Ori Shapira

Aviv Slobodkin, Niv Nachum, Shmuel Amar et al. · amazon-science

Current approaches for text summarization are predominantly automatic, with rather limited space for human intervention and control over the process. In this paper, we introduce SummHelper, a 2-phase summarization assistant designed to foster human-machine collaboration. The initial phase involves content selection, where the system recommends potential content, allowing users to accept, modify, or introduce additional selections. The subsequent phase, content consolidation, involves SummHelper generating a coherent summary from these selections, which users can then refine using visual mappings between the summary and the source text. Small-scale user studies reveal the effectiveness of our application, with participants being especially appreciative of the balance between automated guidance and opportunities for personal input.

Shadi Iskander, Nachshon Cohen, Zohar Karnin et al. · amazon-science

Training large language models (LLMs) for external tool usage is a rapidly expanding field, with recent research focusing on generating synthetic data to address the shortage of available data. However, the absence of systematic data quality checks poses complications for properly training and testing models. To that end, we propose two approaches for assessing the reliability of data for training LLMs to use external tools. The first approach uses intuitive, human-defined correctness criteria. The second approach uses a model-driven assessment with in-context evaluation. We conduct a thorough evaluation of data quality on two popular benchmarks, followed by an extrinsic evaluation that showcases the impact of data quality on model performance. Our results demonstrate that models trained on high-quality data outperform those trained on unvalidated data, even when trained with a smaller quantity of data. These findings empirically support the significance of assessing and ensuring the reliability of training data for tool-using LLMs.

Shmuel Amar, Ori Shapira, Aviv Slobodkin et al. · amazon-science

A broad range of NLP tasks involve selecting relevant text spans from given source texts. Despite this shared objective, such \textit{content selection} tasks have traditionally been studied in isolation, each with its own modeling approaches, datasets, and evaluation metrics. In this work, we propose \textit{instruction-guided content selection (IGCS)} as a beneficial unified framework for such settings, where the task definition and any instance-specific request are encapsulated as instructions to a language model. To promote this framework, we introduce \igcsbench{}, the first unified benchmark covering diverse content selection tasks. Further, we create a large generic synthetic dataset that can be leveraged for diverse content selection tasks, and show that transfer learning with these datasets often boosts performance, whether dedicated training for the targeted task is available or not. Finally, we address generic inference time issues that arise in LLM-based modeling of content selection, assess a generic evaluation metric, and overall propose the utility of our resources and methods for future content selection models. Models and datasets available at https://github.com/shmuelamar/igcs.

Florian Böhm, Yang Gao, Christian M. Meyer et al.

Reinforcement Learning (RL) based document summarisation systems yield state-of-the-art performance in terms of ROUGE scores, because they directly use ROUGE as the rewards during training. However, summaries with high ROUGE scores often receive low human judgement. To find a better reward function that can guide RL to generate human-appealing summaries, we learn a reward function from human ratings on 2,500 summaries. Our reward function only takes the document and system summary as input. Hence, once trained, it can be used to train RL-based summarisation systems without using any reference summaries. We show that our learned rewards have significantly higher correlation with human ratings than previous approaches. Human evaluation experiments show that, compared to the state-of-the-art supervised-learning systems and ROUGE-as-rewards RL summarisation systems, the RL systems using our learned rewards during training generate summarieswith higher human ratings. The learned reward function and our source code are available at https://github.com/yg211/summary-reward-no-reference.

Shmuel Amar, Liat Schiff, Ori Ernst et al. · amazon-science

The performance of automatic summarization models has improved dramatically in recent years. Yet, there is still a gap in meeting specific information needs of users in real-world scenarios, particularly when a targeted summary is sought, such as in the useful aspect-based summarization setting targeted in this paper. Previous datasets and studies for this setting have predominantly concentrated on a limited set of pre-defined aspects, focused solely on single document inputs, or relied on synthetic data. To advance research on more realistic scenarios, we introduce OpenAsp, a benchmark for multi-document \textit{open} aspect-based summarization. This benchmark is created using a novel and cost-effective annotation protocol, by which an open aspect dataset is derived from existing generic multi-document summarization datasets. We analyze the properties of OpenAsp showcasing its high-quality content. Further, we show that the realistic open-aspect setting realized in OpenAsp poses a challenge for current state-of-the-art summarization models, as well as for large language models.

