HCSep 3, 2022
How to Prompt? Opportunities and Challenges of Zero- and Few-Shot Learning for Human-AI Interaction in Creative Applications of Generative ModelsHai Dang, Lukas Mecke, Florian Lehmann et al.
Deep generative models have the potential to fundamentally change the way we create high-fidelity digital content but are often hard to control. Prompting a generative model is a promising recent development that in principle enables end-users to creatively leverage zero-shot and few-shot learning to assign new tasks to an AI ad-hoc, simply by writing them down. However, for the majority of end-users writing effective prompts is currently largely a trial and error process. To address this, we discuss the key opportunities and challenges for interactive creative applications that use prompting as a new paradigm for Human-AI interaction. Based on our analysis, we propose four design goals for user interfaces that support prompting. We illustrate these with concrete UI design sketches, focusing on the use case of creative writing. The research community in HCI and AI can take these as starting points to develop adequate user interfaces for models capable of zero- and few-shot learning.
HCAug 19, 2022
Beyond Text Generation: Supporting Writers with Continuous Automatic Text SummariesHai Dang, Karim Benharrak, Florian Lehmann et al.
We propose a text editor to help users plan, structure and reflect on their writing process. It provides continuously updated paragraph-wise summaries as margin annotations, using automatic text summarization. Summary levels range from full text, to selected (central) sentences, down to a collection of keywords. To understand how users interact with this system during writing, we conducted two user studies (N=4 and N=8) in which people wrote analytic essays about a given topic and article. As a key finding, the summaries gave users an external perspective on their writing and helped them to revise the content and scope of their drafted paragraphs. People further used the tool to quickly gain an overview of the text and developed strategies to integrate insights from the automated summaries. More broadly, this work explores and highlights the value of designing AI tools for writers, with Natural Language Processing (NLP) capabilities that go beyond direct text generation and correction.
HCMar 6, 2023
Choice Over Control: How Users Write with Large Language Models using Diegetic and Non-Diegetic PromptingHai Dang, Sven Goller, Florian Lehmann et al.
We propose a conceptual perspective on prompts for Large Language Models (LLMs) that distinguishes between (1) diegetic prompts (part of the narrative, e.g. "Once upon a time, I saw a fox..."), and (2) non-diegetic prompts (external, e.g. "Write about the adventures of the fox."). With this lens, we study how 129 crowd workers on Prolific write short texts with different user interfaces (1 vs 3 suggestions, with/out non-diegetic prompts; implemented with GPT-3): When the interface offered multiple suggestions and provided an option for non-diegetic prompting, participants preferred choosing from multiple suggestions over controlling them via non-diegetic prompts. When participants provided non-diegetic prompts it was to ask for inspiration, topics or facts. Single suggestions in particular were guided both with diegetic and non-diegetic information. This work informs human-AI interaction with generative models by revealing that (1) writing non-diegetic prompts requires effort, (2) people combine diegetic and non-diegetic prompting, and (3) they use their draft (i.e. diegetic information) and suggestion timing to strategically guide LLMs.
HCSep 19, 2023
Writer-Defined AI Personas for On-Demand Feedback GenerationKarim Benharrak, Tim Zindulka, Florian Lehmann et al.
Compelling writing is tailored to its audience. This is challenging, as writers may struggle to empathize with readers, get feedback in time, or gain access to the target group. We propose a concept that generates on-demand feedback, based on writer-defined AI personas of any target audience. We explore this concept with a prototype (using GPT-3.5) in two user studies (N=5 and N=11): Writers appreciated the concept and strategically used personas for getting different perspectives. The feedback was seen as helpful and inspired revisions of text and personas, although it was often verbose and unspecific. We discuss the impact of on-demand feedback, the limited representativity of contemporary AI systems, and further ideas for defining AI personas. This work contributes to the vision of supporting writers with AI by expanding the socio-technical perspective in AI tool design: To empower creators, we also need to keep in mind their relationship to an audience.
