Shuxin Lin

Devin Yasith De Silva, Dhaval Patel, Christodoulos Constantinides et al.

Monitoring complex industrial assets relies on engineer-authored symbolic rules that trigger based on sensor conditions and prompt technicians to perform corrective actions. The bottleneck is not detection but response: translating rules into maintenance steps requires asset-specific knowledge gained through years of practice. We investigate whether LLMs can serve as decision support for this rule-to-action step and introduce \ours{}, a benchmark of 6{,}690 expert-validated multiple-choice questions from 118 rule-action pairs across 16 asset types. We contribute (i) a symbolic-to-MCQA pipeline normalizing rules to Disjunctive Normal Form with embedding-based distractor sampling, (ii) five variants probing distinct failure modes (Pro, Pert, Verbose, Aug, Rationale), and (iii) a benchmark of 29 LLMs and 4 embedding baselines. A human evaluation (9 practitioners, mean 45.0\%) confirms \ours{} requires specialist knowledge beyond operational experience. Three findings stand out. The frontier has closed: the top three LLMs lie within one Macro point, with Bradley-Terry Elo placing claude-opus-4-6 30 points above the next model. Yet \ours{}\,Pro exposes brittleness, with every model losing 13--60\% relative accuracy under distractor expansion. \ours{}\,Aug exposes pattern-matching: under condition inversion, frontier models still select the original answer 49--63\% of the time. The deployment bottleneck is not capability but calibration: frontier models handle template-style fault detection but break under structural perturbation.

Dhaval Patel, Shuxin Lin, James Rayfield et al.

AI for Industrial Asset Lifecycle Management aims to automate complex operational workflows -- such as condition monitoring, maintenance planning, and intervention scheduling -- to reduce human workload and minimize system downtime. Traditional AI/ML approaches have primarily tackled these problems in isolation, solving narrow tasks within the broader operational pipeline. In contrast, the emergence of AI agents and large language models (LLMs) introduces a next-generation opportunity: enabling end-to-end automation across the entire asset lifecycle. This paper envisions a future where AI agents autonomously manage tasks that previously required distinct expertise and manual coordination. To this end, we introduce AssetOpsBench -- a unified framework and environment designed to guide the development, orchestration, and evaluation of domain-specific agents tailored for Industry 4.0 applications. We outline the key requirements for such holistic systems and provide actionable insights into building agents that integrate perception, reasoning, and control for real-world industrial operations. The software is available at https://github.com/IBM/AssetOpsBench.

Shuxin Lin, Dhaval Patel, Christodoulos Constantinides

Small Language Models (SLMs) are becoming increasingly popular in specialized fields, such as industrial applications, due to their efficiency, lower computational requirements, and ability to be fine-tuned for domain-specific tasks, enabling accurate and cost-effective solutions. However, performing complex reasoning using SLMs in specialized fields such as Industry 4.0 remains challenging. In this paper, we propose a knowledge distillation framework for industrial asset health, which transfers reasoning capabilities via Chain-of-Thought (CoT) distillation from Large Language Models (LLMs) to smaller, more efficient models (SLMs). We discuss the advantages and the process of distilling LLMs using multi-choice question answering (MCQA) prompts to enhance reasoning and refine decision-making. We also perform in-context learning to verify the quality of the generated knowledge and benchmark the performance of fine-tuned SLMs with generated knowledge against widely used LLMs. The results show that the fine-tuned SLMs with CoT reasoning outperform the base models by a significant margin, narrowing the gap to their LLM counterparts. Our code is open-sourced at: https://github.com/IBM/FailureSensorIQ.

Harshada Badave, Santosh Borse, Andrea Gomez et al.

