Siva Sankalp Patel

Maxwell Crouse, Ibrahim Abdelaziz, Kshitij Fadnis et al. · ibm-research

Synthetic data has proven itself to be a valuable resource for tuning smaller, cost-effective language models to handle the complexities of multi-turn tool calling conversations. While many frameworks and systems for producing synthetic multi-turn tool calling data have been proposed, prior works have frequently assumed that any tool calling interactions will take place in an execution environment that maintains state. When such an environment is available, this is advantageous as it allows for the validity of an interaction to be determined by whether or not the state of the execution environment matches to some prespecified objective. Unfortunately, this does not hold in many real-world tool use settings, e.g., in enterprise settings where data security is of the utmost importance or in cases where tool specifications are synthesized from multiple sources. In this work, we address this gap by introducing a data generation method, DiGiT-TC, that is designed to produce tool calling conversations that have the characteristics of conversations generated through search in a stateful environment. The key to our technique lies in a novel generation pattern that allows our approach to implicitly represent certain tool calls in the user request. We validate our approach on standard tool calling benchmarks and demonstrate that, even in stateful problem settings, our approach results in strong performance gains.

Rudra Murthy, Riyaz Bhat, Chulaka Gunasekara et al. · ibm-research

In this paper we explore the task of modeling semi-structured object sequences; in particular, we focus our attention on the problem of developing a structure-aware input representation for such sequences. Examples of such data include user activity on websites, machine logs, and many others. This type of data is often represented as a sequence of sets of key-value pairs over time and can present modeling challenges due to an ever-increasing sequence length. We propose a two-part approach, which first considers each key independently and encodes a representation of its values over time; we then self-attend over these value-aware key representations to accomplish a downstream task. This allows us to operate on longer object sequences than existing methods. We introduce a novel shared-attention-head architecture between the two modules and present an innovative training schedule that interleaves the training of both modules with shared weights for some attention heads. Our experiments on multiple prediction tasks using real-world data demonstrate that our approach outperforms a unified network with hierarchical encoding, as well as other methods including a record-centric representation and a flattened representation of the sequence.

Hui Wan, Siva Sankalp Patel, J. William Murdock et al.

Dialogue systems can benefit from being able to search through a corpus of text to find information relevant to user requests, especially when encountering a request for which no manually curated response is available. The state-of-the-art technology for neural dense retrieval or re-ranking involves deep learning models with hundreds of millions of parameters. However, it is difficult and expensive to get such models to operate at an industrial scale, especially for cloud services that often need to support a big number of individually customized dialogue systems, each with its own text corpus. We report our work on enabling advanced neural dense retrieval systems to operate effectively at scale on relatively inexpensive hardware. We compare with leading alternative industrial solutions and show that we can provide a solution that is effective, fast, and cost-efficient.

Raymond Li, Loubna Ben Allal, Yangtian Zi et al.

The BigCode community, an open-scientific collaboration working on the responsible development of Large Language Models for Code (Code LLMs), introduces StarCoder and StarCoderBase: 15.5B parameter models with 8K context length, infilling capabilities and fast large-batch inference enabled by multi-query attention. StarCoderBase is trained on 1 trillion tokens sourced from The Stack, a large collection of permissively licensed GitHub repositories with inspection tools and an opt-out process. We fine-tuned StarCoderBase on 35B Python tokens, resulting in the creation of StarCoder. We perform the most comprehensive evaluation of Code LLMs to date and show that StarCoderBase outperforms every open Code LLM that supports multiple programming languages and matches or outperforms the OpenAI code-cushman-001 model. Furthermore, StarCoder outperforms every model that is fine-tuned on Python, can be prompted to achieve 40\% pass@1 on HumanEval, and still retains its performance on other programming languages. We take several important steps towards a safe open-access model release, including an improved PII redaction pipeline and a novel attribution tracing tool, and make the StarCoder models publicly available under a more commercially viable version of the Open Responsible AI Model license.

Song Feng, Siva Sankalp Patel, Hui Wan et al.

