Vineet Singh

Namita Singh, Jacqueline Wang'ombe, Nereah Okanga et al.

Small and medium-sized agricultural holders face challenges like limited access to localized, timely information, impacting productivity and sustainability. Traditional extension services, which rely on in-person agents, struggle with scalability and timely delivery, especially in remote areas. We introduce FarmerChat, a generative AI-powered chatbot designed to address these issues. Leveraging Generative AI, FarmerChat offers personalized, reliable, and contextually relevant advice, overcoming limitations of previous chatbots in deterministic dialogue flows, language support, and unstructured data processing. Deployed in four countries, FarmerChat has engaged over 15,000 farmers and answered over 300,000 queries. This paper highlights how FarmerChat's innovative use of GenAI enhances agricultural service scalability and effectiveness. Our evaluation, combining quantitative analysis and qualitative insights, highlights FarmerChat's effectiveness in improving farming practices, enhancing trust, response quality, and user engagement.

Sanyam Singh, Naga Ganesh, Vineet Singh et al.

Large Language Models show promise for agricultural advisory, yet vanilla models exhibit unsupported recommendations, generic advice lacking specific, actionable detail, and communication styles misaligned with smallholder farmer needs. In high stakes agricultural contexts, where recommendation accuracy has direct consequences for farmer outcomes, these limitations pose challenges for responsible deployment. We present a hybrid LLM architecture that decouples factual retrieval from conversational delivery: supervised fine-tuning with LoRA on expert-curated GOLDEN FACTS (atomic, verified units of agricultural knowledge) optimizes fact recall, while a separate stitching layer transforms retrieved facts into culturally appropriate, safety-aware responses. Our evaluation framework, DG-EVAL, performs atomic fact verification (measuring recall, precision, and contradiction detection) against expert-curated ground truth rather than Wikipedia or retrieved documents. Experiments across multiple model configurations on crops and queries from Bihar, India show that fine-tuning on curated data substantially improves fact recall and F1, while maintaining high relevance. Using a fine-tuned smaller model achieves comparable or better factual quality at a fraction of the cost of frontier models. A stitching layer further improves safety subscores while maintaining high conversational quality. We release the farmerchat-prompts library to enable reproducible development of domain-specific agricultural AI.