Si Qin

Bo Qiao, Liqun Li, Xu Zhang et al.

Large Language Models (LLMs) have shown impressive abilities in natural language understanding and generation, leading to their widespread use in applications such as chatbots and virtual assistants. However, existing LLM frameworks face limitations in handling domain-specific data analytics tasks with rich data structures. Moreover, they struggle with flexibility to meet diverse user requirements. To address these issues, TaskWeaver is proposed as a code-first framework for building LLM-powered autonomous agents. It converts user requests into executable code and treats user-defined plugins as callable functions. TaskWeaver provides support for rich data structures, flexible plugin usage, and dynamic plugin selection, and leverages LLM coding capabilities for complex logic. It also incorporates domain-specific knowledge through examples and ensures the secure execution of generated code. TaskWeaver offers a powerful and flexible framework for creating intelligent conversational agents that can handle complex tasks and adapt to domain-specific scenarios. The code is open sourced at https://github.com/microsoft/TaskWeaver/.

Jie Yan, Yunlei Lu, Liting Chen et al.

This paper investigates a critical resource allocation problem in the first party cloud: scheduling containers to machines. There are tens of services and each service runs a set of homogeneous containers with dynamic resource usage; containers of a service are scheduled daily in a batch fashion. This problem can be naturally formulated as Stochastic Bin Packing Problem (SBPP). However, traditional SBPP research often focuses on cases of empty machines, whose objective, i.e., to minimize the number of used machines, is not well-defined for the more common reality with nonempty machines. This paper aims to close this gap. First, we define a new objective metric, Used Capacity at Confidence (UCaC), which measures the maximum used resources at a probability and is proved to be consistent for both empty and nonempty machines, and reformulate the SBPP under chance constraints. Second, by modeling the container resource usage distribution in a generative approach, we reveal that UCaC can be approximated with Gaussian, which is verified by trace data of real-world applications. Third, we propose an exact solver by solving the equivalent cutting stock variant as well as two heuristics-based solvers -- UCaC best fit, bi-level heuristics. We experimentally evaluate these solvers on both synthetic datasets and real application traces, demonstrating our methodology's advantage over traditional SBPP optimal solver minimizing the number of used machines, with a low rate of resource violations.

Ruomeng Ding, Chaoyun Zhang, Lu Wang et al.

Recent advancements in Large Language Models (LLMs) have revolutionized decision-making by breaking down complex problems into more manageable language sequences referred to as "thoughts". An effective thought design should consider three key perspectives: performance, efficiency, and flexibility. However, existing thought can at most exhibit two of these attributes. To address these limitations, we introduce a novel thought prompting approach called "Everything of Thoughts" (XoT) to defy the law of "Penrose triangle of existing thought paradigms. XoT leverages pretrained reinforcement learning and Monte Carlo Tree Search (MCTS) to incorporate external domain knowledge into thoughts, thereby enhancing LLMs' capabilities and enabling them to generalize to unseen problems efficiently. Through the utilization of the MCTS-LLM collaborative thought revision framework, this approach autonomously produces high-quality comprehensive cognitive mappings with minimal LLM interactions. Additionally, XoT empowers LLMs to engage in unconstrained thinking, allowing for flexible cognitive mappings for problems with multiple solutions. We evaluate XoT on several challenging multi-solution problem-solving tasks, including Game of 24, 8-Puzzle, and Pocket Cube. Our results demonstrate that XoT significantly outperforms existing approaches. Notably, XoT can yield multiple solutions with just one LLM call, showcasing its remarkable proficiency in addressing complex problems across diverse domains.

Xiangguo Sun, Hong Cheng, Hang Dong et al.

Scoring systems are commonly seen for platforms in the era of big data. From credit scoring systems in financial services to membership scores in E-commerce shopping platforms, platform managers use such systems to guide users towards the encouraged activity pattern, and manage resources more effectively and more efficiently thereby. To establish such scoring systems, several "empirical criteria" are firstly determined, followed by dedicated top-down design for each factor of the score, which usually requires enormous effort to adjust and tune the scoring function in the new application scenario. What's worse, many fresh projects usually have no ground-truth or any experience to evaluate a reasonable scoring system, making the designing even harder. To reduce the effort of manual adjustment of the scoring function in every new scoring system, we innovatively study the scoring system from the preset empirical criteria without any ground truth, and propose a novel framework to improve the system from scratch. In this paper, we propose a "counter-empirical attacking" mechanism that can generate "attacking" behavior traces and try to break the empirical rules of the scoring system. Then an adversarial "enhancer" is applied to evaluate the scoring system and find the improvement strategy. By training the adversarial learning problem, a proper scoring function can be learned to be robust to the attacking activity traces that are trying to violate the empirical criteria. Extensive experiments have been conducted on two scoring systems including a shared computing resource platform and a financial credit system. The experimental results have validated the effectiveness of our proposed framework.

