Tagyoung Chung

CL
h-index61
26papers
9,393citations
Novelty53%
AI Score42

26 Papers

AIMar 17, 2025
The Amazon Nova Family of Models: Technical Report and Model Card

Amazon AGI, Aaron Langford, Aayush Shah et al. · amazon-science

We present Amazon Nova, a new generation of state-of-the-art foundation models that deliver frontier intelligence and industry-leading price performance. Amazon Nova Pro is a highly-capable multimodal model with the best combination of accuracy, speed, and cost for a wide range of tasks. Amazon Nova Lite is a low-cost multimodal model that is lightning fast for processing images, video, documents and text. Amazon Nova Micro is a text-only model that delivers our lowest-latency responses at very low cost. Amazon Nova Canvas is an image generation model that creates professional grade images with rich customization controls. Amazon Nova Reel is a video generation model offering high-quality outputs, customization, and motion control. Our models were built responsibly and with a commitment to customer trust, security, and reliability. We report benchmarking results for core capabilities, agentic performance, long context, functional adaptation, runtime performance, and human evaluation.

CLJan 26, 2023
Parameter-Efficient Low-Resource Dialogue State Tracking by Prompt Tuning

Mingyu Derek Ma, Jiun-Yu Kao, Shuyang Gao et al. · amazon-science, mit

Dialogue state tracking (DST) is an important step in dialogue management to keep track of users' beliefs. Existing works fine-tune all language model (LM) parameters to tackle the DST task, which requires significant data and computing resources for training and hosting. The cost grows exponentially in the real-world deployment where dozens of fine-tuned LM are used for different domains and tasks. To reduce parameter size and better utilize cross-task shared information, we propose to use soft prompt token embeddings to learn task properties. Without tuning LM parameters, our method drastically reduces the number of parameters needed to less than 0.5% of prior works while achieves better low-resource DST performance.

CLOct 24, 2022
ExPUNations: Augmenting Puns with Keywords and Explanations

Jiao Sun, Anjali Narayan-Chen, Shereen Oraby et al. · amazon-science

The tasks of humor understanding and generation are challenging and subjective even for humans, requiring commonsense and real-world knowledge to master. Puns, in particular, add the challenge of fusing that knowledge with the ability to interpret lexical-semantic ambiguity. In this paper, we present the ExPUNations (ExPUN) dataset, in which we augment an existing dataset of puns with detailed crowdsourced annotations of keywords denoting the most distinctive words that make the text funny, pun explanations describing why the text is funny, and fine-grained funniness ratings. This is the first humor dataset with such extensive and fine-grained annotations specifically for puns. Based on these annotations, we propose two tasks: explanation generation to aid with pun classification and keyword-conditioned pun generation, to challenge the current state-of-the-art natural language understanding and generation models' ability to understand and generate humor. We showcase that the annotated keywords we collect are helpful for generating better novel humorous texts in human evaluation, and that our natural language explanations can be leveraged to improve both the accuracy and robustness of humor classifiers.

CLOct 24, 2022
Context-Situated Pun Generation

Jiao Sun, Anjali Narayan-Chen, Shereen Oraby et al. · amazon-science

Previous work on pun generation commonly begins with a given pun word (a pair of homophones for heterographic pun generation and a polyseme for homographic pun generation) and seeks to generate an appropriate pun. While this may enable efficient pun generation, we believe that a pun is most entertaining if it fits appropriately within a given context, e.g., a given situation or dialogue. In this work, we propose a new task, context-situated pun generation, where a specific context represented by a set of keywords is provided, and the task is to first identify suitable pun words that are appropriate for the context, then generate puns based on the context keywords and the identified pun words. We collect CUP (Context-sitUated Pun), containing 4.5k tuples of context words and pun pairs. Based on the new data and setup, we propose a pipeline system for context-situated pun generation, including a pun word retrieval module that identifies suitable pun words for a given context, and a generation module that generates puns from context keywords and pun words. Human evaluation shows that 69% of our top retrieved pun words can be used to generate context-situated puns, and our generation module yields successful puns 31% of the time given a plausible tuple of context words and pun pair, almost tripling the yield of a state-of-the-art pun generation model. With an end-to-end evaluation, our pipeline system with the top-1 retrieved pun pair for a given context can generate successful puns 40% of the time, better than all other modeling variations but 32% lower than the human success rate. This highlights the difficulty of the task, and encourages more research in this direction.

