Qifan Chen

Yang Lu, Qifan Chen, Simon K. Poon

Process mining is a relatively new subject that builds a bridge between traditional process modeling and data mining. Process discovery is one of the most critical parts of process mining, which aims at discovering process models automatically from event logs. The performance of existing process discovery algorithms can be affected when there are missing activity labels in event logs. Several methods have been proposed to repair missing activity labels, but their accuracy can drop when a large number of activity labels are missing. In this paper, we propose an LSTM-based prediction model to predict the missing activity labels in event logs. The proposed model takes both the prefix and suffix sequences of the events with missing activity labels as input. Additional attributes of event logs are also utilized to improve the performance. Our evaluation of several publicly available datasets shows that the proposed method performed consistently better than existing methods in terms of repairing missing activity labels in event logs.

Qifan Chen, Yang Lu, Simon Poon

Process mining acts as a valuable tool to analyse the behaviour of an organisation by offering techniques to discover, monitor and enhance real processes. The key to process mining is to discovery understandable process models. However, real-life logs can be complex with redundant activities, which share similar behaviour but have different syntax. We show that the existence of such redundant activities heavily affects the quality of discovered process models. Existing approaches filter activities by frequency, which cannot solve problems caused by redundant activities. In this paper, we propose first to discover redundant activities in the log level and, then, use the discovery results to simplify event logs. Two publicly available data sets are used to evaluate the usability of our approach in real-life processes. Our approach can be adopted as a preprocessing step before applying any discovery algorithms to produce simplify models.