Wouter van Heeswijk

Albina Galiullina, Wouter van Heeswijk, Tom van Woensel

Pickup points are widely recognized as a sustainable alternative to home delivery, as consolidating orders at pickup locations can shorten delivery routes and improve first-attempt success rates. However, these benefits may be negated when customers drive to pick up their orders. This study proposes a Differentiated Pickup Point Offering (DPO) policy that aims to jointly reduce emissions from delivery truck routes and customer travel. Under DPO, each arriving customer is offered a single recommended pickup point, rather than an unrestricted choice among all locations, while retaining the option of home delivery. We study this problem in a dynamic and stochastic setting, where the pickup point offered to each customer depends on previously realized customer locations and delivery choices. To design effective DPO policies, we adopt a reinforcement learning-based approach that accounts for spatial relationships between customers and pickup points and their implications for future route consolidation. Computational experiments show that differentiated pickup point offerings can substantially reduce total carbon emissions. The proposed policies reduce total emissions by up to 9% relative to home-only delivery and by 2% on average compared with alternative policies, including unrestricted pickup point choice and nearest pickup point assignment. Differentiated offerings are particularly effective in dense urban settings with many pickup points and short inter-location distances. Moreover, explicitly accounting for the dynamic nature of customer arrivals and choices is especially important when customers are less inclined to choose pickup point delivery over home delivery.

Robert van Steenbergen, Wouter van Heeswijk, Martijn Mes

Humanitarian logistics operations face increasing difficulties due to rising demands for aid in disaster areas. This paper investigates the dynamic allocation of scarce relief supplies across multiple affected districts over time. It introduces a novel stochastic dynamic post-disaster inventory allocation problem with trucks and unmanned aerial vehicles delivering relief goods under uncertain supply and demand. The relevance of this humanitarian logistics problem lies in the importance of considering the inter-temporal social impact of deliveries. We achieve this by incorporating deprivation costs when allocating scarce supplies. Furthermore, we consider the inherent uncertainties of disaster areas and the potential use of cargo UAVs to enhance operational efficiency. This study proposes two anticipatory solution methods based on approximate dynamic programming, specifically decomposed linear value function approximation and neural network value function approximation to effectively manage uncertainties in the dynamic allocation process. We compare DL-VFA and NN-VFA with various state-of-the-art methods (exact re-optimization, PPO) and results show a 6-8% improvement compared to the best benchmarks. NN-VFA provides the best performance and captures nonlinearities in the problem, whereas DL-VFA shows excellent scalability against a minor performance loss. The experiments reveal that consideration of deprivation costs results in improved allocation of scarce supplies both across affected districts and over time. Finally, results show that deploying UAVs can play a crucial role in the allocation of relief goods, especially in the first stages after a disaster. The use of UAVs reduces transportation- and deprivation costs together by 16-20% and reduces maximum deprivation times by 19-40%, while maintaining similar levels of demand coverage, showcasing efficient and effective operations.

Haohui Zhang, Wouter van Heeswijk, Xinyu Hu et al.

Online Freight Exchange Systems (OFEX) play a crucial role in modern freight logistics by facilitating real-time matching between shippers and carrier. However, efficient combinatorial bundling of transporation jobs remains a bottleneck. We model the OFEX combinatorial bundling problem as a multi-commodity one-to-one pickup-and-delivery selective traveling salesperson problem (m1-PDSTSP), which optimizes revenue-driven freight bundling under capacity, precedence, and route-length constraints. The key challenge is to couple combinatorial bundle selection with pickup-and-delivery routing under sub-second latency. We propose a learning--accelerated hybrid search pipeline that pairs a Transformer Neural Network-based constructive policy with an innovative Multi-Start Large Neighborhood Search (MSLNS) metaheuristic within a rolling-horizon scheme in which the platform repeatedly freezes the current marketplace into a static snapshot and solves it under a short time budget. This pairing leverages the low-latency, high-quality inference of the learning-based constructor alongside the robustness of improvement search; the multi-start design and plausible seeds help LNS to explore the solution space more efficiently. Across benchmarks, our method outperforms state-of-the-art neural combinatorial optimization and metaheuristic baselines in solution quality with comparable time, achieving an optimality gap of less than 2\% in total revenue relative to the best available exact baseline method. To our knowledge, this is the first work to establish that a Deep Neural Network-based constructor can reliably provide high-quality seeds for (multi-start) improvement heuristics, with applicability beyond the \textit{m1-PDSTSP} to a broad class of selective traveling salesperson problems and pickup and delivery problems.

Heiko Hoppe, Fabian Akkerman, Wouter van Heeswijk et al.

Reinforcement Learning is increasingly applied to logistics, scheduling, and recommender systems, but standard algorithms struggle with the curse of dimensionality in such large discrete action spaces. Existing algorithms typically rely on restrictive grid-based structures or computationally expensive nearest-neighbor searches, limiting their effectiveness in high-dimensional or irregularly structured domains. We propose Distance-Guided Reinforcement Learning (DGRL), combining Sampled Dynamic Neighborhoods (SDN) and Distance-Based Updates (DBU) to enable efficient RL in spaces with up to 10$^\text{20}$ actions. Unlike prior methods, SDN leverages a semantic embedding space to perform stochastic volumetric exploration, provably providing full support over a local trust region. Complementing this, DBU transforms policy optimization into a stable regression task, decoupling gradient variance from action space cardinality and guaranteeing monotonic policy improvement. DGRL naturally generalizes to hybrid continuous-discrete action spaces without requiring hierarchical dependencies. We demonstrate performance improvements of up to 66% against state-of-the-art benchmarks across regularly and irregularly structured environments, while simultaneously improving convergence speed and computational complexity.

