Iulian Vlad Serban

Devang Kulshreshtha, Muhammad Shayan, Robert Belfer et al. · mila

Existing work on generating hints in Intelligent Tutoring Systems (ITS) focuses mostly on manual and non-personalized feedback. In this work, we explore automatically generated questions as personalized feedback in an ITS. Our personalized feedback can pinpoint correct and incorrect or missing phrases in student answers as well as guide them towards correct answer by asking a question in natural language. Our approach combines cause-effect analysis to break down student answers using text similarity-based NLP Transformer models to identify correct and incorrect or missing parts. We train a few-shot Neural Question Generation and Question Re-ranking models to show questions addressing components missing in the student answers which steers students towards the correct answer. Our model vastly outperforms both simple and strong baselines in terms of student learning gains by 45% and 23% respectively when tested in a real dialogue-based ITS. Finally, we show that our personalized corrective feedback system has the potential to improve Generative Question Answering systems.

Francois St-Hilaire, Dung Do Vu, Antoine Frau et al.

Despite artificial intelligence (AI) having transformed major aspects of our society, less than a fraction of its potential has been explored, let alone deployed, for education. AI-powered learning can provide millions of learners with a highly personalized, active and practical learning experience, which is key to successful learning. This is especially relevant in the context of online learning platforms. In this paper, we present the results of a comparative head-to-head study on learning outcomes for two popular online learning platforms (n=199 participants): A MOOC platform following a traditional model delivering content using lecture videos and multiple-choice quizzes, and the Korbit learning platform providing a highly personalized, active and practical learning experience. We observe a huge and statistically significant increase in the learning outcomes, with students on the Korbit platform providing full feedback resulting in higher course completion rates and achieving learning gains 2 to 2.5 times higher than both students on the MOOC platform and students in a control group who don't receive personalized feedback on the Korbit platform. The results demonstrate the tremendous impact that can be achieved with a personalized, active learning AI-powered system. Making this technology and learning experience available to millions of learners around the world will represent a significant leap forward towards the democratization of education.

Robert Belfer, Ekaterina Kochmar, Iulian Vlad Serban

We present an adaptive learning Intelligent Tutoring System, which uses model-based reinforcement learning in the form of contextual bandits to assign learning activities to students. The model is trained on the trajectories of thousands of students in order to maximize their exercise completion rates and continues to learn online, automatically adjusting itself to new activities. A randomized controlled trial with students shows that our model leads to superior completion rates and significantly improved student engagement when compared to other approaches. Our approach is fully-automated unlocking new opportunities for learning experience personalization.

Devang Kulshreshtha, Robert Belfer, Iulian Vlad Serban et al.

In this work, we introduce back-training, an alternative to self-training for unsupervised domain adaptation (UDA) from source to target domain. While self-training generates synthetic training data where natural inputs are aligned with noisy outputs, back-training results in natural outputs aligned with noisy inputs. This significantly reduces the gap between the target domain and synthetic data distribution, and reduces model overfitting to the source domain. We run UDA experiments on question generation and passage retrieval from the \textit{Natural Questions} domain to machine learning and biomedical domains. We find that back-training vastly outperforms self-training by a mean improvement of 7.8 BLEU-4 points on generation, and 17.6\% top-20 retrieval accuracy across both domains. We further propose consistency filters to remove low-quality synthetic data before training. We also release a new domain-adaptation dataset- \textit{MLQuestions} containing 35K unaligned questions, 50K unaligned passages, and 3K aligned question-passage pairs.

Francois St-Hilaire, Nathan Burns, Robert Belfer et al.

