Yuqiang Xie

Wei Peng, Yue Hu, Luxi Xing et al.

Emotional support conversation aims at reducing the emotional distress of the help-seeker, which is a new and challenging task. It requires the system to explore the cause of help-seeker's emotional distress and understand their psychological intention to provide supportive responses. However, existing methods mainly focus on the sequential contextual information, ignoring the hierarchical relationships with the global cause and local psychological intention behind conversations, thus leads to a weak ability of emotional support. In this paper, we propose a Global-to-Local Hierarchical Graph Network to capture the multi-source information (global cause, local intentions and dialog history) and model hierarchical relationships between them, which consists of a multi-source encoder, a hierarchical graph reasoner, and a global-guide decoder. Furthermore, a novel training objective is designed to monitor semantic information of the global cause. Experimental results on the emotional support conversation dataset, ESConv, confirm that the proposed GLHG has achieved the state-of-the-art performance on the automatic and human evaluations. The code will be released in here \footnote{\small{~https://github.com/pengwei-iie/GLHG}}.

Wei Peng, Ziyuan Qin, Yue Hu et al.

Emotional Support Conversation (ESConv) aims to reduce help-seekers'emotional distress with the supportive strategy and response. It is essential for the supporter to select an appropriate strategy with the feedback of the help-seeker (e.g., emotion change during dialog turns, etc) in ESConv. However, previous methods mainly focus on the dialog history to select the strategy and ignore the help-seeker's feedback, leading to the wrong and user-irrelevant strategy prediction. In addition, these approaches only model the context-to-strategy flow and pay less attention to the strategy-to-context flow that can focus on the strategy-related context for generating the strategy-constrain response. In this paper, we propose a Feedback-Aware Double COntrolling Network (FADO) to make a strategy schedule and generate the supportive response. The core module in FADO consists of a dual-level feedback strategy selector and a double control reader. Specifically, the dual-level feedback strategy selector leverages the turn-level and conversation-level feedback to encourage or penalize strategies. The double control reader constructs the novel strategy-to-context flow for generating the strategy-constrain response. Furthermore, a strategy dictionary is designed to enrich the semantic information of the strategy and improve the quality of strategy-constrain response. Experimental results on ESConv show that the proposed FADO has achieved the state-of-the-art performance in terms of both strategy selection and response generation. Our code is available at https://github.com/Thedatababbler/FADO.

Guanqun Bi, Lei Shen, Yanan Cao et al.

Empathy is a crucial factor in open-domain conversations, which naturally shows one's caring and understanding to others. Though several methods have been proposed to generate empathetic responses, existing works often lead to monotonous empathy that refers to generic and safe expressions. In this paper, we propose to use explicit control to guide the empathy expression and design a framework DiffusEmp based on conditional diffusion language model to unify the utilization of dialogue context and attribute-oriented control signals. Specifically, communication mechanism, intent, and semantic frame are imported as multi-grained signals that control the empathy realization from coarse to fine levels. We then design a specific masking strategy to reflect the relationship between multi-grained signals and response tokens, and integrate it into the diffusion model to influence the generative process. Experimental results on a benchmark dataset EmpatheticDialogue show that our framework outperforms competitive baselines in terms of controllability, informativeness, and diversity without the loss of context-relatedness.

Yuqiang Xie, Yue Hu, Wei Peng et al.

Motivations, emotions, and actions are inter-related essential factors in human activities. While motivations and emotions have long been considered at the core of exploring how people take actions in human activities, there has been relatively little research supporting analyzing the relationship between human mental states and actions. We present the first study that investigates the viability of modeling motivations, emotions, and actions in language-based human activities, named COMMA (Cognitive Framework of Human Activities). Guided by COMMA, we define three natural language processing tasks (emotion understanding, motivation understanding and conditioned action generation), and build a challenging dataset Hail through automatically extracting samples from Story Commonsense. Experimental results on NLP applications prove the effectiveness of modeling the relationship. Furthermore, our models inspired by COMMA can better reveal the essential relationship among motivations, emotions and actions than existing methods.