Berry Gerrits, Wouter van Heeswijk

Last-mile logistics (LML) is characterized by high fragmentation, yet existing research treats this as an exogenous constraint rather than a quantifiable and optimizable system property. This paper introduces a framework for measuring LML complexity using structural entropy, derived from Boltzmann's statistical mechanics. Unlike traditional KPIs such as distance or cost, structural entropy quantifies the cardinality of the configuration space, providing a diagnostic of inherent system disorder. We establish a formal duality with Shannon entropy, linking absolute complexity burden to distributional balance. We apply our entropy framework to 6,112 Amazon last-mile routes across five U.S. cities. Current operations exhibit persistently high normalized entropy, indicating near-maximal fragmentation. A stable non-linear scaling relationship between entropy and route distance validates the metric as a predictive indicator of operational difficulty. To evaluate spatial consolidation, we develop a system-wide entropy measure accounting for all movements by both carriers and customers. We establish a theoretical conservation principle: under idealized conditions, spatial consolidation merely redistributes entropy from carrier to customer. Both idealizing conditions are violated in practice, thereby increasing total system entropy. Our system-wide measure reveals that spatial consolidation reduces carrier entropy by up to 40% under aggressive adoption but increases total system entropy by activating customer collection trips, though trip chaining can diminish this effect. Temporal consolidation, by contrast, genuinely reduces entropy by decreasing delivery events without creating new movements. By formalizing fragmentation as a measurable structural property, this research provides a new lens for network design, consolidation policy, and evaluation last-mile system performance.

Fabian Akkerman, Julius Luy, Wouter van Heeswijk et al.

Large discrete action spaces (LDAS) remain a central challenge in reinforcement learning. Existing solution approaches can handle unstructured LDAS with up to a few million actions. However, many real-world applications in logistics, production, and transportation systems have combinatorial action spaces, whose size grows well beyond millions of actions, even on small instances. Fortunately, such action spaces exhibit structure, e.g., equally spaced discrete resource units. With this work, we focus on handling structured LDAS (SLDAS) with sizes that cannot be handled by current benchmarks: we propose Dynamic Neighborhood Construction (DNC), a novel exploitation paradigm for SLDAS. We present a scalable neighborhood exploration heuristic that utilizes this paradigm and efficiently explores the discrete neighborhood around the continuous proxy action in structured action spaces with up to $10^{73}$ actions. We demonstrate the performance of our method by benchmarking it against three state-of-the-art approaches designed for large discrete action spaces across two distinct environments. Our results show that DNC matches or outperforms state-of-the-art approaches while being computationally more efficient. Furthermore, our method scales to action spaces that so far remained computationally intractable for existing methodologies.

Wouter van Heeswijk

This paper presents a multi-agent reinforcement learning algorithm to represent strategic bidding behavior in freight transport markets. Using this algorithm, we investigate whether feasible market equilibriums arise without any central control or communication between agents. Studying behavior in such environments may serve as a stepping stone towards self-organizing logistics systems like the Physical Internet. We model an agent-based environment in which a shipper and a carrier actively learn bidding strategies using policy gradient methods, posing bid- and ask prices at the individual container level. Both agents aim to learn the best response given the expected behavior of the opposing agent. A neutral broker allocates jobs based on bid-ask spreads. Our game-theoretical analysis and numerical experiments focus on behavioral insights. To evaluate system performance, we measure adherence to Nash equilibria, fairness of reward division and utilization of transport capacity. We observe good performance both in predictable, deterministic settings (~95% adherence to Nash equilibria) and highly stochastic environments (~85% adherence). Risk-seeking behavior may increase an agent's reward share, as long as the strategies are not overly aggressive. The results suggest a potential for full automation and decentralization of freight transport markets.

Wouter van Heeswijk

Smart modular freight containers -- as propagated in the Physical Internet paradigm -- are equipped with sensors, data storage capability and intelligence that enable them to route themselves from origin to destination without manual intervention or central governance. In this self-organizing setting, containers can autonomously place bids on transport services in a spot market setting. However, for individual containers it may be difficult to learn good bidding policies due to limited observations. By sharing information and costs between one another, smart containers can jointly learn bidding policies, even though simultaneously competing for the same transport capacity. We replicate this behavior by learning stochastic bidding policies in a semi-cooperative multi agent setting. To this end, we develop a reinforcement learning algorithm based on the policy gradient framework. Numerical experiments show that sharing solely bids and acceptance decisions leads to stable bidding policies. Additional system information only marginally improves performance; individual job properties suffice to place appropriate bids. Furthermore, we find that carriers may have incentives not to share information with the smart containers. The experiments give rise to several directions for follow-up research, in particular the interaction between smart containers and transport services in self-organizing logistics.

Wouter van Heeswijk, Han La Poutré

Real-world problems of operations research are typically high-dimensional and combinatorial. Linear programs are generally used to formulate and efficiently solve these large decision problems. However, in multi-period decision problems, we must often compute expected downstream values corresponding to current decisions. When applying stochastic methods to approximate these values, linear programs become restrictive for designing value function approximations (VFAs). In particular, the manual design of a polynomial VFA is challenging. This paper presents an integrated approach for complex optimization problems, focusing on applications in the domain of operations research. It develops a hybrid solution method that combines linear programming and neural networks as part of approximate dynamic programming. Our proposed solution method embeds neural network VFAs into linear decision problems, combining the nonlinear expressive power of neural networks with the efficiency of solving linear programs. As a proof of concept, we perform numerical experiments on a transportation problem. The neural network VFAs consistently outperform polynomial VFAs, with limited design and tuning effort.