Zhiyu Zoey Chen

Zhiyu Zoey Chen, Jing Ma, Xinlu Zhang et al.

In the fast-evolving domain of artificial intelligence, large language models (LLMs) such as GPT-3 and GPT-4 are revolutionizing the landscapes of finance, healthcare, and law: domains characterized by their reliance on professional expertise, challenging data acquisition, high-stakes, and stringent regulatory compliance. This survey offers a detailed exploration of the methodologies, applications, challenges, and forward-looking opportunities of LLMs within these high-stakes sectors. We highlight the instrumental role of LLMs in enhancing diagnostic and treatment methodologies in healthcare, innovating financial analytics, and refining legal interpretation and compliance strategies. Moreover, we critically examine the ethics for LLM applications in these fields, pointing out the existing ethical concerns and the need for transparent, fair, and robust AI systems that respect regulatory norms. By presenting a thorough review of current literature and practical applications, we showcase the transformative impact of LLMs, and outline the imperative for interdisciplinary cooperation, methodological advancements, and ethical vigilance. Through this lens, we aim to spark dialogue and inspire future research dedicated to maximizing the benefits of LLMs while mitigating their risks in these precision-dependent sectors. To facilitate future research on LLMs in these critical societal domains, we also initiate a reading list that tracks the latest advancements under this topic, which will be continually updated: \url{https://github.com/czyssrs/LLM_X_papers}.

Zekun Li, Zhiyu Zoey Chen, Mike Ross et al. · microsoft-research

Large language models (LLMs) are increasingly prevalent in conversational systems due to their advanced understanding and generative capabilities in general contexts. However, their effectiveness in task-oriented dialogues (TOD), which requires not only response generation but also effective dialogue state tracking (DST) within specific tasks and domains, remains less satisfying. In this work, we propose a novel approach FnCTOD for solving DST with LLMs through function calling. This method improves zero-shot DST, allowing adaptation to diverse domains without extensive data collection or model tuning. Our experimental results demonstrate that our approach achieves exceptional performance with both modestly sized open-source and also proprietary LLMs: with in-context prompting it enables various 7B or 13B parameter models to surpass the previous state-of-the-art (SOTA) achieved by ChatGPT, and improves ChatGPT's performance beating the SOTA by 5.6% average joint goal accuracy (JGA). Individual model results for GPT-3.5 and GPT-4 are boosted by 4.8% and 14%, respectively. We also show that by fine-tuning on a small collection of diverse task-oriented dialogues, we can equip modestly sized models, specifically a 13B parameter LLaMA2-Chat model, with function-calling capabilities and DST performance comparable to ChatGPT while maintaining their chat capabilities. We have made the code publicly available at https://github.com/facebookresearch/FnCTOD

Kaiyu He, Mian Zhang, Shuo Yan et al.

While large language models (LLMs) have been thoroughly evaluated for deductive and inductive reasoning, their proficiency in holistic rule learning in interactive environments remains less explored. We introduce RULEARN, a novel benchmark to assess the rule-learning abilities of LLM agents in interactive settings. In RULEARN, agents strategically interact with simulated environments to gather observations, discern patterns, and solve complex problems. To enhance the rule-learning capabilities for LLM agents, we propose IDEA, a novel reasoning framework that integrates the process of Induction, Deduction, and Abduction. The IDEA agent generates initial hypotheses from limited observations through abduction, devises plans to validate these hypotheses or leverages them to solve problems via deduction, and refines previous hypotheses through induction, dynamically establishing and applying rules that mimic human rule-learning behaviors. Our evaluation of the IDEA framework, which involves five representative LLMs, demonstrates significant improvements over the baseline. Furthermore, our study with human participants reveals notable discrepancies in rule-learning behaviors between humans and LLMs. We believe our benchmark will serve as a valuable and challenging resource, and IDEA will provide crucial insights for the development of LLM agents capable of human-like rule learning in real-world scenarios. Our code and data is publicly available.

Mian Zhang, Shujian Liu, Sixun Dong et al. · microsoft-research

Instruction following has catalyzed the recent era of Large Language Models (LLMs) and is the foundational skill underpinning more advanced capabilities such as reasoning and agentic behaviors. As tasks grow more challenging, the logic structures embedded in natural language instructions becomes increasingly intricate. However, how well LLMs perform on such logic-rich instructions remains under-explored. We propose LogicIFGen and LogicIFEval. LogicIFGen is a scalable, automated framework for generating verifiable instructions from code functions, which can naturally express rich logic such as conditionals, nesting, recursion, and function calls. We further curate a collection of complex code functions and use LogicIFGen to construct LogicIFEval, a benchmark comprising 426 verifiable logic-rich instructions. Our experiments demonstrate that current state-of-the-art LLMs still struggle to correctly follow the instructions in LogicIFEval. Most LLMs can only follow fewer than 60% of the instructions, revealing significant deficiencies in the instruction-following ability. Code and Benchmark: https://github.com/mianzhang/LogicIF

Peilin Wu, Xinlu Zhang, Wenhao Yu et al.