Yuqiang Xie, Yue Hu, Yunpeng Li et al.

Controllable story generation is a challenging task in the field of NLP, which has attracted increasing research interest in recent years. However, most existing works generate a whole story conditioned on the appointed keywords or emotions, ignoring the psychological changes of the protagonist. Inspired by psychology theories, we introduce global psychological state chains, which include the needs and emotions of the protagonists, to help a story generation system create more controllable and well-planned stories. In this paper, we propose a Psychology-guIded Controllable Story Generation System (PICS) to generate stories that adhere to the given leading context and desired psychological state chains for the protagonist. Specifically, psychological state trackers are employed to memorize the protagonist's local psychological states to capture their inner temporal relationships. In addition, psychological state planners are adopted to gain the protagonist's global psychological states for story planning. Eventually, a psychology controller is designed to integrate the local and global psychological states into the story context representation for composing psychology-guided stories. Automatic and manual evaluations demonstrate that PICS outperforms baselines, and each part of PICS shows effectiveness for writing stories with more consistent psychological changes.

Wei Peng, Yue Hu, Luxi Xing et al.

Persuasive strategy recognition task requires the system to recognize the adopted strategy of the persuader according to the conversation. However, previous methods mainly focus on the contextual information, little is known about incorporating the psychological feedback, i.e. emotion of the persuadee, to predict the strategy. In this paper, we propose a Cross-channel Feedback memOry Network (CFO-Net) to leverage the emotional feedback to iteratively measure the potential benefits of strategies and incorporate them into the contextual-aware dialogue information. Specifically, CFO-Net designs a feedback memory module, including strategy pool and feedback pool, to obtain emotion-aware strategy representation. The strategy pool aims to store historical strategies and the feedback pool is to obtain updated strategy weight based on feedback emotional information. Furthermore, a cross-channel fusion predictor is developed to make a mutual interaction between the emotion-aware strategy representation and the contextual-aware dialogue information for strategy recognition. Experimental results on \textsc{PersuasionForGood} confirm that the proposed model CFO-Net is effective to improve the performance on M-F1 from 61.74 to 65.41.

Wei Peng, Yue Hu, Yuqiang Xie et al.

Intention, emotion and action are important psychological factors in human activities, which play an important role in the interaction between individuals. How to model the interaction process between individuals by analyzing the relationship of their intentions, emotions, and actions at the cognitive level is challenging. In this paper, we propose a novel cognitive framework of individual interaction. The core of the framework is that individuals achieve interaction through external action driven by their inner intention. Based on this idea, the interactions between individuals can be constructed by establishing relationships between the intention, emotion and action. Furthermore, we conduct analysis on the interaction between individuals and give a reasonable explanation for the predicting results. To verify the effectiveness of the framework, we reconstruct a dataset and propose three tasks as well as the corresponding baseline models, including action abduction, emotion prediction and action generation. The novel framework shows an interesting perspective on mimicking the mental state of human beings in cognitive science.

Lanxue Zhang, Yuqiang Xie, Fang Fang et al.

Large Language Models demonstrate strong reasoning capabilities, which can be effectively compressed into smaller models. However, existing datasets and fine-tuning approaches still face challenges that lead to catastrophic forgetting, particularly for models smaller than 8B. First, most datasets typically ignore the relationship between training data knowledge and the model's inherent abilities, making it difficult to preserve prior knowledge. Second, conventional training objectives often fail to constrain inherent knowledge preservation, which can result in forgetting of previously learned skills. To address these issues, we propose a comprehensive solution that alleviates catastrophic forgetting from both the data and fine-tuning approach perspectives. On the data side, we construct a dataset of 5K instances that covers multiple reasoning tasks and incorporates metacognitive knowledge, making it more tolerant and effective for distillation into smaller models. We annotate the metacognitive knowledge required to solve each question and filter the data based on task knowledge and the model's inherent skills. On the training side, we introduce GDPO (Group Direction Preference Optimization), which is better suited for resource-limited scenarios and can efficiently approximate the performance of GRPO. Guided by the large model and by implicitly constraining the optimization path through a reference model, GDPO enables more effective knowledge transfer from the large model and constrains excessive parameter drift. Extensive experiments demonstrate that our approach significantly alleviates catastrophic forgetting and improves reasoning performance on smaller models.

