Adian Liusie

Mengjie Qian, Rao Ma, Adian Liusie et al. · cambridge

Multimodal Video Search by Examples (MVSE) investigates using video clips as the query term for information retrieval, rather than the more traditional text query. This enables far richer search modalities such as images, speaker, content, topic, and emotion. A key element for this process is highly rapid and flexible search to support large archives, which in MVSE is facilitated by representing video attributes with embeddings. This work aims to compensate for any performance loss from this rapid archive search by examining reranking approaches. In particular, zero-shot reranking methods using large language models (LLMs) are investigated as these are applicable to any video archive audio content. Performance is evaluated for topic-based retrieval on a publicly available video archive, the BBC Rewind corpus. Results demonstrate that reranking significantly improves retrieval ranking without requiring any task-specific in-domain training data. Furthermore, three sources of information (ASR transcriptions, automatic summaries and synopses) as input for LLM reranking were compared. To gain a deeper understanding and further insights into the performance differences and limitations of these text sources, we employ a fact-checking approach to analyse the information consistency among them.

Robert Irvine, Douglas Boubert, Vyas Raina et al. · cambridge

The emergence of pretrained large language models has led to the deployment of a range of social chatbots for chitchat. Although these chatbots demonstrate language ability and fluency, they are not guaranteed to be engaging and can struggle to retain users. This work investigates the development of social chatbots that prioritize user engagement to enhance retention, specifically examining the use of human feedback to efficiently develop highly engaging chatbots. The proposed approach uses automatic pseudo-labels collected from user interactions to train a reward model that can be used to reject low-scoring sample responses generated by the chatbot model at inference time. Intuitive evaluation metrics, such as mean conversation length (MCL), are introduced as proxies to measure the level of engagement of deployed chatbots. A/B testing on groups of 10,000 new daily chatbot users on the Chai Research platform shows that this approach increases the MCL by up to 70%, which translates to a more than 30% increase in user retention for a GPT-J 6B model. Future work aims to use the reward model to realise a data fly-wheel, where the latest user conversations can be used to alternately fine-tune the language model and the reward model.

Adian Liusie, Vatsal Raina, Mark Gales

Recently it has been shown that without any access to the contextual passage, multiple choice reading comprehension (MCRC) systems are able to answer questions significantly better than random on average. These systems use their accumulated "world knowledge" to directly answer questions, rather than using information from the passage. This paper examines the possibility of exploiting this observation as a tool for test designers to ensure that the use of "world knowledge" is acceptable for a particular set of questions. We propose information-theory based metrics that enable the level of "world knowledge" exploited by systems to be assessed. Two metrics are described: the expected number of options, which measures whether a passage-free system can identify the answer a question using world knowledge; and the contextual mutual information, which measures the importance of context for a given question. We demonstrate that questions with low expected number of options, and hence answerable by the shortcut system, are often similarly answerable by humans without context. This highlights that the general knowledge 'shortcuts' could be equally used by exam candidates, and that our proposed metrics may be helpful for future test designers to monitor the quality of questions.

Adian Liusie, Vatsal Raina, Andrew Mullooly et al.

Multiple choice exams are widely used to assess candidates across a diverse range of domains and tasks. To moderate question quality, newly proposed questions often pass through pre-test evaluation stages before being deployed into real-world exams. Currently, this evaluation process is manually intensive, which can lead to time lags in the question development cycle. Streamlining this process via automation can significantly enhance efficiency, however, there's a current lack of datasets with adequate pre-test analysis information. In this paper we analyse a subset of the public Cambridge Multiple-Choice Questions Reading Database released by Cambridge University Press & Assessment; a multiple-choice comprehension dataset of questions at different target levels, with corresponding candidate selection distributions. We introduce the task of candidate distribution matching, propose several evaluation metrics for the task, and demonstrate that automatic systems trained on RACE++ can be leveraged as baselines for our task. We further demonstrate that these automatic systems can be used for practical pre-test evaluation tasks such as detecting underperforming distractors, where our detection systems can automatically identify poor distractors that few candidates select.

Vatsal Raina, Adian Liusie, Mark Gales

Multiple-choice reading and listening comprehension tests are an important part of language assessment. Content creators for standard educational tests need to carefully curate questions that assess the comprehension abilities of candidates taking the tests. However, recent work has shown that a large number of questions in general multiple-choice reading comprehension datasets can be answered without comprehension, by leveraging world knowledge instead. This work investigates how much of a contextual passage needs to be read in multiple-choice reading based on conversation transcriptions and listening comprehension tests to be able to work out the correct answer. We find that automated reading comprehension systems can perform significantly better than random with partial or even no access to the context passage. These findings offer an approach for content creators to automatically capture the trade-off between comprehension and world knowledge required for their proposed questions.

