Hourieh Khalajzadeh

Hira Naveed, Chetan Arora, Hourieh Khalajzadeh et al.

Context: Machine Learning (ML) has become widely adopted as a component in many modern software applications. Due to the large volumes of data available, organizations want to increasingly leverage their data to extract meaningful insights and enhance business profitability. ML components enable predictive capabilities, anomaly detection, recommendation, accurate image and text processing, and informed decision-making. However, developing systems with ML components is not trivial; it requires time, effort, knowledge, and expertise in ML, data processing, and software engineering. There have been several studies on the use of model-driven engineering (MDE) techniques to address these challenges when developing traditional software and cyber-physical systems. Recently, there has been a growing interest in applying MDE for systems with ML components. Objective: The goal of this study is to further explore the promising intersection of MDE with ML (MDE4ML) through a systematic literature review (SLR). Through this SLR, we wanted to analyze existing studies, including their motivations, MDE solutions, evaluation techniques, key benefits and limitations. Results: We analyzed selected studies with respect to several areas of interest and identified the following: 1) the key motivations behind using MDE4ML; 2) a variety of MDE solutions applied, such as modeling languages, model transformations, tool support, targeted ML aspects, contributions and more; 3) the evaluation techniques and metrics used; and 4) the limitations and directions for future work. We also discuss the gaps in existing literature and provide recommendations for future research. Conclusion: This SLR highlights current trends, gaps and future research directions in the field of MDE4ML, benefiting both researchers and practitioners

Shashiwadana Nirmania, Garima Sharma, Hourieh Khalajzadeh et al.

In recent years, mobile applications have become indispensable tools for managing various aspects of life. From enhancing productivity to providing personalized entertainment, mobile apps have revolutionized people's daily routines. Despite this rapid growth and popularity, gaps remain in how these apps address the needs of users from different age groups. Users of varying ages face distinct challenges when interacting with mobile apps, from younger users dealing with inappropriate content to older users having difficulty with usability due to age-related vision and cognition impairments. Although there have been initiatives to create age-inclusive apps, a limited understanding of user perspectives on age-related issues may hinder developers from recognizing specific challenges and implementing effective solutions. In this study, we explore age discussions in app reviews to gain insights into how mobile apps should cater to users across different age groups.We manually curated a dataset of 4,163 app reviews from the Google Play Store and identified 1,429 age-related reviews and 2,734 non-age-related reviews. We employed eight machine learning, deep learning, and large language models to automatically detect age discussions, with RoBERTa performing the best, achieving a precision of 92.46%. Additionally, a qualitative analysis of the 1,429 age-related reviews uncovers six dominant themes reflecting user concerns.

Hira Naveed, Scott Barnett, Chetan Arora et al.

Context: Dynamic production environments make it challenging to maintain reliable machine learning (ML) systems. Runtime issues, such as changes in data patterns or operating contexts, that degrade model performance are a common occurrence in production settings. Monitoring enables early detection and mitigation of these runtime issues, helping maintain users' trust and prevent unwanted consequences for organizations. Aim: This study aims to provide a comprehensive overview of the ML monitoring literature. Method: We conducted a multivocal literature review (MLR) following the well established guidelines by Garousi to investigate various aspects of ML monitoring approaches in 136 papers. Results: We analyzed selected studies based on four key areas: (1) the motivations, goals, and context; (2) the monitored aspects, specific techniques, metrics, and tools; (3) the contributions and benefits; and (4) the current limitations. We also discuss several insights found in the studies, their implications, and recommendations for future research and practice. Conclusion: Our MLR identifies and summarizes ML monitoring practices and gaps, emphasizing similarities and disconnects between formal and gray literature. Our study is valuable for both academics and practitioners, as it helps select appropriate solutions, highlights limitations in current approaches, and provides future directions for research and tool development.

Hira Naveed, John Grundy, Chetan Arora et al.