Chaoyun Zhang, Liqun Li, Shilin He et al.

We introduce UFO, an innovative UI-Focused agent to fulfill user requests tailored to applications on Windows OS, harnessing the capabilities of GPT-Vision. UFO employs a dual-agent framework to meticulously observe and analyze the graphical user interface (GUI) and control information of Windows applications. This enables the agent to seamlessly navigate and operate within individual applications and across them to fulfill user requests, even when spanning multiple applications. The framework incorporates a control interaction module, facilitating action grounding without human intervention and enabling fully automated execution. Consequently, UFO transforms arduous and time-consuming processes into simple tasks achievable solely through natural language commands. We conducted testing of UFO across 9 popular Windows applications, encompassing a variety of scenarios reflective of users' daily usage. The results, derived from both quantitative metrics and real-case studies, underscore the superior effectiveness of UFO in fulfilling user requests. To the best of our knowledge, UFO stands as the first UI agent specifically tailored for task completion within the Windows OS environment. The open-source code for UFO is available on https://github.com/microsoft/UFO.

Chaoyun Zhang, Shilin He, Jiaxu Qian et al.

GUIs have long been central to human-computer interaction, providing an intuitive and visually-driven way to access and interact with digital systems. The advent of LLMs, particularly multimodal models, has ushered in a new era of GUI automation. They have demonstrated exceptional capabilities in natural language understanding, code generation, and visual processing. This has paved the way for a new generation of LLM-brained GUI agents capable of interpreting complex GUI elements and autonomously executing actions based on natural language instructions. These agents represent a paradigm shift, enabling users to perform intricate, multi-step tasks through simple conversational commands. Their applications span across web navigation, mobile app interactions, and desktop automation, offering a transformative user experience that revolutionizes how individuals interact with software. This emerging field is rapidly advancing, with significant progress in both research and industry. To provide a structured understanding of this trend, this paper presents a comprehensive survey of LLM-brained GUI agents, exploring their historical evolution, core components, and advanced techniques. We address research questions such as existing GUI agent frameworks, the collection and utilization of data for training specialized GUI agents, the development of large action models tailored for GUI tasks, and the evaluation metrics and benchmarks necessary to assess their effectiveness. Additionally, we examine emerging applications powered by these agents. Through a detailed analysis, this survey identifies key research gaps and outlines a roadmap for future advancements in the field. By consolidating foundational knowledge and state-of-the-art developments, this work aims to guide both researchers and practitioners in overcoming challenges and unlocking the full potential of LLM-brained GUI agents.

Hanyang Wang, Lu Wang, Chaoyun Zhang et al.

Traditional RLHF optimizes language models with coarse, scalar rewards that mask the fine-grained reasons behind success or failure, leading to slow and opaque learning. Recent work augments RL with textual critiques through prompting or reflection, improving interpretability but leaving model parameters untouched. We introduce Text2Grad, a reinforcement-learning paradigm that turns free-form textual feedback into span-level gradients. Given human (or programmatic) critiques, Text2Grad aligns each feedback phrase with the relevant token spans, converts these alignments into differentiable reward signals, and performs gradient updates that directly refine the offending portions of the model's policy. This yields precise, feedback-conditioned adjustments instead of global nudges. Text2Grad is realized through three components: (1) a high-quality feedback-annotation pipeline that pairs critiques with token spans; (2) a fine-grained reward model that predicts span-level reward on answer while generating explanatory critiques; and (3) a span-level policy optimizer that back-propagates natural-language gradients. Across summarization, code generation, and question answering, Text2Grad consistently surpasses scalar-reward RL and prompt-only baselines, providing both higher task metrics and richer interpretability. Our results demonstrate that natural-language feedback, when converted to gradients, is a powerful signal for fine-grained policy optimization. The code for our method is available at https://github.com/microsoft/Text2Grad

Yuxuan Jiang, Chaoyun Zhang, Shilin He et al.