CLJun 20, 2023
DiNADO: Norm-Disentangled Neurally-Decomposed Oracles for Controlling Language Models

Sidi Lu, Wenbo Zhao, Chenyang Tao et al. · amazon-science

NeurAlly-Decomposed Oracle (NADO) is a powerful approach for controllable generation with large language models. It is designed to avoid catastrophic forgetting while achieving guaranteed convergence to an entropy-maximized closed-form optimal solution with reasonable modeling capacity. Despite the success, several challenges arise when apply NADO to a wide range of scenarios. Vanilla NADO suffers from gradient vanishing for low-probability control signals and is highly reliant on a regularization to satisfy the stochastic version of Bellman equation. In addition, the vanilla implementation of NADO introduces a few additional transformer layers, suffering from a limited capacity especially compared to other finetune-based model adaptation methods like LoRA. In this paper, we propose a improved version of the NADO algorithm, namely DiNADO (norm-Disentangled NeurAlly-Decomposed Oracles), which improves the performance of the NADO algorithm through disentangling the step-wise global norm over the approximated oracle $R$-value for all potential next-tokens, allowing DiNADO to be combined with finetuning methods like LoRA. We discuss in depth how DiNADO achieves better capacity, stability and flexibility with both empirical and theoretical results. Experiments on formality control in machine translation and the lexically constrained generation task CommonGen demonstrates the significance of the improvements.

CLOct 13, 2023
Mitigating Bias for Question Answering Models by Tracking Bias Influence

Mingyu Derek Ma, Jiun-Yu Kao, Arpit Gupta et al.

Models of various NLP tasks have been shown to exhibit stereotypes, and the bias in the question answering (QA) models is especially harmful as the output answers might be directly consumed by the end users. There have been datasets to evaluate bias in QA models, while bias mitigation technique for the QA models is still under-explored. In this work, we propose BMBI, an approach to mitigate the bias of multiple-choice QA models. Based on the intuition that a model would lean to be more biased if it learns from a biased example, we measure the bias level of a query instance by observing its influence on another instance. If the influenced instance is more biased, we derive that the query instance is biased. We then use the bias level detected as an optimization objective to form a multi-task learning setting in addition to the original QA task. We further introduce a new bias evaluation metric to quantify bias in a comprehensive and sensitive way. We show that our method could be applied to multiple QA formulations across multiple bias categories. It can significantly reduce the bias level in all 9 bias categories in the BBQ dataset while maintaining comparable QA accuracy.

CLNov 3, 2024
Explaining and Improving Contrastive Decoding by Extrapolating the Probabilities of a Huge and Hypothetical LM

Haw-Shiuan Chang, Nanyun Peng, Mohit Bansal et al.

Contrastive decoding (CD) (Li et al., 2023) improves the next-token distribution of a large expert language model (LM) using a small amateur LM. Although CD is applied to various LMs and domains to enhance open-ended text generation, it is still unclear why CD often works well, when it could fail, and how we can make it better. To deepen our understanding of CD, we first theoretically prove that CD could be viewed as linearly extrapolating the next-token logits from a huge and hypothetical LM. We also highlight that the linear extrapolation could make CD unable to output the most obvious answers that have already been assigned high probabilities by the amateur LM. To overcome CD's limitation, we propose a new unsupervised decoding method called $\mathbf{A}$symptotic $\mathbf{P}$robability $\mathbf{D}$ecoding (APD). APD explicitly extrapolates the probability curves from the LMs of different sizes to infer the asymptotic probabilities from an infinitely large LM without inducing more inference costs than CD. In FactualityPrompts, an open-ended text generation benchmark, sampling using APD significantly boosts factuality in comparison to the CD sampling and its variants, and achieves state-of-the-art results for Pythia 6.9B and OPT 6.7B. Furthermore, in five commonsense QA datasets, APD is often significantly better than CD and achieves a similar effect of using a larger LLM. For example, the perplexity of APD on top of Pythia 6.9B is even lower than the perplexity of Pythia 12B in CommonsenseQA and LAMBADA.