Personalization and active learning are key aspects to successful learning. These aspects are important to address in intelligent educational applications, as they help systems to adapt and close the gap between students with varying abilities, which becomes increasingly important in the context of online and distance learning. We run a comparative head-to-head study of learning outcomes for two popular online learning platforms: Platform A, which follows a traditional model delivering content over a series of lecture videos and multiple-choice quizzes, and Platform B, which creates a personalized learning environment and provides problem-solving exercises and personalized feedback. We report on the results of our study using pre- and post-assessment quizzes with participants taking courses on an introductory data science topic on two platforms. We observe a statistically significant increase in the learning outcomes on Platform B, highlighting the impact of well-designed and well-engineered technology supporting active learning and problem-based learning in online education. Moreover, the results of the self-assessment questionnaire, where participants reported on perceived learning gains, suggest that participants using Platform B improve their metacognition.

Iulian Vlad Serban, Varun Gupta, Ekaterina Kochmar et al.

We present Korbit, a large-scale, open-domain, mixed-interface, dialogue-based intelligent tutoring system (ITS). Korbit uses machine learning, natural language processing and reinforcement learning to provide interactive, personalized learning online. Korbit has been designed to easily scale to thousands of subjects, by automating, standardizing and simplifying the content creation process. Unlike other ITS, a teacher can develop new learning modules for Korbit in a matter of hours. To facilitate learning across a widerange of STEM subjects, Korbit uses a mixed-interface, which includes videos, interactive dialogue-based exercises, question-answering, conceptual diagrams, mathematical exercises and gamification elements. Korbit has been built to scale to millions of students, by utilizing a state-of-the-art cloud-based micro-service architecture. Korbit launched its first course in 2019 on machine learning, and since then over 7,000 students have enrolled. Although Korbit was designed to be open-domain and highly scalable, A/B testing experiments with real-world students demonstrate that both student learning outcomes and student motivation are substantially improved compared to typical online courses.

Ekaterina Kochmar, Dung Do Vu, Robert Belfer et al.

We investigate how automated, data-driven, personalized feedback in a large-scale intelligent tutoring system (ITS) improves student learning outcomes. We propose a machine learning approach to generate personalized feedback, which takes individual needs of students into account. We utilize state-of-the-art machine learning and natural language processing techniques to provide the students with personalized hints, Wikipedia-based explanations, and mathematical hints. Our model is used in Korbit, a large-scale dialogue-based ITS with thousands of students launched in 2019, and we demonstrate that the personalized feedback leads to considerable improvement in student learning outcomes and in the subjective evaluation of the feedback.

Iulian Vlad Serban, Chinnadhurai Sankar, Michael Pieper et al.

Deep reinforcement learning has recently shown many impressive successes. However, one major obstacle towards applying such methods to real-world problems is their lack of data-efficiency. To this end, we propose the Bottleneck Simulator: a model-based reinforcement learning method which combines a learned, factorized transition model of the environment with rollout simulations to learn an effective policy from few examples. The learned transition model employs an abstract, discrete (bottleneck) state, which increases sample efficiency by reducing the number of model parameters and by exploiting structural properties of the environment. We provide a mathematical analysis of the Bottleneck Simulator in terms of fixed points of the learned policy, which reveals how performance is affected by four distinct sources of error: an error related to the abstract space structure, an error related to the transition model estimation variance, an error related to the transition model estimation bias, and an error related to the transition model class bias. Finally, we evaluate the Bottleneck Simulator on two natural language processing tasks: a text adventure game and a real-world, complex dialogue response selection task. On both tasks, the Bottleneck Simulator yields excellent performance beating competing approaches.

Iulian Vlad Serban, Ryan Lowe, Laurent Charlin et al.

Researchers have recently started investigating deep neural networks for dialogue applications. In particular, generative sequence-to-sequence (Seq2Seq) models have shown promising results for unstructured tasks, such as word-level dialogue response generation. The hope is that such models will be able to leverage massive amounts of data to learn meaningful natural language representations and response generation strategies, while requiring a minimum amount of domain knowledge and hand-crafting. An important challenge is to develop models that can effectively incorporate dialogue context and generate meaningful and diverse responses. In support of this goal, we review recently proposed models based on generative encoder-decoder neural network architectures, and show that these models have better ability to incorporate long-term dialogue history, to model uncertainty and ambiguity in dialogue, and to generate responses with high-level compositional structure.

