT incorporates a meticulous structural feature selection strategy and a multi-hop node feature integration method, ensuring independence of sensitive features and bolstering fairness considerations. These fairness-aware graph information encodings seamlessly integrate into the Transformer framework for downstream tasks. We also prove that the proposed fair structural topology encoding with adjacency matrix eigenvector selection and multi-hop integration are theoretically effective. Empirical evaluations conducted across five real-world datasets demonstrate FairGT's superiority in fairness metrics over existing graph transformers, graph neural networks, and state-of-the-art fairness-aware graph learning approaches.

Nannan Huang, Haytham Fayek, Xiuzhen Zhang

Opinion summarisation aims to summarise the salient information and opinions presented in documents such as product reviews, discussion forums, and social media texts into short summaries that enable users to effectively understand the opinions therein. Generating biased summaries has the risk of potentially swaying public opinion. Previous studies focused on studying bias in opinion summarisation using extractive models, but limited research has paid attention to abstractive summarisation models. In this study, using political bias as a case study, we first establish a methodology to quantify bias in abstractive models, then trace it from the pre-trained models to the task of summarising social media opinions using different models and adaptation methods. We find that most models exhibit intrinsic bias. Using a social media text summarisation dataset and contrasting various adaptation methods, we find that tuning a smaller number of parameters is less biased compared to standard fine-tuning; however, the diversity of topics in training data used for fine-tuning is critical.

Shuo Yu, Yingbo Wang, Ruolin Li et al.

Graphs are data structures used to represent irregular networks and are prevalent in numerous real-world applications. Previous methods directly model graph structures and achieve significant success. However, these methods encounter bottlenecks due to the inherent irregularity of graphs. An innovative solution is converting graphs into textual representations, thereby harnessing the powerful capabilities of Large Language Models (LLMs) to process and comprehend graphs. In this paper, we present a comprehensive review of methodologies for applying LLMs to graphs, termed LLM4graph. The core of LLM4graph lies in transforming graphs into texts for LLMs to understand and analyze. Thus, we propose a novel taxonomy of LLM4graph methods in the view of the transformation. Specifically, existing methods can be divided into two paradigms: Graph2text and Graph2token, which transform graphs into texts or tokens as the input of LLMs, respectively. We point out four challenges during the transformation to systematically present existing methods in a problem-oriented perspective. For practical concerns, we provide a guideline for researchers on selecting appropriate models and LLMs for different graphs and hardware constraints. We also identify five future research directions for LLM4graph.

Xuankai Yang, Yan Wang, Xiuzhen Zhang et al.

Cross-domain fake news detection aims to mitigate domain shift and improve detection performance by transferring knowledge across domains. Existing approaches transfer knowledge based on news content and user engagements from a source domain to a target domain. However, these approaches face two main limitations, hindering effective knowledge transfer and optimal fake news detection performance. Firstly, from a micro perspective, they neglect the negative impact of veracity-irrelevant features in news content when transferring domain-shared features across domains. Secondly, from a macro perspective, existing approaches ignore the relationship between user engagement and news content, which reveals shared behaviors of common users across domains and can facilitate more effective knowledge transfer. To address these limitations, we propose a novel macro- and micro- hierarchical transfer learning framework (MMHT) for cross-domain fake news detection. Firstly, we propose a micro-hierarchical disentangling module to disentangle veracity-relevant and veracity-irrelevant features from news content in the source domain for improving fake news detection performance in the target domain. Secondly, we propose a macro-hierarchical transfer learning module to generate engagement features based on common users' shared behaviors in different domains for improving effectiveness of knowledge transfer. Extensive experiments on real-world datasets demonstrate that our framework significantly outperforms the state-of-the-art baselines.

Jiachen Li, Bang Wu, Xiaoyu Xia et al.

Spiking Neural Networks (SNNs) have gained increasing attention for their superior energy efficiency compared to Artificial Neural Networks (ANNs). However, their security aspects, particularly under backdoor attacks, have received limited attention. Existing defense methods developed for ANNs perform poorly or can be easily bypassed in SNNs due to their event-driven and temporal dependencies. This paper identifies the key blockers that hinder traditional backdoor defenses in SNNs and proposes an unsupervised post-training detection framework, Temporal Membrane Potential Backdoor Detection (TMPBD), to overcome these challenges. TMPBD leverages the maximum margin statistics of temporal membrane potential (TMP) in the final spiking layer to detect target labels without any attack knowledge or data access. We further introduce a robust mitigation mechanism, Neural Dendrites Suppression Backdoor Mitigation (NDSBM), which clamps dendritic connections between early convolutional layers to suppress malicious neurons while preserving benign behaviors, guided by TMP extracted from a small, clean, unlabeled dataset. Extensive experiments on multiple neuromorphic benchmarks and state-of-the-art input-aware dynamic trigger attacks demonstrate that TMPBD achieves 100% detection accuracy, while NDSBM reduces the attack success rate from 100% to 8.44%, and to 2.81% when combined with detection, without degrading clean accuracy.

