HCJun 24, 2022
A Test for Evaluating Performance in Human-Computer SystemsAndres Campero, Michelle Vaccaro, Jaeyoon Song et al.
The Turing test for comparing computer performance to that of humans is well known, but, surprisingly, there is no widely used test for comparing how much better human-computer systems perform relative to humans alone, computers alone, or other baselines. Here, we show how to perform such a test using the ratio of means as a measure of effect size. Then we demonstrate the use of this test in three ways. First, in an analysis of 79 recently published experimental results, we find that, surprisingly, over half of the studies find a decrease in performance, the mean and median ratios of performance improvement are both approximately 1 (corresponding to no improvement at all), and the maximum ratio is 1.36 (a 36% improvement). Second, we experimentally investigate whether a higher performance improvement ratio is obtained when 100 human programmers generate software using GPT-3, a massive, state-of-the-art AI system. In this case, we find a speed improvement ratio of 1.27 (a 27% improvement). Finally, we find that 50 human non-programmers using GPT-3 can perform the task about as well as--and less expensively than--the human programmers. In this case, neither the non-programmers nor the computer would have been able to perform the task alone, so this is an example of a very strong form of human-computer synergy.
CYMar 6
Evaluating Human-AI Safety: A Framework for Measuring Harmful Capability UpliftMichelle Vaccaro, Jaeyoon Song, Abdullah Almaatouq et al.
Current frontier AI safety evaluations emphasize static benchmarks, third-party annotations, and red-teaming. In this position paper, we argue that AI safety research should focus on human-centered evaluations that measure harmful capability uplift: the marginal increase in a user's ability to cause harm with a frontier model beyond what conventional tools already enable. We frame harmful capability uplift as a core AI safety metric, ground it in prior social science research, and provide concrete methodological guidance for systematic measurement. We conclude with actionable steps for developers, researchers, funders, and regulators to make harmful capability uplift evaluation a standard practice.
26.2CLMay 8
Post-training makes large language models less human-likeMarcel Binz, Elif Akata, Abdullah Almaatouq et al.
Large language models (LLMs) are increasingly used as surrogates for human participants, but it remains unclear which models best capture human behavior and why. To address this, we introduce Psych-201, a novel dataset that enables us to measure behavioral alignment at scale. We find that post-training -- the stage that turns base models into useful assistants -- consistently reduces alignment with human behavior across model families, sizes, and objectives. Moreover, this misalignment widens in newer model generations even as base models continue to improve. Finally, we find that persona-induction -- a popular technique for eliciting human-like behavior by conditioning models on participant-specific information -- does not improve predictions at the level of individuals. Taken together, our results suggest that the very processes that are currently employed to turn LLMs into useful assistants also make them less accurate models of human behavior.
GNAug 23, 2025
Integrative Experiments Identify How Punishment Impacts Welfare in Public Goods GamesMohammed Alsobay, David G. Rand, Duncan J. Watts et al.
Punishment as a mechanism for promoting cooperation has been studied extensively for more than two decades, but its effectiveness remains a matter of dispute. Here, we examine how punishment's impact varies across cooperative settings through a large-scale integrative experiment. We vary 14 parameters that characterize public goods games, sampling 360 experimental conditions and collecting 147,618 decisions from 7,100 participants. Our results reveal striking heterogeneity in punishment effectiveness: while punishment consistently increases contributions, its impact on payoffs (i.e., efficiency) ranges from dramatically enhancing welfare (up to 43% improvement) to severely undermining it (up to 44% reduction) depending on the cooperative context. To characterize these patterns, we developed models that outperformed human forecasters (laypeople and domain experts) in predicting punishment outcomes in new experiments. Communication emerged as the most predictive feature, followed by contribution framing (opt-out vs. opt-in), contribution type (variable vs. all-or-nothing), game length (number of rounds), peer outcome visibility (whether participants can see others' earnings), and the availability of a reward mechanism. Interestingly, however, most of these features interact to influence punishment effectiveness rather than operating independently. For example, the extent to which longer games increase the effectiveness of punishment depends on whether groups can communicate. Together, our results refocus the debate over punishment from whether or not it "works" to the specific conditions under which it does and does not work. More broadly, our study demonstrates how integrative experiments can be combined with machine learning to uncover generalizable patterns, potentially involving interactions between multiple features, and help generate novel explanations in complex social phenomena.
HCMay 9, 2024
When combinations of humans and AI are useful: A systematic review and meta-analysisMichelle Vaccaro, Abdullah Almaatouq, Thomas Malone
Inspired by the increasing use of AI to augment humans, researchers have studied human-AI systems involving different tasks, systems, and populations. Despite such a large body of work, we lack a broad conceptual understanding of when combinations of humans and AI are better than either alone. Here, we addressed this question by conducting a meta-analysis of over 100 recent experimental studies reporting over 300 effect sizes. First, we found that, on average, human-AI combinations performed significantly worse than the best of humans or AI alone. Second, we found performance losses in tasks that involved making decisions and significantly greater gains in tasks that involved creating content. Finally, when humans outperformed AI alone, we found performance gains in the combination, but when the AI outperformed humans alone we found losses. These findings highlight the heterogeneity of the effects of human-AI collaboration and point to promising avenues for improving human-AI systems.
AINov 16, 2021
Will We Trust What We Don't Understand? Impact of Model Interpretability and Outcome Feedback on Trust in AIDaehwan Ahn, Abdullah Almaatouq, Monisha Gulabani et al.
Despite AI's superhuman performance in a variety of domains, humans are often unwilling to adopt AI systems. The lack of interpretability inherent in many modern AI techniques is believed to be hurting their adoption, as users may not trust systems whose decision processes they do not understand. We investigate this proposition with a novel experiment in which we use an interactive prediction task to analyze the impact of interpretability and outcome feedback on trust in AI and on human performance in AI-assisted prediction tasks. We find that interpretability led to no robust improvements in trust, while outcome feedback had a significantly greater and more reliable effect. However, both factors had modest effects on participants' task performance. Our findings suggest that (1) factors receiving significant attention, such as interpretability, may be less effective at increasing trust than factors like outcome feedback, and (2) augmenting human performance via AI systems may not be a simple matter of increasing trust in AI, as increased trust is not always associated with equally sizable improvements in performance. These findings invite the research community to focus not only on methods for generating interpretations but also on techniques for ensuring that interpretations impact trust and performance in practice.
HCJun 19, 2020
Empirica: a virtual lab for high-throughput macro-level experimentsAbdullah Almaatouq, Joshua Becker, James P. Houghton et al.
Virtual labs allow researchers to design high-throughput and macro-level experiments that are not feasible in traditional in-person physical lab settings. Despite the increasing popularity of online research, researchers still face many technical and logistical barriers when designing and deploying virtual lab experiments. While several platforms exist to facilitate the development of virtual lab experiments, they typically present researchers with a stark trade-off between usability and functionality. We introduce Empirica: a modular virtual lab that offers a solution to the usability-functionality trade-off by employing a "flexible defaults" design strategy. This strategy enables us to maintain complete "build anything" flexibility while offering a development platform that is accessible to novice programmers. Empirica's architecture is designed to allow for parameterizable experimental designs, reusable protocols, and rapid development. These features will increase the accessibility of virtual lab experiments, remove barriers to innovation in experiment design, and enable rapid progress in the understanding of distributed human computation.