HCMar 6, 2023
The AI Ghostwriter Effect: When Users Do Not Perceive Ownership of AI-Generated Text But Self-Declare as AuthorsFiona Draxler, Anna Werner, Florian Lehmann et al.
Human-AI interaction in text production increases complexity in authorship. In two empirical studies (n1 = 30 & n2 = 96), we investigate authorship and ownership in human-AI collaboration for personalized language generation. We show an AI Ghostwriter Effect: Users do not consider themselves the owners and authors of AI-generated text but refrain from publicly declaring AI authorship. Personalization of AI-generated texts did not impact the AI Ghostwriter Effect, and higher levels of participants' influence on texts increased their sense of ownership. Participants were more likely to attribute ownership to supposedly human ghostwriters than AI ghostwriters, resulting in a higher ownership-authorship discrepancy for human ghostwriters. Rationalizations for authorship in AI ghostwriters and human ghostwriters were similar. We discuss how our findings relate to psychological ownership and human-AI interaction to lay the foundations for adapting authorship frameworks and user interfaces in AI in text-generation tasks.
HCAug 1, 2022
Suggestion Lists vs. Continuous Generation: Interaction Design for Writing with Generative Models on Mobile Devices Affect Text Length, Wording and Perceived AuthorshipFlorian Lehmann, Niklas Markert, Hai Dang et al.
Neural language models have the potential to support human writing. However, questions remain on their integration and influence on writing and output. To address this, we designed and compared two user interfaces for writing with AI on mobile devices, which manipulate levels of initiative and control: 1) Writing with continuously generated text, the AI adds text word-by-word and user steers. 2) Writing with suggestions, the AI suggests phrases and user selects from a list. In a supervised online study (N=18), participants used these prototypes and a baseline without AI. We collected touch interactions, ratings on inspiration and authorship, and interview data. With AI suggestions, people wrote less actively, yet felt they were the author. Continuously generated text reduced this perceived authorship, yet increased editing behavior. In both designs, AI increased text length and was perceived to influence wording. Our findings add new empirical evidence on the impact of UI design decisions on user experience and output with co-creative systems.
HCFeb 4, 2022Code
SummaryLens -- A Smartphone App for Exploring Interactive Use of Automated Text Summarization in Everyday LifeKarim Benharrak, Florian Lehmann, Hai Dang et al.
We present SummaryLens, a concept and prototype for a mobile tool that leverages automated text summarization to enable users to quickly scan and summarize physical text documents. We further combine this with a text-to-speech system to read out the summary on demand. With this concept, we propose and explore a concrete application case of bringing ongoing progress in AI and Natural Language Processing to a broad audience with interactive use cases in everyday life. Based on our implemented features, we describe a set of potential usage scenarios and benefits, including support for low-vision, low-literate and dyslexic users. A first usability study shows that the interactive use of automated text summarization in everyday life has noteworthy potential. We make the prototype available as an open-source project to facilitate further research on such tools.
HCFeb 11, 2025
Exploring Mobile Touch Interaction with Large Language ModelsTim Zindulka, Jannek Sekowski, Florian Lehmann et al.
Interacting with Large Language Models (LLMs) for text editing on mobile devices currently requires users to break out of their writing environment and switch to a conversational AI interface. In this paper, we propose to control the LLM via touch gestures performed directly on the text. We first chart a design space that covers fundamental touch input and text transformations. In this space, we then concretely explore two control mappings: spread-to-generate and pinch-to-shorten, with visual feedback loops. We evaluate this concept in a user study (N=14) that compares three feedback designs: no visualisation, text length indicator, and length + word indicator. The results demonstrate that touch-based control of LLMs is both feasible and user-friendly, with the length + word indicator proving most effective for managing text generation. This work lays the foundation for further research into gesture-based interaction with LLMs on touch devices.
HCFeb 10, 2025
Content-Driven Local Response: Supporting Sentence-Level and Message-Level Mobile Email Replies With and Without AITim Zindulka, Sven Goller, Florian Lehmann et al.
