André Roberto Ortoncelli

Guilherme Biava Rodrigues, Franciele Beal, Marlon Marcon et al.

Students often report difficulties in accessing day-to-day academic information, which is usually spread across numerous institutional documents and websites. This fragmentation results in a lack of clarity and causes confusion about routine university information. This project proposes the development of a chatbot using Generative Artificial Intelligence (GenAI) and Retrieval-Augmented Generation (RAG) to simplify access to such information. Several GenAI models were tested and evaluated based on quality metrics and the LLM-as-a-Judge approach. Among them, Gemini 2.0 Flash stood out for its quality and speed, and Gemma 3n for its good performance and open-source nature.

André Roberto Ortoncelli, Marlon Marcon, Franciele Beal

The quota system in Brazil made it possible to include blind students in higher education. Teachers' lack of knowledge about the braille system can represent a barrier between them and students who use it for writing and reading. Computer-vision-based transcription solutions represent mechanisms for reducing understanding restrictions on this system. However, such tools face nuisances inherent to image processing systems, e.g., illumination, noise, and scale, harming the result. This paper presents an automated approach to mitigate transcription errors in braille texts for the Portuguese language. We propose a selection function, combined with dictionaries, that provides the best correspondence of words based on their braille representation. We validated our proposal on a dataset of synthetic images by submitting them to different noise levels and testing the proposal's robustness. Experimental results confirm the effectiveness of the solution compared to a standard approach. As a contribution of this paper, we expect to provide a method to support robust and adaptable solutions to real use conditions.