Samantha Chan

Pat Pataranutaporn, Chayapatr Archiwaranguprok, Samantha W. T. Chan et al.

AI is increasingly used to enhance images and videos, both intentionally and unintentionally. As AI editing tools become more integrated into smartphones, users can modify or animate photos into realistic videos. This study examines the impact of AI-altered visuals on false memories--recollections of events that didn't occur or deviate from reality. In a pre-registered study, 200 participants were divided into four conditions of 50 each. Participants viewed original images, completed a filler task, then saw stimuli corresponding to their assigned condition: unedited images, AI-edited images, AI-generated videos, or AI-generated videos of AI-edited images. AI-edited visuals significantly increased false recollections, with AI-generated videos of AI-edited images having the strongest effect (2.05x compared to control). Confidence in false memories was also highest for this condition (1.19x compared to control). We discuss potential applications in HCI, such as therapeutic memory reframing, and challenges in ethical, legal, political, and societal domains.

Samantha Chan, Pat Pataranutaporn, Aditya Suri et al.

This study examines the impact of AI on human false memories -- recollections of events that did not occur or deviate from actual occurrences. It explores false memory induction through suggestive questioning in Human-AI interactions, simulating crime witness interviews. Four conditions were tested: control, survey-based, pre-scripted chatbot, and generative chatbot using a large language model (LLM). Participants (N=200) watched a crime video, then interacted with their assigned AI interviewer or survey, answering questions including five misleading ones. False memories were assessed immediately and after one week. Results show the generative chatbot condition significantly increased false memory formation, inducing over 3 times more immediate false memories than the control and 1.7 times more than the survey method. 36.4% of users' responses to the generative chatbot were misled through the interaction. After one week, the number of false memories induced by generative chatbots remained constant. However, confidence in these false memories remained higher than the control after one week. Moderating factors were explored: users who were less familiar with chatbots but more familiar with AI technology, and more interested in crime investigations, were more susceptible to false memories. These findings highlight the potential risks of using advanced AI in sensitive contexts, like police interviews, emphasizing the need for ethical considerations.

Jason Phang, Michael Lampe, Lama Ahmad et al.

As AI chatbots see increased adoption and integration into everyday life, questions have been raised about the potential impact of human-like or anthropomorphic AI on users. In this work, we investigate the extent to which interactions with ChatGPT (with a focus on Advanced Voice Mode) may impact users' emotional well-being, behaviors and experiences through two parallel studies. To study the affective use of AI chatbots, we perform large-scale automated analysis of ChatGPT platform usage in a privacy-preserving manner, analyzing over 3 million conversations for affective cues and surveying over 4,000 users on their perceptions of ChatGPT. To investigate whether there is a relationship between model usage and emotional well-being, we conduct an Institutional Review Board (IRB)-approved randomized controlled trial (RCT) on close to 1,000 participants over 28 days, examining changes in their emotional well-being as they interact with ChatGPT under different experimental settings. In both on-platform data analysis and the RCT, we observe that very high usage correlates with increased self-reported indicators of dependence. From our RCT, we find that the impact of voice-based interactions on emotional well-being to be highly nuanced, and influenced by factors such as the user's initial emotional state and total usage duration. Overall, our analysis reveals that a small number of users are responsible for a disproportionate share of the most affective cues.