Lanjun Zhou

Jingya Zang, Cuiyun Gao, Yupan Chen et al.

Reviews of songs play an important role in online music service platforms. Prior research shows that users can make quicker and more informed decisions when presented with meaningful song reviews. However, reviews of music songs are generally long in length and most of them are non-informative for users. It is difficult for users to efficiently grasp meaningful messages for making decisions. To solve this problem, one practical strategy is to provide tips, i.e., short, concise, empathetic, and self-contained descriptions about songs. Tips are produced from song reviews and should express non-trivial insights about the songs. To the best of our knowledge, no prior studies have explored the tip generation task in music domain. In this paper, we create a dataset named MTips for the task and propose a framework named GENTMS for automatically generating tips from song reviews. The dataset involves 8,003 Chinese tips/non-tips from 128 songs which are distributed in five different song genres. Experimental results show that GENTMS achieves top-10 precision at 85.56%, outperforming the baseline models by at least 3.34%. Besides, to simulate the practical usage of our proposed framework, we also experiment with previously-unseen songs, during which GENTMS also achieves the best performance with top-10 precision at 78.89% on average. The results demonstrate the effectiveness of the proposed framework in tip generation of the music domain.

Yuhan Liu, Jun Gao, Jiachen Du et al. · tencent-ai

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on proposing better responding strategies, and very few works consider both at the same time. Our work attempts to fill this vacancy. Inspired by task-oriented dialogue systems, we propose a novel empathetic response generation model with emotion-aware dialogue management. The emotion-aware dialogue management contains two parts: (1) Emotion state tracking maintains the current emotion state of the user and (2) Empathetic dialogue policy selection predicts a target emotion and a user's intent based on the results of the emotion state tracking. The predicted information is then used to guide the generation of responses. Experimental results show that dynamically managing different information can help the model generate more empathetic responses compared with several baselines under both automatic and human evaluations.