Given the inherent non-deterministic nature of machine learning (ML) systems, their behavior in production environments can lead to unforeseen and potentially dangerous outcomes. For a timely detection of unwanted behavior and to prevent organizations from financial and reputational damage, monitoring these systems is essential. This paper explores the strategies, challenges, and improvement opportunities for monitoring ML systems from the practitioners perspective. We conducted a global survey of 91 ML practitioners to collect diverse insights into current monitoring practices for ML systems. We aim to complement existing research through our qualitative and quantitative analyses, focusing on prevalent runtime issues, industrial monitoring and mitigation practices, key challenges, and desired enhancements in future monitoring tools. Our findings reveal that practitioners frequently struggle with runtime issues related to declining model performance, exceeding latency, and security violations. While most prefer automated monitoring for its increased efficiency, many still rely on manual approaches due to the complexity or lack of appropriate automation solutions. Practitioners report that the initial setup and configuration of monitoring tools is often complicated and challenging, particularly when integrating with ML systems and setting alert thresholds. Moreover, practitioners find that monitoring adds extra workload, strains resources, and causes alert fatigue. The desired improvements from the practitioners perspective are: automated generation and deployment of monitors, improved support for performance and fairness monitoring, and recommendations for resolving runtime issues. These insights offer valuable guidance for the future development of ML monitoring tools that are better aligned with practitioners needs.

Ali Rezaei Nasab, Maedeh Dashti, Mojtaba Shahin et al.

Fairness is one of the socio-technical concerns that must be addressed in software systems. Considering the popularity of mobile software applications (apps) among a wide range of individuals worldwide, mobile apps with unfair behaviors and outcomes can affect a significant proportion of the global population, potentially more than any other type of software system. Users express a wide range of socio-technical concerns in mobile app reviews. This research aims to investigate fairness concerns raised in mobile app reviews. Our research focuses on AI-based mobile app reviews as the chance of unfair behaviors and outcomes in AI-based mobile apps may be higher than in non-AI-based apps. To this end, we first manually constructed a ground-truth dataset, including 1,132 fairness and 1,473 non-fairness reviews. Leveraging the ground-truth dataset, we developed and evaluated a set of machine learning and deep learning models that distinguish fairness reviews from non-fairness reviews. Our experiments show that our best-performing model can detect fairness reviews with a precision of 94%. We then applied the best-performing model on approximately 9.5M reviews collected from 108 AI-based apps and identified around 92K fairness reviews. Next, applying the K-means clustering technique to the 92K fairness reviews, followed by manual analysis, led to the identification of six distinct types of fairness concerns (e.g., 'receiving different quality of features and services in different platforms and devices' and 'lack of transparency and fairness in dealing with user-generated content'). Finally, the manual analysis of 2,248 app owners' responses to the fairness reviews identified six root causes (e.g., 'copyright issues') that app owners report to justify fairness concerns.

Hourieh Khalajzadeh, Mojtaba Shahin, Humphrey O. Obie et al.

Many software systems fail to meet the needs of the diverse end-users in society and are prone to pose problems, such as accessibility and usability issues. Some of these problems (partially) stem from the failure to consider the characteristics, limitations, and abilities of diverse end-users during software development. We refer to this class of problems as human-centric issues. Despite their importance, there is a limited understanding of the types of human-centric issues encountered by developers. In-depth knowledge of these human-centric issues is needed to design software systems that better meet their diverse end-users' needs. This paper aims to provide insights for the software development and research communities on which human-centric issues are a topic of discussion for developers on GitHub. We conducted an empirical study by extracting and manually analysing 1,691 issue comments from 12 diverse projects, ranging from small to large-scale projects, including projects designed for challenged end-users, e.g., visually impaired and dyslexic users. Our analysis shows that eight categories of human-centric issues are discussed by developers. These include Inclusiveness, Privacy & Security, Compatibility, Location & Language, Preference, Satisfaction, Emotional Aspects, and Accessibility. Guided by our findings, we highlight some implications and possible future paths to further understand and incorporate human-centric issues in software development to be able to design software that meets the needs of diverse end users in society.

Conghui Li, Humphrey O. Obie, Hourieh Khalajzadeh

Human values are an important aspect of life and should be supported in ubiquitous technologies such as mobile applications (apps). There has been a lot of focus on fixing certain kinds of violation of human values, especially privacy, accessibility, and security while other values such as pleasure, tradition, and humility have received little focus. In this paper, we investigate the relationship between human values and Android API services and developed algorithms to detect potential violation of these values. We evaluated our algorithms with a manually curated ground truthset resulting in a high performance, and applied the algorithms to 10,000 apps. Our results show a correlation between violation of values and the presence of viruses. Our results also show that apps with the lowest number of installations contain more violation of values and the frequency of the violation of values was highest in social apps.