We propose MultiDoc2Dial, a new task and dataset on modeling goal-oriented dialogues grounded in multiple documents. Most previous works treat document-grounded dialogue modeling as a machine reading comprehension task based on a single given document or passage. In this work, we aim to address more realistic scenarios where a goal-oriented information-seeking conversation involves multiple topics, and hence is grounded on different documents. To facilitate such a task, we introduce a new dataset that contains dialogues grounded in multiple documents from four different domains. We also explore modeling the dialogue-based and document-based context in the dataset. We present strong baseline approaches and various experimental results, aiming to support further research efforts on such a task.

Song Feng, Hui Wan, Chulaka Gunasekara et al.

We introduce doc2dial, a new dataset of goal-oriented dialogues that are grounded in the associated documents. Inspired by how the authors compose documents for guiding end users, we first construct dialogue flows based on the content elements that corresponds to higher-level relations across text sections as well as lower-level relations between discourse units within a section. Then we present these dialogue flows to crowd contributors to create conversational utterances. The dataset includes about 4800 annotated conversations with an average of 14 turns that are grounded in over 480 documents from four domains. Compared to the prior document-grounded dialogue datasets, this dataset covers a variety of dialogue scenes in information-seeking conversations. For evaluating the versatility of the dataset, we introduce multiple dialogue modeling tasks and present baseline approaches.

Pavan Kapanipathi, Veronika Thost, Siva Sankalp Patel et al.

Textual entailment is a fundamental task in natural language processing. Most approaches for solving the problem use only the textual content present in training data. A few approaches have shown that information from external knowledge sources like knowledge graphs (KGs) can add value, in addition to the textual content, by providing background knowledge that may be critical for a task. However, the proposed models do not fully exploit the information in the usually large and noisy KGs, and it is not clear how it can be effectively encoded to be useful for entailment. We present an approach that complements text-based entailment models with information from KGs by (1) using Personalized PageR- ank to generate contextual subgraphs with reduced noise and (2) encoding these subgraphs using graph convolutional networks to capture KG structure. Our technique extends the capability of text models exploiting structural and semantic information found in KGs. We evaluate our approach on multiple textual entailment datasets and show that the use of external knowledge helps improve prediction accuracy. This is particularly evident in the challenging BreakingNLI dataset, where we see an absolute improvement of 5-20% over multiple text-based entailment models.

Jatin Ganhotra, Siva Sankalp Patel, Kshitij Fadnis

Goal-oriented dialog systems, which can be trained end-to-end without manually encoding domain-specific features, show tremendous promise in the customer support use-case e.g. flight booking, hotel reservation, technical support, student advising etc. These dialog systems must learn to interact with external domain knowledge to achieve the desired goal e.g. recommending courses to a student, booking a table at a restaurant etc. This paper presents extended Enhanced Sequential Inference Model (ESIM) models: a) K-ESIM (Knowledge-ESIM), which incorporates the external domain knowledge and b) T-ESIM (Targeted-ESIM), which leverages information from similar conversations to improve the prediction accuracy. Our proposed models and the baseline ESIM model are evaluated on the Ubuntu and Advising datasets in the Sentence Selection track of the latest Dialog System Technology Challenge (DSTC7), where the goal is to find the correct next utterance, given a partial conversation, from a set of candidates. Our preliminary results suggest that incorporating external knowledge sources and leveraging information from similar dialogs leads to performance improvements for predicting the next utterance.

Jonathan K. Kummerfeld, Sai R. Gouravajhala, Joseph Peper et al.

Disentangling conversations mixed together in a single stream of messages is a difficult task, made harder by the lack of large manually annotated datasets. We created a new dataset of 77,563 messages manually annotated with reply-structure graphs that both disentangle conversations and define internal conversation structure. Our dataset is 16 times larger than all previously released datasets combined, the first to include adjudication of annotation disagreements, and the first to include context. We use our data to re-examine prior work, in particular, finding that 80% of conversations in a widely used dialogue corpus are either missing messages or contain extra messages. Our manually-annotated data presents an opportunity to develop robust data-driven methods for conversation disentanglement, which will help advance dialogue research.