CYJul 20, 2024
Do Generative AI Models Output Harm while Representing Non-Western Cultures: Evidence from A Community-Centered ApproachSourojit Ghosh, Pranav Narayanan Venkit, Sanjana Gautam et al.
Our research investigates the impact of Generative Artificial Intelligence (GAI) models, specifically text-to-image generators (T2Is), on the representation of non-Western cultures, with a focus on Indian contexts. Despite the transformative potential of T2Is in content creation, concerns have arisen regarding biases that may lead to misrepresentations and marginalizations. Through a community-centered approach and grounded theory analysis of 5 focus groups from diverse Indian subcultures, we explore how T2I outputs to English prompts depict Indian culture and its subcultures, uncovering novel representational harms such as exoticism and cultural misappropriation. These findings highlight the urgent need for inclusive and culturally sensitive T2I systems. We propose design guidelines informed by a sociotechnical perspective, aiming to address these issues and contribute to the development of more equitable and representative GAI technologies globally. Our work also underscores the necessity of adopting a community-centered approach to comprehend the sociotechnical dynamics of these models, complementing existing work in this space while identifying and addressing the potential negative repercussions and harms that may arise when these models are deployed on a global scale.
CVOct 30, 2023
'Person' == Light-skinned, Western Man, and Sexualization of Women of Color: Stereotypes in Stable DiffusionSourojit Ghosh, Aylin Caliskan
We study stereotypes embedded within one of the most popular text-to-image generators: Stable Diffusion. We examine what stereotypes of gender and nationality/continental identity does Stable Diffusion display in the absence of such information i.e. what gender and nationality/continental identity is assigned to `a person', or to `a person from Asia'. Using vision-language model CLIP's cosine similarity to compare images generated by CLIP-based Stable Diffusion v2.1 verified by manual examination, we chronicle results from 136 prompts (50 results/prompt) of front-facing images of persons from 6 different continents, 27 nationalities and 3 genders. We observe how Stable Diffusion outputs of `a person' without any additional gender/nationality information correspond closest to images of men and least with persons of nonbinary gender, and to persons from Europe/North America over Africa/Asia, pointing towards Stable Diffusion having a concerning representation of personhood to be a European/North American man. We also show continental stereotypes and resultant harms e.g. a person from Oceania is deemed to be Australian/New Zealander over Papua New Guinean, pointing to the erasure of Indigenous Oceanic peoples, who form a majority over descendants of colonizers both in Papua New Guinea and in Oceania overall. Finally, we unexpectedly observe a pattern of oversexualization of women, specifically Latin American, Mexican, Indian and Egyptian women relative to other nationalities, measured through an NSFW detector. This demonstrates how Stable Diffusion perpetuates Western fetishization of women of color through objectification in media, which if left unchecked will amplify this stereotypical representation. Image datasets are made publicly available.
CYMar 2
Beyond Detection: Governing GenAI in Academic Peer Review as a Sociotechnical ChallengeTatiana Chakravorti, Pranav Narayanan Venkit, Sourojit Ghosh et al.
Generative AI tools are increasingly entering academic peer review workflows, raising questions about fairness, accountability, and the legitimacy of evaluative judgment. While these systems promise efficiency gains amid growing reviewer overload, their use introduces new sociotechnical risks. This paper presents a convergent mixed-method study combining discourse analysis of 448 social media posts with interviews with 14 area chairs and program chairs from leading AI and HCI conferences to examine how GenAI is discussed and experienced in peer review. Across both datasets, we find broad agreement that GenAI may be acceptable for limited supportive tasks, such as improving clarity or structuring feedback, but that core evaluative judgments, assessing novelty, contribution, and acceptance, should remain human responsibilities. At the same time, participants highlight concerns about epistemic harm, over-standardization, unclear responsibility, and adversarial risks such as prompt injection. User interviews reveal how structural strain and institutional policy ambiguity shift interpretive and enforcement burdens onto individual scholars, disproportionately affecting junior authors and reviewers. By triangulating public governance discourse with lived review practices, this work reframes AI mediated peer review as a sociotechnical governance challenge and offers recommendations for preserving accountability, trust, and meaningful human oversight. Overall, we argue that AI-assisted peer review is best governed not by blanket bans or detection alone, but by explicitly reserving evaluative judgment for humans while instituting enforceable, role-specific controls that preserve accountability. We conclude with role specific recommendations that formalize the support judgment boundary.
