Sungdong Kim

Seonghyeon Ye, Doyoung Kim, Sungdong Kim et al. · cmu

Evaluation of Large Language Models (LLMs) is challenging because instruction-following necessitates alignment with human values and the required set of skills varies depending on the instruction. However, previous studies have mainly focused on coarse-grained evaluation (i.e. overall preference-based evaluation), which limits interpretability since it does not consider the nature of user instructions that require instance-wise skill composition. In this paper, we introduce FLASK (Fine-grained Language Model Evaluation based on Alignment Skill Sets), a fine-grained evaluation protocol for both human-based and model-based evaluation which decomposes coarse-level scoring to a skill set-level scoring for each instruction. We experimentally observe that the fine-graininess of evaluation is crucial for attaining a holistic view of model performance and increasing the reliability of the evaluation. Using FLASK, we compare multiple open-source and proprietary LLMs and observe a high correlation between model-based and human-based evaluations. We publicly release the evaluation data and code implementation at https://github.com/kaistAI/FLASK.

Seungone Kim, Jamin Shin, Yejin Cho et al. · cmu, uw

Recently, using a powerful proprietary Large Language Model (LLM) (e.g., GPT-4) as an evaluator for long-form responses has become the de facto standard. However, for practitioners with large-scale evaluation tasks and custom criteria in consideration (e.g., child-readability), using proprietary LLMs as an evaluator is unreliable due to the closed-source nature, uncontrolled versioning, and prohibitive costs. In this work, we propose Prometheus, a fully open-source LLM that is on par with GPT-4's evaluation capabilities when the appropriate reference materials (reference answer, score rubric) are accompanied. We first construct the Feedback Collection, a new dataset that consists of 1K fine-grained score rubrics, 20K instructions, and 100K responses and language feedback generated by GPT-4. Using the Feedback Collection, we train Prometheus, a 13B evaluator LLM that can assess any given long-form text based on customized score rubric provided by the user. Experimental results show that Prometheus scores a Pearson correlation of 0.897 with human evaluators when evaluating with 45 customized score rubrics, which is on par with GPT-4 (0.882), and greatly outperforms ChatGPT (0.392). Furthermore, measuring correlation with GPT-4 with 1222 customized score rubrics across four benchmarks (MT Bench, Vicuna Bench, Feedback Bench, Flask Eval) shows similar trends, bolstering Prometheus's capability as an evaluator LLM. Lastly, Prometheus achieves the highest accuracy on two human preference benchmarks (HHH Alignment & MT Bench Human Judgment) compared to open-sourced reward models explicitly trained on human preference datasets, highlighting its potential as an universal reward model. We open-source our code, dataset, and model at https://kaistai.github.io/prometheus/.

Gi-Cheon Kang, Sungdong Kim, Jin-Hwa Kim et al.

Visual dialog (VisDial) is a task of answering a sequence of questions grounded in an image, using the dialog history as context. Prior work has trained the dialog agents solely on VisDial data via supervised learning or leveraged pre-training on related vision-and-language datasets. This paper presents a semi-supervised learning approach for visually-grounded dialog, called Generative Self-Training (GST), to leverage unlabeled images on the Web. Specifically, GST first retrieves in-domain images through out-of-distribution detection and generates synthetic dialogs regarding the images via multimodal conditional text generation. GST then trains a dialog agent on the synthetic and the original VisDial data. As a result, GST scales the amount of training data up to an order of magnitude that of VisDial (1.2M to 12.9M QA data). For robust training of the synthetic dialogs, we also propose perplexity-based data selection and multimodal consistency regularization. Evaluation on VisDial v1.0 and v0.9 datasets shows that GST achieves new state-of-the-art results on both datasets. We further observe the robustness of GST against both visual and textual adversarial attacks. Finally, GST yields strong performance gains in the low-data regime. Code is available at https://github.com/gicheonkang/gst-visdial.

Gangwoo Kim, Sungdong Kim, Byeongguk Jeon et al.