LGAug 22, 2025
FLAMES: Improving LLM Math Reasoning via a Fine-Grained Analysis of the Data Synthesis Pipeline

Parker Seegmiller, Kartik Mehta, Soumya Saha et al. · amazon-science

Recent works improving LLM math reasoning with synthetic data have used unique setups, making comparison of data synthesis strategies impractical. This leaves many unanswered questions about the roles of different factors in the synthetic data pipeline, such as the impact of filtering low-quality problems. To address this gap, we introduce FLAMES, a Framework for LLM Assessment of Math rEasoning Data Synthesis, and perform a systematic study of 10 existing data synthesis strategies and multiple other factors impacting the performance of synthetic math reasoning data. Our FLAMES experiments provide several valuable insights about the optimal balance of difficulty and diversity of synthetic data. First, data agents designed to increase problem complexity lead to best improvements on most math metrics. Second, with a fixed data generation budget, keeping higher problem coverage is more important than keeping only problems with reliable solutions. Third, GSM8K- and MATH-based synthetic data can lead to improvements on competition-level benchmarks, showcasing easy-to-hard generalization. Leveraging insights from our FLAMES experiments, we design two novel data synthesis strategies for improving out-of-domain generalization and robustness. Further, we develop the FLAMES dataset, an effective blend of our novel and existing data synthesis strategies, outperforming public datasets on OlympiadBench (+15.7), CollegeMath (+4.5), GSMPlus (+6.5), and MATH (+3.1). Fine-tuning Qwen2.5-Math-7B on the FLAMES dataset achieves 81.4% on MATH, surpassing larger Llama3 405B, GPT-4o and Claude 3.5 Sonnet.

CLJun 11, 2024
REAL Sampling: Boosting Factuality and Diversity of Open-Ended Generation via Asymptotic Entropy

Haw-Shiuan Chang, Nanyun Peng, Mohit Bansal et al.

Decoding methods for large language models (LLMs) usually struggle with the tradeoff between ensuring factuality and maintaining diversity. For example, a higher p threshold in the nucleus (top-p) sampling increases the diversity but decreases the factuality, and vice versa. In this paper, we propose REAL (Residual Entropy from Asymptotic Line) sampling, a decoding method that achieves improved factuality and diversity over nucleus sampling by predicting an adaptive threshold of $p$. Specifically, REAL sampling predicts the step-wise likelihood of an LLM to hallucinate, and lowers the p threshold when an LLM is likely to hallucinate. Otherwise, REAL sampling increases the p threshold to boost the diversity. To predict the step-wise hallucination likelihood without supervision, we construct a Token-level Hallucination Forecasting (THF) model to predict the asymptotic entropy (i.e., inherent uncertainty) of the next token by extrapolating the next-token entropies from a series of LLMs with different sizes. If a LLM's entropy is higher than the asymptotic entropy (i.e., the LLM is more uncertain than it should be), the THF model predicts a high hallucination hazard, which leads to a lower p threshold in REAL sampling. In the FactualityPrompts benchmark, we demonstrate that REAL sampling based on a 70M THF model can substantially improve the factuality and diversity of 7B LLMs simultaneously, judged by both retrieval-based metrics and human evaluation. After combined with contrastive decoding, REAL sampling outperforms 9 sampling methods, and generates texts that are more factual than the greedy sampling and more diverse than the nucleus sampling with $p=0.5$. Furthermore, the predicted asymptotic entropy is also a useful unsupervised signal for hallucination detection tasks.

CLMay 30, 2023
Unsupervised Melody-to-Lyric Generation

Yufei Tian, Anjali Narayan-Chen, Shereen Oraby et al.

Automatic melody-to-lyric generation is a task in which song lyrics are generated to go with a given melody. It is of significant practical interest and more challenging than unconstrained lyric generation as the music imposes additional constraints onto the lyrics. The training data is limited as most songs are copyrighted, resulting in models that underfit the complicated cross-modal relationship between melody and lyrics. In this work, we propose a method for generating high-quality lyrics without training on any aligned melody-lyric data. Specifically, we design a hierarchical lyric generation framework that first generates a song outline and second the complete lyrics. The framework enables disentanglement of training (based purely on text) from inference (melody-guided text generation) to circumvent the shortage of parallel data. We leverage the segmentation and rhythm alignment between melody and lyrics to compile the given melody into decoding constraints as guidance during inference. The two-step hierarchical design also enables content control via the lyric outline, a much-desired feature for democratizing collaborative song creation. Experimental results show that our model can generate high-quality lyrics that are more on-topic, singable, intelligible, and coherent than strong baselines, for example SongMASS, a SOTA model trained on a parallel dataset, with a 24% relative overall quality improvement based on human ratings.

