Tanishka Shah

2papers

2 Papers

HCMar 1
Anthropomorphism and Trust in Human-Large Language Model interactions

Akila Kadambi, Ylenia D'Elia, Tanishka Shah et al.

With large language models (LLMs) becoming increasingly prevalent in daily life, so too has the tendency to attribute to them human-like minds and emotions, or anthropomorphize them. Here, we investigate dimensions people use to anthropomorphize and attribute trust toward LLMs across more than 2,000 human-LLM interactions. Participants (N=115) engaged with LLM chatbots systematically varied in warmth (friendliness), competence (capability, coherence), and empathy (cognitive and affective). Warmth and cognitive empathy significantly predicted perceptions on all outcomes (perceived anthropomorphism, trust, similarity, relational closeness, frustration, usefulness), while competence predicted all outcomes except for anthropomorphism. Affective empathy primarily predicted perceived relational measures, but did not predict the epistemic outcomes. Topic sub-analyses showed that more subjective, personally relevant topics (e.g., relationship advice) amplified these effects, producing greater human-likeness and relational connection with the LLM than did objective topics. Together, these findings reveal that warmth, competence, and empathy are key dimensions through which people attribute relational and epistemic perceptions to artificial agents.

AIJan 22
SemanticALLI: Caching Reasoning, Not Just Responses, in Agentic Systems

Varun Chillara, Dylan Kline, Christopher Alvares et al.

Agentic AI pipelines suffer from a hidden inefficiency: they frequently reconstruct identical intermediate logic, such as metric normalization or chart scaffolding, even when the user's natural language phrasing is entirely novel. Conventional boundary caching fails to capture this inefficiency because it treats inference as a monolithic black box. We introduce SemanticALLI, a pipeline-aware architecture within Alli (PMG's marketing intelligence platform), designed to operationalize redundant reasoning. By decomposing generation into Analytic Intent Resolution (AIR) and Visualization Synthesis (VS), SemanticALLI elevates structured intermediate representations (IRs) to first-class, cacheable artifacts. The impact of caching within the agentic loop is substantial. In our evaluation, baseline monolithic caching caps at a 38.7% hit rate due to linguistic variance. In contrast, our structured approach allows for an additional stage, the Visualization Synthesis stage, to achieve an 83.10% hit rate, bypassing 4,023 LLM calls with a median latency of just 2.66 ms. This internal reuse reduces total token consumption, offering a practical lesson for AI system design: even when users rarely repeat themselves, the pipeline often does, at stable, structured checkpoints where caching is most reliable.