Sishun Liu, Ke Deng, Xiuzhen Zhang et al.

Neural network-based Marked Temporal Point Process (MTPP) models have been widely adopted to model event sequences in high-stakes applications, raising concerns about the trustworthiness of outputs from these models. This study focuses on Explanation for MTPP, aiming to identify the minimal and rational explanation, that is, the minimum subset of events in history, based on which the prediction accuracy of MTPP matches that based on full history to a great extent and better than that based on the complement of the subset. This study finds that directly defining Explanation for MTPP as counterfactual explanation or factual explanation can result in irrational explanations. To address this issue, we define Explanation for MTPP as a combination of counterfactual explanation and factual explanation. This study proposes Counterfactual and Factual Explainer for MTPP (CFF) to solve Explanation for MTPP with a series of deliberately designed techniques. Experiments demonstrate the correctness and superiority of CFF over baselines regarding explanation quality and processing efficiency.

Zhen Qian, Xiuzhen Zhang, Xiaofei Xu et al.

Number-focused headline generation is a summarization task requiring both high textual quality and precise numerical accuracy, which poses a unique challenge for Large Language Models (LLMs). Existing studies in the literature focus only on either textual quality or numerical reasoning and thus are inadequate to address this challenge. In this paper, we propose a novel chain-of-thought framework for using rationales comprising key elements of the Topic, Entities, and Numerical reasoning (TEN) in news articles to enhance the capability for LLMs to generate topic-aligned high-quality texts with precise numerical accuracy. Specifically, a teacher LLM is employed to generate TEN rationales as supervision data, which are then used to teach and fine-tune a student LLM. Our approach teaches the student LLM automatic generation of rationales with enhanced capability for numerical reasoning and topic-aligned numerical headline generation. Experiments show that our approach achieves superior performance in both textual quality and numerical accuracy.

Shiwei Zhang, Xiuzhen Zhang

Fine-tuning pre-trained language models for downstream tasks has become a norm for NLP. Recently it is found that intermediate training based on high-level inference tasks such as Question Answering (QA) can improve the performance of some language models for target tasks. However it is not clear if intermediate training generally benefits various language models. In this paper, using the SQuAD-2.0 QA task for intermediate training for target text classification tasks, we experimented on eight tasks for single-sequence classification and eight tasks for sequence-pair classification using two base and two compact language models. Our experiments show that QA-based intermediate training generates varying transfer performance across different language models, except for similar QA tasks.

Lin Tian, Xiuzhen Zhang, Jey Han Lau

Most rumour detection models for social media are designed for one specific language (mostly English). There are over 40 languages on Twitter and most languages lack annotated resources to build rumour detection models. In this paper we propose a zero-shot cross-lingual transfer learning framework that can adapt a rumour detection model trained for a source language to another target language. Our framework utilises pretrained multilingual language models (e.g.\ multilingual BERT) and a self-training loop to iteratively bootstrap the creation of ''silver labels'' in the target language to adapt the model from the source language to the target language. We evaluate our methodology on English and Chinese rumour datasets and demonstrate that our model substantially outperforms competitive benchmarks in both source and target language rumour detection.

Shiwei Zhang, Xiuzhen Zhang, Jey Han Lau et al.

Promptly and accurately answering questions on products is important for e-commerce applications. Manually answering product questions (e.g. on community question answering platforms) results in slow response and does not scale. Recent studies show that product reviews are a good source for real-time, automatic product question answering (PQA). In the literature, PQA is formulated as a retrieval problem with the goal to search for the most relevant reviews to answer a given product question. In this paper, we focus on the issue of answerability and answer reliability for PQA using reviews. Our investigation is based on the intuition that many questions may not be answerable with a finite set of reviews. When a question is not answerable, a system should return nil answers rather than providing a list of irrelevant reviews, which can have significant negative impact on user experience. Moreover, for answerable questions, only the most relevant reviews that answer the question should be included in the result. We propose a conformal prediction based framework to improve the reliability of PQA systems, where we reject unreliable answers so that the returned results are more concise and accurate at answering the product question, including returning nil answers for unanswerable questions. Experiments on a widely used Amazon dataset show encouraging results of our proposed framework. More broadly, our results demonstrate a novel and effective application of conformal methods to a retrieval task.