Questions in open-domain question answering are often ambiguous, allowing multiple interpretations. One approach to handling them is to identify all possible interpretations of the ambiguous question (AQ) and to generate a long-form answer addressing them all, as suggested by Stelmakh et al., (2022). While it provides a comprehensive response without bothering the user for clarification, considering multiple dimensions of ambiguity and gathering corresponding knowledge remains a challenge. To cope with the challenge, we propose a novel framework, Tree of Clarifications (ToC): It recursively constructs a tree of disambiguations for the AQ -- via few-shot prompting leveraging external knowledge -- and uses it to generate a long-form answer. ToC outperforms existing baselines on ASQA in a few-shot setup across the metrics, while surpassing fully-supervised baselines trained on the whole training set in terms of Disambig-F1 and Disambig-ROUGE. Code is available at https://github.com/gankim/tree-of-clarifications.

Seongjin Shin, Sang-Woo Lee, Hwijeen Ahn et al.

Many recent studies on large-scale language models have reported successful in-context zero- and few-shot learning ability. However, the in-depth analysis of when in-context learning occurs is still lacking. For example, it is unknown how in-context learning performance changes as the training corpus varies. Here, we investigate the effects of the source and size of the pretraining corpus on in-context learning in HyperCLOVA, a Korean-centric GPT-3 model. From our in-depth investigation, we introduce the following observations: (1) in-context learning performance heavily depends on the corpus domain source, and the size of the pretraining corpus does not necessarily determine the emergence of in-context learning, (2) in-context learning ability can emerge when a language model is trained on a combination of multiple corpora, even when each corpus does not result in in-context learning on its own, (3) pretraining with a corpus related to a downstream task does not always guarantee the competitive in-context learning performance of the downstream task, especially in the few-shot setting, and (4) the relationship between language modeling (measured in perplexity) and in-context learning does not always correlate: e.g., low perplexity does not always imply high in-context few-shot learning performance.

Dongkeun Yoon, Joel Jang, Sungdong Kim et al. · uw

In this work, we empirically show that updating pretrained LMs (350M, 1.3B, 2.7B) with just a few steps of Gradient Ascent Post-training (GAP) on random, unlabeled text corpora enhances its zero-shot generalization capabilities across diverse NLP tasks. Specifically, we show that GAP can allow LMs to become comparable to 2-3x times larger LMs across 12 different NLP tasks. We also show that applying GAP on out-of-distribution corpora leads to the most reliable performance improvements. Our findings indicate that GAP can be a promising method for improving the generalization capability of LMs without any task-specific fine-tuning.

Gangwoo Kim, Sungdong Kim, Kang Min Yoo et al.

In this paper, we introduce a novel framework, SIMSEEK, (Simulating information-Seeking conversation from unlabeled documents), and compare its two variants. In our baseline SIMSEEK-SYM, a questioner generates follow-up questions upon the predetermined answer by an answerer. On the contrary, SIMSEEK-ASYM first generates the question and then finds its corresponding answer under the conversational context. Our experiments show that they can synthesize effective training resources for CQA and conversational search tasks. As a result, conversations from SIMSEEK-ASYM not only make more improvements in our experiments but also are favorably reviewed in a human evaluation. We finally release a large-scale resource of synthetic conversations, WIKI-SIMSEEK, containing 2 million CQA pairs built upon Wikipedia documents. With the dataset, our CQA model achieves state-of-the-art performance on a recent CQA benchmark, QuAC.

Sang-Woo Lee, Sungdong Kim, Donghyeon Ko et al.

Task-oriented dialogue (TOD) systems are mainly based on the slot-filling-based TOD (SF-TOD) framework, in which dialogues are broken down into smaller, controllable units (i.e., slots) to fulfill a specific task. A series of approaches based on this framework achieved remarkable success on various TOD benchmarks. However, we argue that the current TOD benchmarks are limited to surrogate real-world scenarios and that the current TOD models are still a long way to cover the scenarios. In this position paper, we first identify current status and limitations of SF-TOD systems. After that, we explore the WebTOD framework, the alternative direction for building a scalable TOD system when a web/mobile interface is available. In WebTOD, the dialogue system learns how to understand the web/mobile interface that the human agent interacts with, powered by a large-scale language model.

