Juhi Kulshrestha

Celina Kacperski, Roberto Ulloa, Peter Selb et al.

As citizens increasingly encounter political information in digital environments, understanding whether this engagement shapes their policy views has become a central concern. Drawing on dual-process theories of persuasion, we argue that motivational activation is an enabling condition for policy support change in high-choice online environments. We test this in a three-wave field experiment with German participants (n = 791) across three policy topics (basic child support, renewable energy transition, cannabis legalization), in which participants were randomly assigned to a control group, and two encouragement conditions: a verbal encouragement, or a monetary incentive tied to a knowledge test. Browsing behavior was passively tracked via digital trace data over a 20-hour window. We find that self-directed online information search produced changes in policy support for child support and cannabis legalization but not for the energy transition, with monetary incentives producing significant effects rather than verbal prompts. We discuss motivational salience, issue malleability, and search-environment quality as joint conditions under which political information engagement can produce detectable changes in policy support.

Jan-David Krieger, Timo Spinde, Terry Ruas et al.

Media bias is a multi-faceted construct influencing individual behavior and collective decision-making. Slanted news reporting is the result of one-sided and polarized writing which can occur in various forms. In this work, we focus on an important form of media bias, i.e. bias by word choice. Detecting biased word choices is a challenging task due to its linguistic complexity and the lack of representative gold-standard corpora. We present DA-RoBERTa, a new state-of-the-art transformer-based model adapted to the media bias domain which identifies sentence-level bias with an F1 score of 0.814. In addition, we also train, DA-BERT and DA-BART, two more transformer models adapted to the bias domain. Our proposed domain-adapted models outperform prior bias detection approaches on the same data.

Aleksandra Urman, Mykola Makhortykh, Roberto Ulloa et al.

Web search engines are important online information intermediaries that are frequently used and highly trusted by the public despite multiple evidence of their outputs being subjected to inaccuracies and biases. One form of such inaccuracy, which so far received little scholarly attention, is the presence of conspiratorial information, namely pages promoting conspiracy theories. We address this gap by conducting a comparative algorithm audit to examine the distribution of conspiratorial information in search results across five search engines: Google, Bing, DuckDuckGo, Yahoo and Yandex. Using a virtual agent-based infrastructure, we systematically collect search outputs for six conspiracy theory-related queries (flat earth, new world order, qanon, 9/11, illuminati, george soros) across three locations (two in the US and one in the UK) and two observation periods (March and May 2021). We find that all search engines except Google consistently displayed conspiracy-promoting results and returned links to conspiracy-dedicated websites in their top results, although the share of such content varied across queries. Most conspiracy-promoting results came from social media and conspiracy-dedicated websites while conspiracy-debunking information was shared by scientific websites and, to a lesser extent, legacy media. The fact that these observations are consistent across different locations and time periods highlight the possibility of some search engines systematically prioritizing conspiracy-promoting content and, thus, amplifying their distribution in the online environments.

Juhi Kulshrestha, Muhammad Bilal Zafar, Lisette Espin-Noboa et al.

With the widespread adoption of social media sites like Twitter and Facebook, there has been a shift in the way information is produced and consumed. Earlier, the only producers of information were traditional news organizations, which broadcast the same carefully-edited information to all consumers over mass media channels. Whereas, now, in online social media, any user can be a producer of information, and every user selects which other users she connects to, thereby choosing the information she consumes. Moreover, the personalized recommendations that most social media sites provide also contribute towards the information consumed by individual users. In this work, we define a concept of information diet -- which is the topical distribution of a given set of information items (e.g., tweets) -- to characterize the information produced and consumed by various types of users in the popular Twitter social media. At a high level, we find that (i) popular users mostly produce very specialized diets focusing on only a few topics; in fact, news organizations (e.g., NYTimes) produce much more focused diets on social media as compared to their mass media diets, (ii) most users' consumption diets are primarily focused towards one or two topics of their interest, and (iii) the personalized recommendations provided by Twitter help to mitigate some of the topical imbalances in the users' consumption diets, by adding information on diverse topics apart from the users' primary topics of interest.

Juhi Kulshrestha, Motahhare Eslami, Johnnatan Messias et al.

Search systems in online social media sites are frequently used to find information about ongoing events and people. For topics with multiple competing perspectives, such as political events or political candidates, bias in the top ranked results significantly shapes public opinion. However, bias does not emerge from an algorithm alone. It is important to distinguish between the bias that arises from the data that serves as the input to the ranking system and the bias that arises from the ranking system itself. In this paper, we propose a framework to quantify these distinct biases and apply this framework to politics-related queries on Twitter. We found that both the input data and the ranking system contribute significantly to produce varying amounts of bias in the search results and in different ways. We discuss the consequences of these biases and possible mechanisms to signal this bias in social media search systems' interfaces.