Jionghao Lin

Jionghao Lin, Danielle R. Thomas, Feifei Han et al. · cmu

Research demonstrates learners engaging in the process of producing explanations to support their reasoning, can have a positive impact on learning. However, providing learners real-time explanatory feedback often presents challenges related to classification accuracy, particularly in domain-specific environments, containing situationally complex and nuanced responses. We present two approaches for supplying tutors real-time feedback within an online lesson on how to give students effective praise. This work-in-progress demonstrates considerable accuracy in binary classification for corrective feedback of effective, or effort-based (F1 score = 0.811), and ineffective, or outcome-based (F1 score = 0.350), praise responses. More notably, we introduce progress towards an enhanced approach of providing explanatory feedback using large language model-facilitated named entity recognition, which can provide tutors feedback, not only while engaging in lessons, but can potentially suggest real-time tutor moves. Future work involves leveraging large language models for data augmentation to improve accuracy, while also developing an explanatory feedback interface.

Liang Zhang, Jionghao Lin, John Sabatini et al. · cmu

Learning performance data describe correct and incorrect answers or problem-solving attempts in adaptive learning, such as in intelligent tutoring systems (ITSs). Learning performance data tend to be highly sparse (80\%\(\sim\)90\% missing observations) in most real-world applications due to adaptive item selection. This data sparsity presents challenges to using learner models to effectively predict future performance explore new hypotheses about learning. This article proposes a systematic framework for augmenting learner data to address data sparsity in learning performance data. First, learning performance is represented as a three-dimensional tensor of learners' questions, answers, and attempts, capturing longitudinal knowledge states during learning. Second, a tensor factorization method is used to impute missing values in sparse tensors of collected learner data, thereby grounding the imputation on knowledge tracing tasks that predict missing performance values based on real observations. Third, a module for generating patterns of learning is used. This study contrasts two forms of generative Artificial Intelligence (AI), including Generative Adversarial Networks (GANs) and Generate Pre-Trained Transformers (GPT) to generate data associated with different clusters of learner data. We tested this approach on an adult literacy dataset from AutoTutor lessons developed for Adult Reading Comprehension (ARC). We found that: (1) tensor factorization improved the performance in tracing and predicting knowledge mastery compared with other knowledge tracing techniques without data augmentation, showing higher relative fidelity for this imputation method, and (2) the GAN-based simulation showed greater overall stability and less statistical bias based on a divergence evaluation with varying simulation sample sizes compared to GPT.

Dollaya Hirunyasiri, Danielle R. Thomas, Jionghao Lin et al. · cmu

Research suggests that providing specific and timely feedback to human tutors enhances their performance. However, it presents challenges due to the time-consuming nature of assessing tutor performance by human evaluators. Large language models, such as the AI-chatbot ChatGPT, hold potential for offering constructive feedback to tutors in practical settings. Nevertheless, the accuracy of AI-generated feedback remains uncertain, with scant research investigating the ability of models like ChatGPT to deliver effective feedback. In this work-in-progress, we evaluate 30 dialogues generated by GPT-4 in a tutor-student setting. We use two different prompting approaches, the zero-shot chain of thought and the few-shot chain of thought, to identify specific components of effective praise based on five criteria. These approaches are then compared to the results of human graders for accuracy. Our goal is to assess the extent to which GPT-4 can accurately identify each praise criterion. We found that both zero-shot and few-shot chain of thought approaches yield comparable results. GPT-4 performs moderately well in identifying instances when the tutor offers specific and immediate praise. However, GPT-4 underperforms in identifying the tutor's ability to deliver sincere praise, particularly in the zero-shot prompting scenario where examples of sincere tutor praise statements were not provided. Future work will focus on enhancing prompt engineering, developing a more general tutoring rubric, and evaluating our method using real-life tutoring dialogues.

Jionghao Lin, Wei Tan, Ngoc Dang Nguyen et al.

Dialogue acts (DAs) can represent conversational actions of tutors or students that take place during tutoring dialogues. Automating the identification of DAs in tutoring dialogues is significant to the design of dialogue-based intelligent tutoring systems. Many prior studies employ machine learning models to classify DAs in tutoring dialogues and invest much effort to optimize the classification accuracy by using limited amounts of training data (i.e., low-resource data scenario). However, beyond the classification accuracy, the robustness of the classifier is also important, which can reflect the capability of the classifier on learning the patterns from different class distributions. We note that many prior studies on classifying educational DAs employ cross entropy (CE) loss to optimize DA classifiers on low-resource data with imbalanced DA distribution. The DA classifiers in these studies tend to prioritize accuracy on the majority class at the expense of the minority class which might not be robust to the data with imbalanced ratios of different DA classes. To optimize the robustness of classifiers on imbalanced class distributions, we propose to optimize the performance of the DA classifier by maximizing the area under the ROC curve (AUC) score (i.e., AUC maximization). Through extensive experiments, our study provides evidence that (i) by maximizing AUC in the training process, the DA classifier achieves significant performance improvement compared to the CE approach under low-resource data, and (ii) AUC maximization approaches can improve the robustness of the DA classifier under different class imbalance ratios.

Wei Tan, Jionghao Lin, David Lang et al.

Dialogue Acts (DAs) can be used to explain what expert tutors do and what students know during the tutoring process. Most empirical studies adopt the random sampling method to obtain sentence samples for manual annotation of DAs, which are then used to train DA classifiers. However, these studies have paid little attention to sample informativeness, which can reflect the information quantity of the selected samples and inform the extent to which a classifier can learn patterns. Notably, the informativeness level may vary among the samples and the classifier might only need a small amount of low informative samples to learn the patterns. Random sampling may overlook sample informativeness, which consumes human labelling costs and contributes less to training the classifiers. As an alternative, researchers suggest employing statistical sampling methods of Active Learning (AL) to identify the informative samples for training the classifiers. However, the use of AL methods in educational DA classification tasks is under-explored. In this paper, we examine the informativeness of annotated sentence samples. Then, the study investigates how the AL methods can select informative samples to support DA classifiers in the AL sampling process. The results reveal that most annotated sentences present low informativeness in the training dataset and the patterns of these sentences can be easily captured by the DA classifier. We also demonstrate how AL methods can reduce the cost of manual annotation in the AL sampling process.

