Daniele Lain

Sheila Zingg, Daniele Lain, Yoshimichi Nakatsuka et al.

The European Union will introduce the EUDI Wallet by late 2026, which allows users to hold digital credentials (i.e., representations of physical official identity documents) on their devices. This will allow users to securely and privately disclose identity attributes to websites. Although such a system has many benefits, it also introduces risks caused by poor credential disclosure decisions. In this paper, we (i) conduct a large-scale survey on credential disclosure with users and experts and (ii) evaluate the effectiveness and feasibility of our Credential Assistant that displays expert recommendations and user opinions. Our results show that users are likely to overshare (e.g., ~20% of users disclosed their official ID to news websites). This indicates that users struggle to protect their privacy, which will impact the usability of the EUDI Wallet and lead to privacy violations, identity theft, and other abuses of leaked credentials. Finally, we show that our Credential Assistant significantly reduces users' credential disclosure mistakes from ~15% to ~7%. However, it does not fully eliminate poor credential disclosure decisions, indicating that stronger interventions may be necessary, especially for sensitive attributes.

Friederike Groschupp, Daniele Lain, Aritra Dhar et al.

Precise access control decisions are crucial to the security of both traditional applications and emerging agent-based systems. Typically, these decisions are made by users during app installation or at runtime. Due to the increasing complexity and automation of systems, making these access control decisions can add a significant cognitive load on users, often overloading them and leading to suboptimal or even arbitrary access control decisions. To address this problem, we propose to leverage the processing and reasoning capabilities of large language models (LLMs) to make dynamic, context-aware decisions aligned with the user's security preferences. For this purpose, we conducted a user study, which resulted in a dataset of 307 natural-language privacy statements and 14,682 access control decisions made by users. We then compare these decisions against those made by two versions of LLMs: a general and a personalized one, for which we also gathered user feedback on 1,446 of its decisions. Our results show that in general, LLMs can reflect users' preferences well, achieving up to 86\% accuracy when compared to the decision made by the majority of users. Our study also reveals a crucial trade-off in personalizing such a system: while providing user-specific privacy preferences to the LLM generally improves agreement with individual user decisions, adhering to those preferences can also violate some security best practices. Based on our findings, we discuss design and risk considerations for implementing a practical natural-language-based access control system that balances personalization, security, and utility.

Daniele Lain, Kari Kostiainen, Srdjan Capkun

In this paper, we present findings from a large-scale and long-term phishing experiment that we conducted in collaboration with a partner company. Our experiment ran for 15 months during which time more than 14,000 study participants (employees of the company) received different simulated phishing emails in their normal working context. We also deployed a reporting button to the company's email client which allowed the participants to report suspicious emails they received. We measured click rates for phishing emails, dangerous actions such as submitting credentials, and reported suspicious emails. The results of our experiment provide three types of contributions. First, some of our findings support previous literature with improved ecological validity. One example of such results is good effectiveness of warnings on emails. Second, some of our results contradict prior literature and common industry practices. Surprisingly, we find that embedded training during simulated phishing exercises, as commonly deployed in the industry today, does not make employees more resilient to phishing, but instead it can have unexpected side effects that can make employees even more susceptible to phishing. And third, we report new findings. In particular, we are the first to demonstrate that using the employees as a collective phishing detection mechanism is practical in large organizations. Our results show that such crowd-sourcing allows fast detection of new phishing campaigns, the operational load for the organization is acceptable, and the employees remain active over long periods of time.

Ivo Sluganovic, Enis Ulqinaku, Aritra Dhar et al.

Remote services and applications that users access via their local clients (laptops or desktops) usually assume that, following a successful user authentication at the beginning of the session, all subsequent communication reflects the user's intent. However, this is not true if the adversary gains control of the client and can therefore manipulate what the user sees and what is sent to the remote server. To protect the user's communication with the remote server despite a potentially compromised local client, we propose the concept of continuous visual supervision by a second device equipped with a camera. Motivated by the rapid increase of the number of incoming devices with front-facing cameras, such as augmented reality headsets and smart home assistants, we build upon the core idea that the user's actual intended input is what is shown on the client's screen, despite what ends up being sent to the remote server. A statically positioned camera enabled device can, therefore, continuously analyze the client's screen to enforce that the client behaves honestly despite potentially being malicious. We evaluate the present-day feasibility and deployability of this concept by developing a fully functional prototype, running a host of experimental tests on three different mobile devices, and by conducting a user study in which we analyze participants' use of the system during various simulated attacks. Experimental evaluation indeed confirms the feasibility of the concept of visual supervision, given that the system consistently detects over 98% of evaluated attacks, while study participants with little instruction detect the remaining attacks with high probability.