Iulian Vlad Serban, Tim Klinger, Gerald Tesauro et al.

We introduce the multiresolution recurrent neural network, which extends the sequence-to-sequence framework to model natural language generation as two parallel discrete stochastic processes: a sequence of high-level coarse tokens, and a sequence of natural language tokens. There are many ways to estimate or learn the high-level coarse tokens, but we argue that a simple extraction procedure is sufficient to capture a wealth of high-level discourse semantics. Such procedure allows training the multiresolution recurrent neural network by maximizing the exact joint log-likelihood over both sequences. In contrast to the standard log- likelihood objective w.r.t. natural language tokens (word perplexity), optimizing the joint log-likelihood biases the model towards modeling high-level abstractions. We apply the proposed model to the task of dialogue response generation in two challenging domains: the Ubuntu technical support domain, and Twitter conversations. On Ubuntu, the model outperforms competing approaches by a substantial margin, achieving state-of-the-art results according to both automatic evaluation metrics and a human evaluation study. On Twitter, the model appears to generate more relevant and on-topic responses according to automatic evaluation metrics. Finally, our experiments demonstrate that the proposed model is more adept at overcoming the sparsity of natural language and is better able to capture long-term structure.

Iulian Vlad Serban, Alessandro Sordoni, Ryan Lowe et al.

Sequential data often possesses a hierarchical structure with complex dependencies between subsequences, such as found between the utterances in a dialogue. In an effort to model this kind of generative process, we propose a neural network-based generative architecture, with latent stochastic variables that span a variable number of time steps. We apply the proposed model to the task of dialogue response generation and compare it with recent neural network architectures. We evaluate the model performance through automatic evaluation metrics and by carrying out a human evaluation. The experiments demonstrate that our model improves upon recently proposed models and that the latent variables facilitate the generation of long outputs and maintain the context.

The Theano Development Team, Rami Al-Rfou, Guillaume Alain et al.

Theano is a Python library that allows to define, optimize, and evaluate mathematical expressions involving multi-dimensional arrays efficiently. Since its introduction, it has been one of the most used CPU and GPU mathematical compilers - especially in the machine learning community - and has shown steady performance improvements. Theano is being actively and continuously developed since 2008, multiple frameworks have been built on top of it and it has been used to produce many state-of-the-art machine learning models. The present article is structured as follows. Section I provides an overview of the Theano software and its community. Section II presents the principal features of Theano and how to use them, and compares them with other similar projects. Section III focuses on recently-introduced functionalities and improvements. Section IV compares the performance of Theano against Torch7 and TensorFlow on several machine learning models. Section V discusses current limitations of Theano and potential ways of improving it.

Iulian Vlad Serban, Alberto García-Durán, Caglar Gulcehre et al.

Over the past decade, large-scale supervised learning corpora have enabled machine learning researchers to make substantial advances. However, to this date, there are no large-scale question-answer corpora available. In this paper we present the 30M Factoid Question-Answer Corpus, an enormous question answer pair corpus produced by applying a novel neural network architecture on the knowledge base Freebase to transduce facts into natural language questions. The produced question answer pairs are evaluated both by human evaluators and using automatic evaluation metrics, including well-established machine translation and sentence similarity metrics. Across all evaluation criteria the question-generation model outperforms the competing template-based baseline. Furthermore, when presented to human evaluators, the generated questions appear comparable in quality to real human-generated questions.

Iulian Vlad Serban, Ryan Lowe, Peter Henderson et al.

During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems are still built through significant engineering and expert knowledge. Nevertheless, several recent results suggest that data-driven approaches are feasible and quite promising. To facilitate research in this area, we have carried out a wide survey of publicly available datasets suitable for data-driven learning of dialogue systems. We discuss important characteristics of these datasets, how they can be used to learn diverse dialogue strategies, and their other potential uses. We also examine methods for transfer learning between datasets and the use of external knowledge. Finally, we discuss appropriate choice of evaluation metrics for the learning objective.