Shaily Bhatt

Shaily Bhatt, Sunipa Dev, Partha Talukdar et al. · cmu

Recent research has revealed undesirable biases in NLP data and models. However, these efforts focus on social disparities in West, and are not directly portable to other geo-cultural contexts. In this paper, we focus on NLP fair-ness in the context of India. We start with a brief account of the prominent axes of social disparities in India. We build resources for fairness evaluation in the Indian context and use them to demonstrate prediction biases along some of the axes. We then delve deeper into social stereotypes for Region andReligion, demonstrating its prevalence in corpora and models. Finally, we outline a holistic research agenda to re-contextualize NLP fairness research for the Indian context, ac-counting for Indian societal context, bridging technological gaps in NLP capabilities and re-sources, and adapting to Indian cultural values. While we focus on India, this framework can be generalized to other geo-cultural contexts.

Shaily Bhatt, Sunipa Dev, Partha Talukdar et al. · cmu

Recent research has revealed undesirable biases in NLP data and models. However, these efforts largely focus on social disparities in the West, and are not directly portable to other geo-cultural contexts. In this position paper, we outline a holistic research agenda to re-contextualize NLP fairness research for the Indian context, accounting for Indian societal context, bridging technological gaps in capability and resources, and adapting to Indian cultural values. We also summarize findings from an empirical study on various social biases along different axes of disparities relevant to India, demonstrating their prevalence in corpora and models.

Karthikeyan K, Shaily Bhatt, Pankaj Singh et al. · cmu

Multilingual evaluation benchmarks usually contain limited high-resource languages and do not test models for specific linguistic capabilities. CheckList is a template-based evaluation approach that tests models for specific capabilities. The CheckList template creation process requires native speakers, posing a challenge in scaling to hundreds of languages. In this work, we explore multiple approaches to generate Multilingual CheckLists. We device an algorithm - Template Extraction Algorithm (TEA) for automatically extracting target language CheckList templates from machine translated instances of a source language templates. We compare the TEA CheckLists with CheckLists created with different levels of human intervention. We further introduce metrics along the dimensions of cost, diversity, utility, and correctness to compare the CheckLists. We thoroughly analyze different approaches to creating CheckLists in Hindi. Furthermore, we experiment with 9 more different languages. We find that TEA followed by human verification is ideal for scaling Checklist-based evaluation to multiple languages while TEA gives a good estimates of model performance.

Ananya Malik, Kartik Sharma, Shaily Bhatt et al. · cmu

Large Language Models (LLMs) offer a lucrative promise for scalable content moderation, including hate speech detection. However, they are also known to be brittle and biased against marginalised communities and dialects. This requires their applications to high-stakes tasks like hate speech detection to be critically scrutinized. In this work, we investigate the robustness of hate speech classification using LLMs particularly when explicit and implicit markers of the speaker's ethnicity are injected into the input. For explicit markers, we inject a phrase that mentions the speaker's linguistic identity. For the implicit markers, we inject dialectal features. By analysing how frequently model outputs flip in the presence of these markers, we reveal varying degrees of brittleness across 3 LLMs and 1 LM and 5 linguistic identities. We find that the presence of implicit dialect markers in inputs causes model outputs to flip more than the presence of explicit markers. Further, the percentage of flips varies across ethnicities. Finally, we find that larger models are more robust. Our findings indicate the need for exercising caution in deploying LLMs for high-stakes tasks like hate speech detection.

Kirti Bhagat, Shaily Bhatt, Athul Velagapudi et al.

Millions of users across the globe turn to AI chatbots for their creative needs, inviting widespread interest in understanding how they represent diverse cultures. However, evaluating cultural representations in open-ended tasks remains challenging and underexplored. In this work, we present TALES, an evaluation of cultural misrepresentations in LLM-generated stories for diverse Indian cultural identities. First, we develop TALES-Tax, a taxonomy of cultural misrepresentations by collating insights from participants with lived experiences in India through focus groups (N=9) and individual surveys (N=15). Using TALES-Tax, we evaluate 6 models through a large-scale annotation study spanning 2925 annotations from 108 annotators with lived experience and native language proficiency from across 71 regions in India and 14 languages. Concerningly, we find that 88% of the generated stories contain misrepresentations, and such errors are more prevalent in mid- and low-resourced languages and stories based in peri-urban regions in India. We also transform the annotations into TALES-QA, a standalone question bank to evaluate the cultural knowledge of models.