Large Language Models (LLMs) are increasingly deployed as autonomous agents that reason, use tools, and act over multiple steps. Yet most hallucination benchmarks still evaluate only the final output, missing failures that originate in intermediate Thought-Action-Observation steps. We present Trajel, a dataset and evaluation framework for auditing trajectory-level hallucinations in multi-agent industrial workflows. Trajel introduces a five-type hallucination taxonomy (factual, referential, logical, procedural, and scope-based) over expert-annotated agent traces from AssetOpsBench. We benchmark supervised detection models at the subtask, trajectory, and long-context levels. Our results show that the most common failure modes are missed by existing benchmarks, that nearly half of hallucinated trajectories involve multiple types at once, and that automated detectors with high binary accuracy still misclassify the subtlest types. Trajectory-aware detection significantly outperforms standard post-hoc verification, making taxonomy-grounded evaluation necessary for safer agentic deployment.

Nimesh Jha, Shuxin Lin, Srideepika Jayaraman et al. · ibm-research

This paper introduces a scalable Anomaly Detection Service with a generalizable API tailored for industrial time-series data, designed to assist Site Reliability Engineers (SREs) in managing cloud infrastructure. The service enables efficient anomaly detection in complex data streams, supporting proactive identification and resolution of issues. Furthermore, it presents an innovative approach to anomaly modeling in cloud infrastructure by utilizing Large Language Models (LLMs) to understand key components, their failure modes, and behaviors. A suite of algorithms for detecting anomalies is offered in univariate and multivariate time series data, including regression-based, mixture-model-based, and semi-supervised approaches. We provide insights into the usage patterns of the service, with over 500 users and 200,000 API calls in a year. The service has been successfully applied in various industrial settings, including IoT-based AI applications. We have also evaluated our system on public anomaly benchmarks to show its effectiveness. By leveraging it, SREs can proactively identify potential issues before they escalate, reducing downtime and improving response times to incidents, ultimately enhancing the overall customer experience. We plan to extend the system to include time series foundation models, enabling zero-shot anomaly detection capabilities.

Christodoulos Constantinides, Shuxin Lin, Dhaval Patel

In this work we focus on improving language models' understanding for asset maintenance to guide the engineer's decisions and minimize asset downtime. Given a set of tasks expressed in natural language for Industry 4.0 domain, each associated with queries related to a specific asset, we want to recommend relevant items and generalize to queries of similar assets. A task may involve identifying relevant sensors given a query about an asset's failure mode. Our approach begins with gathering a qualitative, expert-vetted knowledge base to construct nine asset-specific task datasets. To create more contextually informed embeddings, we augment the input tasks using Large Language Models (LLMs), providing concise descriptions of the entities involved in the queries. This embedding model is then integrated with a Reasoning and Acting agent (ReAct), which serves as a powerful tool for answering complex user queries that require multi-step reasoning, planning, and knowledge inference. Through ablation studies, we demonstrate that: (a) LLM query augmentation improves the quality of embeddings, (b) Contrastive loss and other methods that avoid in-batch negatives are superior for datasets with queries related to many items, and (c) It is crucial to balance positive and negative in-batch samples. After training and testing on our dataset, we observe a substantial improvement: HIT@1 increases by +54.2%, MAP@100 by +50.1%, and NDCG@10 by +54.7%, averaged across all tasks and models. Additionally, we empirically demonstrate the model's planning and tool invocation capabilities when answering complex questions related to industrial asset maintenance, showcasing its effectiveness in supporting Subject Matter Experts (SMEs) in their day-to-day operations.

Christodoulos Constantinides, Shuxin Lin, Nianjun Zhou et al.

This paper presents a novel multi-agent system called Chat-of-Thought, designed to facilitate the generation of Failure Modes and Effects Analysis (FMEA) documents for industrial assets. Chat-of-Thought employs multiple collaborative Large Language Model (LLM)-based agents with specific roles, leveraging advanced AI techniques and dynamic task routing to optimize the generation and validation of FMEA tables. A key innovation in this system is the introduction of a Chat of Thought, where dynamic, multi-persona-driven discussions enable iterative refinement of content. This research explores the application domain of industrial equipment monitoring, highlights key challenges, and demonstrates the potential of Chat-of-Thought in addressing these challenges through interactive, template-driven workflows and context-aware agent collaboration.