Aviv Slobodkin, Ori Shapira, Ran Levy et al. · amazon-science

Grounded text generation, encompassing tasks such as long-form question-answering and summarization, necessitates both content selection and content consolidation. Current end-to-end methods are difficult to control and interpret due to their opaqueness. Accordingly, recent works have proposed a modular approach, with separate components for each step. Specifically, we focus on the second subtask, of generating coherent text given pre-selected content in a multi-document setting. Concretely, we formalize Fusion-in-Context (FiC) as a standalone task, whose input consists of source texts with highlighted spans of targeted content. A model then needs to generate a coherent passage that includes all and only the target information. Our work includes the development of a curated dataset of 1000 instances in the reviews domain, alongside a novel evaluation framework for assessing the faithfulness and coverage of highlights, which strongly correlate to human judgment. Several baseline models exhibit promising outcomes and provide insightful analyses. This study lays the groundwork for further exploration of modular text generation in the multi-document setting, offering potential improvements in the quality and reliability of generated content. Our benchmark, FuseReviews, including the dataset, evaluation framework, and designated leaderboard, can be found at https://fusereviews.github.io/.

Eviatar Nachshoni, Arie Cattan, Shmuel Amar et al. · amazon-science

Large Language Models (LLMs) have demonstrated strong performance in question answering (QA) tasks. However, Multi-Answer Question Answering (MAQA), where a question may have several valid answers, remains challenging. Traditional QA settings often assume consistency across evidences, but MAQA can involve conflicting answers. Constructing datasets that reflect such conflicts is costly and labor-intensive, while existing benchmarks often rely on synthetic data, restrict the task to yes/no questions, or apply unverified automated annotation. To advance research in this area, we extend the conflict-aware MAQA setting to require models not only to identify all valid answers, but also to detect specific conflicting answer pairs, if any. To support this task, we introduce a novel cost-effective methodology for leveraging fact-checking datasets to construct NATCONFQA, a new benchmark for realistic, conflict-aware MAQA, enriched with detailed conflict labels, for all answer pairs. We evaluate eight high-end LLMs on NATCONFQA, revealing their fragility in handling various types of conflicts and the flawed strategies they employ to resolve them.

Ori Shapira, Yuval Pinter · amazon-science

Information in text is communicated in a way that supports a goal for its reader. Product reviews, for example, contain opinions, tips, product descriptions, and many other types of information that provide both direct insights, as well as unexpected signals for downstream applications. We devise a typology of 24 communicative goals in sentences from the product review domain, and employ a zero-shot multi-label classifier that facilitates large-scale analyses of review data. In our experiments, we find that the combination of classes in the typology forecasts helpfulness and sentiment of reviews, while supplying explanations for these decisions. In addition, our typology enables analysis of review intent, effectiveness and rhetorical structure. Characterizing the types of information in reviews unlocks many opportunities for more effective consumption of this genre.

Ori Shapira, Shlomo E. Chazan, Amir DN Cohen · amazon-science

With the increasing prevalence of recorded human speech, spoken language understanding (SLU) is essential for its efficient processing. In order to process the speech, it is commonly transcribed using automatic speech recognition technology. This speech-to-text transition introduces errors into the transcripts, which subsequently propagate to downstream NLP tasks, such as dialogue summarization. While it is known that transcript noise affects downstream tasks, a systematic approach to analyzing its effects across different noise severities and types has not been addressed. We propose a configurable framework for assessing task models in diverse noisy settings, and for examining the impact of transcript-cleaning techniques. The framework facilitates the investigation of task model behavior, which can in turn support the development of effective SLU solutions. We exemplify the utility of our framework on three SLU tasks and four task models, offering insights regarding the effect of transcript noise on tasks in general and models in particular. For instance, we find that task models can tolerate a certain level of noise, and are affected differently by the types of errors in the transcript.

