Shachar Don-Yehiya

Shachar Don-Yehiya, Ben Burtenshaw, Ramon Fernandez Astudillo et al. · huggingface, ibm-research

Human feedback on conversations with language language models (LLMs) is central to how these systems learn about the world, improve their capabilities, and are steered toward desirable and safe behaviors. However, this feedback is mostly collected by frontier AI labs and kept behind closed doors. In this work, we bring together interdisciplinary experts to assess the opportunities and challenges to realizing an open ecosystem of human feedback for AI. We first look for successful practices in peer production, open source, and citizen science communities. We then characterize the main challenges for open human feedback. For each, we survey current approaches and offer recommendations. We end by envisioning the components needed to underpin a sustainable and open human feedback ecosystem. In the center of this ecosystem are mutually beneficial feedback loops, between users and specialized models, incentivizing a diverse stakeholders community of model trainers and feedback providers to support a general open feedback pool.

Shachar Don-Yehiya, Leshem Choshen, Omri Abend · ibm-research

Human-model conversations provide a window into users' real-world scenarios, behavior, and needs, and thus are a valuable resource for model development and research. While for-profit companies collect user data through the APIs of their models, using it internally to improve their own models, the open source and research community lags behind. We introduce the ShareLM collection, a unified set of human conversations with large language models, and its accompanying plugin, a Web extension for voluntarily contributing user-model conversations. Where few platforms share their chats, the ShareLM plugin adds this functionality, thus, allowing users to share conversations from most platforms. The plugin allows the user to rate their conversations, both at the conversation and the response levels, and delete conversations they prefer to keep private before they ever leave the user's local storage. We release the plugin conversations as part of the ShareLM collection, and call for more community effort in the field of open human-model data. The code, plugin, and data are available.

Shachar Don-Yehiya, Elad Venezian, Colin Raffel et al. · ibm-research

We propose a new paradigm to continually evolve pretrained models, denoted ColD Fusion. It provides the benefits of multitask learning but leverages distributed computation with limited communication and eliminates the need for shared data. Consequentially, ColD Fusion can give rise to a synergistic loop, where finetuned models can be recycled to continually improve the pretrained model they are based upon. We show that ColD Fusion yields comparable benefits to multitask training by producing a model that (a) attains strong performance on all of the datasets it was trained on; and (b) is a better starting point for finetuning on unseen datasets. We show that ColD Fusion outperforms RoBERTa and even previous multitask models. Specifically, when training and testing on 35 diverse datasets, ColD Fusion-based model outperforms RoBERTa by 2.33 points on average without any changes to the architecture.

Shachar Don-Yehiya, Leshem Choshen, Omri Abend · ibm-research

We present the task of PreQuEL, Pre-(Quality-Estimation) Learning. A PreQuEL system predicts how well a given sentence will be translated, without recourse to the actual translation, thus eschewing unnecessary resource allocation when translation quality is bound to be low. PreQuEL can be defined relative to a given MT system (e.g., some industry service) or generally relative to the state-of-the-art. From a theoretical perspective, PreQuEL places the focus on the source text, tracing properties, possibly linguistic features, that make a sentence harder to machine translate. We develop a baseline model for the task and analyze its performance. We also develop a data augmentation method (from parallel corpora), that improves results substantially. We show that this augmentation method can improve the performance of the Quality-Estimation task as well. We investigate the properties of the input text that our model is sensitive to, by testing it on challenge sets and different languages. We conclude that it is aware of syntactic and semantic distinctions, and correlates and even over-emphasizes the importance of standard NLP features.

Shachar Don-Yehiya, Leshem Choshen, Omri Abend · ibm-research

Human feedback data is a critical component in developing language models. However, collecting this feedback is costly and ultimately not scalable. Inspired by the way human interlocutors provide spontaneous unsolicited feedback to each other, we propose to extract feedback that users naturally include when interacting with chat models. We manually annotated conversations to confirm the presence of naturally occurring feedback in a standard corpus, finding that as much as 30% of the chats include explicit feedback. Comparing to older datasets, we find that naturally occurring feedback is more prevalent in recent conversation datasets, suggesting that more than ever, naturally occurring feedback can serve as a valuable resource for feedback data. We propose a method for automatically extracting this feedback, and apply it to over 1M conversations to obtain hundreds of thousands of feedback samples. The extracted feedback shows promise: training with it improves over baseline models and enhances model alignment to human preferences.

Shachar Don-Yehiya, Leshem Choshen, Omri Abend · ibm-research

Generating images with a Text-to-Image model often requires multiple trials, where human users iteratively update their prompt based on feedback, namely the output image. Taking inspiration from cognitive work on reference games and dialogue alignment, this paper analyzes the dynamics of the user prompts along such iterations. We compile a dataset of iterative interactions of human users with Midjourney. Our analysis then reveals that prompts predictably converge toward specific traits along these iterations. We further study whether this convergence is due to human users, realizing they missed important details, or due to adaptation to the model's ``preferences'', producing better images for a specific language style. We show initial evidence that both possibilities are at play. The possibility that users adapt to the model's preference raises concerns about reusing user data for further training. The prompts may be biased towards the preferences of a specific model, rather than align with human intentions and natural manner of expression.

Shachar Don-Yehiya, Asaf Yehudai, Leshem Choshen et al. · ibm-research

The ``LLM-as-a-judge'' paradigm has become a standard method for evaluating open-ended generation. To address the quadratic scalability costs of pairwise comparisons, popular benchmarks like Arena-Hard and AlpacaEval compare all models against a single anchor. However, despite its widespread use, the impact of anchor selection on the reliability of the results remains largely unexplored. In this work, we systematically investigate the effect of anchor selection by evaluating 22 different anchors on the Arena-Hard-v2.0 dataset. We find that the choice of anchor is critical: a poor anchor can dramatically reduce correlation with human rankings. We identify that common anchor choices (best-performing and worst-performing models) make poor anchors. Because these extreme anchors are consistently better or worse than all other models, they are seldom indicative of the relative ranking of the models. We further quantify the effect size of anchor selection, showing it is comparable to the selection of a judge model. We conclude with actionable recommendations. First, we conduct a power analysis, and compute sufficient benchmark sizes for anchor-based evaluation, finding that standard benchmark sizes are insufficient for pairwise evaluation and fail to distinguish between competitive models reliably. Second, we provide guidelines for selecting informative anchors to ensure reliable and efficient evaluation practices.