Huan Ma

Huan Ma, Changqing Zhang, Yatao Bian et al. · tencent-ai

Large language models have demonstrated surprising ability to perform in-context learning, i.e., these models can be directly applied to solve numerous downstream tasks by conditioning on a prompt constructed by a few input-output examples. However, prior research has shown that in-context learning can suffer from high instability due to variations in training examples, example order, and prompt formats. Therefore, the construction of an appropriate prompt is essential for improving the performance of in-context learning. In this paper, we revisit this problem from the view of predictive bias. Specifically, we introduce a metric to evaluate the predictive bias of a fixed prompt against labels or a given attributes. Then we empirically show that prompts with higher bias always lead to unsatisfactory predictive quality. Based on this observation, we propose a novel search strategy based on the greedy search to identify the near-optimal prompt for improving the performance of in-context learning. We perform comprehensive experiments with state-of-the-art mainstream models such as GPT-3 on various downstream tasks. Our results indicate that our method can enhance the model's in-context learning performance in an effective and interpretable manner.

Huan Ma, Changqing Zhang, Huazhu Fu et al.

Nowadays, billions of people engage in communication and express their opinions on the internet daily. Unfortunately, not all of these expressions are friendly or compliant, making content moderation an indispensable task. A common approach is to use a discriminative model to classify the content, but this method often requires strict data engineering, otherwise it will face unacceptable overfitting. With the successful development of Large Language Models (LLMs) in recent years, LLM-based methods have become a feasible solution for handling tasks in various domains. Thanks to the knowledge of the foundation models, we can develop more robust privately deployed models with limited data via fine-tuning these foundation models. Moreover, as a generative model, it can provide detailed analysis of the review process, enhancing interpretability. In this paper, we introduce how to fine-tune a LLM model that can be privately deployed for content moderation. Specifically, we discuss the differences between discriminative and generative models using content moderation as an example. Additionally, we reveal that incorporating reasoning processes during the fine-tuning of LLMs can effectively alleviate overfitting, even if the model is not allowed to directly output reasoning processes during deployment. We present a complete process, from data collection and construction to model training and overfitting elimination, for fine-tuning LLMs in vertical domain deployments. We report the entire research process and the key findings in this paper, hoping to provide valuable experience for researchers who are fine-tuning privately deployed models in their domain-specific research.

Huizi Cui, Huan Ma, Qilin Wang et al.

Large language models (LLMs) have progressed rapidly in complex reasoning and question answering, yet LLM hallucination remains a central bottleneck that hinders practical deployment, especially for commercial black-box LLMs accessible only via APIs. Existing uncertainty quantification methods typically depend on computationally expensive multiple sampling or internal parameters, which prevents real-time estimation and fails to capture information implicit in the black-box reasoning process. To address this issue, we propose Distribution-Aligned Adversarial Distillation (DisAAD), which introduces a generation-discrimination architecture to guide a lightweight proxy model to learn the high-quality regions of the output distribution of the black-box LLM, thus effectively endowing it with the ability to know whether the black-box LLM knows or not. Subsequently, we use the proxy model to reproduce the specific responses of the black-box LLM and estimate the corresponding uncertainty based on evidence learning. Extensive experiments have verified the effectiveness and promise of our proposed method, indicating that a proxy model even one that only accounts for 1\% of the target LLM's size can achieve reliable uncertainty quantification.

Jingzhe Shi, Jialuo Li, Qinwei Ma et al.

