98.2HCApr 7
GrandGuard: Taxonomy, Benchmark, and Safeguards for Elderly-Chatbot Interaction SafetyChangxuan Fan, Xi Yang, Yueyuan Zheng et al.
As older adults increasingly use LLM-based chatbots for companionship and assistance, a safety gap is emerging. Older adults may face vulnerabilities from social isolation, limited digital literacy, and cognitive decline, yet existing safety benchmarks largely target general harms and overlook elderly-specific risks. For example, a prompt such as "how to repair a ceiling light alone in the dark" may be benign for most users but poses a serious fall risk for older adults with mobility limitations. We introduce GrandGuard, the first comprehensive framework for assessing and mitigating elderly-specific contextual risks in LLM interactions. We develop a three-level taxonomy with 50 fine-grained risk types across mental well-being, financial, medical, toxicity, and privacy domains, grounded in real-world incidents, community discussions, and analysis of stakeholder studies. Using this taxonomy, we construct a benchmark of 10,404 labeled prompts and responses, showing that several leading LLMs mishandle elderly-specific contextual risks in over 50% of cases. We mitigate these failures with two safeguards: a fine-tuned Llama-Guard-3 and a policy-enhanced gpt-oss-safeguard-20b, achieving up to 96.2% and 90.9% unsafe-prompt detection accuracy, respectively. GrandGuard lays the groundwork for AI systems that move beyond general safety to support aging populations.
CYDec 13, 2025
Made-in China, Thinking in America:U.S. Values Persist in Chinese LLMsDavid Haslett, Linus Ta-Lun Huang, Leila Khalatbari et al.
As large language models increasingly mediate access to information and facilitate decision-making, they are becoming instruments in soft power competitions between global actors such as the United States and China. So far, language models seem to be aligned with the values of Western countries, but evidence for this ethical bias comes mostly from models made by American companies. The current crop of state-of-the-art models includes several made in China, so we conducted the first large-scale investigation of how models made in China and the USA align with people from China and the USA. We elicited responses to the Moral Foundations Questionnaire 2.0 and the World Values Survey from ten Chinese models and ten American models, and we compared their responses to responses from thousands of Chinese and American people. We found that all models respond to both surveys more like American people than like Chinese people. This skew toward American values is only slightly mitigated when prompting the models in Chinese or imposing a Chinese persona on the models. These findings have important implications for a near future in which large language models generate much of the content people consume and shape normative influence in geopolitics.
HCJul 20, 2021
Roadmap of Designing Cognitive Metrics for Explainable Artificial Intelligence (XAI)Janet Hui-wen Hsiao, Hilary Hei Ting Ngai, Luyu Qiu et al.
More recently, Explainable Artificial Intelligence (XAI) research has shifted to focus on a more pragmatic or naturalistic account of understanding, that is, whether the stakeholders understand the explanation. This point is especially important for research on evaluation methods for XAI systems. Thus, another direction where XAI research can benefit significantly from cognitive science and psychology research is ways to measure understanding of users, responses and attitudes. These measures can be used to quantify explanation quality and as feedback to the XAI system to improve the explanations. The current report aims to propose suitable metrics for evaluating XAI systems from the perspective of the cognitive states and processes of stakeholders. We elaborate on 7 dimensions, i.e., goodness, satisfaction, user understanding, curiosity & engagement, trust & reliance, controllability & interactivity, and learning curve & productivity, together with the recommended subjective and objective psychological measures. We then provide more details about how we can use the recommended measures to evaluate a visual classification XAI system according to the recommended cognitive metrics.