Yingying Zhuang

Xiaomin Li, Zhou Yu, Ziji Zhang et al.

Large language models (LLMs) have demonstrated remarkable performance across diverse tasks by encoding vast amounts of factual knowledge. However, they are still prone to hallucinations, generating incorrect or misleading information, often accompanied by high uncertainty. Existing methods for hallucination detection primarily focus on quantifying internal uncertainty, which arises from missing or conflicting knowledge within the model. However, hallucinations can also stem from external uncertainty, where ambiguous user queries lead to multiple possible interpretations. In this work, we introduce Semantic Volume, a novel mathematical measure for quantifying both external and internal uncertainty in LLMs. Our approach perturbs queries and responses, embeds them in a semantic space, and computes the Gram matrix determinant of the embedding vectors, capturing their dispersion as a measure of uncertainty. Our framework provides a generalizable and unsupervised uncertainty detection method without requiring internal access to LLMs. We conduct extensive experiments on both external and internal uncertainty detections, demonstrating that our Semantic Volume method consistently outperforms existing baselines in both tasks. Additionally, we provide theoretical insights linking our measure to differential entropy, unifying and extending previous sampling-based uncertainty measures such as the semantic entropy. Semantic Volume is shown to be a robust and interpretable approach to improving the reliability of LLMs by systematically detecting uncertainty in both user queries and model responses.

Yingying Zhuang, Aman Gupta, Anurag Beniwal

Multilingual information retrieval has emerged as powerful tools for expanding knowledge sharing across languages. On the other hand, resources on high quality knowledge base are often scarce and in limited languages, therefore an effective embedding model to transform sentences from different languages into a feature vector space same as the knowledge base language becomes the key ingredient for cross language knowledge sharing, especially to transfer knowledge available in high-resource languages to low-resource ones. In this paper we propose a novel strategy to fine-tune multilingual embedding models with weighted sampling for contrastive learning, enabling multilingual information retrieval with a monolingual knowledge base. We demonstrate that the weighted sampling strategy produces performance gains compared to standard ones by up to 31.03\% in MRR and up to 33.98\% in Recall@3. Additionally, our proposed methodology is language agnostic and applicable for both multilingual and code switching use cases.

Ziji Zhang, Michael Yang, Zhiyu Chen et al.

Accurate intent classification is critical for efficient routing in customer service, ensuring customers are connected with the most suitable agents while reducing handling times and operational costs. However, as companies expand their product lines, intent classification faces scalability challenges due to the increasing number of intents and variations in taxonomy across different verticals. In this paper, we introduce REIC, a Retrieval-augmented generation Enhanced Intent Classification approach, which addresses these challenges effectively. REIC leverages retrieval-augmented generation (RAG) to dynamically incorporate relevant knowledge, enabling precise classification without the need for frequent retraining. Through extensive experiments on real-world datasets, we demonstrate that REIC outperforms traditional fine-tuning, zero-shot, and few-shot methods in large-scale customer service settings. Our results highlight its effectiveness in both in-domain and out-of-domain scenarios, demonstrating its potential for real-world deployment in adaptive and large-scale intent classification systems.

Wenjie Lin, Hange Liu, Xutao Mao et al.

We present ParlAI Vote, an interactive system for exploring European Parliament debates and votes, and for testing LLMs on vote prediction and bias analysis. This platform connects debate topics, speeches, and roll-call outcomes, and includes rich demographic data such as gender, age, country, and political group. Users can browse debates, inspect linked speeches, compare real voting outcomes with predictions from frontier LLMs, and view error breakdowns by demographic group. Visualizing the EuroParlVote benchmark and its core tasks of gender classification and vote prediction, ParlAI Vote highlights systematic performance bias in state-of-the-art LLMs. The system unifies data, models, and visual analytics in a single interface, lowering the barrier for reproducing findings, auditing behavior, and running counterfactual scenarios. It supports research, education, and public engagement with legislative decision-making, while making clear both the strengths and the limitations of current LLMs in political analysis.

Yushang Zhao, Yike Peng, Li Zhang et al.

With the rapid expansion of user bases on short video platforms, personalized recommendation systems are playing an increasingly critical role in enhancing user experience and optimizing content distribution. Traditional interest modeling methods often rely on unimodal data, such as click logs or text labels, which limits their ability to fully capture user preferences in a complex multimodal content environment. To address this challenge, this paper proposes a multimodal foundation model-based framework for user interest modeling and behavior analysis. By integrating video frames, textual descriptions, and background music into a unified semantic space using cross-modal alignment strategies, the framework constructs fine-grained user interest vectors. Additionally, we introduce a behavior-driven feature embedding mechanism that incorporates viewing, liking, and commenting sequences to model dynamic interest evolution, thereby improving both the timeliness and accuracy of recommendations. In the experimental phase, we conduct extensive evaluations using both public and proprietary short video datasets, comparing our approach against multiple mainstream recommendation algorithms and modeling techniques. Results demonstrate significant improvements in behavior prediction accuracy, interest modeling for cold-start users, and recommendation click-through rates. Moreover, we incorporate interpretability mechanisms using attention weights and feature visualization to reveal the model's decision basis under multimodal inputs and trace interest shifts, thereby enhancing the transparency and controllability of the recommendation system.

Aman Gupta, Yingying Zhuang, Zhou Yu et al.

Despite advances in the multilingual capabilities of Large Language Models (LLMs), their performance varies substantially across different languages and tasks. In multilingual retrieval-augmented generation (RAG)-based systems, knowledge bases (KB) are often shared from high-resource languages (such as English) to low-resource ones, resulting in retrieved information from the KB being in a different language than the rest of the context. In such scenarios, two common practices are pre-translation to create a mono-lingual prompt and cross-lingual prompting for direct inference. However, the impact of these choices remains unclear. In this paper, we systematically evaluate the impact of different prompt translation strategies for classification tasks with RAG-enhanced LLMs in multilingual systems. Experimental results show that an optimized prompting strategy can significantly improve knowledge sharing across languages, therefore improve the performance on the downstream classification task. The findings advocate for a broader utilization of multilingual resource sharing and cross-lingual prompt optimization for non-English languages, especially the low-resource ones.

Xiaoze Jiang, Jing Yu, Zengchang Qin et al.

Different from Visual Question Answering task that requires to answer only one question about an image, Visual Dialogue involves multiple questions which cover a broad range of visual content that could be related to any objects, relationships or semantics. The key challenge in Visual Dialogue task is thus to learn a more comprehensive and semantic-rich image representation which may have adaptive attentions on the image for variant questions. In this research, we propose a novel model to depict an image from both visual and semantic perspectives. Specifically, the visual view helps capture the appearance-level information, including objects and their relationships, while the semantic view enables the agent to understand high-level visual semantics from the whole image to the local regions. Futhermore, on top of such multi-view image features, we propose a feature selection framework which is able to adaptively capture question-relevant information hierarchically in fine-grained level. The proposed method achieved state-of-the-art results on benchmark Visual Dialogue datasets. More importantly, we can tell which modality (visual or semantic) has more contribution in answering the current question by visualizing the gate values. It gives us insights in understanding of human cognition in Visual Dialogue.