AIMay 12, 2023
Unsupervised Melody-Guided Lyrics Generation

Yufei Tian, Anjali Narayan-Chen, Shereen Oraby et al.

Automatic song writing is a topic of significant practical interest. However, its research is largely hindered by the lack of training data due to copyright concerns and challenged by its creative nature. Most noticeably, prior works often fall short of modeling the cross-modal correlation between melody and lyrics due to limited parallel data, hence generating lyrics that are less singable. Existing works also lack effective mechanisms for content control, a much desired feature for democratizing song creation for people with limited music background. In this work, we propose to generate pleasantly listenable lyrics without training on melody-lyric aligned data. Instead, we design a hierarchical lyric generation framework that disentangles training (based purely on text) from inference (melody-guided text generation). At inference time, we leverage the crucial alignments between melody and lyrics and compile the given melody into constraints to guide the generation process. Evaluation results show that our model can generate high-quality lyrics that are more singable, intelligible, coherent, and in rhyme than strong baselines including those supervised on parallel data.

LGNov 22, 2021
Building Goal-Oriented Dialogue Systems with Situated Visual Context

Sanchit Agarwal, Jan Jezabek, Arijit Biswas et al.

Most popular goal-oriented dialogue agents are capable of understanding the conversational context. However, with the surge of virtual assistants with screen, the next generation of agents are required to also understand screen context in order to provide a proper interactive experience, and better understand users' goals. In this paper, we propose a novel multimodal conversational framework, where the dialogue agent's next action and their arguments are derived jointly conditioned both on the conversational and the visual context. Specifically, we propose a new model, that can reason over the visual context within a conversation and populate API arguments with visual entities given the user query. Our model can recognize visual features such as color and shape as well as the metadata based features such as price or star rating associated with a visual entity. In order to train our model, due to a lack of suitable multimodal conversational datasets, we also propose a novel multimodal dialog simulator to generate synthetic data and also collect realistic user data from MTurk to improve model robustness. The proposed model achieves a reasonable 85% model accuracy, without high inference latency. We also demonstrate the proposed approach in a prototypical furniture shopping experience for a multimodal virtual assistant.

CLSep 24, 2021
Style Control for Schema-Guided Natural Language Generation

Alicia Y. Tsai, Shereen Oraby, Vittorio Perera et al.

Natural Language Generation (NLG) for task-oriented dialogue systems focuses on communicating specific content accurately, fluently, and coherently. While these attributes are crucial for a successful dialogue, it is also desirable to simultaneously accomplish specific stylistic goals, such as response length, point-of-view, descriptiveness, sentiment, formality, and empathy. In this work, we focus on stylistic control and evaluation for schema-guided NLG, with joint goals of achieving both semantic and stylistic control. We experiment in detail with various controlled generation methods for large pretrained language models: specifically, conditional training, guided fine-tuning, and guided decoding. We discuss their advantages and limitations, and evaluate them with a broad range of automatic and human evaluation metrics. Our results show that while high style accuracy and semantic correctness are easier to achieve for more lexically-defined styles with conditional training, stylistic control is also achievable for more semantically complex styles using discriminator-based guided decoding methods. The results also suggest that methods that are more scalable (with less hyper-parameters tuning) and that disentangle content generation and stylistic variations are more effective at achieving semantic correctness and style accuracy.

MLJul 2, 2021
Simpler, Faster, Stronger: Breaking The log-K Curse On Contrastive Learners With FlatNCE

Junya Chen, Zhe Gan, Xuan Li et al.

InfoNCE-based contrastive representation learners, such as SimCLR, have been tremendously successful in recent years. However, these contrastive schemes are notoriously resource demanding, as their effectiveness breaks down with small-batch training (i.e., the log-K curse, whereas K is the batch-size). In this work, we reveal mathematically why contrastive learners fail in the small-batch-size regime, and present a novel simple, non-trivial contrastive objective named FlatNCE, which fixes this issue. Unlike InfoNCE, our FlatNCE no longer explicitly appeals to a discriminative classification goal for contrastive learning. Theoretically, we show FlatNCE is the mathematical dual formulation of InfoNCE, thus bridging the classical literature on energy modeling; and empirically, we demonstrate that, with minimal modification of code, FlatNCE enables immediate performance boost independent of the subject-matter engineering efforts. The significance of this work is furthered by the powerful generalization of contrastive learning techniques, and the introduction of new tools to monitor and diagnose contrastive training. We substantiate our claims with empirical evidence on CIFAR10, ImageNet, and other datasets, where FlatNCE consistently outperforms InfoNCE.