Jing Wei, Sungdong Kim, Hyunhoon Jung et al.

Large language models (LLMs) provide a new way to build chatbots by accepting natural language prompts. Yet, it is unclear how to design prompts to power chatbots to carry on naturalistic conversations while pursuing a given goal, such as collecting self-report data from users. We explore what design factors of prompts can help steer chatbots to talk naturally and collect data reliably. To this aim, we formulated four prompt designs with different structures and personas. Through an online study (N = 48) where participants conversed with chatbots driven by different designs of prompts, we assessed how prompt designs and conversation topics affected the conversation flows and users' perceptions of chatbots. Our chatbots covered 79% of the desired information slots during conversations, and the designs of prompts and topics significantly influenced the conversation flows and the data collection performance. We discuss the opportunities and challenges of building chatbots with LLMs.

Sanghwan Bae, Donghyun Kwak, Soyoung Kang et al.

Remembering important information from the past and continuing to talk about it in the present are crucial in long-term conversations. However, previous literature does not deal with cases where the memorized information is outdated, which may cause confusion in later conversations. To address this issue, we present a novel task and a corresponding dataset of memory management in long-term conversations, in which bots keep track of and bring up the latest information about users while conversing through multiple sessions. In order to support more precise and interpretable memory, we represent memory as unstructured text descriptions of key information and propose a new mechanism of memory management that selectively eliminates invalidated or redundant information. Experimental results show that our approach outperforms the baselines that leave the stored memory unchanged in terms of engagingness and humanness, with larger performance gap especially in the later sessions.

Sanghwan Bae, Donghyun Kwak, Sungdong Kim et al.

Recent open-domain dialogue models have brought numerous breakthroughs. However, building a chat system is not scalable since it often requires a considerable volume of human-human dialogue data, especially when enforcing features such as persona, style, or safety. In this work, we study the challenge of imposing roles on open-domain dialogue systems, with the goal of making the systems maintain consistent roles while conversing naturally with humans. To accomplish this, the system must satisfy a role specification that includes certain conditions on the stated features as well as a system policy on whether or not certain types of utterances are allowed. For this, we propose an efficient data collection framework leveraging in-context few-shot learning of large-scale language models for building role-satisfying dialogue dataset from scratch. We then compare various architectures for open-domain dialogue systems in terms of meeting role specifications while maintaining conversational abilities. Automatic and human evaluations show that our models return few out-of-bounds utterances, keeping competitive performance on general metrics. We release a Korean dialogue dataset we built for further research.

Sungdong Kim, Jin-Hwa Kim, Jiyoung Lee et al.

Efficient video-language modeling should consider the computational cost because of a large, sometimes intractable, number of video frames. Parametric approaches such as the attention mechanism may not be ideal since its computational cost quadratically increases as the video length increases. Rather, previous studies have relied on offline feature extraction or frame sampling to represent the video efficiently, focusing on cross-modal modeling in short video clips. In this paper, we propose a semi-parametric video-grounded text generation model, SeViT, a novel perspective on scalable video-language modeling toward long untrimmed videos. Treating a video as an external data store, SeViT includes a non-parametric frame retriever to select a few query-relevant frames from the data store for a given query and a parametric generator to effectively aggregate the frames with the query via late fusion methods. Experimental results demonstrate our method has a significant advantage in longer videos and causal video understanding. Moreover, our model achieves the new state of the art on four video-language datasets, iVQA (+4.8), Next-QA (+6.9), and Activitynet-QA (+4.8) in accuracy, and MSRVTT-Caption (+3.6) in CIDEr.

Young-Ho Kim, Sungdong Kim, Minsuk Chang et al.