Businesses and software platforms are increasingly turning to Large Language Models (LLMs) such as GPT-3.5, GPT-4, GLM-3, and LLaMa-2 for chat assistance with file access or as reasoning agents for customer service. However, current LLM-based customer service models have limited integration with customer profiles and lack the operational capabilities necessary for effective service. Moreover, existing API integrations emphasize diversity over the precision and error avoidance essential in real-world customer service scenarios. To address these issues, we propose an LLM agent named CHOPS (CHat with custOmer Profile in existing System), designed to: (1) efficiently utilize existing databases or systems for accessing user information or interacting with these systems following existing guidelines; (2) provide accurate and reasonable responses or carry out required operations in the system while avoiding harmful operations; and (3) leverage a combination of small and large LLMs to achieve satisfying performance at a reasonable inference cost. We introduce a practical dataset, the CPHOS-dataset, which includes a database, guiding files, and QA pairs collected from CPHOS, an online platform that facilitates the organization of simulated Physics Olympiads for high school teachers and students. We have conducted extensive experiments to validate the performance of our proposed CHOPS architecture using the CPHOS-dataset, with the aim of demonstrating how LLMs can enhance or serve as alternatives to human customer service. Code for our proposed architecture and dataset can be found at {https://github.com/JingzheShi/CHOPS}.

Hao Liu, Jinrui Gan, Xiaoxuan Fan et al.

Self-supervised learning has been actively studied in time series domain recently, especially for masked reconstruction. Most of these methods follow the "Pre-training + Fine-tuning" paradigm in which a new decoder replaces the pre-trained decoder to fit for a specific downstream task, leading to inconsistency of upstream and downstream tasks. In this paper, we first point out that the unification of task objectives and adaptation for task difficulty are critical for bridging the gap between time series masked reconstruction and forecasting. By reserving the pre-trained mask token during fine-tuning stage, the forecasting task can be taken as a special case of masked reconstruction, where the future values are masked and reconstructed based on history values. It guarantees the consistency of task objectives but there is still a gap in task difficulty. Because masked reconstruction can utilize contextual information while forecasting can only use historical information to reconstruct. To further mitigate the existed gap, we propose a simple yet effective prompt token tuning (PT-Tuning) paradigm, in which all pre-trained parameters are frozen and only a few trainable prompt tokens are added to extended mask tokens in element-wise manner. Extensive experiments on real-world datasets demonstrate the superiority of our proposed paradigm with state-of-the-art performance compared to representation learning and end-to-end supervised forecasting methods.

Huan Ma, Jingdong Chen, Joey Tianyi Zhou et al.

Over the past few years, Large Language Models (LLMs) have developed rapidly and are widely applied in various domains. However, LLMs face the issue of hallucinations, generating responses that may be unreliable when the models lack relevant knowledge. To be aware of potential hallucinations, uncertainty estimation methods have been introduced, and most of them have confirmed that reliability lies in critical tokens. However, probability-based methods perform poorly in identifying token reliability, limiting their practical utility. In this paper, we reveal that the probability-based method fails to estimate token reliability due to the loss of evidence strength information which is accumulated in the training stage. Therefore, we present Logits-induced token uncertainty (LogTokU), a framework for estimating decoupled token uncertainty in LLMs, enabling real-time uncertainty estimation without requiring multiple sampling processes. We employ evidence modeling to implement LogTokU and use the estimated uncertainty to guide downstream tasks. The experimental results demonstrate that LogTokU has significant effectiveness and promise.

Huan Ma, Yan Zhu, Changqing Zhang et al.

Vision-language foundation models have exhibited remarkable success across a multitude of downstream tasks due to their scalability on extensive image-text paired data. However, these models also display significant limitations when applied to downstream tasks, such as fine-grained image classification, as a result of ``decision shortcuts'' that hinder their generalization capabilities. In this work, we find that the CLIP model possesses a rich set of features, encompassing both \textit{desired invariant causal features} and \textit{undesired decision shortcuts}. Moreover, the underperformance of CLIP on downstream tasks originates from its inability to effectively utilize pre-trained features in accordance with specific task requirements. To address this challenge, we propose a simple yet effective method, Spurious Feature Eraser (SEraser), to alleviate the decision shortcuts by erasing the spurious features. Specifically, we introduce a test-time prompt tuning paradigm that optimizes a learnable prompt, thereby compelling the model to exploit invariant features while disregarding decision shortcuts during the inference phase. The proposed method effectively alleviates excessive dependence on potentially misleading spurious information. We conduct comparative analysis of the proposed method against various approaches which validates the significant superiority.

