Mark Gaynor

Joe Stacey, Jianpeng Cheng, John Torr et al.

Spurred by recent advances in Large Language Models (LLMs), virtual assistants are poised to take a leap forward in terms of their dialogue capabilities. Yet a major bottleneck to achieving genuinely transformative task-oriented dialogue capabilities remains the scarcity of high quality data. Existing datasets, while impressive in scale, have limited domain coverage and contain few genuinely challenging conversational phenomena; those which are present are typically unlabelled, making it difficult to assess the strengths and weaknesses of models without time-consuming and costly human evaluation. Moreover, creating high quality dialogue data has until now required considerable human input, limiting both the scale of these datasets and the ability to rapidly bootstrap data for a new target domain. We aim to overcome these issues with LUCID, a modularised and highly automated LLM-driven data generation system that produces realistic, diverse and challenging dialogues. We use LUCID to generate a seed dataset of 4,277 conversations across 100 intents to demonstrate its capabilities, with a human review finding consistently high quality labels in the generated data.

Alexandru Coca, Bo-Hsiang Tseng, Pete Boothroyd et al.

Programmable task-oriented dialogue (TOD) agents enable language models to follow structured dialogue policies, but their effectiveness hinges on accurate state tracking. We present PyTOD, an agent that generates executable code to track dialogue state and uses policy and execution feedback for efficient error correction. To this end, PyTOD employs a simple constrained decoding approach, using a language model instead of grammar rules to follow API schemata. This leads to state-of-the-art state tracking performance on the challenging SGD benchmark. Our experiments show that PyTOD surpasses strong baselines in both accuracy and robust user goal estimation as the dialogue progresses, demonstrating the effectiveness of execution-aware state tracking.

Alexandru Coca, Mark Gaynor, Zhenxing Zhang et al.

This work evaluates the potential of large language models (LLMs) to power digital assistants capable of complex action execution. These assistants rely on pre-trained programming knowledge to execute multi-step goals by composing objects and functions defined in assistant libraries into action execution programs. To achieve this, we develop ASPERA, a framework comprising an assistant library simulation and a human-assisted LLM data generation engine. Our engine allows developers to guide LLM generation of high-quality tasks consisting of complex user queries, simulation state and corresponding validation programs, tackling data availability and evaluation robustness challenges. Alongside the framework we release Asper-Bench, an evaluation dataset of 250 challenging tasks generated using ASPERA, which we use to show that program generation grounded in custom assistant libraries is a significant challenge to LLMs compared to dependency-free code generation.