Chirag Jain

BigScience Workshop, Teven Le Scao, Angela Fan et al. · allen-ai, berkeley

Large language models (LLMs) have been shown to be able to perform new tasks based on a few demonstrations or natural language instructions. While these capabilities have led to widespread adoption, most LLMs are developed by resource-rich organizations and are frequently kept from the public. As a step towards democratizing this powerful technology, we present BLOOM, a 176B-parameter open-access language model designed and built thanks to a collaboration of hundreds of researchers. BLOOM is a decoder-only Transformer language model that was trained on the ROOTS corpus, a dataset comprising hundreds of sources in 46 natural and 13 programming languages (59 in total). We find that BLOOM achieves competitive performance on a wide variety of benchmarks, with stronger results after undergoing multitask prompted finetuning. To facilitate future research and applications using LLMs, we publicly release our models and code under the Responsible AI License.

Monte Hoover, Vatsal Baherwani, Neel Jain et al.

Guardian models play a crucial role in ensuring the safety and ethical behavior of user-facing AI applications by enforcing guardrails and detecting harmful content. While standard guardian models are limited to predefined, static harm categories, we introduce DynaGuard, a suite of dynamic guardian models offering novel flexibility by evaluating text based on user-defined policies, and DynaBench, a dataset for training and evaluating dynamic guardian models. Our models provide both rapid detection of policy violations and a chain-of-thought reasoning option that articulate and justify model outputs. Critically, DynaGuard not only surpasses static models in detection accuracy on traditional safety categories, but is competitive with frontier reasoning models on free-form policy violations, all in a fraction of the time. This makes DynaGuard an critical tool for language model guardrails.

Mohit Chaudhary, Chirag Jain, Preethu Rose Anish

App reviews are a critical source of user feedback, offering valuable insights into an app's performance, features, usability, and overall user experience. Effectively analyzing these reviews is essential for guiding app development, prioritizing feature updates, and enhancing user satisfaction. Classifying reviews into functional and non-functional requirements play a pivotal role in distinguishing feedback related to specific app features (functional requirements) from feedback concerning broader quality attributes, such as performance, usability, and reliability (non-functional requirements). Both categories are integral to informed development decisions. Traditional approaches to classifying app reviews are hindered by the need for large, domain-specific datasets, which are often costly and time-consuming to curate. This study explores the potential of zero-shot learning with ChatGPT for classifying app reviews into four categories: functional requirement, non-functional requirement, both, or neither. We evaluate ChatGPT's performance on a benchmark dataset of 1,880 manually annotated reviews from ten diverse apps spanning multiple domains. Our findings demonstrate that ChatGPT achieves a robust F1 score of 0.842 in review classification, despite certain challenges and limitations. Additionally, we examine how factors such as review readability and length impact classification accuracy and conduct a manual analysis to identify review categories more prone to misclassification.

Anmol Singhal, Chirag Jain, Preethu Rose Anish et al.

Enterprises frequently enter into commercial contracts that can serve as vital sources of project-specific requirements. Contractual clauses are obligatory, and the requirements derived from contracts can detail the downstream implementation activities that non-legal stakeholders, including requirement analysts, engineers, and delivery personnel, need to conduct. However, comprehending contracts is cognitively demanding and error-prone for such stakeholders due to the extensive use of Legalese and the inherent complexity of contract language. Furthermore, contracts often contain ambiguously worded clauses to ensure comprehensive coverage. In contrast, non-legal stakeholders require a detailed and unambiguous comprehension of contractual clauses to craft actionable requirements. In this work, we introduce a novel legal NLP task that involves generating clarification questions for contracts. These questions aim to identify contract ambiguities on a document level, thereby assisting non-legal stakeholders in obtaining the necessary details for eliciting requirements. This task is challenged by three core issues: (1) data availability, (2) the length and unstructured nature of contracts, and (3) the complexity of legal text. To address these issues, we propose ConRAP, a retrieval-augmented prompting framework for generating clarification questions to disambiguate contractual text. Experiments conducted on contracts sourced from the publicly available CUAD dataset show that ConRAP with ChatGPT can detect ambiguities with an F2 score of 0.87. 70% of the generated clarification questions are deemed useful by human evaluators.