Suyu Ma, Chunyang Chen, Hourieh Khalajzadeh et al.

Collaborative editing questions and answers plays an important role in quality control of Mathematics Stack Exchange which is a math Q&A Site. Our study of post edits in Mathematics Stack Exchange shows that there is a large number of math-related edits about latexifying formulas, revising LaTeX and converting the blurred math formula screenshots to LaTeX sequence. Despite its importance, manually editing one math-related post especially those with complex mathematical formulas is time-consuming and error-prone even for experienced users. To assist post owners and editors to do this editing, we have developed an edit-assistance tool, MathLatexEdit for formula latexification, LaTeX revision and screenshot transcription. We formulate this formula editing task as a translation problem, in which an original post is translated to a revised post. MathLatexEdit implements a deep learning based approach including two encoder-decoder models for textual and visual LaTeX edit recommendation with math-specific inference. The two models are trained on large-scale historical original-edited post pairs and synthesized screenshot-formula pairs. Our evaluation of MathLatexEdit not only demonstrates the accuracy of our model, but also the usefulness of MathLatexEdit in editing real-world posts which are accepted in Mathematics Stack Exchange.

Ali Rezaei Nasab, Mojtaba Shahin, Peng Liang et al.

Lack of awareness and knowledge of microservices-specific security challenges and solutions often leads to ill-informed security decisions in microservices system development. We claim that identifying and leveraging security discussions scattered in existing microservices systems can partially close this gap. We define security discussion as "a paragraph from developer discussions that includes design decisions, challenges, or solutions relating to security". We first surveyed 67 practitioners and found that securing microservices systems is a unique challenge and that having access to security discussions is useful for making security decisions. The survey also confirms the usefulness of potential tools that can automatically identify such security discussions. We developed fifteen machine/deep learning models to automatically identify security discussions. We applied these models on a manually constructed dataset consisting of 4,813 security discussions and 12,464 non-security discussions. We found that all the models can effectively identify security discussions: an average precision of 84.86%, recall of 72.80%, F1-score of 77.89%, AUC of 83.75% and G-mean 82.77%. DeepM1, a deep learning model, performs the best, achieving above 84% in all metrics and significantly outperforms three baselines. Finally, the practitioners' feedback collected from a validation survey reveals that security discussions identified by DeepM1 have promising applications in practice.

Md. Shamsujjoha, John Grundy, Li Li et al.

Health-related mobile applications are known as eHealth apps. These apps make people more aware of their health, help during critical situations, provide home-based disease management, and monitor/support personalized care through sensing/interaction. eHealth app usage is rapidly increasing with a large number of new apps being developed. Unfortunately, many eHealth apps do not successfully adopt Human-Centric Issues (HCI) in the app development process and its deployment stages, leading them to become ineffective and not inclusive of diverse end-users. This paper provides an initial assessment of key human factors related to eHealth apps by literature review, existing guidelines analysis, and user studies. Preliminary results suggest that Usability, Accessibility, Reliability, Versatility, and User Experience are essential HCIs for eHealth apps, and need further attention from researchers and practitioners. Therefore, outcomes of this research will look to amend support for users, developers, and stakeholders of eHealth apps in the form of improved actionable guidelines, best practice examples, and evaluation techniques. The research also aims to trial the proposed solutions on real-world projects.

Md. Shamsujjoha, John Grundy, Li Li et al.

Classifying mobile apps based on their description is beneficial for several purposes. However, many app descriptions do not reflect app functionalities, whether accidentally or on purpose. Most importantly, these app classification methods do not work if the app description is unavailable. This paper investigates a Reverse Engineering-based Approach to Classify mobile apps using The data that exists in the app, called REACT. To validate the proposed REACT method, we use a large set of Android apps (24,652 apps in total). We also show REACTs' extendibility for malware/anomaly detection and prove its reliability and scalability. However, our analysis shows some limitations in REACT procedure and implementation, especially for similar feature based app grouping. We discuss the root cause of these failures, our key lessons learned, and some future enhancement ideas. We also share our REACT tools and reproduced datasets for the app market analyst, mobile app developers and software engineering research communities for further research purposes.