Prerna Agarwal

Prerna Agarwal, Avani Gupta, Renuka Sindhgatta et al.

Recommending a sequence of activities for an ongoing case requires that the recommendations conform to the underlying business process and meet the performance goal of either completion time or process outcome. Existing work on next activity prediction can predict the future activity but cannot provide guarantees of the prediction being conformant or meeting the goal. Hence, we propose a goal-oriented next best activity recommendation. Our proposed framework uses a deep learning model to predict the next best activity and an estimated value of a goal given the activity. A reinforcement learning method explores the sequence of activities based on the estimates likely to meet one or more goals. We further address a real-world problem of multiple goals by introducing an additional reward function to balance the outcome of a recommended activity and satisfy the goal. We demonstrate the effectiveness of the proposed method on four real-world datasets with different characteristics. The results show that the recommendations from our proposed approach outperform in goal satisfaction and conformance compared to the existing state-of-the-art next best activity recommendation techniques.

Prerna Agarwal, Himanshu Gupta, Soujanya Soni et al.

Recent advancements in Large Language Models (LLMs) has lead to the development of agents capable of complex reasoning and interaction with external tools. In enterprise contexts, the effective use of such tools that are often enabled by application programming interfaces (APIs), is hindered by poor documentation, complex input or output schema, and large number of operations. These challenges make tool selection difficult and reduce the accuracy of payload formation by up to 25%. We propose ACE, an automated tool creation and enrichment framework that transforms enterprise APIs into LLM-compatible tools. ACE, (i) generates enriched tool specifications with parameter descriptions and examples to improve selection and invocation accuracy, and (ii) incorporates a dynamic shortlisting mechanism that filters relevant tools at runtime, reducing prompt complexity while maintaining scalability. We validate our framework on both proprietary and open-source APIs and demonstrate its integration with agentic frameworks. To the best of our knowledge, ACE is the first end-to-end framework that automates the creation, enrichment, and dynamic selection of enterprise API tools for LLM agents.

Jayachandu Bandlamudi, Ritwik Chaudhuri, Neelamadhav Gantayat et al.

Large Language Models (LLMs) are increasingly used to build autonomous agents that perform complex tasks with external tools, often exposed through APIs in enterprise systems. Direct use of these APIs is difficult due to the complex input schema and verbose responses. Current benchmarks overlook these challenges, leaving a gap in assessing API readiness for agent-driven automation. We present a testing framework that systematically evaluates enterprise APIs when wrapped as Python tools for LLM-based agents. The framework generates data-aware test cases, translates them into natural language instructions, and evaluates whether agents can correctly invoke the tool, handle their inputs, and process its responses. We apply the framework to generate over 2400 test cases across different domains and develop a taxonomy of common errors, including input misinterpretation, output failures, and schema mismatches. We further classify errors to support debugging and tool refinement. Our framework provides a systematic approach to enabling enterprise APIs as reliable tools for agent-based applications.

Prerna Agarwal, Richa Verma, Angshul Majumdar

Indian regional movie dataset is the first database of regional Indian movies, users and their ratings. It consists of movies belonging to 18 different Indian regional languages and metadata of users with varying demographics. Through this dataset, the diversity of Indian regional cinema and its huge viewership is captured. We analyze the dataset that contains roughly 10K ratings of 919 users and 2,851 movies using some supervised and unsupervised collaborative filtering techniques like Probabilistic Matrix Factorization, Matrix Completion, Blind Compressed Sensing etc. The dataset consists of metadata information of users like age, occupation, home state and known languages. It also consists of metadata of movies like genre, language, release year and cast. India has a wide base of viewers which is evident by the large number of movies released every year and the huge box-office revenue. This dataset can be used for designing recommendation systems for Indian users and regional movies, which do not, yet, exist. The dataset can be downloaded from \href{https://goo.gl/EmTPv6}{https://goo.gl/EmTPv6}.