Gaurav Arora, Chirag Jain, Manas Chaturvedi et al.

Intent Detection systems in the real world are exposed to complexities of imbalanced datasets containing varying perception of intent, unintended correlations and domain-specific aberrations. To facilitate benchmarking which can reflect near real-world scenarios, we introduce 3 new datasets created from live chatbots in diverse domains. Unlike most existing datasets that are crowdsourced, our datasets contain real user queries received by the chatbots and facilitates penalising unwanted correlations grasped during the training process. We evaluate 4 NLU platforms and a BERT based classifier and find that performance saturates at inadequate levels on test sets because all systems latch on to unintended patterns in training data.

Rohan Pandey, Vaibhav Gautam, Ridam Pal et al.

Background: The COVID-19 pandemic has uncovered the potential of digital misinformation in shaping the health of nations. The deluge of unverified information that spreads faster than the epidemic itself is an unprecedented phenomenon that has put millions of lives in danger. Mitigating this Infodemic requires strong health messaging systems that are engaging, vernacular, scalable, effective and continuously learn the new patterns of misinformation. Objective: We created WashKaro, a multi-pronged intervention for mitigating misinformation through conversational AI, machine translation and natural language processing. WashKaro provides the right information matched against WHO guidelines through AI, and delivers it in the right format in local languages. Methods: We theorize (i) an NLP based AI engine that could continuously incorporate user feedback to improve relevance of information, (ii) bite sized audio in the local language to improve penetrance in a country with skewed gender literacy ratios, and (iii) conversational but interactive AI engagement with users towards an increased health awareness in the community. Results: A total of 5026 people who downloaded the app during the study window, among those 1545 were active users. Our study shows that 3.4 times more females engaged with the App in Hindi as compared to males, the relevance of AI-filtered news content doubled within 45 days of continuous machine learning, and the prudence of integrated AI chatbot Satya increased thus proving the usefulness of an mHealth platform to mitigate health misinformation. Conclusion: We conclude that a multi-pronged machine learning application delivering vernacular bite-sized audios and conversational AI is an effective approach to mitigate health misinformation.

Pratik Jayarao, Chirag Jain, Aman Srivastava

Named Entity Recognition (NER), a classic sequence labelling task, is an essential component of natural language understanding (NLU) systems in task-oriented dialog systems for slot filling. For well over a decade, different methods from lookup using gazetteers and domain ontology, classifiers over handcrafted features to end-to-end systems involving neural network architectures have been evaluated mostly in language-independent non-conversational settings. In this paper, we evaluate a modified version of the recent state of the art neural architecture in a conversational setting where messages are often short and noisy. We perform an array of experiments with different combinations of including the previous utterance in the dialogue as a source of additional features and using word and character level embeddings trained on a larger external corpus. All methods are evaluated on a combined dataset formed from two public English task-oriented conversational datasets belonging to travel and restaurant domains respectively. For additional evaluation, we also repeat some of our experiments after adding automatically translated and transliterated (from translated) versions to the English only dataset.

Aniruddha Tammewar, Monik Pamecha, Chirag Jain et al.

In this paper, we present a hybrid model that combines a neural conversational model and a rule-based graph dialogue system that assists users in scheduling reminders through a chat conversation. The graph based system has high precision and provides a grammatically accurate response but has a low recall. The neural conversation model can cater to a variety of requests, as it generates the responses word by word as opposed to using canned responses. The hybrid system shows significant improvements over the existing baseline system of rule based approach and caters to complex queries with a domain-restricted neural model. Restricting the conversation topic and combination of graph based retrieval system with a neural generative model makes the final system robust enough for a real world application.

Subhayan Roy Moulick, Siddharth Arora, Chirag Jain et al.

A semi-blind watermarking scheme is presented based on Singular Value Decomposition (SVD), which makes essential use of the fact that, the SVD subspace preserves significant amount of information of an image and is a one way decomposition. The principal components are used, along with the corresponding singular vectors of the watermark image to watermark the target image. For further security, the semi-blind scheme is extended to an invisible hash based watermarking scheme. The hash based scheme commits a watermark with a key such that, it is incoherent with the actual watermark, and can only be extracted using the key. Its security is analyzed in the random oracle model and shown to be unforgeable, invisible and satisfying the property of non-repudiation.