Current natural language interaction for self-tracking tools largely depends on bespoke implementation optimized for a specific tracking theme and data format, which is neither generalizable nor scalable to a tremendous design space of self-tracking. However, training machine learning models in the context of self-tracking is challenging due to the wide variety of tracking topics and data formats. In this paper, we propose a novel NLP task for self-tracking that extracts close- and open-ended information from a retrospective activity log described as a plain text, and a domain-agnostic, GPT-3-based NLU framework that performs this task. The framework augments the prompt using synthetic samples to transform the task into 10-shot learning, to address a cold-start problem in bootstrapping a new tracking topic. Our preliminary evaluation suggests that our approach significantly outperforms the baseline QA models. Going further, we discuss future application domains toward which the NLP and HCI researchers can collaborate.

Sungdong Kim, Minjoon Seo

Learning from human feedback via proxy reward modeling has been studied to align Large Language Models (LLMs) with human values. However, achieving reliable training through that proxy reward model (RM) is not a trivial problem, and its behavior remained as a black-box. In this paper, we study the role of proxy rewards in the LLM alignment via `reverse reward engineering' by composing interpretable features as a white-box reward function. We aim to replicate the ground truth (gold) reward signal by achieving a monotonic relationship between the proxy and gold reward signals after training the model using the proxy reward in reinforcement learning (RL). Our findings indicate that successfully emulating the gold reward requires generating responses that are relevant with enough length to open-ended questions, while also ensuring response consistency in closed-ended questions. Furthermore, resulting models optimizing our devised white-box reward show competitive performances with strong open-source RMs in alignment benchmarks. We highlight its potential usage as a simple but strong reward baseline for the LLM alignment, not requiring explicit human feedback dataset and RM training. Our code is available at https://github.com/naver-ai/rethinking-proxy-reward.

Dongkeun Yoon, Joel Jang, Sungdong Kim et al.

We introduce LangBridge, a zero-shot approach to adapt language models for multilingual reasoning tasks without multilingual supervision. LangBridge operates by bridging two models, each specialized in different aspects: (1) one specialized in understanding multiple languages (e.g., mT5 encoder) and (2) one specialized in reasoning (e.g., MetaMath). LangBridge connects the two models by introducing minimal trainable parameters between them. Despite utilizing only English data for training, LangBridge considerably enhances the performance of language models on low-resource languages across mathematical reasoning, code completion, logical reasoning, and commonsense reasoning. Our analysis suggests that the efficacy of LangBridge stems from the language-agnostic characteristics of multilingual representations. We publicly release our code and models.

Sungdong Kim, Sanghwan Bae, Jamin Shin et al.

Aligning large language models (LLMs) to human values has become increasingly important as it enables sophisticated steering of LLMs. However, it requires significant human demonstrations and feedback or distillation from proprietary LLMs such as ChatGPT. In this work, we propose a novel alignment learning framework with synthetic feedback not dependent on extensive human annotations and proprietary LLMs. First, we perform reward modeling (RM) with synthetic feedback by contrasting responses from vanilla LLMs with various sizes and prompts. Then, we use the RM to simulate high-quality demonstrations to train a supervised policy and further optimize the model with reinforcement learning. Our resulting model, Aligned Language Model with Synthetic Training dataset (ALMoST), outperforms recent open-sourced models, which are trained on the outputs of InstructGPT or human-annotated demonstrations, in alignment benchmarks. In human evaluation, our model is preferred to Alpaca and Dolly-v2, 55.0% and 58.5% of the time, respectively. Further analyses demonstrate the efficacy and importance of synthetic feedback in our framework. The code is available at https://github.com/naver-ai/almost

Sungjoon Park, Jihyung Moon, Sungdong Kim et al.