Liang Zhang, Mohammed Yeasin, Jionghao Lin et al. · cmu

Learning performance data, such as correct or incorrect responses to questions in Intelligent Tutoring Systems (ITSs) is crucial for tracking and assessing the learners' progress and mastery of knowledge. However, the issue of data sparsity, characterized by unexplored questions and missing attempts, hampers accurate assessment and the provision of tailored, personalized instruction within ITSs. This paper proposes using the Generative Adversarial Imputation Networks (GAIN) framework to impute sparse learning performance data, reconstructed into a three-dimensional (3D) tensor representation across the dimensions of learners, questions and attempts. Our customized GAIN-based method computational process imputes sparse data in a 3D tensor space, significantly enhanced by convolutional neural networks for its input and output layers. This adaptation also includes the use of a least squares loss function for optimization and aligns the shapes of the input and output with the dimensions of the questions-attempts matrices along the learners' dimension. Through extensive experiments on six datasets from various ITSs, including AutoTutor, ASSISTments and MATHia, we demonstrate that the GAIN approach generally outperforms existing methods such as tensor factorization and other generative adversarial network (GAN) based approaches in terms of imputation accuracy. This finding enhances comprehensive learning data modeling and analytics in AI-based education.

Cassie Chen Cao, Zijian Ding, Jionghao Lin et al.

This study investigates the use of Artificial Intelligence (AI)-powered, multi-role chatbots as a means to enhance learning experiences and foster engagement in computer science education. Leveraging a design-based research approach, we develop, implement, and evaluate a novel learning environment enriched with four distinct chatbot roles: Instructor Bot, Peer Bot, Career Advising Bot, and Emotional Supporter Bot. These roles, designed around the tenets of Self-Determination Theory, cater to the three innate psychological needs of learners - competence, autonomy, and relatedness. Additionally, the system embraces an inquiry-based learning paradigm, encouraging students to ask questions, seek solutions, and explore their curiosities. We test this system in a higher education context over a period of one month with 200 participating students, comparing outcomes with conditions involving a human tutor and a single chatbot. Our research utilizes a mixed-methods approach, encompassing quantitative measures such as chat log sequence analysis, and qualitative methods including surveys and focus group interviews. By integrating cutting-edge Natural Language Processing techniques such as topic modelling and sentiment analysis, we offer an in-depth understanding of the system's impact on learner engagement, motivation, and inquiry-based learning. This study, through its rigorous design and innovative approach, provides significant insights into the potential of AI-empowered, multi-role chatbots in reshaping the landscape of computer science education and fostering an engaging, supportive, and motivating learning environment.

Chen Cao, Zijian Ding, Gyeong-Geon Lee et al.

This study explores the integration of generative artificial intelligence (AI), specifically large language models, with multi-modal analogical reasoning as an innovative approach to enhance science, technology, engineering, and mathematics (STEM) education. We have developed a novel system that utilizes the capacities of generative AI to transform intricate principles in mathematics, physics, and programming into comprehensible metaphors. To further augment the educational experience, these metaphors are subsequently converted into visual form. Our study aims to enhance the learners' understanding of STEM concepts and their learning engagement by using the visual metaphors. We examine the efficacy of our system via a randomized A/B/C test, assessing learning gains and motivation shifts among the learners. Our study demonstrates the potential of applying large language models to educational practice on STEM subjects. The results will shed light on the design of educational system in terms of harnessing AI's potential to empower educational stakeholders.

Devika Venugopalan, Ziwen Yan, Conrad Borchers et al. · cmu

Caregivers (i.e., parents and members of a child's caring community) are underappreciated stakeholders in learning analytics. Although caregiver involvement can enhance student academic outcomes, many obstacles hinder involvement, most notably knowledge gaps with respect to modern school curricula. An emerging topic of interest in learning analytics is hybrid tutoring, which includes instructional and motivational support. Caregivers assert similar roles in homework, yet it is unknown how learning analytics can support them. Our past work with caregivers suggested that conversational support is a promising method of providing caregivers with the guidance needed to effectively support student learning. We developed a system that provides instructional support to caregivers through conversational recommendations generated by a Large Language Model (LLM). Addressing known instructional limitations of LLMs, we use instructional intelligence from tutoring systems while conducting prompt engineering experiments with the open-source Llama 3 LLM. This LLM generated message recommendations for caregivers supporting their child's math practice via chat. Few-shot prompting and combining real-time problem-solving context from tutoring systems with examples of tutoring practices yielded desirable message recommendations. These recommendations were evaluated with ten middle school caregivers, who valued recommendations facilitating content-level support and student metacognition through self-explanation. We contribute insights into how tutoring systems can best be merged with LLMs to support hybrid tutoring settings through conversational assistance, facilitating effective caregiver involvement in tutoring systems.

Chloe Qianhui Zhao, Jie Cao, Jionghao Lin et al.

Providing timely, targeted, and multimodal feedback helps students quickly correct errors, build deep understanding and stay motivated, yet making it at scale remains a challenge. This study introduces a real-time AI-facilitated multimodal feedback system that integrates structured textual explanations with dynamic multimedia resources, including the retrieved most relevant slide page references and streaming AI audio narration. In an online crowdsourcing experiment, we compared this system against fixed business-as-usual feedback by educators across three dimensions: (1) learning effectiveness, (2) learner engagement, (3) perceived feedback quality and value. Results showed that AI multimodal feedback achieved learning gains equivalent to original educator feedback while significantly outperforming it on perceived clarity, specificity, conciseness, motivation, satisfaction, and reducing cognitive load, with comparable correctness, trust, and acceptance. Process logs revealed distinct engagement patterns: for multiple-choice questions, educator feedback encouraged more submissions; for open-ended questions, AI-facilitated targeted suggestions lowered revision barriers and promoted iterative improvement. These findings highlight the potential of AI multimodal feedback to provide scalable, real-time, and context-aware support that both reduces instructor workload and enhances student experience.

