Lara S. G. Piccolo

Agnese Chiatti, Sara Bernardini, Lara Shibelski Godoy Piccolo et al.

The rapid adoption of Vision Language Models (VLMs), pre-trained on large image-text and video-text datasets, calls for protecting and informing users about when to trust these systems. This survey reviews studies on trust dynamics in user-VLM interactions, through a multi-disciplinary taxonomy encompassing different cognitive science capabilities, collaboration modes, and agent behaviours. Literature insights and findings from a workshop with prospective VLM users inform preliminary requirements for future VLM trust studies.

Agnese Chiatti, Lara Piccolo, Sara Bernardini et al.

With the growing deployment of Vision-Language Models (VLMs), pre-trained on large image-text and video-text datasets, it is critical to equip users with the tools to discern when to trust these systems. However, examining how user trust in VLMs builds and evolves remains an open problem. This problem is exacerbated by the increasing reliance on AI models as judges for experimental validation, to bypass the cost and implications of running participatory design studies directly with users. Following a user-centred approach, this paper presents preliminary results from a workshop with prospective VLM users. Insights from this pilot workshop inform future studies aimed at contextualising trust metrics and strategies for participants' engagement to fit the case of user-VLM interaction.