HCApr 25, 2022
Adaptive cognitive fit: Artificial intelligence augmented management of information facets and representationsJim Samuel, Rajiv Kashyap, Yana Samuel et al.
Explosive growth in big data technologies and artificial intelligence [AI] applications have led to increasing pervasiveness of information facets and a rapidly growing array of information representations. Information facets, such as equivocality and veracity, can dominate and significantly influence human perceptions of information and consequently affect human performance. Extant research in cognitive fit, which preceded the big data and AI era, focused on the effects of aligning information representation and task on performance, without sufficient consideration to information facets and attendant cognitive challenges. Therefore, there is a compelling need to understand the interplay of these dominant information facets with information representations and tasks, and their influence on human performance. We suggest that artificially intelligent technologies that can adapt information representations to overcome cognitive limitations are necessary for these complex information environments. To this end, we propose and test a novel *Adaptive Cognitive Fit* [ACF] framework that explains the influence of information facets and AI-augmented information representations on human performance. We draw on information processing theory and cognitive dissonance theory to advance the ACF framework and a set of propositions. We empirically validate the ACF propositions with an economic experiment that demonstrates the influence of information facets, and a machine learning simulation that establishes the viability of using AI to improve human performance.
CYApr 19, 2021
Strategies for Democratization of Supercomputing: Availability, Accessibility and Usability of High Performance Computing for Education and Practice of Big Data AnalyticsJim Samuel, Margaret Brennan-Tonetta, Yana Samuel et al.
There has been an increasing interest in and growing need for high performance computing (HPC), popularly known as supercomputing, in domains such as textual analytics, business domains analytics, forecasting and natural language processing (NLP), in addition to the relatively mature supercomputing domains of quantum physics and biology. HPC has been widely used in computer science (CS) and other traditionally computation intensive disciplines, but has remained largely siloed away from the vast array of social, behavioral, business and economics disciplines. However, with ubiquitous big data, there is a compelling need to make HPC technologically and economically accessible, easy to use, and operationally democratized. Therefore, this research focuses on making two key contributions, the first is the articulation of strategies based on availability, accessibility and usability for the demystification and democratization of HPC, based on an analytical review of Caliburn, a notable supercomputer at its inception. The second contribution is a set of principles for HPC adoption based on an experiential narrative of HPC usage for textual analytics and NLP of social media data from a first time user perspective. Both, the HPC usage process and the output of the early stage analytics are summarized. This research study synthesizes expert input on HPC democratization strategies, and chronicles the challenges and opportunities from a multidisciplinary perspective, of a case of rapid adoption of supercomputing for textual analytics and NLP. Deductive logic is used to identify strategies which can lead to efficacious engagement, adoption, production and sustained usage for research, teaching, application and innovation by researchers, faculty, professionals and students across a broad range of disciplines.
IRMay 22, 2020
Feeling Like It is Time to Reopen Now? COVID-19 New Normal Scenarios based on Reopening Sentiment AnalyticsJim Samuel, Md. Mokhlesur Rahman, G. G. Md. Nawaz Ali et al.
The Coronavirus pandemic has created complex challenges and adverse circumstances. This research discovers public sentiment amidst problematic socioeconomic consequences of the lockdown, and explores ensuing four potential sentiment associated scenarios. The severity and brutality of COVID-19 have led to the development of extreme feelings, and emotional and mental healthcare challenges. This research identifies emotional consequences - the presence of extreme fear, confusion and volatile sentiments, mixed along with trust and anticipation. It is necessary to gauge dominant public sentiment trends for effective decisions and policies. This study analyzes public sentiment using Twitter Data, time-aligned to COVID-19, to identify dominant sentiment trends associated with the push to 'reopen' the economy. Present research uses textual analytics methodologies to analyze public sentiment support for two potential divergent scenarios - an early opening and a delayed opening, and consequences of each. Present research concludes on the basis of exploratory textual analytics and textual data visualization, that Tweets data from American Twitter users shows more trust sentiment support, than fear, for reopening the US economy. With additional validation, this could present a valuable time sensitive opportunity for state governments, the federal government, corporations and societal leaders to guide the nation into a successful new normal future.
IRMay 21, 2020
COVID-19 Public Sentiment Insights and Machine Learning for Tweets ClassificationJim Samuel, G. G. Md. Nawaz Ali, Md. Mokhlesur Rahman et al.
Along with the Coronavirus pandemic, another crisis has manifested itself in the form of mass fear and panic phenomena, fueled by incomplete and often inaccurate information. There is therefore a tremendous need to address and better understand COVID-19's informational crisis and gauge public sentiment, so that appropriate messaging and policy decisions can be implemented. In this research article, we identify public sentiment associated with the pandemic using Coronavirus specific Tweets and R statistical software, along with its sentiment analysis packages. We demonstrate insights into the progress of fear-sentiment over time as COVID-19 approached peak levels in the United States, using descriptive textual analytics supported by necessary textual data visualizations. Furthermore, we provide a methodological overview of two essential machine learning (ML) classification methods, in the context of textual analytics, and compare their effectiveness in classifying Coronavirus Tweets of varying lengths. We observe a strong classification accuracy of 91% for short Tweets, with the Naive Bayes method. We also observe that the logistic regression classification method provides a reasonable accuracy of 74% with shorter Tweets, and both methods showed relatively weaker performance for longer Tweets. This research provides insights into Coronavirus fear sentiment progression, and outlines associated methods, implications, limitations and opportunities.