Canwen Wang, Jionghao Lin, Kenneth R. Koedinger

Knowledge Components (KCs) are foundational to adaptive learning systems, but their manual identification by domain experts is a significant bottleneck. While Large Language Models (LLMs) offer a promising avenue for automating this process, prior research has been limited to small datasets and has been shown to produce superfluous, redundant KC labels. This study addresses these limitations by first scaling a "simulated textbook" LLM prompting strategy (using GPT-4o-mini) to a larger dataset of 646 multiple-choice questions. We found that this initial automated approach performed significantly worse than an expert-designed KC model (RMSE 0.4285 vs. 0.4206) and generated an excessive number of KCs (569 vs. 101). To address the issue of redundancy, we proposed and evaluated a novel method for merging semantically similar KC labels based on their cosine similarity. This merging strategy significantly improved the model's performance; a model using a cosine similarity threshold of 0.8 achieved the best result, reducing the KC count to 428 and improving the RMSE to 0.4259. This demonstrates that while scaled LLM generation alone is insufficient, combining it with a semantic merging technique offers a viable path toward automating and refining KC identification.

Eason Chen, Chenyu Lin, Xinyi Tang et al. · cmu

The rapid evolution of large language models (LLMs) has transformed human-computer interaction (HCI), but the interaction with LLMs is currently mainly focused on text-based interactions, while other multi-model approaches remain under-explored. This paper introduces VTutor, an open-source Software Development Kit (SDK) that combines generative AI with advanced animation technologies to create engaging, adaptable, and realistic APAs for human-AI multi-media interactions. VTutor leverages LLMs for real-time personalized feedback, advanced lip synchronization for natural speech alignment, and WebGL rendering for seamless web integration. Supporting various 2D and 3D character models, VTutor enables researchers and developers to design emotionally resonant, contextually adaptive learning agents. This toolkit enhances learner engagement, feedback receptivity, and human-AI interaction while promoting trustworthy AI principles in education. VTutor sets a new standard for next-generation APAs, offering an accessible, scalable solution for fostering meaningful and immersive human-AI interaction experiences. The VTutor project is open-sourced and welcomes community-driven contributions and showcases.

Zilyu Ji, Yuntian Shen, Jionghao Lin et al.

Protecting Personally Identifiable Information (PII), such as names, is a critical requirement in learning technologies to safeguard student and teacher privacy and maintain trust. Accurate PII detection is an essential step toward anonymizing sensitive information while preserving the utility of educational data. Motivated by recent advancements in artificial intelligence, our study investigates the GPT-4o-mini model as a cost-effective and efficient solution for PII detection tasks. We explore both prompting and fine-tuning approaches and compare GPT-4o-mini's performance against established frameworks, including Microsoft Presidio and Azure AI Language. Our evaluation on two public datasets, CRAPII and TSCC, demonstrates that the fine-tuned GPT-4o-mini model achieves superior performance, with a recall of 0.9589 on CRAPII. Additionally, fine-tuned GPT-4o-mini significantly improves precision scores (a threefold increase) while reducing computational costs to nearly one-tenth of those associated with Azure AI Language. Furthermore, our bias analysis reveals that the fine-tuned GPT-4o-mini model consistently delivers accurate results across diverse cultural backgrounds and genders. The generalizability analysis using the TSCC dataset further highlights its robustness, achieving a recall of 0.9895 with minimal additional training data from TSCC. These results emphasize the potential of fine-tuned GPT-4o-mini as an accurate and cost-effective tool for PII detection in educational data. It offers robust privacy protection while preserving the data's utility for research and pedagogical analysis. Our code is available on GitHub: https://github.com/AnonJD/PrivacyAI

Zhihan Guo, Rundong Xue, Yuting Lu et al.

Novice math teachers often encounter students' mistakes that are difficult to diagnose and remediate. Misconceptions are especially challenging because teachers must explain what went wrong and how to solve them. Although many existing large language model (LLM) platforms can assist in generating instructional feedback, these LLMs loosely connect pedagogical knowledge and student mistakes, which might make the guidance less actionable for teachers. To address this gap, we propose MisEdu-RAG, a dual-hypergraph-based retrieval-augmented generation (RAG) framework that organizes pedagogical knowledge as a concept hypergraph and real student mistake cases as an instance hypergraph. Given a query, MisEdu-RAG performs a two-stage retrieval to gather connected evidence from both layers and generates a response grounded in the retrieved cases and pedagogical principles. We evaluate on \textit{MisstepMath}, a dataset of math mistakes paired with teacher solutions, as a benchmark for misconception-aware retrieval and response generation across topics and error types. Evaluation results on \textit{MisstepMath} show that, compared with baseline models, MisEdu-RAG improves token-F1 by 10.95\% and yields up to 15.3\% higher five-dimension response quality, with the largest gains on \textit{Diversity} and \textit{Empowerment}. To verify its applicability in practical use, we further conduct a pilot study through a questionnaire survey of 221 teachers and interviews with 6 novices. The findings suggest that MisEdu-RAG provides diagnosis results and concrete teaching moves for high-demand misconception scenarios. Overall, MisEdu-RAG demonstrates strong potential for scalable teacher training and AI-assisted instruction for misconception handling. Our code is available on GitHub: https://github.com/GEMLab-HKU/MisEdu-RAG.

Yujing Zhang, Jionghao Lin

Collaborative learning works when groups regulate together by setting shared goals, coordinating participation, monitoring progress, and responding to breakdowns through co-regulation (CoRL) and socially shared regulation (SSRL). As generative AI (GenAI) enters group work, however, it remains unclear whether and how it supports these socially distributed regulation processes. This doctoral project proposes a GenAI-supported collaborative learning system grounded in CoRL and SSRL to strengthen groups' socially distributed regulation capacity. The system links three components: (1) group activity generation; (2) an in-group support agent that provides process-focused prompts without giving solutions; and (3) an embedded learning analytics dashboard that turns interaction traces into timely summaries for monitoring and decision making. The project progresses from mechanism to design to impact: it first identifies how GenAI reshapes regulation patterns and which patterns indicate more effective Human-AI collaboration, then builds an integrated GenAI system that targets these patterns, and finally evaluates whether the GenAI system improves regulation capacity and group performance across varying levels of GenAI involvement. Expected contributions include a teacher-in-the-loop system for Human-AI collaboration and process-level evidence on how GenAI reconfigures CoRL and SSRL in group work.