Juhyun Oh, Inha Cha, Michael Saxon et al. · cmu

The prevailing ``trivia-centered paradigm'' for evaluating the cultural alignment of large language models (LLMs) is increasingly inadequate as these models become more advanced and widely deployed. Existing approaches typically reduce culture to static facts or values, testing models via multiple-choice or short-answer questions that treat culture as isolated trivia. Such methods neglect the pluralistic and interactive realities of culture, and overlook how cultural assumptions permeate even ostensibly ``neutral'' evaluation settings. In this position paper, we argue for \textbf{intentionally cultural evaluation}: an approach that systematically examines the cultural assumptions embedded in all aspects of evaluation, not just in explicitly cultural tasks. We systematically characterize the what, how, and circumstances by which culturally contingent considerations arise in evaluation, and emphasize the importance of researcher positionality for fostering inclusive, culturally aligned NLP research. Finally, we discuss implications and future directions for moving beyond current benchmarking practices, discovering important applications that we don't know exist, and involving communities in evaluation design through HCI-inspired participatory methodologies.

Shaily Bhatt, Tal August, Maria Antoniak · allen-ai, cmu

Improving cultural competence of language technologies is important. However most recent works rarely engage with the communities they study, and instead rely on synthetic setups and imperfect proxies of culture. In this work, we take a human-centered approach to discover and measure language-based cultural norms, and cultural competence of LLMs. We focus on a single kind of culture, research cultures, and a single task, adapting writing across research cultures. Through a set of interviews with interdisciplinary researchers, who are experts at moving between cultures, we create a framework of structural, stylistic, rhetorical, and citational norms that vary across research cultures. We operationalise these features with a suite of computational metrics and use them for (a) surfacing latent cultural norms in human-written research papers at scale; and (b) highlighting the lack of cultural competence of LLMs, and their tendency to homogenise writing. Overall, our work illustrates the efficacy of a human-centered approach to measuring cultural norms in human-written and LLM-generated texts.

Shaily Bhatt, Fernando Diaz

Productive interactions between diverse users and language technologies require outputs from the latter to be culturally relevant and sensitive. Prior works have evaluated models' knowledge of cultural norms, values, and artifacts, without considering how this knowledge manifests in downstream applications. In this work, we focus on extrinsic evaluation of cultural competence in two text generation tasks, open-ended question answering and story generation. We quantitatively and qualitatively evaluate model outputs when an explicit cue of culture, specifically nationality, is perturbed in the prompts. Although we find that model outputs do vary when varying nationalities and feature culturally relevant words, we also find weak correlations between text similarity of outputs for different countries and the cultural values of these countries. Finally, we discuss important considerations in designing comprehensive evaluation of cultural competence in user-facing tasks.

Shaily Bhatt, Sakshi Kalra, Naman Goenka et al.

Easier access to the internet and social media has made disseminating information through online sources very easy. Sources like Facebook, Twitter, online news sites and personal blogs of self-proclaimed journalists have become significant players in providing news content. The sheer amount of information and the speed at which it is generated online makes it practically beyond the scope of human verification. There is, hence, a pressing need to develop technologies that can assist humans with automatic fact-checking and reliable identification of fake news. This paper summarizes the multiple approaches that were undertaken and the experiments that were carried out for the task. Credibility information and metadata associated with the news article have been used for improved results. The experiments also show how modelling justification or evidence can lead to improved results. Additionally, the use of visual features in addition to linguistic features is demonstrated. A detailed comparison of the results showing that our models perform significantly well when compared to robust baselines as well as state-of-the-art models are presented.

Shaily Bhatt, Poonam Goyal, Sandipan Dandapat et al.

Deep Contextual Language Models (LMs) like ELMO, BERT, and their successors dominate the landscape of Natural Language Processing due to their ability to scale across multiple tasks rapidly by pre-training a single model, followed by task-specific fine-tuning. Furthermore, multilingual versions of such models like XLM-R and mBERT have given promising results in zero-shot cross-lingual transfer, potentially enabling NLP applications in many under-served and under-resourced languages. Due to this initial success, pre-trained models are being used as `Universal Language Models' as the starting point across diverse tasks, domains, and languages. This work explores the notion of `Universality' by identifying seven dimensions across which a universal model should be able to scale, that is, perform equally well or reasonably well, to be useful across diverse settings. We outline the current theoretical and empirical results that support model performance across these dimensions, along with extensions that may help address some of their current limitations. Through this survey, we lay the foundation for understanding the capabilities and limitations of massive contextual language models and help discern research gaps and directions for future work to make these LMs inclusive and fair to diverse applications, users, and linguistic phenomena.