Swarup Chandra

Michael Trusov, Minha Hwang, Zainab Jamal et al.

Organizations are rapidly adopting Large Language Models (LLMs) to transform their operations, yet they lack clear guidance on key decisions for adoption and implementation. While LLMs offer powerful capabilities in content generation, assisted coding, and process automation, businesses face critical challenges in data security, LLM solution development approach, infrastructure requirements, and deployment strategies. Healthcare providers must protect patient data while leveraging LLMs for medical analysis, financial institutions need to balance automated customer service with regulatory compliance, and software companies seek to enhance development productivity while maintaining code security. This article presents a systematic six-step decision framework for LLM adoption, helping organizations navigate from initial application selection to final deployment. Based on extensive interviews and analysis of successful and failed implementations, our framework provides practical guidance for business leaders to align technological capabilities with business objectives. Through key decision points and real-world examples from both B2B and B2C contexts, organizations can make informed decisions about LLM adoption while ensuring secure and efficient integration across various use cases, from customer service automation to content creation and advanced analytics.

Yang Gao, Yi-Fan Li, Swarup Chandra et al.

Good quality similarity metrics can significantly facilitate the performance of many large-scale, real-world applications. Existing studies have proposed various solutions to learn a Mahalanobis or bilinear metric in an online fashion by either restricting distances between similar (dissimilar) pairs to be smaller (larger) than a given lower (upper) bound or requiring similar instances to be separated from dissimilar instances with a given margin. However, these linear metrics learned by leveraging fixed bounds or margins may not perform well in real-world applications, especially when data distributions are complex. We aim to address the open challenge of "Online Adaptive Metric Learning" (OAML) for learning adaptive metric functions on the fly. Unlike traditional online metric learning methods, OAML is significantly more challenging since the learned metric could be non-linear and the model has to be self-adaptive as more instances are observed. In this paper, we present a new online metric learning framework that attempts to tackle the challenge by learning an ANN-based metric with adaptive model complexity from a stream of constraints. In particular, we propose a novel Adaptive-Bound Triplet Loss (ABTL) to effectively utilize the input constraints and present a novel Adaptive Hedge Update (AHU) method for online updating the model parameters. We empirically validate the effectiveness and efficacy of our framework on various applications such as real-world image classification, facial verification, and image retrieval.

Zhuoyi Wang, Zelun Kong, Hemeng Tao et al.

One of the key challenges of performing label prediction over a data stream concerns with the emergence of instances belonging to unobserved class labels over time. Previously, this problem has been addressed by detecting such instances and using them for appropriate classifier adaptation. The fundamental aspect of a novel-class detection strategy relies on the ability of comparison among observed instances to discriminate them into known and unknown classes. Therefore, studies in the past have proposed various metrics suitable for comparison over the observed feature space. Unfortunately, these similarity measures fail to reliably identify distinct regions in observed feature spaces useful for class discrimination and novel-class detection, especially in streams containing high-dimensional data instances such as images and texts. In this paper, we address this key challenge by proposing a semi-supervised multi-task learning framework called \sysname{} which aims to intrinsically search for a latent space suitable for detecting labels of instances from both known and unknown classes. We empirically measure the performance of \sysname{} over multiple real-world image and text datasets and demonstrate its superiority by comparing its performance with existing semi-supervised methods.

Yang Gao, Swarup Chandra, Zhuoyi Wang et al.

When performing data classification over a stream of continuously occurring instances, a key challenge is to develop an open-world classifier that anticipates instances from an unknown class. Studies addressing this problem, typically called novel class detection, have considered classification methods that reactively adapt to such changes along the stream. Importantly, they rely on the property of cohesion and separation among instances in feature space. Instances belonging to the same class are assumed to be closer to each other (cohesion) than those belonging to different classes (separation). Unfortunately, this assumption may not have large support when dealing with high dimensional data such as images. In this paper, we address this key challenge by proposing a semisupervised multi-task learning framework called CSIM which aims to intrinsically search for a latent space suitable for detecting labels of instances from both known and unknown classes. Particularly, we utilize a convolution neural network layer that aids in the learning of a latent feature space suitable for novel class detection. We empirically measure the performance of CSIM over multiple realworld image datasets and demonstrate its superiority by comparing its performance with existing semi-supervised methods.