85.5CYMay 8
What if AI systems weren't chatbots?Sourojit Ghosh, Pranav Narayanan Venkit, Sanjana Gautam et al.
The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant sociotechnical configuration whose widespread adoption reshapes social, economic, legal, and environmental systems. We examine how treating AI primarily as conversational assistants has extensive structural downsides. We show how chatbot-based systems often fail to adequately meet user needs, particularly in complex or high-stakes contexts, while projecting confidence and authority. We further analyze how the normalization of chatbot-mediated interaction alters patterns of work, learning, and decision-making, contributing to deskilling, homogenization of knowledge, and shifting expectations of expertise. Finally, we examine broader societal effects, including labor displacement, concentration of economic power, and increased environmental costs driven by sustained investment in large-scale chatbot infrastructures. While acknowledging legitimate benefits, we argue that the current trajectory of AI development reflects specific value choices that prioritize conversational generality over domain specificity, accountability, and long-term social sustainability. We conclude by outlining alternative directions for AI development and governance that move beyond one-size-fits-all chatbots, emphasizing pluralistic system design, task-specific tools, and institutional safeguards to mitigate social and economic harm.
HCMar 16, 2024
From Melting Pots to Misrepresentations: Exploring Harms in Generative AISanjana Gautam, Pranav Narayanan Venkit, Sourojit Ghosh
With the widespread adoption of advanced generative models such as Gemini and GPT, there has been a notable increase in the incorporation of such models into sociotechnical systems, categorized under AI-as-a-Service (AIaaS). Despite their versatility across diverse sectors, concerns persist regarding discriminatory tendencies within these models, particularly favoring selected `majority' demographics across various sociodemographic dimensions. Despite widespread calls for diversification of media representations, marginalized racial and ethnic groups continue to face persistent distortion, stereotyping, and neglect within the AIaaS context. In this work, we provide a critical summary of the state of research in the context of social harms to lead the conversation to focus on their implications. We also present open-ended research questions, guided by our discussion, to help define future research pathways.
CYJan 20
Language, Caste, and Context: Demographic Disparities in AI-Generated Explanations Across Indian and American STEM Educational SystemsAmogh Gupta, Niharika Patil, Sourojit Ghosh et al.
The popularization of AI chatbot usage globally has created opportunities for research into their benefits and drawbacks, especially for students using AI assistants for coursework support. This paper asks: how do LLMs perceive the intellectual capabilities of student profiles from intersecting marginalized identities across different cultural contexts? We conduct one of the first large-scale intersectional analyses on LLM explanation quality for Indian and American undergraduate profiles preparing for engineering entrance examinations. By constructing profiles combining multiple demographic dimensions including caste, medium of instruction, and school boards in India, and race, HBCU attendance, and school type in America, alongside universal factors like income and college tier, we examine how quality varies across these factors. We observe biases providing lower-quality outputs to profiles with marginalized backgrounds in both contexts. LLMs such as Qwen2.5-32B-Instruct and GPT-4o demonstrate granular understandings of context-specific discrimination, systematically providing simpler explanations to Hindi/Regional-medium students in India and HBCU profiles in America, treating these as proxies for lower capability. Even when marginalized profiles attain social mobility by getting accepted into elite institutions, they still receive more simplistic explanations, showing how demographic information is inextricably linked to LLM biases. Different models (Qwen2.5-32B-Instruct, GPT-4o, GPT-4o-mini, GPT-OSS 20B) embed similar biases against historically marginalized populations in both contexts, preventing profiles from switching between AI assistants for better results. Our findings have strong implications for AI incorporation into global engineering education.