CLApr 19, 2021
Alexa Conversations: An Extensible Data-driven Approach for Building Task-oriented Dialogue Systems

Anish Acharya, Suranjit Adhikari, Sanchit Agarwal et al.

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to obtain for every new domain, limiting scalability of such systems. Similarly, rule-based dialogue systems require extensive writing and maintenance of rules and do not scale either. End-to-End dialogue systems, on the other hand, do not require module-specific annotations but need a large amount of data for training. To overcome these problems, in this demo, we present Alexa Conversations, a new approach for building goal-oriented dialogue systems that is scalable, extensible as well as data efficient. The components of this system are trained in a data-driven manner, but instead of collecting annotated conversations for training, we generate them using a novel dialogue simulator based on a few seed dialogues and specifications of APIs and entities provided by the developer. Our approach provides out-of-the-box support for natural conversational phenomena like entity sharing across turns or users changing their mind during conversation without requiring developers to provide any such dialogue flows. We exemplify our approach using a simple pizza ordering task and showcase its value in reducing the developer burden for creating a robust experience. Finally, we evaluate our system using a typical movie ticket booking task and show that the dialogue simulator is an essential component of the system that leads to over $50\%$ improvement in turn-level action signature prediction accuracy.

CLJan 17, 2021
Few Shot Dialogue State Tracking using Meta-learning

Saket Dingliwal, Bill Gao, Sanchit Agarwal et al.

Dialogue State Tracking (DST) forms a core component of automated chatbot based systems designed for specific goals like hotel, taxi reservation, tourist information, etc. With the increasing need to deploy such systems in new domains, solving the problem of zero/few-shot DST has become necessary. There has been a rising trend for learning to transfer knowledge from resource-rich domains to unknown domains with minimal need for additional data. In this work, we explore the merits of meta-learning algorithms for this transfer and hence, propose a meta-learner D-REPTILE specific to the DST problem. With extensive experimentation, we provide clear evidence of benefits over conventional approaches across different domains, methods, base models, and datasets with significant (5-25%) improvement over the baseline in a low-data setting. Our proposed meta-learner is agnostic of the underlying model and hence any existing state-of-the-art DST system can improve its performance on unknown domains using our training strategy.

CLNov 16, 2020
Dialog Simulation with Realistic Variations for Training Goal-Oriented Conversational Systems

Chien-Wei Lin, Vincent Auvray, Daniel Elkind et al.

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding, state tracking and action prediction (policy learning). These models are trained through a combination of supervised or reinforcement learning methods and therefore require collection of labeled domain specific datasets. However, collecting annotated datasets with language and dialog-flow variations is expensive, time-consuming and scales poorly due to human involvement. In this paper, we propose an approach for automatically creating a large corpus of annotated dialogs from a few thoroughly annotated sample dialogs and the dialog schema. Our approach includes a novel goal-sampling technique for sampling plausible user goals and a dialog simulation technique that uses heuristic interplay between the user and the system (Alexa), where the user tries to achieve the sampled goal. We validate our approach by generating data and training three different downstream conversational ML models. We achieve 18 ? 50% relative accuracy improvements on a held-out test set compared to a baseline dialog generation approach that only samples natural language and entity value variations from existing catalogs but does not generate any novel dialog flow variations. We also qualitatively establish that the proposed approach is better than the baseline. Moreover, several different conversational experiences have been built using this method, which enables customers to have a wide variety of conversations with Alexa.

CLMay 11, 2020
Schema-Guided Natural Language Generation

Yuheng Du, Shereen Oraby, Vittorio Perera et al.

Neural network based approaches to data-to-text natural language generation (NLG) have gained popularity in recent years, with the goal of generating a natural language prompt that accurately realizes an input meaning representation. To facilitate the training of neural network models, researchers created large datasets of paired utterances and their meaning representations. However, the creation of such datasets is an arduous task and they mostly consist of simple meaning representations composed of slot and value tokens to be realized. These representations do not include any contextual information that an NLG system can use when trying to generalize, such as domain information and descriptions of slots and values. In this paper, we present the novel task of Schema-Guided Natural Language Generation (SG-NLG). Here, the goal is still to generate a natural language prompt, but in SG-NLG, the input MRs are paired with rich schemata providing contextual information. To generate a dataset for SG-NLG we re-purpose an existing dataset for another task: dialog state tracking, which includes a large and rich schema spanning multiple different attributes, including information about the domain, user intent, and slot descriptions. We train different state-of-the-art models for neural natural language generation on this dataset and show that in many cases, including rich schema information allows our models to produce higher quality outputs both in terms of semantics and diversity. We also conduct experiments comparing model performance on seen versus unseen domains, and present a human evaluation demonstrating high ratings for overall output quality.

