Indira Sen

Indira Sen, Mattia Samory, Claudia Wagner et al.

Counterfactually Augmented Data (CAD) aims to improve out-of-domain generalizability, an indicator of model robustness. The improvement is credited with promoting core features of the construct over spurious artifacts that happen to correlate with it. Yet, over-relying on core features may lead to unintended model bias. Especially, construct-driven CAD -- perturbations of core features -- may induce models to ignore the context in which core features are used. Here, we test models for sexism and hate speech detection on challenging data: non-hateful and non-sexist usage of identity and gendered terms. In these hard cases, models trained on CAD, especially construct-driven CAD, show higher false-positive rates than models trained on the original, unperturbed data. Using a diverse set of CAD -- construct-driven and construct-agnostic -- reduces such unintended bias.

Zehui Yu, Indira Sen, Dennis Assenmacher et al.

Machine learning (ML)-based content moderation tools are essential to keep online spaces free from hateful communication. Yet, ML tools can only be as capable as the quality of the data they are trained on allows them. While there is increasing evidence that they underperform in detecting hateful communications directed towards specific identities and may discriminate against them, we know surprisingly little about the provenance of such bias. To fill this gap, we present a systematic review of the datasets for the automated detection of hateful communication introduced over the past decade, and unpack the quality of the datasets in terms of the identities that they embody: those of the targets of hateful communication that the data curators focused on, as well as those unintentionally included in the datasets. We find, overall, a skewed representation of selected target identities and mismatches between the targets that research conceptualizes and ultimately includes in datasets. Yet, by contextualizing these findings in the language and location of origin of the datasets, we highlight a positive trend towards the broadening and diversification of this research space.

Indira Sen, Fabian Floeck, Katrin Weller et al.

Peoples' activities and opinions recorded as digital traces online, especially on social media and other web-based platforms, offer increasingly informative pictures of the public. They promise to allow inferences about populations beyond the users of the platforms on which the traces are recorded, representing real potential for the Social Sciences and a complement to survey-based research. But the use of digital traces brings its own complexities and new error sources to the research enterprise. Recently, researchers have begun to discuss the errors that can occur when digital traces are used to learn about humans and social phenomena. This article synthesizes this discussion and proposes a systematic way to categorize potential errors, inspired by the Total Survey Error (TSE) Framework developed for survey methodology. We introduce a conceptual framework to diagnose, understand, and document errors that may occur in studies based on such digital traces. While there are clear parallels to the well-known error sources in the TSE framework, the new "Total Error Framework for Digital Traces of Human Behavior on Online Platforms" (TED-On) identifies several types of error that are specific to the use of digital traces. By providing a standard vocabulary to describe these errors, the proposed framework is intended to advance communication and research concerning the use of digital traces in scientific social research.