Jiajia Song, Zhihan Guo, Jionghao Lin

Student simulation can support learning-by-teaching pedagogy where human students (as tutors) teach AI-simulated novice students (as tutees). Recent research often relies on prompt engineering with large language models (LLMs) to simulate novice student behaviour, but it is difficult to keep the AI-simulated student at a stable novice knowledge level. A key reason is that many LLMs are trained to be broadly capable, so even when prompted to "act like a novice," the LLMs can still produce expert-level explanations during the learning-by-teaching interaction process. As a result, the AI-simulated student may drift beyond the intended knowledge level, reducing the credibility of the simulation for studying learning-by-teaching processes. Thus, we propose a knowledge-level simulation approach based on machine unlearning. We investigate this approach using a dataset of multiple-choice questions on Python programming concepts. We apply machine unlearning to transform a knowledgeable LLM into a novice-level AI student (i.e., teachable agent), then evaluate whether the teachable agent can relearn targeted knowledge components through learning-by-teaching dialogue interactions. Finally, we analyse the dialogue logs to characterise how the agent's behaviour changes over time, including its question asking, error patterns, and responsiveness to instruction. The results show that (1) unlearning produces simulated student agents with more novice-like responses than prompt-only baselines, (2) the agents recover a measurable portion of the unlearned knowledge under structured exposure, and (3) dialogue analyses reveal identifiable trajectories of conceptual change and teaching moves that predict learning recovery.

Jie Cao, Chloe Qianhui Zhao, Christian Schunn et al.

Feedback is vital for learning, yet its effectiveness depends not only on its content but also on how it engages students in the learning process. Large Language Models (LLMs) offer novel opportunities to efficiently generate rich, formative feedback, ranging from direct explanations to incrementally layered scaffolding designed to foster learner autonomy. Despite these affordances, it remains unclear whether layered feedback (which sequences encouragement and prompts prior to revealing the correct answer) actually improves engagement and learning outcomes. To address this, we randomly assigned 199 participants to receive either layered or non-layered LLM-generated feedback. We assessed its impact on learning performance, behavioral and cognitive engagement, and affective perceptions, to determine how these factors mediate learning performance. Results indicate that layered feedback elicited slightly higher behavioral engagement and, as anticipated, was perceived as more encouraging and supportive of independence. However, it concurrently induced greater mental effort. Mediation analyses revealed a positive affective pathway driven by perceived encouragement, which was counteracted by a negative behavioral pathway linked to the average number of tasks requiring $\geq 3$ submissions; the cognitive pathway (mental effort) was non-significant. Taken together, layered feedback resulted in significantly poorer learning outcomes compared to non-layered feedback. These findings illuminate a critical trade-off: while layered scaffolding enhances engagement and positive perceptions, it can detrimentally impact actual learning performance. This study contributes nuanced insights for the design of automated, LLM-driven feedback systems by integrating outcome, perception, and mechanism-level analyses.

Jiarui Rao, Jionghao Lin

Massive Open Online Courses (MOOCs) have significantly enhanced educational accessibility by offering a wide variety of courses and breaking down traditional barriers related to geography, finance, and time. However, students often face difficulties navigating the vast selection of courses, especially when exploring new fields of study. Driven by this challenge, researchers have been exploring course recommender systems to offer tailored guidance that aligns with individual learning preferences and career aspirations. These systems face particular challenges in effectively addressing the ``cold start'' problem for new users. Recent advancements in recommender systems suggest integrating large language models (LLMs) into the recommendation process to enhance personalized recommendations and address the ``cold start'' problem. Motivated by these advancements, our study introduces RAMO (Retrieval-Augmented Generation for MOOCs), a system specifically designed to overcome the ``cold start'' challenges of traditional course recommender systems. The RAMO system leverages the capabilities of LLMs, along with Retrieval-Augmented Generation (RAG)-facilitated contextual understanding, to provide course recommendations through a conversational interface, aiming to enhance the e-learning experience.

Jionghao Lin, Zifei Han, Danielle R. Thomas et al. · cmu

One-on-one tutoring is widely acknowledged as an effective instructional method, conditioned on qualified tutors. However, the high demand for qualified tutors remains a challenge, often necessitating the training of novice tutors (i.e., trainees) to ensure effective tutoring. Research suggests that providing timely explanatory feedback can facilitate the training process for trainees. However, it presents challenges due to the time-consuming nature of assessing trainee performance by human experts. Inspired by the recent advancements of large language models (LLMs), our study employed the GPT-4 model to build an explanatory feedback system. This system identifies trainees' responses in binary form (i.e., correct/incorrect) and automatically provides template-based feedback with responses appropriately rephrased by the GPT-4 model. We conducted our study on 410 responses from trainees across three training lessons: Giving Effective Praise, Reacting to Errors, and Determining What Students Know. Our findings indicate that: 1) using a few-shot approach, the GPT-4 model effectively identifies correct/incorrect trainees' responses from three training lessons with an average F1 score of 0.84 and an AUC score of 0.85; and 2) using the few-shot approach, the GPT-4 model adeptly rephrases incorrect trainees' responses into desired responses, achieving performance comparable to that of human experts.

Jionghao Lin, Eason Chen, Zeifei Han et al. · cmu

Automated explanatory feedback systems play a crucial role in facilitating learning for a large cohort of learners by offering feedback that incorporates explanations, significantly enhancing the learning process. However, delivering such explanatory feedback in real-time poses challenges, particularly when high classification accuracy for domain-specific, nuanced responses is essential. Our study leverages the capabilities of large language models, specifically Generative Pre-Trained Transformers (GPT), to explore a sequence labeling approach focused on identifying components of desired and less desired praise for providing explanatory feedback within a tutor training dataset. Our aim is to equip tutors with actionable, explanatory feedback during online training lessons. To investigate the potential of GPT models for providing the explanatory feedback, we employed two commonly-used approaches: prompting and fine-tuning. To quantify the quality of highlighted praise components identified by GPT models, we introduced a Modified Intersection over Union (M-IoU) score. Our findings demonstrate that: (1) the M-IoU score effectively correlates with human judgment in evaluating sequence quality; (2) using two-shot prompting on GPT-3.5 resulted in decent performance in recognizing effort-based (M-IoU of 0.46) and outcome-based praise (M-IoU of 0.68); and (3) our optimally fine-tuned GPT-3.5 model achieved M-IoU scores of 0.64 for effort-based praise and 0.84 for outcome-based praise, aligning with the satisfaction levels evaluated by human coders. Our results show promise for using GPT models to provide feedback that focuses on specific elements in their open-ended responses that are desirable or could use improvement.