Large-scale cloud systems play a pivotal role in modern IT infrastructure. However, incidents occurring within these systems can lead to service disruptions and adversely affect user experience. To swiftly resolve such incidents, on-call engineers depend on crafting domain-specific language (DSL) queries to analyze telemetry data. However, writing these queries can be challenging and time-consuming. This paper presents a thorough empirical study on the utilization of queries of KQL, a DSL employed for incident management in a large-scale cloud management system at Microsoft. The findings obtained underscore the importance and viability of KQL queries recommendation to enhance incident management. Building upon these valuable insights, we introduce Xpert, an end-to-end machine learning framework that automates KQL recommendation process. By leveraging historical incident data and large language models, Xpert generates customized KQL queries tailored to new incidents. Furthermore, Xpert incorporates a novel performance metric called Xcore, enabling a thorough evaluation of query quality from three comprehensive perspectives. We conduct extensive evaluations of Xpert, demonstrating its effectiveness in offline settings. Notably, we deploy Xpert in the real production environment of a large-scale incident management system in Microsoft, validating its efficiency in supporting incident management. To the best of our knowledge, this paper represents the first empirical study of its kind, and Xpert stands as a pioneering DSL query recommendation framework designed for incident management.

Qianhui Wu, Kanzhi Cheng, Rui Yang et al. · microsoft-research

One of the principal challenges in building VLM-powered GUI agents is visual grounding, i.e., localizing the appropriate screen region for action execution based on both the visual content and the textual plans. Most existing work formulates this as a text-based coordinate generation task. However, these approaches suffer from several limitations: weak spatial-semantic alignment, inability to handle ambiguous supervision targets, and a mismatch between the dense nature of screen coordinates and the coarse, patch-level granularity of visual features extracted by models like Vision Transformers. In this paper, we propose GUI-Actor, a VLM-based method for coordinate-free GUI grounding. At its core, GUI-Actor introduces an attention-based action head that learns to align a dedicated <ACTOR> token with all relevant visual patch tokens, enabling the model to propose one or more action regions in a single forward pass. In line with this, we further design a grounding verifier to evaluate and select the most plausible action region from the candidates proposed for action execution. Extensive experiments show that GUI-Actor outperforms prior state-of-the-art methods on multiple GUI action grounding benchmarks, with improved generalization to unseen screen resolutions and layouts. Notably, GUI-Actor-7B even surpasses UI-TARS-72B (38.1) on ScreenSpot-Pro, achieving scores of 40.7 with Qwen2-VL and 44.6 with Qwen2.5-VL as backbones. Furthermore, by incorporating the verifier, we find that fine-tuning only the newly introduced action head (~100M parameters for 7B model) while keeping the VLM backbone frozen is sufficient to achieve performance comparable to previous state-of-the-art models, highlighting that GUI-Actor can endow the underlying VLM with effective grounding capabilities without compromising its general-purpose strengths.

Chaoyun Zhang, He Huang, Chiming Ni et al.

Recent Computer-Using Agents (CUAs), powered by multimodal large language models (LLMs), offer a promising direction for automating complex desktop workflows through natural language. However, most existing CUAs remain conceptual prototypes, hindered by shallow OS integration, fragile screenshot-based interaction, and disruptive execution. We present UFO2, a multiagent AgentOS for Windows desktops that elevates CUAs into practical, system-level automation. UFO2 features a centralized HostAgent for task decomposition and coordination, alongside a collection of application-specialized AppAgent equipped with native APIs, domain-specific knowledge, and a unified GUI--API action layer. This architecture enables robust task execution while preserving modularity and extensibility. A hybrid control detection pipeline fuses Windows UI Automation (UIA) with vision-based parsing to support diverse interface styles. Runtime efficiency is further enhanced through speculative multi-action planning, reducing per-step LLM overhead. Finally, a Picture-in-Picture (PiP) interface enables automation within an isolated virtual desktop, allowing agents and users to operate concurrently without interference. We evaluate UFO2 across over 20 real-world Windows applications, demonstrating substantial improvements in robustness and execution accuracy over prior CUAs. Our results show that deep OS integration unlocks a scalable path toward reliable, user-aligned desktop automation.

