Avi Segal

Hagai Astrin, Ayal Swaid, Avi Segal et al.

Mental health challenges are increasing worldwide, straining emotional support services and leading to counselor overload. This can result in delayed responses during critical situations, such as suicidal ideation, where timely intervention is essential. While large language models (LLMs) have shown strong generative capabilities, their application in low-resource languages, especially in sensitive domains like mental health, remains underexplored. Furthermore, existing LLM-based agents often struggle to replicate the supportive language and intervention strategies used by professionals due to a lack of training on large-scale, real-world datasets. To address this, we propose CARE (Counselor-Aligned Response Engine), a GenAI framework that assists counselors by generating real-time, psychologically aligned response recommendations. CARE fine-tunes open-source LLMs separately for Hebrew and Arabic using curated subsets of real-world crisis conversations. The training data consists of sessions rated as highly effective by professional counselors, enabling the models to capture interaction patterns associated with successful de-escalation. By training on complete conversation histories, CARE maintains the evolving emotional context and dynamic structure of counselor-help-seeker dialogue. In experimental settings, CARE demonstrates stronger semantic and strategic alignment with gold-standard counselor responses compared to non-specialized LLMs. These findings suggest that domain-specific fine-tuning on expert-validated data can significantly support counselor workflows and improve care quality in low-resource language contexts.

Anastasia Kovalkov, Benjamin Paaßen, Avi Segal et al.

Promoting creativity is considered an important goal of education, but creativity is notoriously hard to measure.In this paper, we make the journey fromdefining a formal measure of creativity that is efficientlycomputable to applying the measure in a practical domain. The measure is general and relies on coretheoretical concepts in creativity theory, namely fluency, flexibility, and originality, integratingwith prior cognitive science literature. We adapted the general measure for projects in the popular visual programming language Scratch.We designed a machine learning model for predicting the creativity of Scratch projects, trained and evaluated on human expert creativity assessments in an extensive user study. Our results show that opinions about creativity in Scratch varied widely across experts. The automatic creativity assessment aligned with the assessment of the human experts more than the experts agreed with each other. This is a first step in providing computational models for measuring creativity that can be applied to educational technologies, and to scale up the benefit of creativity education in schools.

Amir Bialer, Daniel Izmaylov, Avi Segal et al.

With the increased awareness of situations of mental crisis and their societal impact, online services providing emergency support are becoming commonplace in many countries. Computational models, trained on discussions between help-seekers and providers, can support suicide prevention by identifying at-risk individuals. However, the lack of domain-specific models, especially in low-resource languages, poses a significant challenge for the automatic detection of suicide risk. We propose a model that combines pre-trained language models (PLM) with a fixed set of manually crafted (and clinically approved) set of suicidal cues, followed by a two-stage fine-tuning process. Our model achieves 0.91 ROC-AUC and an F2-score of 0.55, significantly outperforming an array of strong baselines even early on in the conversation, which is critical for real-time detection in the field. Moreover, the model performs well across genders and age groups.

Ziv Fenigstein, Kobi Gal, Avi Segal et al.

Assessing teachers' geometric content knowledge is essential for geometry instructional quality and student learning, but difficult to scale. The Van Hiele model characterizes geometric reasoning through five hierarchical levels. Traditional Van Hiele assessment relies on manual expert analysis of open-ended responses. This process is time-consuming, costly, and prevents large-scale evaluation. This study develops an automated approach for diagnosing teachers' Van Hiele reasoning levels using large language models grounded in educational theory. Our central hypothesis is that integrating explicit skills information significantly improves Van Hiele classification. In collaboration with mathematics education researchers, we built a structured skills dictionary decomposing the Van Hiele levels into 33 fine-grained reasoning skills. Through a custom web platform, 31 pre-service teachers solved geometry problems, yielding 226 responses. Expert researchers then annotated each response with its Van Hiele level and demonstrated skills from the dictionary. Using this annotated dataset, we implemented two classification approaches: (1) retrieval-augmented generation (RAG) and (2) multi-task learning (MTL). Each approach compared a skills-aware variant incorporating the skills dictionary against a baseline without skills information. Results showed that for both methods, skills-aware variants significantly outperformed baselines across multiple evaluation metrics. This work provides the first automated approach for Van Hiele level classification from open-ended responses. It offers a scalable, theory-grounded method for assessing teachers' geometric reasoning that can enable large-scale evaluation and support adaptive, personalized teacher learning systems.

Eliya Naomi Aharon, Meytal Grimland, Avi Segal et al.

Effective mental health counseling is a complex, theory-driven process requiring the simultaneous integration of psychological frameworks, real-time distress signals, and strategic intervention planning. This level of clinical reasoning is critical for safety and therapeutic effectiveness but is often missing in general-purpose Large Language Models (LLMs). We introduce SAGE (Strategy-Aware Graph-Enhanced), a novel framework designed to bridge the gap between structured clinical knowledge and generative AI. SAGE constructs a heterogeneous graph that unifies conversational dynamics with a psychologically grounded layer, explicitly anchoring interactions in a theory-driven lexicon. Our architecture first employs a Next Strategy Classifier to identify the optimal therapeutic intervention. Subsequently, a Graph-Aware Attention mechanism projects graph-derived structural signals into soft prompts, conditioning the LLM to generate responses that maintain clinical depth. Validated through both automated metrics and expert human evaluation, SAGE outperforms baselines in strategy prediction and recommended response quality. By providing actionable intervention recommendations, SAGE serves as a cutting-edge decision-support tool designed to augment human expertise in high-stakes crisis counseling.