Guanqun Bi, Lei Shen, Yuqiang Xie et al.

The rapid advancement of large language models has revolutionized various applications but also raised crucial concerns about their potential to perpetuate biases and unfairness when deployed in social media contexts. Evaluating LLMs' potential biases and fairness has become crucial, as existing methods rely on limited prompts focusing on just a few groups, lacking a comprehensive categorical perspective. In this paper, we propose evaluating LLM biases from a group fairness lens using a novel hierarchical schema characterizing diverse social groups. Specifically, we construct a dataset, GFair, encapsulating target-attribute combinations across multiple dimensions. In addition, we introduce statement organization, a new open-ended text generation task, to uncover complex biases in LLMs. Extensive evaluations of popular LLMs reveal inherent safety concerns. To mitigate the biases of LLM from a group fairness perspective, we pioneer a novel chain-of-thought method GF-Think to mitigate biases of LLMs from a group fairness perspective. Experimental results demonstrate its efficacy in mitigating bias in LLMs to achieve fairness.

Yuqiang Xie, Yue Hu, Luxi Xing et al.

Story Ending Generation (SEG) is a challenging task in natural language generation. Recently, methods based on Pre-trained Language Models (PLM) have achieved great prosperity, which can produce fluent and coherent story endings. However, the pre-training objective of PLM-based methods is unable to model the consistency between story context and ending. The goal of this paper is to adopt contrastive learning to generate endings more consistent with story context, while there are two main challenges in contrastive learning of SEG. First is the negative sampling of wrong endings inconsistent with story contexts. The second challenge is the adaptation of contrastive learning for SEG. To address these two issues, we propose a novel Contrastive Learning framework for Story Ending Generation (CLSEG), which has two steps: multi-aspect sampling and story-specific contrastive learning. Particularly, for the first issue, we utilize novel multi-aspect sampling mechanisms to obtain wrong endings considering the consistency of order, causality, and sentiment. To solve the second issue, we well-design a story-specific contrastive training strategy that is adapted for SEG. Experiments show that CLSEG outperforms baselines and can produce story endings with stronger consistency and rationality.

Wei Peng, Yue Hu, Luxi Xing et al.

Intention, emotion and action are important elements in human activities. Modeling the interaction process between individuals by analyzing the relationships between these elements is a challenging task. However, previous work mainly focused on modeling intention and emotion independently, and neglected of exploring the mutual relationships between intention and emotion. In this paper, we propose a RelAtion Interaction Network (RAIN), consisting of Intention Relation Module and Emotion Relation Module, to jointly model mutual relationships and explicitly integrate historical intention information. The experiments on the dataset show that our model can take full advantage of the intention, emotion and action between individuals and achieve a remarkable improvement over BERT-style baselines. Qualitative analysis verifies the importance of the mutual interaction between the intention and emotion.

Yajing Sun, Yue Hu, Luxi Xing et al.

End-to-End intelligent neural dialogue systems suffer from the problems of generating inconsistent and repetitive responses. Existing dialogue models pay attention to unilaterally incorporating personal knowledge into the dialog while ignoring the fact that incorporating the personality-related conversation information into personal knowledge taken as the bilateral information flow boosts the quality of the subsequent conversation. Besides, it is indispensable to control personal knowledge utilization over the conversation level. In this paper, we propose a conversation-adaption multi-view persona aware response generation model that aims at enhancing conversation consistency and alleviating the repetition from two folds. First, we consider conversation consistency from multiple views. From the view of the persona profile, we design a novel interaction module that not only iteratively incorporates personalized knowledge into each turn conversation but also captures the personality-related information from conversation to enhance personalized knowledge semantic representation. From the view of speaking style, we introduce the speaking style vector and feed it into the decoder to keep the speaking style consistency. To avoid conversation repetition, we devise a coverage mechanism to keep track of the activation of personal knowledge utilization. Experiments on both automatic and human evaluation verify the superiority of our model over previous models.