We introduce Korean Language Understanding Evaluation (KLUE) benchmark. KLUE is a collection of 8 Korean natural language understanding (NLU) tasks, including Topic Classification, SemanticTextual Similarity, Natural Language Inference, Named Entity Recognition, Relation Extraction, Dependency Parsing, Machine Reading Comprehension, and Dialogue State Tracking. We build all of the tasks from scratch from diverse source corpora while respecting copyrights, to ensure accessibility for anyone without any restrictions. With ethical considerations in mind, we carefully design annotation protocols. Along with the benchmark tasks and data, we provide suitable evaluation metrics and fine-tuning recipes for pretrained language models for each task. We furthermore release the pretrained language models (PLM), KLUE-BERT and KLUE-RoBERTa, to help reproducing baseline models on KLUE and thereby facilitate future research. We make a few interesting observations from the preliminary experiments using the proposed KLUE benchmark suite, already demonstrating the usefulness of this new benchmark suite. First, we find KLUE-RoBERTa-large outperforms other baselines, including multilingual PLMs and existing open-source Korean PLMs. Second, we see minimal degradation in performance even when we replace personally identifiable information from the pretraining corpus, suggesting that privacy and NLU capability are not at odds with each other. Lastly, we find that using BPE tokenization in combination with morpheme-level pre-tokenization is effective in tasks involving morpheme-level tagging, detection and generation. In addition to accelerating Korean NLP research, our comprehensive documentation on creating KLUE will facilitate creating similar resources for other languages in the future. KLUE is available at https://klue-benchmark.com.

Jinhyuk Lee, Wonjin Yoon, Sungdong Kim et al.

Biomedical text mining is becoming increasingly important as the number of biomedical documents rapidly grows. With the progress in natural language processing (NLP), extracting valuable information from biomedical literature has gained popularity among researchers, and deep learning has boosted the development of effective biomedical text mining models. However, directly applying the advancements in NLP to biomedical text mining often yields unsatisfactory results due to a word distribution shift from general domain corpora to biomedical corpora. In this article, we investigate how the recently introduced pre-trained language model BERT can be adapted for biomedical corpora. We introduce BioBERT (Bidirectional Encoder Representations from Transformers for Biomedical Text Mining), which is a domain-specific language representation model pre-trained on large-scale biomedical corpora. With almost the same architecture across tasks, BioBERT largely outperforms BERT and previous state-of-the-art models in a variety of biomedical text mining tasks when pre-trained on biomedical corpora. While BERT obtains performance comparable to that of previous state-of-the-art models, BioBERT significantly outperforms them on the following three representative biomedical text mining tasks: biomedical named entity recognition (0.62% F1 score improvement), biomedical relation extraction (2.80% F1 score improvement) and biomedical question answering (12.24% MRR improvement). Our analysis results show that pre-training BERT on biomedical corpora helps it to understand complex biomedical texts. We make the pre-trained weights of BioBERT freely available at https://github.com/naver/biobert-pretrained, and the source code for fine-tuning BioBERT available at https://github.com/dmis-lab/biobert.

Guijin Son, Hanwool Lee, Sungdong Kim et al. · cmu

We propose KMMLU, a new Korean benchmark with 35,030 expert-level multiple-choice questions across 45 subjects ranging from humanities to STEM. While prior Korean benchmarks are translated from existing English benchmarks, KMMLU is collected from original Korean exams, capturing linguistic and cultural aspects of the Korean language. We test 27 public and proprietary LLMs and observe the best public model to score 50.5%, leaving significant room for improvement. This model was primarily trained for English and Chinese, not Korean. Current LLMs tailored to Korean, such as Polyglot-Ko, perform far worse. Surprisingly, even the most capable proprietary LLMs, e.g., GPT-4 and HyperCLOVA X do not exceed 60%. This suggests that further work is needed to improve LLMs for Korean, and we believe KMMLU offers the appropriate tool to track this progress. We make our dataset publicly available on the Hugging Face Hub and integrate the benchmark into EleutherAI's Language Model Evaluation Harness.

Chanwoong Yoon, Gangwoo Kim, Byeongguk Jeon et al.