Vatsal Raina, Adian Liusie, Mark Gales

Multiple-choice tests are a common approach for assessing candidates' comprehension skills. Standard multiple-choice reading comprehension exams require candidates to select the correct answer option from a discrete set based on a question in relation to a contextual passage. For appropriate assessment, the distractor answer options must by definition be incorrect but plausible and diverse. However, generating good quality distractors satisfying these criteria is a challenging task for content creators. We propose automated assessment metrics for the quality of distractors in multiple-choice reading comprehension tests. Specifically, we define quality in terms of the incorrectness, plausibility and diversity of the distractor options. We assess incorrectness using the classification ability of a binary multiple-choice reading comprehension system. Plausibility is assessed by considering the distractor confidence - the probability mass associated with the distractor options for a standard multi-class multiple-choice reading comprehension system. Diversity is assessed by pairwise comparison of an embedding-based equivalence metric between the distractors of a question. To further validate the plausibility metric we compare against candidate distributions over multiple-choice questions and agreement with a ChatGPT model's interpretation of distractor plausibility and diversity.

Vatsal Raina, Adian Liusie, Mark Gales

Automated assessment in natural language generation is a challenging task. Instruction-tuned large language models (LLMs) have shown promise in reference-free evaluation, particularly through comparative assessment. However, the quadratic computational complexity of pairwise comparisons limits its scalability. To address this, efficient comparative assessment has been explored by applying comparative strategies on zero-shot LLM probabilities. We propose a framework for finetuning LLMs for comparative assessment to align the model's output with the target distribution of comparative probabilities. By training on soft probabilities, our approach improves state-of-the-art performance while maintaining high performance with an efficient subset of comparisons.

Vyas Raina, Adian Liusie, Mark Gales

Large Language Models (LLMs) are powerful zero-shot assessors used in real-world situations such as assessing written exams and benchmarking systems. Despite these critical applications, no existing work has analyzed the vulnerability of judge-LLMs to adversarial manipulation. This work presents the first study on the adversarial robustness of assessment LLMs, where we demonstrate that short universal adversarial phrases can be concatenated to deceive judge LLMs to predict inflated scores. Since adversaries may not know or have access to the judge-LLMs, we propose a simple surrogate attack where a surrogate model is first attacked, and the learned attack phrase then transferred to unknown judge-LLMs. We propose a practical algorithm to determine the short universal attack phrases and demonstrate that when transferred to unseen models, scores can be drastically inflated such that irrespective of the assessed text, maximum scores are predicted. It is found that judge-LLMs are significantly more susceptible to these adversarial attacks when used for absolute scoring, as opposed to comparative assessment. Our findings raise concerns on the reliability of LLM-as-a-judge methods, and emphasize the importance of addressing vulnerabilities in LLM assessment methods before deployment in high-stakes real-world scenarios.

Xiaoding Lu, Zongyi Liu, Adian Liusie et al.

In conversational AI research, there's a noticeable trend towards developing models with a larger number of parameters, exemplified by models like ChatGPT. While these expansive models tend to generate increasingly better chat responses, they demand significant computational resources and memory. This study explores a pertinent question: Can a combination of smaller models collaboratively achieve comparable or enhanced performance relative to a singular large model? We introduce an approach termed "blending", a straightforward yet effective method of integrating multiple chat AIs. Our empirical evidence suggests that when specific smaller models are synergistically blended, they can potentially outperform or match the capabilities of much larger counterparts. For instance, integrating just three models of moderate size (6B/13B paramaeters) can rival or even surpass the performance metrics of a substantially larger model like ChatGPT (175B+ paramaters). This hypothesis is rigorously tested using A/B testing methodologies with a large user base on the Chai research platform over a span of thirty days. The findings underscore the potential of the "blending" strategy as a viable approach for enhancing chat AI efficacy without a corresponding surge in computational demands.

Piotr Molenda, Adian Liusie, Mark J. F. Gales

Watermarking generative-AI systems, such as LLMs, has gained considerable interest, driven by their enhanced capabilities across a wide range of tasks. Although current approaches have demonstrated that small, context-dependent shifts in the word distributions can be used to apply and detect watermarks, there has been little work in analyzing the impact that these perturbations have on the quality of generated texts. Balancing high detectability with minimal performance degradation is crucial in terms of selecting the appropriate watermarking setting; therefore this paper proposes a simple analysis framework where comparative assessment, a flexible NLG evaluation framework, is used to assess the quality degradation caused by a particular watermark setting. We demonstrate that our framework provides easy visualization of the quality-detection trade-off of watermark settings, enabling a simple solution to find an LLM watermark operating point that provides a well-balanced performance. This approach is applied to two different summarization systems and a translation system, enabling cross-model analysis for a task, and cross-task analysis.

Eric He, Akash Gupta, Adian Liusie et al.

Text--image retrieval is necessary for applications such as product recommendation. Embedding-based approaches like CLIP enable efficient large-scale retrieval via vector similarity search, but they are primarily trained on literal caption-like text--image pairs and often fail to capture abstract or persona-driven attributes common in product recommendation applications (e.g., ``a gift for a mother who loves gardening''). In contrast, state-of-the-art vision--language models (vLLMs) can align text with images in a flexible manner, but their limited context window prevents them from directly handling retrieval over large catalogs. We propose a framework that distills the preference rankings of a powerful vLLM into an embedding-based system, transferring its nuanced alignment abilities while maintaining the inference-time scalability of an embedding-based approach. Experiments on persona-driven product recommendation tasks demonstrate that our method significantly outperforms existing embedding-based baselines, providing an efficient solution for personalized text--image retrieval.