Andrew O. Arnold

Zhihan Zhou, Dejiao Zhang, Wei Xiao et al. · amazon-science

Learning high-quality dialogue representations is essential for solving a variety of dialogue-oriented tasks, especially considering that dialogue systems often suffer from data scarcity. In this paper, we introduce Dialogue Sentence Embedding (DSE), a self-supervised contrastive learning method that learns effective dialogue representations suitable for a wide range of dialogue tasks. DSE learns from dialogues by taking consecutive utterances of the same dialogue as positive pairs for contrastive learning. Despite its simplicity, DSE achieves significantly better representation capability than other dialogue representation and universal sentence representation models. We evaluate DSE on five downstream dialogue tasks that examine dialogue representation at different semantic granularities. Experiments in few-shot and zero-shot settings show that DSE outperforms baselines by a large margin. For example, it achieves 13% average performance improvement over the strongest unsupervised baseline in 1-shot intent classification on 6 datasets. We also provide analyses on the benefits and limitations of our model.

Yifan Gao, Henghui Zhu, Patrick Ng et al.

In open-domain question answering, questions are highly likely to be ambiguous because users may not know the scope of relevant topics when formulating them. Therefore, a system needs to find possible interpretations of the question, and predict one or multiple plausible answers. When multiple plausible answers are found, the system should rewrite the question for each answer to resolve the ambiguity. In this paper, we present a model that aggregates and combines evidence from multiple passages to adaptively predict a single answer or a set of question-answer pairs for ambiguous questions. In addition, we propose a novel round-trip prediction approach to iteratively generate additional interpretations that our model fails to find in the first pass, and then verify and filter out the incorrect question-answer pairs to arrive at the final disambiguated output. Our model, named Refuel, achieves a new state-of-the-art performance on the AmbigQA dataset, and shows competitive performance on NQ-Open and TriviaQA. The proposed round-trip prediction is a model-agnostic general approach for answering ambiguous open-domain questions, which improves our Refuel as well as several baseline models. We release source code for our models and experiments at https://github.com/amzn/refuel-open-domain-qa.

Mufan Sang, Haoqi Li, Fang Liu et al.

Training speaker-discriminative and robust speaker verification systems without speaker labels is still challenging and worthwhile to explore. In this study, we propose an effective self-supervised learning framework and a novel regularization strategy to facilitate self-supervised speaker representation learning. Different from contrastive learning-based self-supervised learning methods, the proposed self-supervised regularization (SSReg) focuses exclusively on the similarity between the latent representations of positive data pairs. We also explore the effectiveness of alternative online data augmentation strategies on both the time domain and frequency domain. With our strong online data augmentation strategy, the proposed SSReg shows the potential of self-supervised learning without using negative pairs and it can significantly improve the performance of self-supervised speaker representation learning with a simple Siamese network architecture. Comprehensive experiments on the VoxCeleb datasets demonstrate that our proposed self-supervised approach obtains a 23.4% relative improvement by adding the effective self-supervised regularization and outperforms other previous works.

Dejiao Zhang, Wei Xiao, Henghui Zhu et al.

Despite profound successes, contrastive representation learning relies on carefully designed data augmentations using domain specific knowledge. This challenge is magnified in natural language processing where no general rules exist for data augmentation due to the discrete nature of natural language. We tackle this challenge by presenting a Virtual augmentation Supported Contrastive Learning of sentence representations (VaSCL). Originating from the interpretation that data augmentation essentially constructs the neighborhoods of each training instance, we in turn utilize the neighborhood to generate effective data augmentations. Leveraging the large training batch size of contrastive learning, we approximate the neighborhood of an instance via its K-nearest in-batch neighbors in the representation space. We then define an instance discrimination task regarding this neighborhood and generate the virtual augmentation in an adversarial training manner. We access the performance of VaSCL on a wide range of downstream tasks, and set a new state-of-the-art for unsupervised sentence representation learning.