Conversational search, unlike single-turn retrieval tasks, requires understanding the current question within a dialogue context. The common approach of rewrite-then-retrieve aims to decontextualize questions to be self-sufficient for off-the-shelf retrievers, but most existing methods produce sub-optimal query rewrites due to the limited ability to incorporate signals from the retrieval results. To overcome this limitation, we present a novel framework RetPO (Retriever's Preference Optimization), which is designed to optimize a language model (LM) for reformulating search queries in line with the preferences of the target retrieval systems. The process begins by prompting a large LM to produce various potential rewrites and then collects retrieval performance for these rewrites as the retrievers' preferences. Through the process, we construct a large-scale dataset called RF collection, containing Retrievers' Feedback on over 410K query rewrites across 12K conversations. Furthermore, we fine-tune a smaller LM on this dataset to align it with the retrievers' feedback. Our resulting model demonstrates superiority on two benchmarks, surpassing the previous state-of-the-art performance of rewrite-then-retrieve approaches.

Sangkyu Lee, Sungdong Kim, Ashkan Yousefpour et al.

Existing approaches for aligning large language models with human preferences face a trade-off that requires a separate reward model (RM) for on-policy learning. In this paper, we present a novel alignment framework, SELF-JUDGE that (1) does on-policy learning and 2) is parameter efficient, as it does not require an additional RM for evaluating the samples for on-policy learning. To this end, we propose Judge-augmented Supervised Fine-Tuning (JSFT) to train a single model to act as both a policy and a judge. Specifically, we view the pairwise judgment task, choosing the better response from a response pair, as a special case of the instruction-following task. The resulting model can judge preferences of on-the-fly responses from current policy initialized from itself. Experimental results show the efficacy of SELF-JUDGE, outperforming baselines in preference benchmarks. We also show that the rejecting sampling by itself can improve performance further without an additional evaluator.

Kang Min Yoo, Jaegeun Han, Sookyo In et al.

We introduce HyperCLOVA X, a family of large language models (LLMs) tailored to the Korean language and culture, along with competitive capabilities in English, math, and coding. HyperCLOVA X was trained on a balanced mix of Korean, English, and code data, followed by instruction-tuning with high-quality human-annotated datasets while abiding by strict safety guidelines reflecting our commitment to responsible AI. The model is evaluated across various benchmarks, including comprehensive reasoning, knowledge, commonsense, factuality, coding, math, chatting, instruction-following, and harmlessness, in both Korean and English. HyperCLOVA X exhibits strong reasoning capabilities in Korean backed by a deep understanding of the language and cultural nuances. Further analysis of the inherent bilingual nature and its extension to multilingualism highlights the model's cross-lingual proficiency and strong generalization ability to untargeted languages, including machine translation between several language pairs and cross-lingual inference tasks. We believe that HyperCLOVA X can provide helpful guidance for regions or countries in developing their sovereign LLMs.

Haebin Shin, Lei Ji, Yeyun Gong et al.

Prompts used in recent large language model based applications are often fixed and lengthy, leading to significant computational overhead. To address this challenge, we propose Generative Prompt Internalization (GenPI), a lightweight method that employs a joint training approach. GenPI not only replicates the behavior of models with prompt inputs but also generates the content of the prompt along with reasons for why the model's behavior should change accordingly. We demonstrate that our approach effectively internalizes complex prompts across various agent-based application scenarios. For effective training without interactions with the dedicated environments, we introduce a data synthesis technique that autonomously collects conversational datasets by swapping the roles of the agent and environment. This method is especially useful in scenarios where only a predefined prompt is available without a corresponding training dataset. By internalizing complex prompts, Generative Prompt Internalization enables high performance and efficient inference without the need for explicit prompts.

Seong-A Park, Jong-Eui Chae, Sungdong Kim et al.

