Francesco Granata

Francesco Granata, Lorenzo Lamazzi, Misael Mongiovì et al.

We present RAGEAR (Retrieval-Augmented Graph-Enhanced Academic Recommender), a neurosymbolic recommender system for academic course recommendation. RAGEAR combines dense retrieval over full lecture transcripts with a symbolic Knowledge Graph modelling courses, lessons, transcript chunks, credits, study plans, and curricular information. The Knowledge Graph supports symbolic filtering and contextualisation based on structured constraints, such as credits, academic disciplines, study plans, and prerequisites. Unlike metadata-based approaches, it exploits fine-grained instructional content by retrieving transcript chunks semantically aligned with a student's query. The main contribution is a graph-aware aggregation function that propagates chunk-level evidence to course-level recommendations. The score combines three factors: the share of retrieved similarity associated with a course, the rank-based strength of its relevant chunks, and the distribution of evidence across lessons. We evaluate RAGEAR on 152 student-like queries through a human evaluation sample and a large-scale LLM-based relevance assessment. Results show that lecture transcripts improve over metadata-only retrieval, and that RAGEAR further improves ranking quality over a transcript-based normalized SumP baseline, especially for top-ranked recommendations.

Francesco Granata, Francesco Poggi, Misael Mongiovì

In the era of Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) architectures are gaining significant attention for their ability to ground language generation in reliable knowledge sources. Despite their impressive effectiveness in many areas, RAG systems based solely on semantic similarity often fail to ensure factual accuracy in specialized domains, where terminological ambiguity can affect retrieval relevance. This study proposes an enhanced RAG architecture that integrates a factual signal derived from Entity Linking to improve the accuracy of educational question-answering systems in Italian. The system includes a Wikidata-based Entity Linking module and implements three re-ranking strategies to combine semantic and entity-based information: a hybrid score weighting model, reciprocal rank fusion, and a cross-encoder re-ranker. Experiments were conducted on two benchmarks: a custom academic dataset and the standard SQuAD-it dataset. Results show that, in domain-specific contexts, the hybrid schema based on reciprocal rank fusion significantly outperforms both the baseline and the cross-encoder approach, while the cross-encoder achieves the best results on the general-domain dataset. These findings confirm the presence of an effect of domain mismatch and highlight the importance of domain adaptation and hybrid ranking strategies to enhance factual precision and reliability in retrieval-augmented generation. They also demonstrate the potential of entity-aware RAG systems in educational environments, fostering adaptive and reliable AI-based tutoring tools.