Zifei FeiFei Han, Jionghao Lin, Ashish Gurung et al. · cmu

One-on-one tutoring is an effective instructional method for enhancing learning, yet its efficacy hinges on tutor competencies. Novice math tutors often prioritize content-specific guidance, neglecting aspects such as social-emotional learning. Social-emotional learning promotes equity and inclusion and nurturing relationships with students, which is crucial for holistic student development. Assessing the competencies of tutors accurately and efficiently can drive the development of tailored tutor training programs. However, evaluating novice tutor ability during real-time tutoring remains challenging as it typically requires experts-in-the-loop. To address this challenge, this preliminary study aims to harness Generative Pre-trained Transformers (GPT), such as GPT-3.5 and GPT-4 models, to automatically assess tutors' ability of using social-emotional tutoring strategies. Moreover, this study also reports on the financial dimensions and considerations of employing these models in real-time and at scale for automated assessment. The current study examined four prompting strategies: two basic Zero-shot prompt strategies, Tree of Thought prompt, and Retrieval-Augmented Generator (RAG) based prompt. The results indicate that the RAG prompt demonstrated more accurate performance (assessed by the level of hallucination and correctness in the generated assessment texts) and lower financial costs than the other strategies evaluated. These findings inform the development of personalized tutor training interventions to enhance the the educational effectiveness of tutored learning.

Eason Chen, Danyang Wang, Luyi Xu et al. · cmu

Large language models (LLMs) have the potential to enhance K-12 STEM education by improving both teaching and learning processes. While previous studies have shown promising results, there is still a lack of comprehensive understanding regarding how LLMs are effectively applied, specifically through prompt engineering-the process of designing prompts to generate desired outputs. To address this gap, our study investigates empirical research published between 2021 and 2024 that explores the use of LLMs combined with prompt engineering in K-12 STEM education. Following the PRISMA protocol, we screened 2,654 papers and selected 30 studies for analysis. Our review identifies the prompting strategies employed, the types of LLMs used, methods of evaluating effectiveness, and limitations in prior work. Results indicate that while simple and zero-shot prompting are commonly used, more advanced techniques like few-shot and chain-of-thought prompting have demonstrated positive outcomes for various educational tasks. GPT-series models are predominantly used, but smaller and fine-tuned models (e.g., Blender 7B) paired with effective prompt engineering outperform prompting larger models (e.g., GPT-3) in specific contexts. Evaluation methods vary significantly, with limited empirical validation in real-world settings.

Liang Zhang, Jionghao Lin, Conrad Borchers et al. · cmu

Intelligent Tutoring Systems (ITSs) have significantly enhanced adult literacy training, a key factor for societal participation, employment opportunities, and lifelong learning. Our study investigates the application of advanced AI models, including Large Language Models (LLMs) like GPT-4, for predicting learning performance in adult literacy programs in ITSs. This research is motivated by the potential of LLMs to predict learning performance based on its inherent reasoning and computational capabilities. By using reading comprehension datasets from the ITS, AutoTutor, we evaluate the predictive capabilities of GPT-4 versus traditional machine learning methods in predicting learning performance through five-fold cross-validation techniques. Our findings show that the GPT-4 presents the competitive predictive abilities with traditional machine learning methods such as Bayesian Knowledge Tracing, Performance Factor Analysis, Sparse Factor Analysis Lite (SPARFA-Lite), tensor factorization and eXtreme Gradient Boosting (XGBoost). While XGBoost (trained on local machine) outperforms GPT-4 in predictive accuracy, GPT-4-selected XGBoost and its subsequent tuning on the GPT-4 platform demonstrates superior performance compared to local machine execution. Moreover, our investigation into hyper-parameter tuning by GPT-4 versus grid-search suggests comparable performance, albeit with less stability in the automated approach, using XGBoost as the case study. Our study contributes to the field by highlighting the potential of integrating LLMs with traditional machine learning models to enhance predictive accuracy and personalize adult literacy education, setting a foundation for future research in applying LLMs within ITSs.

Sanjit Kakarla, Danielle Thomas, Jionghao Lin et al. · cmu

Research suggests that tutors should adopt a strategic approach when addressing math errors made by low-efficacy students. Rather than drawing direct attention to the error, tutors should guide the students to identify and correct their mistakes on their own. While tutor lessons have introduced this pedagogical skill, human evaluation of tutors applying this strategy is arduous and time-consuming. Large language models (LLMs) show promise in providing real-time assessment to tutors during their actual tutoring sessions, yet little is known regarding their accuracy in this context. In this study, we investigate the capacity of generative AI to evaluate real-life tutors' performance in responding to students making math errors. By analyzing 50 real-life tutoring dialogues, we find both GPT-3.5-Turbo and GPT-4 demonstrate proficiency in assessing the criteria related to reacting to students making errors. However, both models exhibit limitations in recognizing instances where the student made an error. Notably, GPT-4 tends to overidentify instances of students making errors, often attributing student uncertainty or inferring potential errors where human evaluators did not. Future work will focus on enhancing generalizability by assessing a larger dataset of dialogues and evaluating learning transfer. Specifically, we will analyze the performance of tutors in real-life scenarios when responding to students' math errors before and after lesson completion on this crucial tutoring skill.