Gili Lior, Avi Caciularu, Arie Cattan et al.

Various tasks, such as summarization, multi-hop question answering, or coreference resolution, are naturally phrased over collections of real-world documents. Such tasks present a unique set of challenges, revolving around the lack of coherent narrative structure across documents, which often leads to contradiction, omission, or repetition of information. Despite their real-world application and challenging properties, there is currently no benchmark which specifically measures the abilities of large language models (LLMs) on multi-document tasks. To bridge this gap, we present SEAM (a Stochastic Evaluation Approach for Multi-document tasks), a conglomerate benchmark over a diverse set of multi-document datasets, setting conventional evaluation criteria, input-output formats, and evaluation protocols. In particular, SEAM addresses the sensitivity of LLMs to minor prompt variations through repeated evaluations, where in each evaluation we sample uniformly at random the values of arbitrary factors (e.g., the order of documents). We evaluate different LLMs on SEAM finding that multi-document tasks pose a significant challenge for LLMs, even for state-of-the-art models with 70B parameters. In addition, we show that the stochastic approach uncovers underlying statistical trends which cannot be observed in a static benchmark. We hope that SEAM will spur progress via consistent and meaningful evaluation of multi-document tasks.

Ori Ernst, Ori Shapira, Aviv Slobodkin et al.

Multi-document summarization (MDS) is a challenging task, often decomposed to subtasks of salience and redundancy detection, followed by text generation. In this context, alignment of corresponding sentences between a reference summary and its source documents has been leveraged to generate training data for some of the component tasks. Yet, this enabling alignment step has usually been applied heuristically on the sentence level on a limited number of subtasks. In this paper, we propose extending the summary-source alignment framework by (1) applying it at the more fine-grained proposition span level, (2) annotating alignment manually in a multi-document setup, and (3) revealing the great potential of summary-source alignments to yield several datasets for at least six different tasks. Specifically, for each of the tasks, we release a manually annotated test set that was derived automatically from the alignment annotation. We also release development and train sets in the same way, but from automatically derived alignments. Using the datasets, each task is demonstrated with baseline models and corresponding evaluation metrics to spur future research on this broad challenge.

Ori Ernst, Avi Caciularu, Ori Shapira et al.

Text clustering methods were traditionally incorporated into multi-document summarization (MDS) as a means for coping with considerable information repetition. Particularly, clusters were leveraged to indicate information saliency as well as to avoid redundancy. Such prior methods focused on clustering sentences, even though closely related sentences usually contain also non-aligned parts. In this work, we revisit the clustering approach, grouping together sub-sentential propositions, aiming at more precise information alignment. Specifically, our method detects salient propositions, clusters them into paraphrastic clusters, and generates a representative sentence for each cluster via text fusion. Our summarization method improves over the previous state-of-the-art MDS method in the DUC 2004 and TAC 2011 datasets, both in automatic ROUGE scores and human preference.

Ori Shapira, Ramakanth Pasunuru, Ido Dagan et al.

Keyphrase extraction has been extensively researched within the single-document setting, with an abundance of methods, datasets and applications. In contrast, multi-document keyphrase extraction has been infrequently studied, despite its utility for describing sets of documents, and its use in summarization. Moreover, no prior dataset exists for multi-document keyphrase extraction, hindering the progress of the task. Recent advances in multi-text processing make the task an even more appealing challenge to pursue. To stimulate this pursuit, we present here the first dataset for the task, MK-DUC-01, which can serve as a new benchmark, and test multiple keyphrase extraction baselines on our data. In addition, we provide a brief, yet comprehensive, literature review of the task.