In clinical settings, monitoring hemodynamics is crucial for managing patient prognosis, necessitating the integrated analysis of multiple physiological signals. While recent research has analyzed single signals such as electrocardiography (ECG) or photoplethysmography (PPG), there has yet to be a proposal for an approach that encompasses the complex signal analysis required in actual clinical scenarios. In this study, we introduce the SNUPHY-M (Seoul National University hospital PHYsiological signal Masked representation learning) model extracts physiological features reflecting the electrical, pressure, and fluid characteristics of the cardiac cycle in the process of restoring three masked physiological signals based on self-supervised learning (SSL): ECG, PPG, and arterial blood pressure (ABP) signals. By employing multiple physical characteristics, the model can extract more enriched features only using non-invasive signals. We evaluated the model's performance in clinical downstream tasks such as hypotension, stroke volume, systolic blood pressure, diastolic blood pressure, and age prediction. Our results showed that the SNUPHY-M significantly outperformed supervised or SSL models, especially in prediction tasks using non-invasive signals. To the best of our knowledge, SNUPHY-M is the first model to apply multi-modal SSL to cardiovascular analysis involving ECG, PPG, and ABP signals. This approach effectively supports clinical decision-making and enables precise diagnostics, contributing significantly to the early diagnosis and management of hemodynamics without invasiveness.

Jeonghoon Kim, Jung Hyun Lee, Sungdong Kim et al.

Large language models (LLMs) face the challenges in fine-tuning and deployment due to their high memory demands and computational costs. While parameter-efficient fine-tuning (PEFT) methods aim to reduce the memory usage of the optimizer state during fine-tuning, the inherent size of pre-trained LLM weights continues to be a pressing concern. Even though quantization techniques are widely proposed to ease memory demands and accelerate LLM inference, most of these techniques are geared towards the deployment phase. To bridge this gap, this paper presents Parameter-Efficient and Quantization-aware Adaptation (PEQA) - a simple yet effective method that combines the advantages of PEFT with quantized LLMs. By updating solely the quantization scales, PEQA can be directly applied to quantized LLMs, ensuring seamless task transitions. Parallel to existing PEFT methods, PEQA significantly reduces the memory overhead associated with the optimizer state. Furthermore, it leverages the advantages of quantization to substantially reduce model sizes. Even after fine-tuning, the quantization structure of a PEQA-tuned LLM remains intact, allowing for accelerated inference on the deployment stage. We employ PEQA-tuning for task-specific adaptation on LLMs with up to 65 billion parameters. To assess the logical reasoning and language comprehension of PEQA-tuned LLMs, we fine-tune low-bit quantized LLMs using a instruction dataset. Our results show that even when LLMs are quantized to below 4-bit precision, their capabilities in language modeling, few-shot in-context learning, and comprehension can be resiliently restored to (or even improved over) their full-precision original performances with PEQA.

Takyoung Kim, Jamin Shin, Young-Ho Kim et al.

Most task-oriented dialogue (TOD) benchmarks assume users that know exactly how to use the system by constraining the user behaviors within the system's capabilities via strict user goals, namely "user familiarity" bias. This data bias deepens when it combines with data-driven TOD systems, as it is impossible to fathom the effect of it with existing static evaluations. Hence, we conduct an interactive user study to unveil how vulnerable TOD systems are against realistic scenarios. In particular, we compare users with 1) detailed goal instructions that conform to the system boundaries (closed-goal) and 2) vague goal instructions that are often unsupported but realistic (open-goal). Our study reveals that conversations in open-goal settings lead to catastrophic failures of the system, in which 92% of the dialogues had significant issues. Moreover, we conduct a thorough analysis to identify distinctive features between the two settings through error annotation. From this, we discover a novel "pretending" behavior, in which the system pretends to handle the user requests even though they are beyond the system's capabilities. We discuss its characteristics and toxicity while showing recent large language models can also suffer from this behavior.