Liang Zhang, Jionghao Lin, Conrad Borchers et al. · cmu

Learning performance data (e.g., quiz scores and attempts) is significant for understanding learner engagement and knowledge mastery level. However, the learning performance data collected from Intelligent Tutoring Systems (ITSs) often suffers from sparsity, impacting the accuracy of learner modeling and knowledge assessments. To address this, we introduce the 3DG framework (3-Dimensional tensor for Densification and Generation), a novel approach combining tensor factorization with advanced generative models, including Generative Adversarial Network (GAN) and Generative Pre-trained Transformer (GPT), for enhanced data imputation and augmentation. The framework operates by first representing the data as a three-dimensional tensor, capturing dimensions of learners, questions, and attempts. It then densifies the data through tensor factorization and augments it using Generative AI models, tailored to individual learning patterns identified via clustering. Applied to data from an AutoTutor lesson by the Center for the Study of Adult Literacy (CSAL), the 3DG framework effectively generated scalable, personalized simulations of learning performance. Comparative analysis revealed GAN's superior reliability over GPT-4 in this context, underscoring its potential in addressing data sparsity challenges in ITSs and contributing to the advancement of personalized educational technology.

Danielle R. Thomas, Conrad Borchers, Sanjit Kakarla et al. · cmu

The role of multiple-choice questions (MCQs) as effective learning tools has been debated in past research. While MCQs are widely used due to their ease in grading, open response questions are increasingly used for instruction, given advances in large language models (LLMs) for automated grading. This study evaluates MCQs effectiveness relative to open-response questions, both individually and in combination, on learning. These activities are embedded within six tutor lessons on advocacy. Using a posttest-only randomized control design, we compare the performance of 234 tutors (790 lesson completions) across three conditions: MCQ only, open response only, and a combination of both. We find no significant learning differences across conditions at posttest, but tutors in the MCQ condition took significantly less time to complete instruction. These findings suggest that MCQs are as effective, and more efficient, than open response tasks for learning when practice time is limited. To further enhance efficiency, we autograded open responses using GPT-4o and GPT-4-turbo. GPT models demonstrate proficiency for purposes of low-stakes assessment, though further research is needed for broader use. This study contributes a dataset of lesson log data, human annotation rubrics, and LLM prompts to promote transparency and reproducibility.

Danielle R. Thomas, Conrad Borchers, Sanjit Kakarla et al. · cmu

Equity is a core concern of learning analytics. However, applications that teach and assess equity skills, particularly at scale are lacking, often due to barriers in evaluating language. Advances in generative AI via large language models (LLMs) are being used in a wide range of applications, with this present work assessing its use in the equity domain. We evaluate tutor performance within an online lesson on enhancing tutors' skills when responding to students in potentially inequitable situations. We apply a mixed-method approach to analyze the performance of 81 undergraduate remote tutors. We find marginally significant learning gains with increases in tutors' self-reported confidence in their knowledge in responding to middle school students experiencing possible inequities from pretest to posttest. Both GPT-4o and GPT-4-turbo demonstrate proficiency in assessing tutors ability to predict and explain the best approach. Balancing performance, efficiency, and cost, we determine that few-shot learning using GPT-4o is the preferred model. This work makes available a dataset of lesson log data, tutor responses, rubrics for human annotation, and generative AI prompts. Future work involves leveling the difficulty among scenarios and enhancing LLM prompts for large-scale grading and assessment.

Conrad Borchers, Danielle R. Thomas, Jionghao Lin et al. · cmu

Large Language Models (LLMs) like GPT-4o can help automate text classification tasks at low cost and scale. However, there are major concerns about the validity and reliability of LLM outputs. By contrast, human coding is generally more reliable but expensive to procure at scale. In this study, we propose a hybrid solution to leverage the strengths of both. We combine human-coded data and synthetic LLM-produced data to fine-tune a classical machine learning classifier, distilling both into a smaller BERT model. We evaluate our method on a human-coded test set as a validity measure for LLM output quality. In three experiments, we systematically vary LLM-generated samples' size, variety, and consistency, informed by best practices in LLM tuning. Our findings indicate that augmenting datasets with synthetic samples improves classifier performance, with optimal results achieved at an 80% synthetic to 20% human-coded data ratio. Lower temperature settings of 0.3, corresponding to less variability in LLM generations, produced more stable improvements but also limited model learning from augmented samples. In contrast, higher temperature settings (0.7 and above) introduced greater variability in performance estimates and, at times, lower performance. Hence, LLMs may produce more uniform output that classifiers overfit to earlier or produce more diverse output that runs the risk of deteriorating model performance through information irrelevant to the prediction task. Filtering out inconsistent synthetic samples did not enhance performance. We conclude that integrating human and LLM-generated data to improve text classification models in assessment offers a scalable solution that leverages both the accuracy of human coding and the variety of LLM outputs.

Yujing Zhang, Xianghui Meng, Shihui Feng et al.

Generative AI (GenAI) is increasingly used in collaborative learning, yet its effects on how groups regulate collaboration remain unclear. Effective collaboration depends not only on what groups discuss, but on how they jointly manage goals, participation, strategy use, monitoring, and repair through co-regulation and socially shared regulation. We compared collaborative regulation between Human-AI and Human-Human groups in a parallel-group randomised experiment with 71 university students completing the same collaborative tasks with GenAI either available or unavailable. Focusing on human discourse, we used statistical analyses to examine differences in the distribution of collaborative regulation across regulatory modes, regulatory processes, and participatory focuses. Results showed that GenAI availability shifted regulation away from predominantly socially shared forms towards more hybrid co-regulatory forms, with selective increases in directive, obstacle-oriented, and affective regulatory processes. Participatory-focus distributions, however, were broadly similar across conditions. These findings suggest that GenAI reshapes the distribution of regulatory responsibility in collaboration and offer implications for the human-centred design of AI-supported collaborative learning.

Eason Chen, Xinyi Tang, Yvonne Zhao et al.

We conducted a between-subjects experiment (N=92) comparing three conditions in a calculus learning environment: no self-explanation (control), menu-based self-explanation, and open-ended self-explanation with LLM-generated feedback. All conditions showed positive learning gains within a fixed 60-minute practice session, with no significant between-condition differences in post-test performance. On transfer questions, the open-ended condition produced significantly higher-quality explanations than control on "Not Enough Information" (NEI) problems ($β$=+11.9 percentage points, $p$=.030), though the corresponding NEI multiple-choice accuracy advantage was not significant ($p$=.183). Moreover, across all post-test open-ended explanations, the open-ended condition showed a marginally significant advantage ($β$=+7.3%, $p$=.057). These findings suggest that LLM-supported open-ended self-explanation can improve explanation quality on NEI transfer problems, with weaker evidence across broader transfer explanation measures. Notably, these effects emerged even though learners in the open-ended condition completed substantially fewer practice problems within the same practice time.