Luxi Xing, Yue Hu, Jing Yu et al.

It is prevalent to utilize external knowledge to help machine answer questions that need background commonsense, which faces a problem that unlimited knowledge will transmit noisy and misleading information. Towards the issue of introducing related knowledge, we propose a semantic-driven knowledge-aware QA framework, which controls the knowledge injection in a coarse-to-careful fashion. We devise a tailoring strategy to filter extracted knowledge under monitoring of the coarse semantic of question on the knowledge extraction stage. And we develop a semantic-aware knowledge fetching module that engages structural knowledge information and fuses proper knowledge according to the careful semantic of questions in a hierarchical way. Experiments demonstrate that the proposed approach promotes the performance on the CommonsenseQA dataset comparing with strong baselines.

Wei Peng, Yue Hu, Jing Yu et al.

Question answering systems usually use keyword searches to retrieve potential passages related to a question, and then extract the answer from passages with the machine reading comprehension methods. However, many questions tend to be unanswerable in the real world. In this case, it is significant and challenging how the model determines when no answer is supported by the passage and abstains from answering. Most of the existing systems design a simple classifier to determine answerability implicitly without explicitly modeling mutual interaction and relation between the question and passage, leading to the poor performance for determining the unanswerable questions. To tackle this problem, we propose a Multi-Step Co-Interactive Relation Network (MCR-Net) to explicitly model the mutual interaction and locate key clues from coarse to fine by introducing a co-interactive relation module. The co-interactive relation module contains a stack of interaction and fusion blocks to continuously integrate and fuse history-guided and current-query-guided clues in an explicit way. Experiments on the SQuAD 2.0 and DuReader datasets show that our model achieves a remarkable improvement, outperforming the BERT-style baselines in literature. Visualization analysis also verifies the importance of the mutual interaction between the question and passage.

Yuqiang Xie, Luxi Xing, Wei Peng et al.

This paper introduces our systems for all three subtasks of SemEval-2021 Task 4: Reading Comprehension of Abstract Meaning. To help our model better represent and understand abstract concepts in natural language, we well-design many simple and effective approaches adapted to the backbone model (RoBERTa). Specifically, we formalize the subtasks into the multiple-choice question answering format and add special tokens to abstract concepts, then, the final prediction of question answering is considered as the result of subtasks. Additionally, we employ many finetuning tricks to improve the performance. Experimental results show that our approaches achieve significant performance compared with the baseline systems. Our approaches achieve eighth rank on subtask-1 and tenth rank on subtask-2.

Wei Peng, Yue Hu, Luxi Xing et al.

We propose a novel Bi-directional Cognitive Knowledge Framework (BCKF) for reading comprehension from the perspective of complementary learning systems theory. It aims to simulate two ways of thinking in the brain to answer questions, including reverse thinking and inertial thinking. To validate the effectiveness of our framework, we design a corresponding Bi-directional Cognitive Thinking Network (BCTN) to encode the passage and generate a question (answer) given an answer (question) and decouple the bi-directional knowledge. The model has the ability to reverse reasoning questions which can assist inertial thinking to generate more accurate answers. Competitive improvement is observed in DuReader dataset, confirming our hypothesis that bi-directional knowledge helps the QA task. The novel framework shows an interesting perspective on machine reading comprehension and cognitive science.

Luxi Xing, Yuqiang Xie, Yue Hu et al.

This paper introduces our systems for the first two subtasks of SemEval Task4: Commonsense Validation and Explanation. To clarify the intention for judgment and inject contrastive information for selection, we propose the input reconstruction strategy with prompt templates. Specifically, we formalize the subtasks into the multiple-choice question answering format and construct the input with the prompt templates, then, the final prediction of question answering is considered as the result of subtasks. Experimental results show that our approaches achieve significant performance compared with the baseline systems. Our approaches secure the third rank on both official test sets of the first two subtasks with an accuracy of 96.4 and an accuracy of 94.3 respectively.