Akriti Verma

HC
h-index6
5papers
72citations
Novelty30%
AI Score30

5 Papers

HCJul 25, 2023
Digital Emotion Regulation on Social Media

Akriti Verma, Shama Islam, Valeh Moghaddam et al.

Emotion regulation is the process of consciously altering one's affective state, that is the underlying emotional state such as happiness, confidence, guilt, anger etc. The ability to effectively regulate emotions is necessary for functioning efficiently in everyday life. Today, the pervasiveness of digital technology is being purposefully employed to modify our affective states, a process known as digital emotion regulation. Understanding digital emotion regulation can help support the rise of ethical technology design, development, and deployment. This article presents an overview of digital emotion regulation in social media applications, as well as a synthesis of recent research on emotion regulation interventions for social media. We share our findings from analysing state-of-the-art literature on how different social media applications are utilised at different stages in the process of emotion regulation.

IRAug 5, 2024
Empathic Responding for Digital Interpersonal Emotion Regulation via Content Recommendation

Akriti Verma, Shama Islam, Valeh Moghaddam et al.

Interpersonal communication plays a key role in managing people's emotions, especially on digital platforms. Studies have shown that people use social media and consume online content to regulate their emotions and find support for rest and recovery. However, these platforms are not designed for emotion regulation, which limits their effectiveness in this regard. To address this issue, we propose an approach to enhance Interpersonal Emotion Regulation (IER) on online platforms through content recommendation. The objective is to empower users to regulate their emotions while actively or passively engaging in online platforms by crafting media content that aligns with IER strategies, particularly empathic responding. The proposed recommendation system is expected to blend system-initiated and user-initiated emotion regulation, paving the way for real-time IER practices on digital media platforms. To assess the efficacy of this approach, a mixed-method research design is used, including the analysis of text-based social media data and a user survey. Digital applications has served as facilitators in this process, given the widespread recognition of digital media applications for Digital Emotion Regulation (DER). The study collects 37.5K instances of user posts and interactions on Reddit over a year to design a Contextual Multi-Armed Bandits (CMAB) based recommendation system using features from user activity and preferences. The experimentation shows that the empathic recommendations generated by the proposed recommendation system are preferred by users over widely accepted ER strategies such as distraction and avoidance.

HCAug 31, 2025
Queuing for Civility: Regulating Emotions and Reducing Toxicity in Digital Discourse

Akriti Verma, Shama Islam, Valeh Moghaddam et al.

The pervasiveness of online toxicity, including hate speech and trolling, disrupts digital interactions and online well-being. Previous research has mainly focused on post-hoc moderation, overlooking the real-time emotional dynamics of online conversations and the impact of users' emotions on others. This paper presents a graph-based framework to identify the need for emotion regulation within online conversations. This framework promotes self-reflection to manage emotional responses and encourage responsible behaviour in real time. Additionally, a comment queuing mechanism is proposed to address intentional trolls who exploit emotions to inflame conversations. This mechanism introduces a delay in publishing comments, giving users time to self-regulate before further engaging in the conversation and helping maintain emotional balance. Analysis of social media data from Twitter and Reddit demonstrates that the graph-based framework reduced toxicity by 12%, while the comment queuing mechanism decreased the spread of anger by 15%, with only 4% of comments being temporarily held on average. These findings indicate that combining real-time emotion regulation with delayed moderation can significantly improve well-being in online environments.

LGOct 7, 2021
Data-driven behavioural biometrics for continuous and adaptive user verification using Smartphone and Smartwatch

Akriti Verma, Valeh Moghaddam, Adnan Anwar

Recent studies have shown how motion-based biometrics can be used as a form of user authentication and identification without requiring any human cooperation. This category of behavioural biometrics deals with the features we learn in our life as a result of our interaction with the environment and nature. This modality is related to change in human behaviour over time. The developments in these methods aim to amplify continuous authentication such as biometrics to protect their privacy on user devices. Various Continuous Authentication (CA) systems have been proposed in the literature. They represent a new generation of security mechanisms that continuously monitor user behaviour and use this as the basis to re-authenticate them periodically throughout a login session. However, these methods usually constitute a single classification model which is used to identify or verify a user. This work proposes an algorithm to blend behavioural biometrics with multi-factor authentication (MFA) by introducing a two-step user verification algorithm that verifies the user's identity using motion-based biometrics and complements the multi-factor authentication, thus making it more secure and flexible. This two-step user verification algorithm is also immune to adversarial attacks, based on our experimental results which show how the rate of misclassification drops while using this model with adversarial data.

SPFeb 20, 2021
A Comprehensive Review on the NILM Algorithms for Energy Disaggregation

Akriti Verma, Adnan Anwar, M. A. Parvez Mahmud et al.

The housing structures have changed with urbanization and the growth due to the construction of high-rise buildings all around the world requires end-use appliance energy conservation and management in real-time. This shift also came along with smart-meters which enabled the estimation of appliance-specific power consumption from the buildings aggregate power consumption reading. Non-intrusive load monitoring (NILM) or energy disaggregation is aimed at separating the household energy measured at the aggregate level into constituent appliances. Over the years, signal processing and machine learning algorithms have been combined to achieve this. Incredible research and publications have been conducted on energy disaggregation, non-intrusive load monitoring, home energy management and appliance classification. There exists an API, NILMTK, a reproducible benchmark algorithm for the same. Many other approaches to perform energy disaggregation has been adapted such as deep neural network architectures and big data approach for household energy disaggregation. This paper provides a survey of the effective NILM system frameworks and reviews the performance of the benchmark algorithms in a comprehensive manner. This paper also summarizes the wide application scope and the effectiveness of the algorithmic performance on three publicly available data sets.