Dejiao Zhang, Shang-Wen Li, Wei Xiao et al.

Many recent successes in sentence representation learning have been achieved by simply fine-tuning on the Natural Language Inference (NLI) datasets with triplet loss or siamese loss. Nevertheless, they share a common weakness: sentences in a contradiction pair are not necessarily from different semantic categories. Therefore, optimizing the semantic entailment and contradiction reasoning objective alone is inadequate to capture the high-level semantic structure. The drawback is compounded by the fact that the vanilla siamese or triplet losses only learn from individual sentence pairs or triplets, which often suffer from bad local optima. In this paper, we propose PairSupCon, an instance discrimination based approach aiming to bridge semantic entailment and contradiction understanding with high-level categorical concept encoding. We evaluate PairSupCon on various downstream tasks that involve understanding sentence semantics at different granularities. We outperform the previous state-of-the-art method with $10\%$--$13\%$ averaged improvement on eight clustering tasks, and $5\%$--$6\%$ averaged improvement on seven semantic textual similarity (STS) tasks.

Xiaofei Ma, Cicero Nogueira dos Santos, Andrew O. Arnold

The performance of state-of-the-art neural rankers can deteriorate substantially when exposed to noisy inputs or applied to a new domain. In this paper, we present a novel method for fine-tuning neural rankers that can significantly improve their robustness to out-of-domain data and query perturbations. Specifically, a contrastive loss that compares data points in the representation space is combined with the standard ranking loss during fine-tuning. We use relevance labels to denote similar/dissimilar pairs, which allows the model to learn the underlying matching semantics across different query-document pairs and leads to improved robustness. In experiments with four passage ranking datasets, the proposed contrastive fine-tuning method obtains improvements on robustness to query reformulations, noise perturbations, and zero-shot transfer for both BERT and BART based rankers. Additionally, our experiments show that contrastive fine-tuning outperforms data augmentation for robustifying neural rankers.

Feng Nan, Cicero Nogueira dos Santos, Henghui Zhu et al.

A commonly observed problem with the state-of-the art abstractive summarization models is that the generated summaries can be factually inconsistent with the input documents. The fact that automatic summarization may produce plausible-sounding yet inaccurate summaries is a major concern that limits its wide application. In this paper we present an approach to address factual consistency in summarization. We first propose an efficient automatic evaluation metric to measure factual consistency; next, we propose a novel learning algorithm that maximizes the proposed metric during model training. Through extensive experiments, we confirm that our method is effective in improving factual consistency and even overall quality of the summaries, as judged by both automatic metrics and human evaluation.

Haitian Sun, Andrew O. Arnold, Tania Bedrax-Weiss et al.

The deductive closure of an ideal knowledge base (KB) contains exactly the logical queries that the KB can answer. However, in practice KBs are both incomplete and over-specified, failing to answer some queries that have real-world answers. \emph{Query embedding} (QE) techniques have been recently proposed where KB entities and KB queries are represented jointly in an embedding space, supporting relaxation and generalization in KB inference. However, experiments in this paper show that QE systems may disagree with deductive reasoning on answers that do not require generalization or relaxation. We address this problem with a novel QE method that is more faithful to deductive reasoning, and show that this leads to better performance on complex queries to incomplete KBs. Finally we show that inserting this new QE module into a neural question-answering system leads to substantial improvements over the state-of-the-art.

Andrew O. Arnold, William W. Cohen

We focus on the problem of search in the multilingual setting. Examining the problems of next-sentence prediction and inverse cloze, we show that at large scale, instance-based transfer learning is surprisingly effective in the multilingual setting, leading to positive transfer on all of the 35 target languages and two tasks tested. We analyze this improvement and argue that the most natural explanation, namely direct vocabulary overlap between languages, only partially explains the performance gains: in fact, we demonstrate target-language improvement can occur after adding data from an auxiliary language even with no vocabulary in common with the target. This surprising result is due to the effect of transitive vocabulary overlaps between pairs of auxiliary and target languages.