CYAug 24, 2025
Bias Amplification in Stable Diffusion's Representation of Stigma Through Skin Tones and Their HomogeneityKyra Wilson, Sourojit Ghosh, Aylin Caliskan
Text-to-image generators (T2Is) are liable to produce images that perpetuate social stereotypes, especially in regards to race or skin tone. We use a comprehensive set of 93 stigmatized identities to determine that three versions of Stable Diffusion (v1.5, v2.1, and XL) systematically associate stigmatized identities with certain skin tones in generated images. We find that SD XL produces skin tones that are 13.53% darker and 23.76% less red (both of which indicate higher likelihood of societal discrimination) than previous models and perpetuate societal stereotypes associating people of color with stigmatized identities. SD XL also shows approximately 30% less variability in skin tones when compared to previous models and 18.89-56.06% compared to human face datasets. Measuring variability through metrics which directly correspond to human perception suggest a similar pattern, where SD XL shows the least amount of variability in skin tones of people with stigmatized identities and depicts most (60.29%) stigmatized identities as being less diverse than non-stigmatized identities. Finally, SD shows more homogenization of skin tones of racial and ethnic identities compared to other stigmatized or non-stigmatized identities, reinforcing incorrect equivalence of biologically-determined skin tone and socially-constructed racial and ethnic identity. Because SD XL is the largest and most complex model and users prefer its generations compared to other models examined in this study, these findings have implications for the dynamics of bias amplification in T2Is, increasing representational harms and challenges generating diverse images depicting people with stigmatized identities.
CLJan 24, 2024
Misgendering and Assuming Gender in Machine Translation when Working with Low-Resource LanguagesSourojit Ghosh, Srishti Chatterjee
This chapter focuses on gender-related errors in machine translation (MT) in the context of low-resource languages. We begin by explaining what low-resource languages are, examining the inseparable social and computational factors that create such linguistic hierarchies. We demonstrate through a case study of our mother tongue Bengali, a global language spoken by almost 300 million people but still classified as low-resource, how gender is assumed and inferred in translations to and from the high(est)-resource English when no such information is provided in source texts. We discuss the postcolonial and societal impacts of such errors leading to linguistic erasure and representational harms, and conclude by discussing potential solutions towards uplifting languages by providing them more agency in MT conversations.
CYMay 17, 2023
ChatGPT Perpetuates Gender Bias in Machine Translation and Ignores Non-Gendered Pronouns: Findings across Bengali and Five other Low-Resource LanguagesSourojit Ghosh, Aylin Caliskan
In this multicultural age, language translation is one of the most performed tasks, and it is becoming increasingly AI-moderated and automated. As a novel AI system, ChatGPT claims to be proficient in such translation tasks and in this paper, we put that claim to the test. Specifically, we examine ChatGPT's accuracy in translating between English and languages that exclusively use gender-neutral pronouns. We center this study around Bengali, the 7$^{th}$ most spoken language globally, but also generalize our findings across five other languages: Farsi, Malay, Tagalog, Thai, and Turkish. We find that ChatGPT perpetuates gender defaults and stereotypes assigned to certain occupations (e.g. man = doctor, woman = nurse) or actions (e.g. woman = cook, man = go to work), as it converts gender-neutral pronouns in languages to `he' or `she'. We also observe ChatGPT completely failing to translate the English gender-neutral pronoun `they' into equivalent gender-neutral pronouns in other languages, as it produces translations that are incoherent and incorrect. While it does respect and provide appropriately gender-marked versions of Bengali words when prompted with gender information in English, ChatGPT appears to confer a higher respect to men than to women in the same occupation. We conclude that ChatGPT exhibits the same gender biases which have been demonstrated for tools like Google Translate or MS Translator, as we provide recommendations for a human centered approach for future designers of AIs that perform language translation to better accommodate such low-resource languages.
HCJul 31, 2020
Patterns of Patient and Caregiver Mutual Support Connections in an Online Health CommunityZachary Levonian, Marco Dow, Drew Erikson et al.
Online health communities offer the promise of support benefits to users, in particular because these communities enable users to find peers with similar experiences. Building mutually supportive connections between peers is a key motivation for using online health communities. However, a user's role in a community may influence the formation of peer connections. In this work, we study patterns of peer connections between two structural health roles: patient and non-professional caregiver. We examine user behavior in an online health community where finding peers is not explicitly supported. This context lets us use social network analysis methods to explore the growth of such connections in the wild and identify users' peer communication preferences. We investigated how connections between peers were initiated, finding that initiations are more likely between two authors who have the same role and who are close within the broader communication network. Relationships are also more likely to form and be more interactive when authors have the same role. Our results have implications for the design of systems supporting peer communication, e.g. peer-to-peer recommendation systems.