Huan Ma, Jiadong Pan, Jing Liu et al.

Large Language Models (LLMs) are being increasingly deployed in real-world applications, but they remain susceptible to hallucinations, which produce fluent yet incorrect responses and lead to erroneous decision-making. Uncertainty estimation is a feasible approach to detect such hallucinations. For example, semantic entropy estimates uncertainty by considering the semantic diversity across multiple sampled responses, thus identifying hallucinations. However, semantic entropy relies on post-softmax probabilities and fails to capture the model's inherent uncertainty, causing it to be ineffective in certain scenarios. To address this issue, we introduce Semantic Energy, a novel uncertainty estimation framework that leverages the inherent confidence of LLMs by operating directly on logits of penultimate layer. By combining semantic clustering with a Boltzmann-inspired energy distribution, our method better captures uncertainty in cases where semantic entropy fails. Experiments across multiple benchmarks show that Semantic Energy significantly improves hallucination detection and uncertainty estimation, offering more reliable signals for downstream applications such as hallucination detection.

Yan Zhu, Huan Ma, Changqing Zhang

With the development of Vision Foundation Models (VFMs) in recent years, Visual In-Context Learning (VICL) has become a better choice compared to modifying models in most scenarios. Different from retraining or fine-tuning model, VICL does not require modifications to the model's weights or architecture, and only needs a prompt with demonstrations to teach VFM how to solve tasks. Currently, significant computational cost for finding optimal prompts for every test sample hinders the deployment of VICL, as determining which demonstrations to use for constructing prompts is very costly. In this paper, however, we find a counterintuitive phenomenon that most test samples actually achieve optimal performance under the same prompts, and searching for sample-level prompts only costs more time but results in completely identical prompts. Therefore, we propose task-level prompting to reduce the cost of searching for prompts during the inference stage and introduce two time-saving yet effective task-level prompt search strategies. Extensive experimental results show that our proposed method can identify near-optimal prompts and reach the best VICL performance with a minimal cost that prior work has never achieved.

Qichao Wang, Huan Ma, Wentao Wei et al.

The rapid development of digital economy has led to the emergence of various black and shadow internet industries, which pose potential risks that can be identified and managed through digital risk management (DRM) that uses different techniques such as machine learning and deep learning. The evolution of DRM architecture has been driven by changes in data forms. However, the development of AI-generated content (AIGC) technology, such as ChatGPT and Stable Diffusion, has given black and shadow industries powerful tools to personalize data and generate realistic images and conversations for fraudulent activities. This poses a challenge for DRM systems to control risks from the source of data generation and to respond quickly to the fast-changing risk environment. This paper aims to provide a technical analysis of the challenges and opportunities of AIGC from upstream, midstream, and downstream paths of black/shadow industries and suggest future directions for improving existing risk control systems. The paper will explore the new black and shadow techniques triggered by generative AI technology and provide insights for building the next-generation DRM system.

Huan Ma, Zongbo Han, Changqing Zhang et al.

Multimodal regression is a fundamental task, which integrates the information from different sources to improve the performance of follow-up applications. However, existing methods mainly focus on improving the performance and often ignore the confidence of prediction for diverse situations. In this study, we are devoted to trustworthy multimodal regression which is critical in cost-sensitive domains. To this end, we introduce a novel Mixture of Normal-Inverse Gamma distributions (MoNIG) algorithm, which efficiently estimates uncertainty in principle for adaptive integration of different modalities and produces a trustworthy regression result. Our model can be dynamically aware of uncertainty for each modality, and also robust for corrupted modalities. Furthermore, the proposed MoNIG ensures explicitly representation of (modality-specific/global) epistemic and aleatoric uncertainties, respectively. Experimental results on both synthetic and different real-world data demonstrate the effectiveness and trustworthiness of our method on various multimodal regression tasks (e.g., temperature prediction for superconductivity, relative location prediction for CT slices, and multimodal sentiment analysis).