Anders Dalskov, Daniele Lain, Enis Ulqinaku et al.

Encrypted cloud storage services are steadily increasing in popularity, with many commercial solutions currently available. In such solutions, the cloud storage is trusted for data availability, but not for confidentiality. Additionally, the user's device is considered secure, and the user is expected to behave correctly. We argue that such assumptions are not met in reality: e.g., users routinely forget passwords and fail to make backups, and users' devices get stolen or become infected with malware. Therefore, we consider a more extensive threat model, where users' devices are susceptible to attacks and common human errors are possible. Given this model, we analyze 10 popular commercial services and show that none of them provides good confidentiality and data availability. Motivated by the lack of adequate solutions in the market, we design a novel scheme called Two-Factor Encryption (2FE) that draws inspiration from two-factor authentication and turns file encryption and decryption into an interactive process where two user devices, like a laptop and a smartphone, must interact. 2FE provides strong confidentiality and availability guarantees, as it withstands compromised cloud storage, one stolen or compromised user device at a time, and various human errors. 2FE achieves this by leveraging secret sharing with additional techniques such as oblivious pseudorandom functions and zero-knowledge proofs. We evaluate 2FE experimentally and show that its performance overhead is small. Finally, we explain how our approach can be adapted to other related use cases such as cryptocurrency wallets.

Kiran Balagani, Matteo Cardaioli, Mauro Conti et al.

This paper studies leakage of user passwords and PINs based on observations of typing feedback on screens or from projectors in the form of masked characters that indicate keystrokes. To this end, we developed an attack called Password and Pin Information Leakage from Obfuscated Typing Videos (PILOT). Our attack extracts inter-keystroke timing information from videos of password masking characters displayed when users type their password on a computer, or their PIN at an ATM. We conducted several experiments in various attack scenarios. Results indicate that, while in some cases leakage is minor, it is quite substantial in others. By leveraging inter-keystroke timings, PILOT recovers 8-character alphanumeric passwords in as little as 19 attempts. When guessing PINs, PILOT significantly improved on both random guessing and the attack strategy adopted in our prior work [4]. In particular, we were able to guess about 3% of the PINs within 10 attempts. This corresponds to a 26-fold improvement compared to random guessing. Our results strongly indicate that secure password masking GUIs must consider the information leakage identified in this paper.

Ivan Puddu, Daniele Lain, Moritz Schneider et al.

We investigate identity lease, a new type of service in which users lease their identities to third parties by providing them with full or restricted access to their online accounts or credentials. We discuss how identity lease could be abused to subvert the digital society, facilitating the spread of fake news and subverting electronic voting by enabling the sale of votes. We show that the emergence of Trusted Execution Environments and anonymous cryptocurrencies, for the first time, allows the implementation of such a lease service while guaranteeing fairness, plausible deniability and anonymity, therefore shielding the users and account renters from prosecution. To show that such a service can be practically implemented, we build an example service that we call TEEvil leveraging Intel SGX and ZCash. Finally, we discuss defense mechanisms and challenges in the mitigation of identity lease services.

Alberto Compagno, Mauro Conti, Daniele Lain et al.

Acoustic emanations of computer keyboards represent a serious privacy issue. As demonstrated in prior work, physical properties of keystroke sounds might reveal what a user is typing. However, previous attacks assumed relatively strong adversary models that are not very practical in many real-world settings. Such strong models assume: (i) adversary's physical proximity to the victim, (ii) precise profiling of the victim's typing style and keyboard, and/or (iii) significant amount of victim's typed information (and its corresponding sounds) available to the adversary. This paper presents and explores a new keyboard acoustic eavesdropping attack that involves Voice-over-IP (VoIP), called Skype & Type (S&T), while avoiding prior strong adversary assumptions. This work is motivated by the simple observation that people often engage in secondary activities (including typing) while participating in VoIP calls. As expected, VoIP software acquires and faithfully transmits all sounds, including emanations of pressed keystrokes, which can include passwords and other sensitive information. We show that one very popular VoIP software (Skype) conveys enough audio information to reconstruct the victim's input -- keystrokes typed on the remote keyboard. Our results demonstrate that, given some knowledge on the victim's typing style and keyboard model, the attacker attains top-5 accuracy of 91.7% in guessing a random key pressed by the victim. Furthermore, we demonstrate that S&T is robust to various VoIP issues (e.g., Internet bandwidth fluctuations and presence of voice over keystrokes), thus confirming feasibility of this attack. Finally, it applies to other popular VoIP software, such as Google Hangouts.