Danielle R. Thomas, Conrad Borchers, Jionghao Lin et al. · cmu

Tutoring improves student achievement, but identifying and studying what tutoring actions are most associated with student learning at scale based on audio transcriptions is an open research problem. This present study investigates the feasibility and scalability of using generative AI to identify and evaluate specific tutor moves in real-life math tutoring. We analyze 50 randomly selected transcripts of college-student remote tutors assisting middle school students in mathematics. Using GPT-4, GPT-4o, GPT-4-turbo, Gemini-1.5-pro, and LearnLM, we assess tutors' application of two tutor skills: delivering effective praise and responding to student math errors. All models reliably detected relevant situations, for example, tutors providing praise to students (94-98% accuracy) and a student making a math error (82-88% accuracy) and effectively evaluated the tutors' adherence to tutoring best practices, aligning closely with human judgments (83-89% and 73-77%, respectively). We propose a cost-effective prompting strategy and discuss practical implications for using large language models to support scalable assessment in authentic settings. This work further contributes LLM prompts to support reproducibility and research in AI-supported learning.

Jueqing Lu, Yuanyuan Qi, Xiaohao Yang et al.

The performance of Visio-Language Transformers drops sharply when an input modality (e.g., image) is missing, because the model is forced to make predictions using incomplete information. Existing missing-aware prompt methods help reduce this degradation, but they still rely on conventional prediction heads (e.g., a Fully-Connected layer) that compute class scores in the same way regardless of which modality is present or absent. We introduce Decoupled Prototype Learning (DPL), a new prediction head architecture that explicitly adjusts its decision process to the observed input modalities. For each class, DPL selects a set of prototypes specific to the current missing-modality cases (image-missing, text-missing, or mixed-missing). Each prototype is then decomposed into image-specific and text-specific components, enabling the head to make decisions that depend on the information actually present. This adaptive design allows DPL to handle inputs with missing modalities more effectively while remaining fully compatible with existing prompt-based frameworks. Extensive experiments on MM-IMDb, UPMC Food-101, and Hateful Memes demonstrate that DPL outperforms state-of-the-art approaches across all widely used multimodal imag-text datasets and various missing cases.

Eason Chen, Sophia Judicke, Kayla Beigh et al.

We evaluate GPTutor, an LLM-powered tutoring system for an undergraduate discrete mathematics course. It integrates two LLM-supported tools: a structured proof-review tool that provides embedded feedback on students' written proof attempts, and a chatbot for math questions. In a staggered-access study with 148 students, earlier access was associated with higher homework performance during the interval when only the experimental group could use the system, while we did not observe this performance increase transfer to exam scores. Usage logs show that students with lower self-efficacy and prior exam performance used both components more frequently. Session-level behavioral labels, produced by human coding and scaled using an automated classifier, characterize how students engaged with the chatbot (e.g., answer-seeking or help-seeking). In models controlling for prior performance and self-efficacy, higher chatbot usage and answer-seeking behavior were negatively associated with subsequent midterm performance, whereas proof-review usage showed no detectable independent association. Together, the findings suggest that chatbot-based support alone may not reliably support transfer to independent assessment of math proof-learning outcomes, whereas work-anchored, structured feedback appears less associated with reduced learning.

Eason Chen, Chuangji Li, Shizhuo Li et al. · cmu

Technology-enhanced learning environments often help students retrieve relevant learning content for questions arising during self-paced study. Large language models (LLMs) have emerged as novel aids for information retrieval during learning. While LLMs are effective for general-purpose question-answering, they typically lack alignment with the domain knowledge of specific course materials such as textbooks and slides. We investigate Retrieval-Augmented Generation (RAG) and GraphRAG, a knowledge graph-enhanced RAG approach, for page-level question answering in an undergraduate mathematics textbook. While RAG has been effective for retrieving discrete, contextually relevant passages, GraphRAG may excel in modeling interconnected concepts and hierarchical knowledge structures. We curate a dataset of 477 question-answer pairs, each tied to a distinct textbook page. We then compare the standard embedding-based RAG methods to GraphRAG for evaluating both retrieval accuracy-whether the correct page is retrieved-and generated answer quality via F1 scores. Our findings show that embedding-based RAG achieves higher retrieval accuracy and better F1 scores compared to GraphRAG, which tends to retrieve excessive and sometimes irrelevant content due to its entity-based structure. We also explored re-ranking the retrieved pages with LLM and observed mixed results, including performance drop and hallucinations when dealing with larger context windows. Overall, this study highlights both the promises and challenges of page-level retrieval systems in educational contexts, emphasizing the need for more refined retrieval methods to build reliable AI tutoring solutions in providing reference page numbers.

Jionghao Lin, Jiarui Rao, Yiyang Zhao et al. · cmu

We explore the automatic generation of interactive, scenario-based lessons designed to train novice human tutors who teach middle school mathematics online. Employing prompt engineering through a Retrieval-Augmented Generation approach with GPT-4o, we developed a system capable of creating structured tutor training lessons. Our study generated lessons in English for three key topics: Encouraging Students' Independence, Encouraging Help-Seeking Behavior, and Turning on Cameras, using a task decomposition prompting strategy that breaks lesson generation into sub-tasks. The generated lessons were evaluated by two human evaluators, who provided both quantitative and qualitative evaluations using a comprehensive rubric informed by lesson design research. Results demonstrate that the task decomposition strategy led to higher-rated lessons compared to single-step generation. Human evaluators identified several strengths in the LLM-generated lessons, including well-structured content and time-saving potential, while also noting limitations such as generic feedback and a lack of clarity in some instructional sections. These findings underscore the potential of hybrid human-AI approaches for generating effective lessons in tutor training.

Jingyang Peng, Wenyuan Shen, Jiarui Rao et al.