Eran Hirsch, Alon Eirew, Ori Shapira et al.

We introduce iFacetSum, a web application for exploring topical document sets. iFacetSum integrates interactive summarization together with faceted search, by providing a novel faceted navigation scheme that yields abstractive summaries for the user's selections. This approach offers both a comprehensive overview as well as concise details regarding subtopics of choice. Fine-grained facets are automatically produced based on cross-document coreference pipelines, rendering generic concepts, entities and statements surfacing in the source texts. We analyze the effectiveness of our application through small-scale user studies, which suggest the usefulness of our approach.

Ori Shapira, Ramakanth Pasunuru, Hadar Ronen et al.

Allowing users to interact with multi-document summarizers is a promising direction towards improving and customizing summary results. Different ideas for interactive summarization have been proposed in previous work but these solutions are highly divergent and incomparable. In this paper, we develop an end-to-end evaluation framework for expansion-based interactive summarization, which considers the accumulating information along an interactive session. Our framework includes a procedure of collecting real user sessions and evaluation measures relying on standards, but adapted to reflect interaction. All of our solutions are intended to be released publicly as a benchmark, allowing comparison of future developments in interactive summarization. We demonstrate the use of our framework by evaluating and comparing baseline implementations that we developed for this purpose, which will serve as part of our benchmark. Our extensive experimentation and analysis of these systems motivate our design choices and support the viability of our framework.

Ori Ernst, Ori Shapira, Ramakanth Pasunuru et al.

Aligning sentences in a reference summary with their counterparts in source documents was shown as a useful auxiliary summarization task, notably for generating training data for salience detection. Despite its assessed utility, the alignment step was mostly approached with heuristic unsupervised methods, typically ROUGE-based, and was never independently optimized or evaluated. In this paper, we propose establishing summary-source alignment as an explicit task, while introducing two major novelties: (1) applying it at the more accurate proposition span level, and (2) approaching it as a supervised classification task. To that end, we created a novel training dataset for proposition-level alignment, derived automatically from available summarization evaluation data. In addition, we crowdsourced dev and test datasets, enabling model development and proper evaluation. Utilizing these data, we present a supervised proposition alignment baseline model, showing improved alignment-quality over the unsupervised approach.

Ori Shapira, Ran Levy

Product reviews summarization is a type of Multi-Document Summarization (MDS) task in which the summarized document sets are often far larger than in traditional MDS (up to tens of thousands of reviews). We highlight this difference and coin the term "Massive Multi-Document Summarization" (MMDS) to denote an MDS task that involves hundreds of documents or more. Prior work on product reviews summarization considered small samples of the reviews, mainly due to the difficulty of handling massive document sets. We show that summarizing small samples can result in loss of important information and provide misleading evaluation results. We propose a schema for summarizing a massive set of reviews on top of a standard summarization algorithm. Since writing large volumes of reference summaries needed for advanced neural network models is impractical, our solution relies on weak supervision. Finally, we propose an evaluation scheme that is based on multiple crowdsourced reference summaries and aims to capture the massive review collection. We show that an initial implementation of our schema significantly improves over several baselines in ROUGE scores, and exhibits strong coherence in a manual linguistic quality assessment.

Ori Shapira, David Gabay, Yang Gao et al.

Conducting a manual evaluation is considered an essential part of summary evaluation methodology. Traditionally, the Pyramid protocol, which exhaustively compares system summaries to references, has been perceived as very reliable, providing objective scores. Yet, due to the high cost of the Pyramid method and the required expertise, researchers resorted to cheaper and less thorough manual evaluation methods, such as Responsiveness and pairwise comparison, attainable via crowdsourcing. We revisit the Pyramid approach, proposing a lightweight sampling-based version that is crowdsourcable. We analyze the performance of our method in comparison to original expert-based Pyramid evaluations, showing higher correlation relative to the common Responsiveness method. We release our crowdsourced Summary-Content-Units, along with all crowdsourcing scripts, for future evaluations.