Irene Weber

Irene Weber

Current chatbot development platforms and frameworks facilitate setting up the language and dialog part of chatbots, while connecting it to backend services and business functions requires substantial manual coding effort and programming skills. This paper proposes an approach to overcome this situation. It proposes an architecture with a chatbot as frontend using an IoT (Internet of Things) platform as a middleware for connections to backend services. Specifically, it elaborates and demonstrates how to combine a chatbot developed on the open source development platform Rasa with the open source platform Node-RED, allowing low-code or no-code development of a transactional conversational user interface from frontend to backend.

Irene Weber

Large Language Models (LLMs) offer numerous applications, the full extent of which is not yet understood. This paper investigates if LLMs can be applied for editing structured and semi-structured documents with minimal effort. Using a qualitative research approach, we conduct two case studies with ChatGPT and thoroughly analyze the results. Our experiments indicate that LLMs can effectively edit structured and semi-structured documents when provided with basic, straightforward prompts. ChatGPT demonstrates a strong ability to recognize and process the structure of annotated documents. This suggests that explicitly structuring tasks and data in prompts might enhance an LLM's ability to understand and solve tasks. Furthermore, the experiments also reveal impressive pattern matching skills in ChatGPT. This observation deserves further investigation, as it may contribute to understanding the processes leading to hallucinations in LLMs.

Irene Weber

End-user development,where non-programmers create or adapt their own digital tools, can play a key role in driving digital transformation within organizations. Currently, low-code/no-code platforms are widely used to enable end-user development through visual programming, minimizing the need for manual coding. Recent advancements in generative AI, particularly large language model-based assistants and "copilots", open new possibilities, as they may enable end users to generate and refine programming code and build apps directly from natural language prompts. This approach, here referred to as AI-assisted end-user coding, promises greater flexibility, broader applicability, faster development, improved reusability, and reduced vendor lock-in compared to the established visual LCNC platforms. This paper investigates whether AI-assisted end-user coding is a feasible paradigm for end-user development, which may complement or even replace the LCNC model in the future. To explore this, we conducted a case study in which non-programmers were asked to develop a basic web app through interaction with AI assistants.The majority of study participants successfully completed the task in reasonable time and also expressed support for AI-assisted end-user coding as a viable approach for end-user development. The paper presents the study design, analyzes the outcomes, and discusses potential implications for practice, future research, and academic teaching.

Irene Weber

Large Language Models (LLMs) have become widely adopted recently. Research explores their use both as autonomous agents and as tools for software engineering. LLM-integrated applications, on the other hand, are software systems that leverage an LLM to perform tasks that would otherwise be impossible or require significant coding effort. While LLM-integrated application engineering is emerging as new discipline, its terminology, concepts and methods need to be established. This study provides a taxonomy for LLM-integrated applications, offering a framework for analyzing and describing these systems. It also demonstrates various ways to utilize LLMs in applications, as well as options for implementing such integrations. Following established methods, we analyze a sample of recent LLM-integrated applications to identify relevant dimensions. We evaluate the taxonomy by applying it to additional cases. This review shows that applications integrate LLMs in numerous ways for various purposes. Frequently, they comprise multiple LLM integrations, which we term ``LLM components''. To gain a clear understanding of an application's architecture, we examine each LLM component separately. We identify thirteen dimensions along which to characterize an LLM component, including the LLM skills leveraged, the format of the output, and more. LLM-integrated applications are described as combinations of their LLM components. We suggest a concise representation using feature vectors for visualization. The taxonomy is effective for describing LLM-integrated applications. It can contribute to theory building in the nascent field of LLM-integrated application engineering and aid in developing such systems. Researchers and practitioners explore numerous creative ways to leverage LLMs in applications. Though challenges persist, integrating LLMs may revolutionize the way software systems are built.