Recent advances in Generative Artificial Intelligence (GenAI) have transformed educational content creation, particularly in developing tutor training materials. However, biases embedded in AI-generated content--such as gender, racial, or national stereotypes--raise significant ethical and educational concerns. Despite the growing use of GenAI, systematic methods for detecting and evaluating such biases in educational materials remain limited. This study proposes an automated bias assessment approach that integrates the Contextualized Embedding Association Test with a prompt-engineered word extraction method within a Retrieval-Augmented Generation framework. We applied this method to AI-generated texts used in tutor training lessons. Results show a high alignment between the automated and manually curated word sets, with a Pearson correlation coefficient of r = 0.993, indicating reliable and consistent bias assessment. Our method reduces human subjectivity and enhances fairness, scalability, and reproducibility in auditing GenAI-produced educational content.

Liang Zhang, Xiaoming Zhai, Jionghao Lin et al.

Large Language Model (LLM) agents are increasingly utilized in AI-aided education to support tutoring and learning. Effective communication strategies among LLM agents improve collaborative problem-solving efficiency and facilitate cost-effective adoption in education. However, little research has systematically evaluated the impact of different communication strategies on agents' problem-solving. Our study examines four communication modes, \textit{teacher-student interaction}, \textit{peer-to-peer collaboration}, \textit{reciprocal peer teaching}, and \textit{critical debate}, in a dual-agent, chat-based mathematical problem-solving environment using the OpenAI GPT-4o model. Evaluated on the MATH dataset, our results show that dual-agent setups outperform single agents, with \textit{peer-to-peer collaboration} achieving the highest accuracy. Dialogue acts like statements, acknowledgment, and hints play a key role in collaborative problem-solving. While multi-agent frameworks enhance computational tasks, effective communication strategies are essential for tackling complex problems in AI education.

Megan Gu, Chloe Qianhui Zhao, Claire Liu et al. · cmu

Our study introduces an automated system leveraging large language models (LLMs) to assess the effectiveness of five key tutoring strategies: 1. giving effective praise, 2. reacting to errors, 3. determining what students know, 4. helping students manage inequity, and 5. responding to negative self-talk. Using a public dataset from the Teacher-Student Chatroom Corpus, our system classifies each tutoring strategy as either being employed as desired or undesired. Our study utilizes GPT-3.5 with few-shot prompting to assess the use of these strategies and analyze tutoring dialogues. The results show that for the five tutoring strategies, True Negative Rates (TNR) range from 0.655 to 0.738, and Recall ranges from 0.327 to 0.432, indicating that the model is effective at excluding incorrect classifications but struggles to consistently identify the correct strategy. The strategy \textit{helping students manage inequity} showed the highest performance with a TNR of 0.738 and Recall of 0.432. The study highlights the potential of LLMs in tutoring strategy analysis and outlines directions for future improvements, including incorporating more advanced models for more nuanced feedback.

Liang Zhang, Jionghao Lin, John Sabatini et al.

Learner performance data collected by Intelligent Tutoring Systems (ITSs), such as responses to questions, is essential for modeling and predicting learners' knowledge states. However, missing responses due to skips or incomplete attempts create data sparsity, challenging accurate assessment and personalized instruction. To address this, we propose a generative imputation approach using Generative Adversarial Imputation Networks (GAIN). Our method features a three-dimensional (3D) framework (learners, questions, and attempts), flexibly accommodating various sparsity levels. Enhanced by convolutional neural networks and optimized with a least squares loss function, the GAIN-based method aligns input and output dimensions to question-attempt matrices along the learners' dimension. Extensive experiments using datasets from AutoTutor Adult Reading Comprehension (ARC), ASSISTments, and MATHia demonstrate that our approach significantly outperforms tensor factorization and alternative GAN methods in imputation accuracy across different attempt scenarios. Bayesian Knowledge Tracing (BKT) further validates the effectiveness of the imputed data by estimating learning parameters: initial knowledge (P(L0)), learning rate (P(T)), guess rate (P(G)), and slip rate (P(S)). Results indicate the imputed data enhances model fit and closely mirrors original distributions, capturing underlying learning behaviors reliably. Kullback-Leibler (KL) divergence assessments confirm minimal divergence, showing the imputed data preserves essential learning characteristics effectively. These findings underscore GAIN's capability as a robust imputation tool in ITSs, alleviating data sparsity and supporting adaptive, individualized instruction, ultimately leading to more precise and responsive learner assessments and improved educational outcomes.

Liang Zhang, Jionghao Lin, Ziyi Kuang et al.

Dialogue-based Intelligent Tutoring Systems (ITSs) have significantly advanced adaptive and personalized learning by automating sophisticated human tutoring strategies within interactive dialogues. However, replicating the nuanced patterns of expert human communication remains a challenge in Natural Language Processing (NLP). Recent advancements in NLP, particularly Large Language Models (LLMs) such as OpenAI's GPT-4, offer promising solutions by providing human-like and context-aware responses based on extensive pre-trained knowledge. Motivated by the effectiveness of LLMs in various educational tasks (e.g., content creation and summarization, problem-solving, and automated feedback provision), our study introduces the Socratic Playground for Learning (SPL), a dialogue-based ITS powered by the GPT-4 model, which employs the Socratic teaching method to foster critical thinking among learners. Through extensive prompt engineering, SPL can generate specific learning scenarios and facilitates efficient multi-turn tutoring dialogues. The SPL system aims to enhance personalized and adaptive learning experiences tailored to individual needs, specifically focusing on improving critical thinking skills. Our pilot experimental results from essay writing tasks demonstrate SPL has the potential to improve tutoring interactions and further enhance dialogue-based ITS functionalities. Our study, exemplified by SPL, demonstrates how LLMs enhance dialogue-based ITSs and expand the accessibility and efficacy of educational technologies.

Jionghao Lin, Yiren Liu

Recommendation system could help the companies to persuade users to visit or consume at a particular place, which was based on many traditional methods such as the set of collaborative filtering algorithms. Most research discusses the model design or feature engineering methods to minimize the root mean square error (RMSE) of rating prediction, but lacks exploring the ways to generate the reasons for recommendations. This paper proposed an integrated neural network based model which integrates rating scores prediction and explainable words generation. Based on the experimental results, this model presented lower RMSE compared with traditional methods, and generate the explanation of recommendation to convince customers to visit the recommended place.