Mobile emailing demands efficiency in diverse situations, which motivates the use of AI. However, generated text does not always reflect how people want to respond. This challenges users with AI involvement tradeoffs not yet considered in email UIs. We address this with a new UI concept called Content-Driven Local Response (CDLR), inspired by microtasking. This allows users to insert responses into the email by selecting sentences, which additionally serves to guide AI suggestions. The concept supports combining AI for local suggestions and message-level improvements. Our user study (N=126) compared CDLR with manual typing and full reply generation. We found that CDLR supports flexible workflows with varying degrees of AI involvement, while retaining the benefits of reduced typing and errors. This work contributes a new approach to integrating AI capabilities: By redesigning the UI for workflows with and without AI, we can empower users to dynamically adjust AI involvement.
HCSep 15, 2025
Collaborative Document Editing with Multiple Users and AI AgentsFlorian Lehmann, Krystsina Shauchenka, Daniel Buschek
Current AI writing support tools are largely designed for individuals, complicating collaboration when co-writers must leave the shared workspace to use AI and then communicate and reintegrate results. We propose integrating AI agents directly into collaborative writing environments. Our prototype makes AI use transparent and customisable through two new shared objects: agent profiles and tasks. Agent responses appear in the familiar comment feature. In a user study (N=30), 14 teams worked on writing projects during one week. Interaction logs and interviews show that teams incorporated agents into existing norms of authorship, control, and coordination, rather than treating them as team members. Agent profiles were viewed as personal territory, while created agents and outputs became shared resources. We discuss implications for team-based AI interaction, highlighting opportunities and boundaries for treating AI as a shared resource in collaborative work.
HCJan 18, 2022
Examining Autocompletion as a Basic Concept for Interaction with Generative AIFlorian Lehmann, Daniel Buschek
Autocompletion is an approach that extends and continues partial user input. We propose to interpret autocompletion as a basic interaction concept in human-AI interaction. We first describe the concept of autocompletion and dissect its user interface and interaction elements, using the well-established textual autocompletion in search engines as an example. We then highlight how these elements reoccur in other application domains, such as code completion, GUI sketching, and layouting. This comparison and transfer highlights an inherent role of such intelligent systems to extend and complete user input, in particular useful for designing interactions with and for generative AI. We reflect on and discuss our conceptual analysis of autocompletion to provide inspiration and a conceptual lens on current challenges in designing for human-AI interaction.
HCApr 1, 2021
Nine Potential Pitfalls when Designing Human-AI Co-Creative SystemsDaniel Buschek, Lukas Mecke, Florian Lehmann et al.
This position paper examines potential pitfalls on the way towards achieving human-AI co-creation with generative models in a way that is beneficial to the users' interests. In particular, we collected a set of nine potential pitfalls, based on the literature and our own experiences as researchers working at the intersection of HCI and AI. We illustrate each pitfall with examples and suggest ideas for addressing it. Reflecting on all pitfalls, we discuss and conclude with implications for future research directions. With this collection, we hope to contribute to a critical and constructive discussion on the roles of humans and AI in co-creative interactions, with an eye on related assumptions and potential side-effects for creative practices and beyond.
HCMar 6, 2020
Heartbeats in the Wild: A Field Study Exploring ECG Biometrics in Everyday LifeFlorian Lehmann, Daniel Buschek
This paper reports on an in-depth study of electrocardiogram (ECG) biometrics in everyday life. We collected ECG data from 20 people over a week, using a non-medical chest tracker. We evaluated user identification accuracy in several scenarios and observed equal error rates of 9.15% to 21.91%, heavily depending on 1) the number of days used for training, and 2) the number of heartbeats used per identification decision. We conclude that ECG biometrics can work in the wild but are less robust than expected based on the literature, highlighting that previous lab studies obtained highly optimistic results with regard to real life deployments. We explain this with noise due to changing body postures and states as well as interrupted measures. We conclude with implications for future research and the design of ECG biometrics systems for real world deployments, including critical reflections on privacy.