Noga Schwartz, Roy Fairstein, Avi Segal et al.

Early detection of struggling student programmers is crucial for providing them with personalized support. While multiple AI-based approaches have been proposed for this problem, they do not explicitly reason about students' programming skills in the model. This study addresses this gap by developing in collaboration with educators a taxonomy of proficiencies that categorizes how students solve coding tasks and is embedded in the detection model. Our model, termed the Proficiency Taxonomy Model (PTM), simultaneously learns the student's coding skills based on their coding history and predicts whether they will struggle on a new task. We extensively evaluated the effectiveness of the PTM model on two separate datasets from introductory Java and Python courses for beginner programmers. Experimental results demonstrate that PTM outperforms state-of-the-art models in predicting struggling students. The paper showcases the potential of combining structured insights from teachers for early identification of those needing assistance in learning to code.

Janet Rafner, Miroslav Gajdacz, Gitte Kragh et al.

Artificial Intelligence (AI) can augment and sometimes even replace human cognition. Inspired by efforts to value human agency alongside productivity, we discuss the benefits of solving Citizen Science (CS) tasks with Hybrid Intelligence (HI), a synergetic mixture of human and artificial intelligence. Currently there is no clear framework or methodology on how to create such an effective mixture. Due to the unique participant-centered set of values and the abundance of tasks drawing upon both human common sense and complex 21st century skills, we believe that the field of CS offers an invaluable testbed for the development of HI and human-centered AI of the 21st century, while benefiting CS as well. In order to investigate this potential, we first relate CS to adjacent computational disciplines. Then, we demonstrate that CS projects can be grouped according to their potential for HI-enhancement by examining two key dimensions: the level of digitization and the amount of knowledge or experience required for participation. Finally, we propose a framework for types of human-AI interaction in CS based on established criteria of HI. This "HI lens" provides the CS community with an overview of several ways to utilize the combination of AI and human intelligence in their projects. It also allows the AI community to gain ideas on how developing AI in CS projects can further their own field.

Anastasia Kovalkov, Avi Segal, Kobi Gal

Visual programming environments are increasingly part of the curriculum in schools. Their potential for promoting creative thinking of students is an important factor in their adoption. However, there does not exist a standard approach for detecting creativity in students' programming behavior, and analyzing programs manually requires human expertise and is time consuming. This work provides a computational tool for measuring creativity in visual programming that combines theory from the literature with data mining approaches. It adapts the classical dimensions of creative processes to our setting, as well as considering new aspects such as visual elements of the projects. We apply this approach to the Scratch programming environment, measuring the creativity score of hundreds of projects. We show that current metrics of computational thinking in Scratch fail to capture important aspects of creativity, such as the visual artifacts of projects. Interviews conducted with Scratch teachers validate our approach.

Laura Schelenz, Avi Segal, Kobi Gal

Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences. However, users are becoming increasingly vulnerable to online manipulation due to algorithmic advancements and lack of transparency. Such manipulation decreases users' levels of trust, autonomy, and satisfaction concerning the systems with which they interact. Increasing transparency is an important goal for personalization based systems. Unfortunately, system designers lack guidance in assessing and implementing transparency in their developed systems. In this work we combine insights from technology ethics and computer science to generate a list of transparency best practices for machine generated personalization. Based on these best practices, we develop a checklist to be used by designers wishing to evaluate and increase the transparency of their algorithmic systems. Adopting a designer perspective, we apply the checklist to prominent online services and discuss its advantages and shortcomings. We encourage researchers to adopt the checklist in various environments and to work towards a consensus-based tool for measuring transparency in the personalization community.

Avi Segal, Kobi Gal, Guy Shani et al.

The prevalence of e-learning systems and on-line courses has made educational material widely accessible to students of varying abilities and backgrounds. There is thus a growing need to accommodate for individual differences in e-learning systems. This paper presents an algorithm called EduRank for personalizing educational content to students that combines a collaborative filtering algorithm with voting methods. EduRank constructs a difficulty ranking for each student by aggregating the rankings of similar students using different aspects of their performance on common questions. These aspects include grades, number of retries, and time spent solving questions. It infers a difficulty ranking directly over the questions for each student, rather than ordering them according to the student's predicted score. The EduRank algorithm was tested on two data sets containing thousands of students and a million records. It was able to outperform the state-of-the-art ranking approaches as well as a domain expert. EduRank was used by students in a classroom activity, where a prior model was incorporated to predict the difficulty rankings of students with no prior history in the system. It was shown to lead students to solve more difficult questions than an ordering by a domain expert, without reducing their performance.

Avi Segal, Yossi Ben David, Joseph Jay Williams et al.

As e-learning systems become more prevalent, there is a growing need for them to accommodate individual differences between students. This paper addresses the problem of how to personalize educational content to students in order to maximize their learning gains over time. We present a new computational approach to this problem called MAPLE (Multi-Armed Bandits based Personalization for Learning Environments) that combines difficulty ranking with multi-armed bandits. Given a set of target questions MAPLE estimates the expected learning gains for each question and uses an exploration-exploitation strategy to choose the next question to pose to the student. It maintains a personalized ranking over the difficulties of question in the target set which is used in two ways: First, to obtain initial estimates over the learning gains for the set of questions. Second, to update the estimates over time based on the students responses. We show in simulations that MAPLE was able to improve students' learning gains compared to approaches that sequence questions in increasing level of difficulty, or rely on content experts. When implemented in a live e-learning system in the wild, MAPLE showed promising results. This work demonstrates the efficacy of using stochastic approaches to the sequencing problem when augmented with information about question difficulty.