Dapeng Li, Hang Dong, Lu Wang et al.

In recent years, multi-agent reinforcement learning algorithms have made significant advancements in diverse gaming environments, leading to increased interest in the broader application of such techniques. To address the prevalent challenge of partial observability, communication-based algorithms have improved cooperative performance through the sharing of numerical embedding between agents. However, the understanding of the formation of collaborative mechanisms is still very limited, making designing a human-understandable communication mechanism a valuable problem to address. In this paper, we propose a novel multi-agent reinforcement learning algorithm that embeds large language models into agents, endowing them with the ability to generate human-understandable verbal communication. The entire framework has a message module and an action module. The message module is responsible for generating and sending verbal messages to other agents, effectively enhancing information sharing among agents. To further enhance the message module, we employ a teacher model to generate message labels from the global view and update the student model through Supervised Fine-Tuning (SFT). The action module receives messages from other agents and selects actions based on current local observations and received messages. Experiments conducted on the Overcooked game demonstrate our method significantly enhances the learning efficiency and performance of existing methods, while also providing an interpretable tool for humans to understand the process of multi-agent cooperation.

Zhiqiang Kou, Si Qin, Hailin Wang et al.

Multi-label learning (MLL) has gained attention for its ability to represent real-world data. Label Distribution Learning (LDL), an extension of MLL to learning from label distributions, faces challenges in collecting accurate label distributions. To address the issue of biased annotations, based on the low-rank assumption, existing works recover true distributions from biased observations by exploring the label correlations. However, recent evidence shows that the label distribution tends to be full-rank, and naive apply of low-rank approximation on biased observation leads to inaccurate recovery and performance degradation. In this paper, we address the LDL with biased annotations problem from a novel perspective, where we first degenerate the soft label distribution into a hard multi-hot label and then recover the true label information for each instance. This idea stems from an insight that assigning hard multi-hot labels is often easier than assigning a soft label distribution, and it shows stronger immunity to noise disturbances, leading to smaller label bias. Moreover, assuming that the multi-label space for predicting label distributions is low-rank offers a more reasonable approach to capturing label correlations. Theoretical analysis and experiments confirm the effectiveness and robustness of our method on real-world datasets.

Lu Wang, Mayukh Das, Fangkai Yang et al.

We address the challenge of learning safe and robust decision policies in presence of uncertainty in context of the real scientific problem of adaptive resource oversubscription to enhance resource efficiency while ensuring safety against resource congestion risk. Traditional supervised prediction or forecasting models are ineffective in learning adaptive policies whereas standard online optimization or reinforcement learning is difficult to deploy on real systems. Offline methods such as imitation learning (IL) are ideal since we can directly leverage historical resource usage telemetry. But, the underlying aleatoric uncertainty in such telemetry is a critical bottleneck. We solve this with our proposed novel chance-constrained imitation learning framework, which ensures implicit safety against uncertainty in a principled manner via a combination of stochastic (chance) constraints on resource congestion risk and ensemble value functions. This leads to substantial ($\approx 3-4\times$) improvement in resource efficiency and safety in many oversubscription scenarios, including resource management in cloud services.

Ke Xu, Yun Wang, Leni Yang et al.

Detecting and analyzing potential anomalous performances in cloud computing systems is essential for avoiding losses to customers and ensuring the efficient operation of the systems. To this end, a variety of automated techniques have been developed to identify anomalies in cloud computing performance. These techniques are usually adopted to track the performance metrics of the system (e.g., CPU, memory, and disk I/O), represented by a multivariate time series. However, given the complex characteristics of cloud computing data, the effectiveness of these automated methods is affected. Thus, substantial human judgment on the automated analysis results is required for anomaly interpretation. In this paper, we present a unified visual analytics system named CloudDet to interactively detect, inspect, and diagnose anomalies in cloud computing systems. A novel unsupervised anomaly detection algorithm is developed to identify anomalies based on the specific temporal patterns of the given metrics data (e.g., the periodic pattern), the results of which are visualized in our system to indicate the occurrences of anomalies. Rich visualization and interaction designs are used to help understand the anomalies in the spatial and temporal context. We demonstrate the effectiveness of CloudDet through a quantitative evaluation, two case studies with real-world data, and interviews with domain experts.