CLApr 13, 2020
From Machine Reading Comprehension to Dialogue State Tracking: Bridging the Gap

Shuyang Gao, Sanchit Agarwal, Tagyoung Chung et al.

Dialogue state tracking (DST) is at the heart of task-oriented dialogue systems. However, the scarcity of labeled data is an obstacle to building accurate and robust state tracking systems that work across a variety of domains. Existing approaches generally require some dialogue data with state information and their ability to generalize to unknown domains is limited. In this paper, we propose using machine reading comprehension (RC) in state tracking from two perspectives: model architectures and datasets. We divide the slot types in dialogue state into categorical or extractive to borrow the advantages from both multiple-choice and span-based reading comprehension models. Our method achieves near the current state-of-the-art in joint goal accuracy on MultiWOZ 2.1 given full training data. More importantly, by leveraging machine reading comprehension datasets, our method outperforms the existing approaches by many a large margin in few-shot scenarios when the availability of in-domain data is limited. Lastly, even without any state tracking data, i.e., zero-shot scenario, our proposed approach achieves greater than 90% average slot accuracy in 12 out of 30 slots in MultiWOZ 2.1.

CLOct 1, 2019
MMM: Multi-stage Multi-task Learning for Multi-choice Reading Comprehension

Di Jin, Shuyang Gao, Jiun-Yu Kao et al.

Machine Reading Comprehension (MRC) for question answering (QA), which aims to answer a question given the relevant context passages, is an important way to test the ability of intelligence systems to understand human language. Multiple-Choice QA (MCQA) is one of the most difficult tasks in MRC because it often requires more advanced reading comprehension skills such as logical reasoning, summarization, and arithmetic operations, compared to the extractive counterpart where answers are usually spans of text within given passages. Moreover, most existing MCQA datasets are small in size, making the learning task even harder. We introduce MMM, a Multi-stage Multi-task learning framework for Multi-choice reading comprehension. Our method involves two sequential stages: coarse-tuning stage using out-of-domain datasets and multi-task learning stage using a larger in-domain dataset to help model generalize better with limited data. Furthermore, we propose a novel multi-step attention network (MAN) as the top-level classifier for this task. We demonstrate MMM significantly advances the state-of-the-art on four representative MCQA datasets.

CLAug 6, 2019
Dialog State Tracking: A Neural Reading Comprehension Approach

Shuyang Gao, Abhishek Sethi, Sanchit Agarwal et al.

Dialog state tracking is used to estimate the current belief state of a dialog given all the preceding conversation. Machine reading comprehension, on the other hand, focuses on building systems that read passages of text and answer questions that require some understanding of passages. We formulate dialog state tracking as a reading comprehension task to answer the question $what\ is\ the\ state\ of\ the\ current\ dialog?$ after reading conversational context. In contrast to traditional state tracking methods where the dialog state is often predicted as a distribution over a closed set of all the possible slot values within an ontology, our method uses a simple attention-based neural network to point to the slot values within the conversation. Experiments on MultiWOZ-2.0 cross-domain dialog dataset show that our simple system can obtain similar accuracies compared to the previous more complex methods. By exploiting recent advances in contextual word embeddings, adding a model that explicitly tracks whether a slot value should be carried over to the next turn, and combining our method with a traditional joint state tracking method that relies on closed set vocabulary, we can obtain a joint-goal accuracy of $47.33\%$ on the standard test split, exceeding current state-of-the-art by $11.75\%$**.

CLApr 30, 2019
Towards Coherent and Engaging Spoken Dialog Response Generation Using Automatic Conversation Evaluators

Sanghyun Yi, Rahul Goel, Chandra Khatri et al.