Recent advancements in Retrieval-Augmented Language Models (RALMs) have demonstrated their efficacy in knowledge-intensive tasks. However, existing evaluation benchmarks often assume a single optimal approach to leveraging retrieved information, failing to account for varying user needs. This paper introduces a novel evaluation framework that systematically assesses RALMs under three user need cases-Context-Exclusive, Context-First, and Memory-First-across three distinct context settings: Context Matching, Knowledge Conflict, and Information Irrelevant. By varying both user instructions and the nature of retrieved information, our approach captures the complexities of real-world applications where models must adapt to diverse user requirements. Through extensive experiments on multiple QA datasets, including HotpotQA, DisentQA, and our newly constructed synthetic URAQ dataset, we find that restricting memory usage improves robustness in adversarial retrieval conditions but decreases peak performance with ideal retrieval results and model family dominates behavioral differences. Our findings highlight the necessity of user-centric evaluations in the development of retrieval-augmented systems and provide insights into optimizing model performance across varied retrieval contexts. We will release our code and URAQ dataset upon acceptance of the paper.

Peilin Wu, Mian Zhang, Xinlu Zhang et al.

Agentic Retrieval-Augmented Generation (RAG) systems enhance Large Language Models (LLMs) by enabling dynamic, multi-step reasoning and information retrieval. However, these systems often exhibit sub-optimal search behaviors like over-search (retrieving redundant information) and under-search (failing to retrieve necessary information), which hinder efficiency and reliability. This work formally defines and quantifies these behaviors, revealing their prevalence across multiple QA datasets and agentic RAG systems (e.g., one model could have avoided searching in 27.7% of its search steps). Furthermore, we demonstrate a crucial link between these inefficiencies and the models' uncertainty regarding their own knowledge boundaries, where response accuracy correlates with model's uncertainty in its search decisions. To address this, we propose $β$-GRPO, a reinforcement learning-based training method that incorporates confidence threshold to reward high-certainty search decisions. Experiments on seven QA benchmarks show that $β$-GRPO enable a 3B model with better agentic RAG ability, outperforming other strong baselines with a 4% higher average exact match score.

Mian Zhang, Shaun M. Eack, Zhiyu Zoey Chen

Applying large language models (LLMs) to assist in psycho-counseling is an emerging and meaningful approach, driven by the significant gap between patient needs and the availability of mental health support. However, current LLMs struggle to consistently provide effective responses to client speeches, largely due to the lack of supervision from high-quality real psycho-counseling data, whose content is typically inaccessible due to client privacy concerns. Furthermore, the quality of therapists' responses in available sessions can vary significantly based on their professional training and experience. Assessing the quality of therapists' responses remains an open challenge. In this work, we address these challenges by first proposing a set of professional and comprehensive principles to evaluate therapists' responses to client speeches. Using these principles, we create a preference dataset, PsychoCounsel-Preference, which contains 36k high-quality preference comparison pairs. This dataset aligns with the preferences of professional psychotherapists, providing a robust foundation for evaluating and improving LLMs in psycho-counseling. Experiments on reward modeling and preference learning demonstrate that PsychoCounsel-Preference is an excellent resource for LLMs to acquire essential skills for responding to clients in a counseling session. Our best-aligned model, PsychoCounsel-Llama3-8B, achieves an impressive win rate of 87% against GPT-4o. We release PsychoCounsel-Preference, PsychoCounsel-Llama3-8B and the reward model PsychoCounsel Llama3-8B-Reward to facilitate the research of psycho-counseling with LLMs at: https://hf.co/Psychotherapy-LLM.

Mian Zhang, Xianjun Yang, Xinlu Zhang et al.

There is a significant gap between patient needs and available mental health support today. In this paper, we aim to thoroughly examine the potential of using Large Language Models (LLMs) to assist professional psychotherapy. To this end, we propose a new benchmark, CBT-BENCH, for the systematic evaluation of cognitive behavioral therapy (CBT) assistance. We include three levels of tasks in CBT-BENCH: I: Basic CBT knowledge acquisition, with the task of multiple-choice questions; II: Cognitive model understanding, with the tasks of cognitive distortion classification, primary core belief classification, and fine-grained core belief classification; III: Therapeutic response generation, with the task of generating responses to patient speech in CBT therapy sessions. These tasks encompass key aspects of CBT that could potentially be enhanced through AI assistance, while also outlining a hierarchy of capability requirements, ranging from basic knowledge recitation to engaging in real therapeutic conversations. We evaluated representative LLMs on our benchmark. Experimental results indicate that while LLMs perform well in reciting CBT knowledge, they fall short in complex real-world scenarios requiring deep analysis of patients' cognitive structures and generating effective responses, suggesting potential future work.