Sungdong Kim, Gangwoo Kim

Conversational search (CS) needs a holistic understanding of conversational inputs to retrieve relevant passages. In this paper, we demonstrate the existence of a retrieval shortcut in CS, which causes models to retrieve passages solely relying on partial history while disregarding the latest question. With in-depth analysis, we first show that naively trained dense retrievers heavily exploit the shortcut and hence perform poorly when asked to answer history-independent questions. To build more robust models against shortcut dependency, we explore various hard negative mining strategies. Experimental results show that training with the model-based hard negatives effectively mitigates the dependency on the shortcut, significantly improving dense retrievers on recent CS benchmarks. In particular, our retriever outperforms the previous state-of-the-art model by 11.0 in Recall@10 on QReCC.

Mujeen Sung, Jinhyuk Lee, Sean Yi et al.

Pre-trained language models (LMs) have become ubiquitous in solving various natural language processing (NLP) tasks. There has been increasing interest in what knowledge these LMs contain and how we can extract that knowledge, treating LMs as knowledge bases (KBs). While there has been much work on probing LMs in the general domain, there has been little attention to whether these powerful LMs can be used as domain-specific KBs. To this end, we create the BioLAMA benchmark, which is comprised of 49K biomedical factual knowledge triples for probing biomedical LMs. We find that biomedical LMs with recently proposed probing methods can achieve up to 18.51% Acc@5 on retrieving biomedical knowledge. Although this seems promising given the task difficulty, our detailed analyses reveal that most predictions are highly correlated with prompt templates without any subjects, hence producing similar results on each relation and hindering their capabilities to be used as domain-specific KBs. We hope that BioLAMA can serve as a challenging benchmark for biomedical factual probing.

Sungdong Kim, Minsuk Chang, Sang-Woo Lee

We propose NeuralWOZ, a novel dialogue collection framework that uses model-based dialogue simulation. NeuralWOZ has two pipelined models, Collector and Labeler. Collector generates dialogues from (1) user's goal instructions, which are the user context and task constraints in natural language, and (2) system's API call results, which is a list of possible query responses for user requests from the given knowledge base. Labeler annotates the generated dialogue by formulating the annotation as a multiple-choice problem, in which the candidate labels are extracted from goal instructions and API call results. We demonstrate the effectiveness of the proposed method in the zero-shot domain transfer learning for dialogue state tracking. In the evaluation, the synthetic dialogue corpus generated from NeuralWOZ achieves a new state-of-the-art with improvements of 4.4% point joint goal accuracy on average across domains, and improvements of 5.7% point of zero-shot coverage against the MultiWOZ 2.1 dataset.

Sungdong Kim, Sohee Yang, Gyuwan Kim et al.

Recent works in dialogue state tracking (DST) focus on an open vocabulary-based setting to resolve scalability and generalization issues of the predefined ontology-based approaches. However, they are inefficient in that they predict the dialogue state at every turn from scratch. Here, we consider dialogue state as an explicit fixed-sized memory and propose a selectively overwriting mechanism for more efficient DST. This mechanism consists of two steps: (1) predicting state operation on each of the memory slots, and (2) overwriting the memory with new values, of which only a few are generated according to the predicted state operations. Our method decomposes DST into two sub-tasks and guides the decoder to focus only on one of the tasks, thus reducing the burden of the decoder. This enhances the effectiveness of training and DST performance. Our SOM-DST (Selectively Overwriting Memory for Dialogue State Tracking) model achieves state-of-the-art joint goal accuracy with 51.72% in MultiWOZ 2.0 and 53.01% in MultiWOZ 2.1 in an open vocabulary-based DST setting. In addition, we analyze the accuracy gaps between the current and the ground truth-given situations and suggest that it is a promising direction to improve state operation prediction to boost the DST performance.

Gyeongbok Lee, Sungdong Kim, Seung-won Hwang

Question answering (QA) extracting answers from text to the given question in natural language, has been actively studied and existing models have shown a promise of outperforming human performance when trained and evaluated with SQuAD dataset. However, such performance may not be replicated in the actual setting, for which we need to diagnose the cause, which is non-trivial due to the complexity of model. We thus propose a web-based UI that provides how each model contributes to QA performances, by integrating visualization and analysis tools for model explanation. We expect this framework can help QA model researchers to refine and improve their models.