9.0HCMar 12
To Believe or Not To Believe: Comparing Supporting Information Tools to Aid Human Judgments of AI VeracityJessica Irons, Patrick Cooper, Necva Bolucu et al.
With increasing awareness of the hallucination risks of generative artificial intelligence (AI), we see a growing shift toward providing information tooling to help users determine the veracity of AI-generated answers for themselves. User responsibility for assessing veracity is particularly critical for certain sectors that rely on on-demand, AI-generated data extraction, such as biomedical research and the legal sector. While prior work offers us a variety of ways in which systems can provide such support, there is a lack of empirical evidence on how this information is actually incorporated into the user's decision-making process. Our user study takes a step toward filling this knowledge gap. In the context of a generative AI data extraction tool, we examine the relationship between the type of supporting information (full source text, passage retrieval, and Large Language Model (LLM) explanations) and user behavior in the veracity assessment process, examined through the lens of efficiency, effectiveness, reliance and trust. We find that passage retrieval offers a reasonable compromise between accuracy and speed, with judgments of veracity comparable to using the full source text. LLM explanations, while also enabling rapid assessments, fostered inappropriate reliance and trust on the data extraction AI, such that participants were less likely to detect errors. In additiona, we analyzed the impacts of the complexity of the information need, finding preliminary evidence that inappropriate reliance is worse for complex answers. We demonstrate how, through rigorous user evaluation, we can better develop systems that allow for effective and responsible human agency in veracity assessment processes.
0.6CLFeb 2
Monotonicity as an Architectural Bias for Robust Language ModelsPatrick Cooper, Alireza Nadali, Ashutosh Trivedi et al.
Large language models (LLMs) are known to exhibit brittle behavior under adversarial prompts and jailbreak attacks, even after extensive alignment and fine-tuning. This fragility reflects a broader challenge of modern neural language models: small, carefully structured perturbations in high-dimensional input spaces can induce large and unpredictable changes in internal semantic representations and output. We investigate monotonicity as an architectural inductive bias for improving the robustness of Transformer-based language models. Monotonicity constrains semantic transformations so that strengthening information, evidence, or constraints cannot lead to regressions in the corresponding internal representations. Such order-preserving behavior has long been exploited in control and safety-critical systems to simplify reasoning and improve robustness, but has traditionally been viewed as incompatible with the expressivity required by neural language models. We show that this trade-off is not inherent. By enforcing monotonicity selectively in the feed-forward sublayers of sequence-to-sequence Transformers -- while leaving attention mechanisms unconstrained -- we obtain monotone language models that preserve the performance of their pretrained counterparts. This architectural separation allows negation, contradiction, and contextual interactions to be introduced explicitly through attention, while ensuring that subsequent semantic refinement is order-preserving. Empirically, monotonicity substantially improves robustness: adversarial attack success rates drop from approximately 69% to 19%, while standard summarization performance degrades only marginally.