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues such as lack of generalizability and the generic response problem, i.e., a system response that can be an answer to a large number of user utterances, e.g., "Maybe, I don't know." Having explicit feedback on the relevance and interestingness of a system response at each turn can be a useful signal for mitigating such issues and improving system quality by selecting responses from different approaches. Towards this goal, we present a system that evaluates chatbot responses at each dialog turn for coherence and engagement. Our system provides explicit turn-level dialog quality feedback, which we show to be highly correlated with human evaluation. To show that incorporating this feedback in the neural response generation models improves dialog quality, we present two different and complementary mechanisms to incorporate explicit feedback into a neural response generation model: reranking and direct modification of the loss function during training. Our studies show that a response generation model that incorporates these combined feedback mechanisms produce more engaging and coherent responses in an open-domain spoken dialog setting, significantly improving the response quality using both automatic and human evaluation.

CLApr 4, 2019
Simple Question Answering with Subgraph Ranking and Joint-Scoring

Wenbo Zhao, Tagyoung Chung, Anuj Goyal et al.

Knowledge graph based simple question answering (KBSQA) is a major area of research within question answering. Although only dealing with simple questions, i.e., questions that can be answered through a single knowledge base (KB) fact, this task is neither simple nor close to being solved. Targeting on the two main steps, subgraph selection and fact selection, the research community has developed sophisticated approaches. However, the importance of subgraph ranking and leveraging the subject--relation dependency of a KB fact have not been sufficiently explored. Motivated by this, we present a unified framework to describe and analyze existing approaches. Using this framework as a starting point, we focus on two aspects: improving subgraph selection through a novel ranking method and leveraging the subject--relation dependency by proposing a joint scoring CNN model with a novel loss function that enforces the well-order of scores. Our methods achieve a new state of the art (85.44% in accuracy) on the SimpleQuestions dataset.

CLMar 11, 2019
Practical Semantic Parsing for Spoken Language Understanding

Marco Damonte, Rahul Goel, Tagyoung Chung

Executable semantic parsing is the task of converting natural language utterances into logical forms that can be directly used as queries to get a response. We build a transfer learning framework for executable semantic parsing. We show that the framework is effective for Question Answering (Q&A) as well as for Spoken Language Understanding (SLU). We further investigate the case where a parser on a new domain can be learned by exploiting data on other domains, either via multi-task learning between the target domain and an auxiliary domain or via pre-training on the auxiliary domain and fine-tuning on the target domain. With either flavor of transfer learning, we are able to improve performance on most domains; we experiment with public data sets such as Overnight and NLmaps as well as with commercial SLU data. The experiments carried out on data sets that are different in nature show how executable semantic parsing can unify different areas of NLP such as Q&A and SLU.

AINov 30, 2018
Flexible and Scalable State Tracking Framework for Goal-Oriented Dialogue Systems

Rahul Goel, Shachi Paul, Tagyoung Chung et al.

Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to be updated or completely re-trained. It is also harder to extend such dialogue systems to different and multiple domains. The dialogue state tracker in conventional dialogue systems is one such component - it is usually designed to fit a well-defined application domain. For example, it is common for a state variable to be a categorical distribution over a manually-predefined set of entities (Henderson et al., 2013), resulting in an inflexible and hard-to-extend dialogue system. In this paper, we propose a new approach for dialogue state tracking that can generalize well over multiple domains without incorporating any domain-specific knowledge. Under this framework, discrete dialogue state variables are learned independently and the information of a predefined set of possible values for dialogue state variables is not required. Furthermore, it enables adding arbitrary dialogue context as features and allows for multiple values to be associated with a single state variable. These characteristics make it much easier to expand the dialogue state space. We evaluate our framework using the widely used dialogue state tracking challenge data set (DSTC2) and show that our framework yields competitive results with other state-of-the-art results despite incorporating little domain knowledge. We also show that this framework can benefit from widely available external resources such as pre-trained word embeddings.

CLOct 26, 2018
Parsing Coordination for Spoken Language Understanding

Sanchit Agarwal, Rahul Goel, Tagyoung Chung et al.

Typical spoken language understanding systems provide narrow semantic parses using a domain-specific ontology. The parses contain intents and slots that are directly consumed by downstream domain applications. In this work we discuss expanding such systems to handle compound entities and intents by introducing a domain-agnostic shallow parser that handles linguistic coordination. We show that our model for parsing coordination learns domain-independent and slot-independent features and is able to segment conjunct boundaries of many different phrasal categories. We also show that using adversarial training can be effective for improving generalization across different slot types for coordination parsing.