Muhammad Shahmeer Khan
In the rapidly evolving landscape of enterprise natural language processing (NLP), the demand for efficient, lightweight models capable of handling multi-domain text automation tasks has intensified. This study conducts a comparative analysis of three prominent lightweight Transformer models - DistilBERT, MiniLM, and ALBERT - across three distinct domains: customer sentiment classification, news topic classification, and toxicity and hate speech detection. Utilizing datasets from IMDB, AG News, and the Measuring Hate Speech corpus, we evaluated performance using accuracy-based metrics including accuracy, precision, recall, and F1-score, as well as efficiency metrics such as model size, inference time, throughput, and memory usage. Key findings reveal that no single model dominates all performance dimensions. ALBERT achieves the highest task-specific accuracy in multiple domains, MiniLM excels in inference speed and throughput, and DistilBERT demonstrates the most consistent accuracy across tasks while maintaining competitive efficiency. All results reflect controlled fine-tuning under fixed enterprise-oriented constraints rather than exhaustive hyperparameter optimization. These results highlight trade-offs between accuracy and efficiency, recommending MiniLM for latency-sensitive enterprise applications, DistilBERT for balanced performance, and ALBERT for resource-constrained environments.